Wonderful experience. Staff is very customer focused, experienced, and thoughtful.Am always well informed about selections and options.Follow up visits are very personable, and informative. They know how to ask the right questions to insure I am getting the most out of my devices.After explaining how my office systems/equipment worked, Ashley hooked me up with a bluetooth device that is an absolute godsend for phone calls and on line meetings.Highly recommend Cortland Hearing Aids to anyone who has any questions/concerns about their hearing.
I had an appointment with Suzette. She made me feel comfortable and at the same time was very knowledgeable. She has been there every step of the way, as has the Cortland hearing aid team. I am very happy with them and would recommend them to anyone I can! I am super excited for my upcoming appointment to fit my hearing aids and see Suzette and the team again! 10/10 would recommend!
We had a wonderful experience with Ashley at Cortland Hearing Aids. She test my Mom and who didn’t believe she had hearing loss, however it was verified that she had moderate loss in one ear and severe in the other. When she tried on the hearing aids, my Mom was truly amazed at what she could hear. For the past two years she had significant hearing loss, but didn’t realize it. She thought we were all whispering. Ashley explained everything very clearly, gave us options and all in all it was a very delightful experience . My Mom was so happy to know she would be able to hear as once did by next week! WooHoo!!!
Cortland Hearing Aids is a well organized, totally professional organization in all respects. I am a long-time wearer of hearing aids so my questions and concerns were based on a lot of experience, probably more complicated than some peoples. Answers were clear and accurate. And their prices are far more reasonable than other audiologists I have used.
Friendly and efficient, including the greeting at the front desk to my visit with Ashley. What I really liked is that there is no pressure to upgrade my hearing aids to the newest and best. That means the customer’s interests come first. I look for that in all providers.
I always leave the Cortland Hearing Aids office feeling satisfied with the treatment, the knowledge, and help I receive from all staff. They always make me feel they care.
Everyone at Cortland Hearing Aids are very professional yet very friendly and extremely helpful. On my last visit, I had to turn in both my hearing aids for repair and Ashley saved my marriage by allowing me to take home a demo pair!!! : )
I have been very pleased with the most professional and friendly service Cortland Hearing Aids has to offer. I would totally recommend this organization to anyone.
Ive worn hearing aids for 25 years and had lots of models. Ashley is the best hearing aid specialist, very professional, thorough, and fast. Oticon hearing aids are the best Ive had.
My new hearing aids are the best ones yet. Thanks, Ashley!
Outstanding service and knowledgeable people. Thank you for improving my hearing and my life!
The office Staff & The Doctor was very niceAnd very helpful
Very efficient, pleasant and professional office and staff.
I have always been treated promptly and professionally at Cortland Hearing Aids. The staff is pleasant and thorough.
Everyone is very helpful. I was treated very well. Would highly recommend them to anyone.
VERY PROFESSIONAL-WELL ORGANIZED-THEY KNOW THEIR BUSINESS
Excellent service, nice facilities, very professional and welcoming.
Most attentive to my needs!
Ashley was very professional, kind, and informative. My husband and I spoke to her about our hearing screening. The staff was excellent too.
The office staff and providers are exceptional! Caring and knowledgeable. I was put at ease quickly. I am looking forward to being a better participant in conversations and able to turn down the tv! They take the time to answer any questions you have and give you the best options. I would highly recommend this office to all, no need to put it off.
Very responsive to any problems.
I had been working with another Audiologist and was recommended to go see Cortland Hearing Aids, it was a great decision. All of the staff I have worked with have been fantastic, especially Ashley. She is very pleasant and matter of fact, which when you are struggling can be very helpful. My new hearing aid works significantly better than the previous model I was using and I appreciate their recommendation.
Wouldnt go anywhere else
I think CORTLAND HEARING AIDS WAS JUST A WONDERFUL EXPERIENCE. THEY KNEW EXACTLY WHAT I WAS LOOKING FOR. THEIR STAFF WAS SO FRIENDLY AND CARING . JUST WONDERFUL.
Our experience at Cortland Hearing Aids was exceptional! The Audiologist was informative, clear in her explanations, pleasant and knowledgeable! The receptionist and finance person were both very pleasant and helpful. The building and rooms were bright and cheery! This was an incredibly comfortable and pleasant experience for both my husband and myself. If you are having difficulty with hearing, this is the place to go!
