I really recommend this local business company. They are very polite, helpful, and are willing to find a work around with your budget. The workers here are honest people who always recommend their best products. One of the workers had explained to me on how we can use an app to open the garage along with seeing who is there with a camera to show who is in front of our garage which does make this very convenient for us.10/22/2021These people are amazing, when something went wrong we called them for help and they came by quickly to fix the issue with their tech support. They are reliable people and i really appreciate their help for this.
Pioneer door personnel were very professional, called to let me know they were on the way and kept me informed throughout the process of repairing my garage door. Excellent service!
Pioneer was a great company to work with. We replaced 16 garage doors at our townhouse complex. They took care of scheduling all the units. The install was fast and the installers did a great job. They even helped me connect the new opener with my car! Great company to work with!
Nick was great. Nice guy. Did a smooth installation. Explained everything simple enough for even me to understand! 👍
Working with Pioneer Doors was very easy and professional from start to finish! Install took only a few hours and completely transformed the look of our home. They gave us great advice to save lots of money without compromising on quality or design. Nathan was excellent to work with on the install. Alan handled our order wonderfully and made sure everything was correct. Everyone was kind and professional. A+.
Burgundy from the office was welcoming and knowledgeable. She had patience to show all the various options and took time to explain the comparisons.The two installers were friendly and professional. Nate did the installation correctly and took the time to do it right. They communicated the full process and didnt mind me checking in on the progress. A final walk through was done and all equipment was demonstrated. Warranty and service were thoroughly explained.Im glad I decided to support a local business. Im very happy with my purchase.
I am a 70 year old resident of Covina who purchased a garage door and opener which was installed this past Friday, 09/10/2021, and my experience with Pioneer Door Inc. of Covina is one of total satisfaction. From the first meeting with Alan, I was sold. The price was comparable to other estimates I had obtained, however, what sealed the deal for me — I was impressed with Alan’s knowledge and his years of experience. He was informative as to the type of door I was replacing, and knowledgeable, and up to date on the improvements of current doors and openers used in the market today, and that had been made over the past 20 years and even why certain improvements were made. I like the fact that he was “old school” and actually provided me a hand written quote as opposed to sending me something on my computer- particularly since I don’t have a computer and my knowledge, and usage of today’s devices is limited.Next, came my delivery and installation. The two young men both named Nick, (Nick and Nick) were, courteous, friendly, knowledgeable, on time, they cleaned up behind themselves, and were gentlemen through the whole process. It’s rare today to be able to find people who are informed on the service and products they provide for you and also to do a quality job with confidence. The two Nicks, provided excellent customer service. Upon completion they explained how both my new garage door, and the new opener worked. They after schooling me asked if I had any questions and were so patient with me which is a plus in today’s world. Most folk don’t want you to ask any questions, let alone take time to explain the workings to you. I also liked the fact they (Nick and Nick) didn’t hurry or rush me with answers but made sure I was clear with my information received. I highly recommend Pioneer Door. The service was excellent, thorough, and complete. Good job to Nick and Nick. Good job to Alan, for the training of his people to provide exceptional customer service with a smile which is hard to find these days. 👏🏾 GOD bless you all and keep doing what you do, the way you do. (Carrie)
Exceptional work!Very impressed, Awesome job and detail service your employee provided.A near by neighbor was impressed as well and requested a business card for future reference.Great job Sergio C. !As well as your office quick response and setting up an early appointment. !!All in all very satisfied customer 👍🏻!!!
Pioneer Door is hands down the best place to get your garage door. I found them to not only have the best prices but also a team of people eager to help and answer any questions along the way. From design and purchase to our install date, Pioneer Door made everything easy and our door looks beautiful!
The Technician sergio was awesome thank you very much.
Great service from Burgandi the salesperson, to Nate the installer. I recommend this company to anyone in the market for a garage door. They are the best and my Martin steel door is absolutely stunning.
The Gentleman that came to my residence (Ryan Opatkiewicz) and fixed my garage door was very polite and very informative. Any questions I had, he answered and did so politely. He made sure to cover all of the changes and cleaned up his work area. I am very grateful and would recommend them to everyone.
