user
Caliber Collision
5401 S Interstate 35 East, Corinth, TX 76210, United States
Appearance
Caliber Collision
Comments
Je
Review №1

Caliber was friendly and helpful. They gave me notifications regularly via text. My car looks great and is driving well meaning well and the price was very reasonable. Im very pleased with my experience and will definitely use will definitely use Caliber in the future if needed. I also would recommend them to anybody looking for Is body work on their car. Jeff

Pa
Review №2

Caliber kept us up to speed through the whole process. They got the car done earlier than promised, and it looks brand new. We couldn’t be happier with our experience. Thanks Sean P for being so great!

Pa
Review №3

This was my first need for vehicle body repair in over 25 years. Without a verifiable reference to depend upon, I chose Caliber from the list supplied by my insurance company. This location was the closest to my home so I just went with them. It turned out to be a good decision. The employees I dealt with went beyond expectations of communication, friendliness, and professionalism. The repair work turned out great, was completed two days earlier than promised, and they even took the extra step of returning the car completely cleaned on both the outside and inside. I hope I do not ever need their services again but if I do, I will not hesitate to trust my collision repair to their shop.

Ch
Review №4

I was rushing to work one morning and hit my driver side mirror on the edge of garage. 😣 Caliber Collision Corinth had me taken care of very quickly! They were able to fit me in their schedule when others could not. I was able to get the estimate quickly and the repairs just as quick! Hopefully, I will not run into my garage again, but if I do, I know where we will go! 🙂

Pa
Review №5

Outstanding customer service, and super friendly. I have lived in this area for over 20 years, and will always take my vehicles to Caliber Collision for body repairs. Thank you Caliber Collision, keep up the good work!

Mi
Review №6

I had a fantastic experience. I always use caliber and will continue to do so. I handed them my car and got my rental right away. They told me 2-3 weeks. During the course of the process I was texted throughout the process what was going on and knew when the car would be ready. Sean was my service agent and did an amazing job! Please keep doing the amazing work y’all do!

Wa
Review №7

Excellent job - the turn around time was fantastic!

Jo
Review №8

I had my GS350 and my GX460 repaired at the Caliber in Corinth. Ashley and Sean both provided great service and kept me in the loop. I’m happy with each job.

Sh
Review №9

Gavin was very helpful in getting the damage fixed on my van. Everyone there is very nice and professional. I would recommend them to everyone.

La
Review №10

I had an absolutely wonderful experience with Caliber! Id recommend them to anyone. My repair was done quickly and efficiently. The employees were very kind and detailed in all their explanations. When I came to pick up my car, it was cleaned and detailed beautifully, which was a wonderful surprise. All around, a full five stars.

Ju
Review №11

The staff at Caliber were very professional and worked with my schedule to get my vehicle in the shop even though they themselves had a full schedule to work with. Definitely recommend them, keep up the good work guys!!!

Ro
Review №12

Terrific customer service. Highly recommend and would use again (hopefully not needed though)

Ka
Review №13

Tony did a great job at making my car look like it was never in a wreck. The whole team had great customer service and worked efficiently to get my car done at the promised date! I’m glad I trusted in them for my car.

Sa
Review №14

We had an excellent experience with tony and everyone. We just picked up my wife car, and it looks awesome. Thanks for completing the repair in 2 days. We appreciate you all.

Ro
Review №15

Vehicle was completed early. Seamless corroboration w/ Enterprise Car Rental. Superb customer service. I was kept informed with the repairs via text message.

Ro
Review №16

My new suv was in a $$$ accident was suppose to go to Audi collusion but they were months backed up. I was so glad my insurance referred me to Caliber Collision. They put suv back to new status again. Plus the lifetime warranty was a bonus.

La
Review №17

Recently got info a fender bender and these guys fixed me all up! Amazing and fast service. Thank you

su
Review №18

Everyone here was so nice and helpful! Gavin helped me with my vehicle and he listened to me on exactly what I wanted for my car and did exactly that! If you need anything they are there to help!