A beautifully renovated building with kind and attentive staff. I am new to needing hearing aids, and Ashley was patient, genuine, and great at explaining everything to me. Even though she has a lot of patients, she has still made time for me every time Ive called with more questions. You can tell that they really care about helping people here.
I was very impressed the minute I walked in. staff very welcoming and assuring. I knew I needed help with my hearing, it was amazing how fast Ashley recognized my need for help and diagnosis. It is true you really dont know what you are missing! Thanks to everybody, Just an excellent team!
Professional, organized, helpful . Ashley is terrific .
All of the personnel at Cortland Hearing Aids are super! I had great care, and could definitely hear more acutely with the hearing aids. Im just very stubborn and my ears are extremely sensitive, so I have elected not to wear the hearing aids at this time. I am submitting this review for my husband, who was the client served by Cortland Hearing Aids. Thank you for y our patience with him.
I had an extremely positive experience at Cortland Hearing Aids. Ashley was very patient and spent a number of office visits with me, always working diligently with me to keep improving my hearing using the new aids I had purchased. Adjustments were cheerfully made and her experience in doing so were very well done. In addition she made me aware of several other pieces of technology that could be used with the hearing aids to improve the whole experience; eg, cell phone app, TV streamer, remote transmitter, and charging device. There were lots of good options available and I would readily recommend the TV streamer and remote. The entire staff was a pleasure to work with and Ashley was simply terrific.
I received a hearing test that was professionally administered and where the results were fully explained. The result was that my hearing is still good. If/when I do suffer some hearing loss, I definitely will return to Cortland Hearing Aids for help.
Very caring and effecient. Would recommend.
Nice new,modern office.staff is courteous and professional.i recommend cortland hearing unreservedly.
Picked up the new hearing aids. Really caring people there.and they make every effort to fit you with a hearing aid if its needed.
Very friendly staff and I was well taking care of for my hearing problem. What a different my hearing aids made in my life should have done them years ago.Thank You Cortland Hearing Aid
Excellent practice. Professional, friendly, efficient. I highly recommend Dr. Pace and her staff.
Avery positive experience. Suzette was most helpful and knowledgeable. She helped me to fit the hearing aids, explained how they worked and adjusted them. I look forward to my 2d visit.
Im very pleased with Dr. Paces treatment for my mother and my own screening as well. Very professional yet friendly. I would recommend Cortland Hearing Aids.
I have been very satisfied with the service and the personnel and the products. They are very helpful if I have questions or other needs.
A very clean and comfortable office setting, professional, informative and friendly staff...would recommend to anyone looking for a hearing evalutation
Great experience. Very helpful and efficient!
After putting it off for years, I finally got the full-blown hearing test at Cortland Hearing Aids and was pleasantly surprised. Not only did I receive testing and appliance suggestions from a professional hearing aid specialist, which I expected, but they made me feel they were really concerned with my hearing welfare, which I hadnt.
Suzette was very nice and helpful with my hearing issue.,after having vertigo,explained my hearing issue and options to follow thru with
Hearing Aides – a subject I found to have a lot of negative attention.My experience came in a discussion with my wife. I said to her that I think one of us has a hearing problem. My first mistake was it seemed to imply her. Well we got a mailing to have a free hearing test from Cortland Hearing Aids. That was her chance to set thinks right. She made the appointments to have us both have hearing tests.Well the short story is she was not the one with the problem. I was tested and found that low frequency (Hz) was mild and I had a drop in high frequency (Hz) hearing level(Db) and I had hearing loss in both ears.This is why we had a problem. I didn’t hear my wife clearly at times, or I only heard part of what she said, and it was not always accurate.The next event surprised me. Cortland Hearing Aids fitted me with a new set of Oticon hearing aids and they walked me through getting used to them.After purchasing them, I am hearing much clearer and better quality. I am hearing other people when talking in groups. Oh yes, being a tech geek, I love they are a Bluetooth to my smart phone.Oh, by the way, my wife and I can now have a stable conversion and the TV sound is a lot lower and I can hear the birds sing.Cornel Lamey
Ashley is the best!!
Great place went with my 5 year old.
Wonderful and caring folks
Friendly