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European Motor Car Works Inc
3030 Pullman St, Costa Mesa, CA 92626, United States
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European Motor Car Works Inc
Comments
Br
Review №1

Wow. I have never, ever seen any other body shop that can make a car look NEW instead of repaired. I had my BMWs base front bumper replaced with an M Sport bumper when the original began peeling. I could not be more ecstatic of the outcome! The color and texture of the paint is exactly matched to the original as far as I can tell. I took close ups of the bumper and the repainted bumper vs. the factory paint hood. Thank you SO much for the work, European!

Pa
Review №2

Prompt assessment of repairs needed and a reliable cost estimate.Very good communication re status of repairs and projected pick up time

Si
Review №3

I cannot say enough positive things about European Motorcar Works. I have been using EMW for the last 17 years, however, their new facility is just next level. The level of organization, professionalism and cleanliness is more akin to a hospital than an auto body shop. While the damage to my bumper was minor, I truly appreciated the patience and professionalism of Jennifer and Holly as they cut through the typical insurance company red tape to speed the process along. Kye Yeung, the owner of EMW is an absolute perfectionist and master of his trade. The paint match and repair was spot on. My car was professionally washed and detailed after the repair. All of my personal belongings were placed back in the car precisely as they were. I’m sure my car was happy to hang out amongst all of the Astons, McLarens and Jaguars, however, we’re glad she’s back home and looking as good as new. Thank you 🙏

Ja
Review №4

Victor is very nice and accommodating

Je
Review №5

Without a doubt the finest quality and customer service you’ll ever find in a body shop. In all of my years, I’ve never found a body shop to be more organized, clean and pristine in every way, it’s just the way they run their business!

Ro
Review №6

The quality of the work and service was the best I have seen.I would not take my car any where else.They were informing me all through the process about any issues and the completion time.This was my second repair at this facility, and both times were professional with great service and quality of work.I have had no issues, so I cant comment on follow ups, but based on my experience Im sure they would be professional, and handle any complaints with a professional manner.

Na
Review №7

The cleanest and best quality repairs you can find in Orange County. The staff is amazing

J
Review №8

Best factory authorized shop in SoCal

Ji
Review №9

Beautiful place. Their quote was three times higher than a local competitor...

Om
Review №10

The best in OC

Ch
Review №11

Great service. This team really have great service from the start to finish. They communicated perfectly as my car was getting repaired and what the status was. The process was explained in full and there was no surprises and the completed date was met. If you have a luxury car I would definetly go to have these guys work with you on getting your car/SUV fixed. Wait time can be a bit long but the demand for quality work that they stand behind is well worth it.

Da
Review №12

Everyone here has gone above and beyond my expectations and I will trust them with my car work for all time. They are great with customer support and work with you to figure out what is going on and in particular Jennifer - she has been amazing and there is no one else I can give higher praise to-thank you and your team for what you guys and gals do.

Ch
Review №13

Excellent customer service and work!! I highly recommend this place!!!

Ke
Review №14

Outstanding technicians! They always take the time to explain the issue and what they are going to do to fix it.

Ju
Review №15

Exceptionally professional and caring. European Motor Car Works is the only body shop I will ever use.

Ri
Review №16

The owner of the place he want the cars fix the right way perfect every timeHis name is kye Young he was my boss he will do the best on the carsFrom Ricky Joe Williams 👌

Ch
Review №17

Excellent customer service!

Lu
Review №18

Sent an email via their site, got an error message. Sent a message via their Facebook page, no reply. Called them, busy. Went to their shop, stood in reception for 10 minutes before anyone acknowledged me. When I was finally greeted, I was told that they wouldnt paint the stone chips on my bumper because they only worked on certain brands (Jaguar, Aston etc) and they were currently unable to paint an Alfa Romeo. This is a cash job, not insurance. Very annoying. Also, European motor car works will work on a Tesla but not an Alfa...?!

M
Review №19

Incredible staff! Their work is incredible.

Jo
Review №20

Real craftsmanship here in this place I tell ya

Bl
Review №21

Good and Honest customer service

Ke
Review №22

Love them all.

An
Review №23

Great people to work with

Information
94 Photos
23 Comments
4.6 Rating
  • Address:3030 Pullman St, Costa Mesa, CA 92626, United States
  • Site:http://europeanmotorcarworks.com/
  • Phone:+1 714-957-1290
Categories
  • Auto body shop
Working hours
  • Monday:8AM–5PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Health & safety
  • Appointment required:Yes
  • Mask required:Yes
  • Temperature check required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Staff required to disinfect surfaces between visits:Yes
Highlights
  • Women-Led:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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