Da
Review №19

The experience was great. They called the other insurance company and handled everything. My car looked new when it came out. They were fantastic

Gr
Review №20

These guys take pride in their work and do quality work. They are customer oriented.

Ma
Review №21

Super friendly and made my mind at ease . Even got my vehicle back 2 days earlier than expected!

Wa
Review №22

Worked with Sean and couldn’t be happier. Great communication, fast service and professional work!!

Do
Review №23

This is my second wonderful experience at Caliber, both times the work done was excellent. They always finished the job in impeccable fashion. Service was timely and well done. Thank you from me and my Ford.

An
Review №24

We had a great experience here after a minor vehicle accident they were easy to work with and really accommodated us in collaborating on a rental car as well. I highly recommend. Gavin is awesome!

Iw
Review №25

Great experience and I am excited.

Ka
Review №26

This location provided me the best experience possible! They were kind, urgent, and had impeccable follow through. First, they scheduled me in quickly, then they took into consideration that I was paying out of pocket for a rental and finished my repair in a week and half! They stay in contact and really care. 10 stars!

ev
Review №27

Did an amazing job on my jeep looks better than it did before I purchased it! Thank you!

Bo
Review №28

Vehicle in for repair, good communication, repair done on time and in good order, looks good.

Ty
Review №29

Took my truck to have dent fixed and repaint side fender and tail gate. And after being fixed had to bring my truck back 3 times due to things not being done correctly. First my tail gate would barely shut or open and wasn’t flush anymore. And then after getting it back I had a trailer hooked up and figured out that they didn’t tighten the bolts to my bumper after they took it off. So just about lost my bumper. And just had a spray in bed done and they stained the tail gate with something. And after all that they gave me an expired coupon for a oil change with my luck if I used it they wouldn’t put oil back in. Never going back again! F-150

Ha
Review №30

Very fast and efficient when I wrecked my car! Great service!

St
Review №31

They were very professional and did everything they promised to do, to complete my car damages. Very pleased with them.

Ga
Review №32

By far the best service I’ve ever gotten dealing with my vehicle. Gavin and Gwen were top notch. And Mr. John that answered the phone every time, new exactly how to answer all my questions. Regardless of how serious or severe the damages to my vehicle were, this was a very stressful experience for me especially with this being my first accident. The final result came out so perfect and completely surpassed my expectations. My car even got a little photo shoot, which was super cool! The staff was awesome handling my needs and concerns. Truly some of the best customer service i’ve ever had the pleasure of experiencing. I will be recommending them to every person that needs repairs! Thank you to the whole team for doing such outstanding work!

Ji
Review №33

Everyone was very nice and professional. I would definitely recommend them. They did a great job!!

La
Review №34

The whole staff was friendly and my car looks fabulous!!

Sa
Review №35

I was recommended to this shop by my insurance company after getting into my first wreck and they made the entire experience as painless as possible! I ended up having to get my door replaced and painted as well as some other smaller things. I was extremely impressed by how well it turned out, it looked as good as new! Gwen was great! She knew exactly what would be needed and updated me three times a week by both voicemail and text so I always knew where we were at in the process and had a realistic time frame.

Ch
Review №36

They were very professional, great work, flawless and on time

Ni
Review №37

My service agent, Gwen, was absolutely wonderful. She was prompt and kept me well informed about the process and the repairs. They finished my car sooner than expected and did an excellent job. Outstanding customer service!

P.
Review №38

I just cannot say enough about the team at Caliber Collision Center. They have gone way above and beyond what anyone else would have, to ensure that I was completely satisfied with the job they had done for me. I did not have to battle with the Insurance company about what can and cant be fixed, they did all of that for me. What a relief that was. The service and the professionalism I received was more than I could have ever expected. I am so happy that I chose Caliber Collision Center. I strongly recommend Caliber Collision to anyone who is in need of auto repairs. They truly cared about my needs and my satisfaction was there only goal. Thank You again for all of your help and all that you have done for me.

