These people are awesome!! Best service I have had in years, anywhere!!

Mr Hunter at Guarantee Carpet has helped me pick out and install Capet a few times. You couldnt ask for a more honest and helpful salesman. Also Guarantee has a great selection and more samples than you have time to look at. I highly recommend Guarantee Carpet & Tile.

I am a property manager and this company is reliable and reasonable. They do a great job and get it done quickly. I have used them in my business and also for personal use. I highly recommend this company to anyone for your flooring needs.

I would give less than 1 star if possible. I thought I would skip the big box stores to get better service. Big mistake! They were quick to take my $1500 deposit to order the carpet and padding. They even managed to deposit the check the same day. They told me the carpet would be delivered in 7-10 business days. That was 33 days ago... and counting. They have never called me for an update. I always have to call them. Then Im promised the carpet is on the truck and will be delivered Wednesday (a couple times). I couldnt get them to answer my calls or return voicemails, so I decided to call from our home number. Wouldnt you know they answered the call. I guess they screen calls to avoid customers. Ive never lost my temper or been rude with them this whole time. Karen immediately insisted that shell call me in the morning. I told her theyve promised to call me several times, and never do. She swore to me shed call... guess what, no call. Very poor business practice! Especially when they know theyre in the wrong. Almost seems like theyre scammers. If they cant even get the carpet in, I definitely dont want to see what theyre installation looks like. I just got off the phone with my bank and disputing the transaction, because theyve failed to provide the materials (or any kind of service for that matter). The 5 star google reviews before this one helped me pick this store. I guess it was just friends and family trying to make them look like a reputable business! And just to let them know how bad they messed up. This one room was to test and see if we liked them. We have several other rooms were going to do in different types of flooring because were finishing up remodeling or house. BUYER BEWARE!!! 👎👎