Great place to shop for marine parts and clothing. Everyone has always been helpful and friendly.

Pretty good inventory of most anything you need for boating. Prices are pretty high compared to Amazon of course but you are paying for the convenience. Staff was super friendly.

This shop is great the employees there are very helpful and are very verspronk sive great shop

Great people who work there they took care of all my needs thank you

My husband likes shopping here because he always finds what he needs whether by himself or with the help of the sales clerk. Great service.

Always a helpful staff!

They were very helpful, as a first time boat owner, they answered all my questions with ease.

These guys are always friendly and helpful. Very easy to deal with Warranty issues. Seems like a pretty nice company overall. The Employees seem to be happy also which is kind of rare these days.

Small store. Great people, just limited in selection.

Great hospitality!!

Its good if youre in a pinch and cant wait for Amazon, but youre going to pay good💲 for it. They have just about everything, and the staff is helpful. The prices are not quite so helpful.

If I could give zero I would. Walked in to look at buying an 1800 dollar perception kayak. First off no selection of kayaks they had one in front. I asked if they had more and the guy said no. So I was starting to ask him if i can order online from there and he answered the phone and completely ignored me. I walked out and happily will take my 1800 somewhere else :) thanks West marine for wasting my time but not my money.

Showed up in store with an extremely limited quantity of what I was looking for (2) for the same item the priced ranged from $25 to $60, well of course they only had the most expensive one in stock. Being a frequent costmer I was seeing if they could do something about it and was told good luck. Gladly went to boaters warehouse where they actually had inventory to choose from and more competitive prices.

Great place if you need boat stuff in a jam.

The Friendly and helpful staff took care of everything I needed

Friendly atmosphere and well kept business. I recommend to my friends

John, Scotty, and Skip always know how to get my parts AS FAST AS THEY CAN. They make sure, through longs jokes and discussion that my company is ordering the right parts for my job. 5 stars for the boys in navy blue at WM in Cornelius.

Been to several West Marine stores where no one was as knowledgeable with electronics as they were here. Helped me understand and select best items to fit my needs. Overall helpful with other purchased items too.

Rude, smart-mouthed, and no help at all. Im sure its hard for business.

They carry a lot of stuff, good place to pick up something you need in a hurry

Always Great service and knowledge staff ❤

I went there for my first time with out of town guest. We parked and went in they knew of my reservation..got me my paper work, while doing that they called down for the boat.By the time I signed the paper work. My boat was at the dock.The staff gave us a quick but through run though.. we were off and running in the boat they promised. We had a great time and on return we were greeted very friendly Boat was as expected..staff was super pleasant..price was as quoted. You couldnt ask for better. My first time but I am a fan for life.

Very helpful staff and clean store

Great experience here. Skip helped me find exactly what I needed and was extremely helpful and thorough. Will definitely be back.

My battery failed at the ramp so I sent my wife to the Cornelius store for a new one. She came back 45 minutes with the brand new battery. I was stoked but the battery wasnt. It wouldnt even turn it over. Back she went with the new dead battery in tow but before she left she commented she hated dealing with Walter, he has the personality of a fire plug and acts as if youre bothering him. An hour later she returned with another new battery. She said that Walter was just as rude and condescending as ever. He told her that there wasnt anything wrong with the battery, it was her boat. If that wasnt enough she said no one bothered to help her carry the battery and when she struggled to lift it up that it made noise as it came to rest on the counter. Walter was on the phone and commented to whomever he was talking to that some woman just slammed a battery down in the counter. Ive spent a lot of money over the years at this store but as long as they continue to employee rude inconsiderate individuals as Walter Ill be shopping the internet. The second battery worked perfectly. This store has lost its focus on the customer.

What would I do without this store? I have a 25+ year old sailboat, so parts are wearing out. I always get excllent advice from the friendly staff here. They carry an amazing amount of items for a fairly small store, and have special ordered items for me many times. I can also order the more esoteric items online and have them delivered to the store without shipping costs.

Not much stock for boats and no fishing gear at all

I looked online and saw that they closed at 7pm. I drove an hour and a half only to find they closed early and the closing times had been removed from the sign. So I wasted half a day driving, but returned home to order the part on the website. It took 3 days just to ship and now the tracking number saying it will be here in 2 weeks! Thats ridiculous! Im in NC, do u not have a closer hub than CA? Im so sick of West Marine. Ive never received good service, always overpaid for items, and wasted countless hours on them. Never again! Im done with West Marine for good. Being a business owner myself, Ill never understand how this company stays in business.

They always have what Im looking for. Great people.

Very helpful staff.

The friendliest and most helpful group of people on the planet, I think their aliens LOL

They dont price match, nor do they ever carry anything you need.... Including something as simple as 4 stroke oil for a jet ski.... Yikes

You are better shopping at home online. I have attempted to give them my business three times now...The shelves are 1/2 empty, (they actually carry the items I was looking for- just dont have them on the shelves) and they wont even order a $14 item (that they normally stock, but are out of) unless I become one of their frequent member subscriptions. I suggest Cabelas online. Sad when the internet provides better service than a local store.

Super helpful staff. Usually over priced.

A pretty decent selection of boating related items. A little on the high side of normal price ranges but not unreasonably so.

Great place very helpful 🤠

Used to be good. Looks like they are liquidating. Especially the sail boat supplies. Very disappointed.

Nice employees, decent selection of parts

Not bad service, but they know you are there because you dont have another option (everything is priced that way too).

Great people all your boat needs

No fishing tackle sold here.

The only reason I give 4 stars is because there is not one close to were I live about 45 min drive

Staff is always very helpful

Had what I needed at a decent price

I ordered a replacement bowl for a fuel/water separator and when I called back 5 days later, when they said they would have the special order in, their story now is that it is now unavailable and they are looking for it in California!!!! Im thinking I can almost surely find one east of California..

Overpriced, also mostly boat maintenance and repair items.

A little pricey. Has what you need though.

JUST lost a sale for 2 kayaks because the workers were busy chatting behind the counter

Inventory was extremely low

Way overpriced, shop online for way less.

Love me some West Marine

Love this store

Its west marine

Very friendly people and service!

Bad service