Cl
Review №39

Amazing Support - REALLY listened and gave me good option (I was paying out of pocket) - - I WILL be using them for ALL my vehicles going forward. - - Simply cant say enough about how good they are.

Er
Review №40

Have been here twice now and both times were great experiences. They did wonderful work on my truck after it got hit. Gavin and the team there are very friendly. The turn around time was faster then expected. I will definitely be back with any other paint and body repair I need.

J
Review №41

They work fast and efficiently.

De
Review №42

Painted the area needing repair on the box but didnt remove tape residue. Also, they forgot to reconnect the filler tube to the gas tank requiring an extra visit.

Th
Review №43

Staff was super friendly and informative. Repairs were done way quicker than I expected, and the quality was top notch!!

Ma
Review №44

I recently bought a classic truck that needs a bit of work, including replacing the pins in the drivers side door. I already had the parts but its definitely a two-man job and I dont have anyone who can lend a hand during a pandemic. I had already had another garage turn me down because it wasnt worth their time but John at Caliber told me no problem and to come right in. Not only did they get the job done ahead of schedule but the bill was even below what I had been quoted!

Jo
Review №45

SCAM!!They seemed to know what they were talking about when my insurance company sent me there for an estimate. But not so much, they sent my insurance company to estimates contradicting each other. One called for a total loss and the other a low ball estimate to repair. USAA was confused and so am I.Scam, trying to get me to take it there and then hit my insurance company up for more money after inspection. Already got another estimate stating total loss!DONT USE, SCAM YOU AND YOUR INSURANCE COMPANY WITH LOW BALL BID AND THEN TRY TO JACK UP THE PRICE AFTER AGREEING TO TAKE THERE.ALREADY ISSUED COMPLAINT AGAINST THEM WITH USAA AND BBB.Worst part is it should’ve only taken 24hrs to get the estimate but instead took these people 7 days! USAA said it should never take that long, EVER!

Gr
Review №46

Third time I’ve used these guys. Great customer service. Great work.

Jo
Review №47

Quickly did my estimate

Ge
Review №48

As usual, this is a well-run service.

Ri
Review №49

Outragerous estimate for door ding.$981 for minor damage.

Ke
Review №50

I was so impressed with the service here! I just needed a headlight fixed and they were able to get me in the next business day. Not only were the repairs finished in a day but we picked up a washed and detailed car. The staff was very friendly and easy to work with, hopefully this is the last car injury for a while, but if something happens again we will definitely be back!!

Ro
Review №51

Awesome service and repairs!

Sa
Review №52

Our experience at this location for Caliber was as good as it gets. I had someone hit me in the parking of a Winco and they didnt leave a note! I called my insurance company and they referred me to Caliber Collision in Corinth for an estimate. I went in and got the estimate from Brian, after his courteous and attentive service I decided to have my vehicle fixed here. I couldnt have made a better decision! The vehicle looks brand new and the service I received was top notch! I hope to never use their service again, but if I need them I know where to go! Thank you guys for your work and attention to detail.

He
Review №53

From start to finish this place is the best . Kept me informed and dealt with my insurance company .

Da
Review №54

Car as good as new.

Ca
Review №55

My car was side-swiped while parked outside my house, so I brought it to Caliber Collision and was extremely satisfied with all the repairs they did. They kept me informed and got my vehicle back to me earlier than guesstimated

Er
Review №56

Had about 10k worth of repairs done with a full body repaint on a 2008 Honda Civic. Did an amazing job car looks brand new. 10/10 would recommend.

St
Review №57

Had my 18 impala fixed after being rear end. Brought it in Friday and they had a rental ready to go,had the car looking brand new again by following Tuesday ahead of schedule. Gwen was amazing and always kept me up to date

Na
Review №58

This place was very professional, knowledgeable and their work was perfect.

Je
Review №59

Gavin and Jeremiah took great care of us. My insurance is Progressive and they were difficult to deal with, but they were able to get everything done.

Ji
Review №60

First impressions were good. Its a very nice facility. We had to go there to get my daughters car inspected for insurance after an accident.We had actually decided to just go ahead and take the car there to get repaired, but I tried calling several times to arrange it without success. Our insurance agent told ne to just call caliber to arrange to drop off. It took several calls to even get thru to someone. Then it turned out to be a call center. When I finally got thru to someone (a couple days later) she said I had to have my insurance call and arrange it.We decided that if it was this difficult to get thru to fo business with them, that we would hate to find out how difficult it would be to resolve any issues, should there be any.We took the car to Larrys in Lake Dallas. Great local business. They are busy but got us in and taken care of.

ga
Review №61

Caliber Collision does excellent work and has great customer service! Jason explained everything to me very clearly and made sure I was informed about every step of the process. Everyone on staff was helpful and my car was ready much faster than their original estimate. Very happy with my experience thank you to Jason and the whole staff at Caliber Collision!

Je
Review №62

Helpful staff. Great body work.

Jo
Review №63

This location lies and stuck to the lie even after being spoken to by my insurance company. They told me they would have a rental and everything setup prior to going there, show up and they didnt have anything setup. Recommend another company for a smoother process.

Al
Review №64

I was recently rear ended and my car nearly totalled out but Roy at Caliber worked to make sure it was completely repaired on time. They did a fantastic job! Hopefully I wont be needing their services again any time soon but if I do I know where to go. Thanks for getting me taken care of during the holidays. You guys are great!

El
Review №65

Easy in and easy out!!! Great customer service, theyll even drop you off back home if you need it.

Lo
Review №66

These guys were great. I took my car in for some minor repair work (covered by insurance). They handled everything and kept me informed during the whole process. Highly recommend.

Co
Review №67

Highly recommend seeing Tony for anyone coming to this location! He was extremely polite and professional. Did a great job with my car and did it quickly too. Will definitely be coming back for any future needs.

An
Review №68

Gavin was awesome and so helpful with my repairs!

De
Review №69

Customer Service was great, friendly, informative, and accommodating. I would use them again.

Co
Review №70

This place was a breath of fresh air compared to other body shops Ive dealt with in the past! Marc made me feel like my truck was his top priority. He called me daily with updates, and was such a sweet man! Their receptionist was such a delight as well! This will be the only shop that will receive my business for any future needs!

Bi
Review №71

Friendly fast service what else can you ask for !

Ta
Review №72

Great customer service. Roy followed up with me every other day to let me know how my car was progressing. They handled all insurance claims for me. Excellent service!

Ak
Review №73

Great service, my car was rear-ended, and the rear bumper was damaged, caliber collision look at the car and quoted a week to do the repair but the were able to do the repair in a day. I also could not pick my car up during normal business hours but they worked it out to where I could.

Er
Review №74

Caliber went out of their way to ensure the change from one insurance company to another went smoothly. The repair to the car was excellent. Marc Hendershot was very helpful and kept me apprised the whole time during the repair.

Da
Review №75

I have always had great experiences with Caliber. I had my 06 Civic repaired and the location in Denton, and they did great work. More recently I had my 2017 Ram repaired at the Corinth location for hail damage... I only had the truck a month when that happened... awesome work! Yesterday I worked with Roy to have my Hemi badges moved because I installed some fender flares. He had that done in under an hour. The folks here are friendly and professional... highly recommended!

Ro
Review №76

On numerous occasions Jake Dearborn has stepped up and gone above and beyond for myself as well as the friends I have referred. Thank you so much!

Me
Review №77

Worked with Marc to get truck repaired after hitting a deer. He was great! Always kept us updated and had the repair completed in less than time frame originally provided. Truck looks brand new after repairs.

Am
Review №78

I wont say my process went seamlessly, but they do have great customer service. I recommend asking for Doug if you run into any problems. Id give this shop an honest 5 stars for customer service, and 3 on the body shop.

Ti
Review №79

Beware!! they dont use the cars manufacture parts! My experience seemed great, car was repaired and finished on time. I thought everything was great. Six months later I hear a noise and took my car in to check it out. My drivers side stabilizer bar end link was loose. It was an aftermarket part NOT covered under warranty. They only billed me for labor, but now I wonder where else I might get a surprise, and what will not be under warranty if I ever need work done again.Pat A

Ja
Review №80

If you are looking for a body shop that produces quality results and has integrity you wont find it here.Upon the advice of my insurance carrier I brought the car to these people, they (the insurance company) assured me that the work would be done right and these people were trustworthy. When I dropped off the car I asked to see the parts that were replaced when picking up the car, I was assured that this would be done.When it came time to pick up the car they couldnt produce some of the parts, they were of course not replaced they were merely dressed up to look good. The paint didnt match on the repair to the rest of the car. They repainted the part, still it didnt match, they repainted a third time and it still didnt match.Truthfully, I dont think they repainted the part, they just said they did.In the end I reported the company to the Department of Insurance, I alleged fraud in that they charged for a new part and merely cleaned up the damaged one. In addition my insurance carrier took the car to another body shop and replaced the painted part with a new one and they are painting the newreplacement part. Because they guaranteed my satisfaction with their recommended shop they got to pay for the repair twice. It probably cost them another thousand dollars.Still, it was a miserable experience and all because the incompetence and dishonesty of this shop.Stay as far away from these guys as you can if you value your car.Best regards to all.

Ya
Review №81

I have visited and used this repair shop for four times, and Im thankful and pleased with all cases. First, I needed 2nd and 3rd opinions about certain repair that I was billed. This place was one of auto-shops that took its time listening to me and gave me (unofficial) professional opinions, that was very helpful. They do gave me quote upon visit, but appointment is recommended of course. When I had questions about the quote, Doug gave me thorough explanations about what steps must be taken, and thus $. This shop is possibly not cheapest, but because it does not cut the corners, I think. The other customer representatives who helped me were also very customer oriented. I know two (John and Gwen) representatives are still working at this place, and they are very helpful. Per their schedule, I recommend making an appointment with the shop. (I do not know if we chan choose particular representative to help us.) Its sad that I needed helps from repair-shop for a few times, but Im glad to know this place.

Ka
Review №82

They are nice and do great body work on my car.

Aa
Review №83

Nice group of people always happy to do business with them

Ti
Review №84

Excellent customer service at this location! I had some damage to my passenger side mirror and the entire process from start to finish was seamless! Brian Vickrey called once my new mirror had arrived, I dropped in & it literally took 10 minutes topa to replace my old mirror. THANK YOU, THANK YOU, THANK YOU for your work!!

Br
Review №85

Caliber has been helpful at multiple times to fix our vehicles in a timely manner and cost effectively. I appreciate all their hard work in getting us back on the road.

Ho
Review №86

I recently had my car repaired at Calliber Collision in Corinth. The team at Caliber Collision was very responsive and attentive. The team followed through with their commitment to customer service and quality work!The work was completed with the highest attention to detail! My husband told me he is going to refer everyone he knows to Caliber Collision.

El
Review №87

This location needs a little TLC in operations. Although the staff is very friendly and accommodating, there were many instances of miscommunication and moments where I felt I was getting the “run around”.I had to call numerous times to get updates on my car as the repairs were taking longer than expected. I don’t believe any of the staff reached out to me once for updates until the end when I began to wonder why it was taking so long. They also told me my car would be done & I turned in my rental and headed that way only to find out it was not done and the guy over my car repairs had left early and did not let me know. I also just got my car back today about 2-3 weeks since I sent it in and just realized a lot of the stuff that was in the front of my car is missing (my glasses, mail key) etc. My car was gently cleaned which is nice but I don’t appreciate the mishandling of my personal belongings. And now I will have to wait until Monday to see if they can find them. Overall, the repairs look fine and they accommodated the inconveniences for me by covering some of my deductible but the hassle and constant wondering and questioning what was going on wasn’t worth it at all. I would say do your research and don’t choose last minute like I did. It just turned out to be one huge annoyance.

Br
Review №88

Excellent job! Perfectly matched color. Looks new!

An
Review №89

This place has really poor customer service. My wife brought the car back because they didn’t tighten the headlight when they put the car back together. Instead of helping her, they insulted her insisting she knows nothing about cars because she’s a woman and said they can’t do anything about it. The manager was the one handling the situation so definitely speaks a lot about their culture and work ethics.

Ro
Review №90

Late one night I hit a ladder in the middle of I-35. My tire went flat before I could make it home and I happened to stop at Caliber Collision. Even though I did not sustain any body damage they changed my tire and got me on my way at no charge. Everyone I came in contact with was pleasant and helpful. I will definitely do business with them if needed.

Ch
Review №91

Very professional and very honest. They took great care of our car when it was there and they took great care to do an excellent job. Really appreciate the staff at this location of Caliber Collision.

Ma
Review №92

The people were extremely friendly. They took great care to get all of the car repairs needed fixed.

Ma
Review №93

Im very particular about my car and by my standards, they did a very good job on repairing it. I have a PT Cruiser and someone backed into it in a parking lot. There were some previous scratches on the left and right quarter panels by the tail lights prior to the incident. They refinished those areas without me even asking. The only problem was that the lift gate and striker plate wasnt aligned exactly right. That wasnt a big deal because all I had to do was loosen 2 nuts, shift the lift gate over, and realign the striker plate. I used a micrometer to get the trunk lid perfectly aligned in accordance with the factory service manual. My 11 year old car now looks as good as it did when it was still new.

Ju
Review №94

I had an appointment at this location this morning. I met with the Geiko rep, Brian, and the Caliber Collision rep Jason. Brian was awesome. Jason was not. Basically refused to give me a quote on some prior damage which was two door dings I wanted to take care of at the same time they were painting the front bumper. He said he was to busy to even quote the front door dings. After I told him that I would be taking my vehicle somewhere else, he all of a sudden had time to quote the other work. No thanks. This place is definitely not customer service oriented. The Geiko rep did give me a quote on the doors. Took him about 5 minutes. The place I visited next was happy to take care of the doors with no hesitation.

To
Review №95

Caliber did a great job repairing my car. Roy kept me updated on the status of my car. Customer service was great.

Sh
Review №96

They do not stand behind their work.

Ad
Review №97

Ive had the same car fixed here twice. First when it had hail damage and second when i was in a fender bender. The service here is great and the quality of the repairs outstanding. They were very prompt and professional the whole time. Thank you!

Je
Review №98

First I want to thank Nick and the staff at Caliber Collision in Corinth. They were incredible and they did a fantastic job on my Pathfinder. Accidents are stressful and they really did take all the stress off of me and it was a great experience. My car is like brand new now!

Re
Review №99

I love caliber collision! They always do an excellent job and the staff is always the best! I wouldnt take my car anywhere else to get repaired.

Ma
Review №100

Took my Honda Accord in for hail damage repair. It had $7864 worth of damage. They had to do paintless dent repair, replace and repaint hood and trunk plus replace metal trim around doors. They did it in one week and the car looks brand new. Great job!

Information
21 Photos
100 Comments
4.4 Rating
  • Address:5401 S Interstate 35 East, Corinth, TX 76210, United States
  • Site:https://calibercollision.com/locate-a-caliber-collision-center/corinth
  • Phone:+1 940-270-8000
Categories
  • Auto body shop
  • Auto dent removal service
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:7:30AM–5:30PM
  • Thursday:7:30AM–5:30PM
  • Friday:7:30AM–5:30PM
  • Saturday:7:30AM–5:30PM
  • Sunday:7:30AM–5:30PM
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible restroom:No
Planning
  • Appointments recommended:Yes
Similar organizations