Extremely good service. Came early and serviced door and programmed remotes. Ryan was super nice - only place to call for garage door work!
Spencer was very knowledgeable and helpful in regards to advising us on our new garage door. What started as a repair job turned into a state of the art new garage opener replacement. We are very pleased. Thank you Spencer and Pioneer!
Professional job. Timely, clean and as agreed prior to beginning work. Very satisfied with the outcome.
Alan was the most professional of the numerous Garage Door people I interviewed. He was honest about what I needed and what I did not need. He seemed to understand what was important to our project. If you are unsure about what you are looking for in a garage door, I would recommend starting with Alan at Pioneer Door, Inc. Thank you Alan and the entire team.
Pioneer Door is the perfect place to look for when you need garage door service. Spencer Sharff was excellent and repaired my garage door in an efficient time. He provided outstanding service and so pleased with his work.
Excellent service and we LOVE our new doors. When we placed our order they let us know it would be 2-3 months, and they came after 2. Our home looks brand new and we couldn’t be happier.
Very good experience with Pioneer Door, Technician Spencer was extremely knowledgeable and did an excellent job fixing our garage door receiver for remote. Thank you! Will recommend to friends and family and all neighbors.
I had a great experience. He really knows his job. Very friendly, polite and right on time. He cleaned up and showed me how everything works.If I have any problems I would ask for him to come back. Thank You. He’s a keeper.
Our remotes stopped working, do I called Pioneer Doors, as they were the original installer in 1997. Within one day of my request for service, I had someone there. Ryan did a full service of my door, made some adjustments, replaced some parts and set up new remotes. I appreciated the professionalism and quality of work. When the time comes for us to replace our door or receiver, I will be giving them a call.
Great service and price. Very fast installation. Nice show room and nice people. I give the office and company 10 stars
Spencer was great! Did a great job and couldn’t be happier with the service 👍
Had a good on experience with Spencer in May of 2021. He was good on punctuality, professionalism and I appreciate him wearing a mask even as covid risk has diminished considerably in the last few weeks. I hope his work hold up but I had a good experience with him today.
Great communication, super friendly, and service rep was honest to tell me that I didnt have the problem that I thought and explained why. He offered solutions and also did a good checkup while here. Highly recommend.
Another great experience with Pioneer Door! Thanks so much for an excellent installation of my new garage door opener! Spencer was outstanding to work with, gave excellent instructions, and completed the work in a timely manner! I continue to be glad that I selected Pioneer for the original installation and I remain very pleased with their maintenance and repair services!
Easy to make an appointment. Ryan was knowledgeable and he knew exactly how to correct the issue.
Spencer from Pioneer door was awesome. He was super professional, very friendly, and prompt. We appreciated his service. All of our experiences with Pioneer door have been great.
Friendly, fast and great service at a comparable price
We used this company three years ago at our old house and just recently at our new house. The owner of the company comes to your house to provide the options and make recommendations. Everything went smoothly both times and we are very happy with both doors. They look great and work well.
Very quick to respond and communicated well. Would refer them to friends and family.
Service could not have been one bit better. Spencer is great!
The first time Pioneer came to my house was seven years ago. They were one of three bids and the only one who told me my garage door did not need to be replaced, the problem was with the opener. The one I had was from way before we bought the house, was old and I had no interest in a repair. I was very happy with their proposal for a new one.Seven years later ( garage door and opener they installed still in good shape ), I called to replace the springs. Jared was on time, knowledgeable and clearly explained everything. He even said the springs may have more life and I could probably wait but I wanted to go ahead.Honest, on time and reasonably priced. I highly recommend Pioneer!
New custom mahogany door looks great, cant wait to get it stained. Very pleased with the PDI team. From Alan the owner, to Michael / Kim in the office, to Nick / Nate on install: communication was solid, they were very responsive and workmanship certainly looks top notch. While Im glad I only have one garage door :) 5/5 would work with PDI again
Great service,great price,l highly recommend pioneer door.
These guys were great and resourceful. Mine was a tough job but they got it done and in record time. Prompt, courteous and professional. I couldnt have asked for more.
Truly a great experience! I had a minor accident with my door, called pioneer for help, they were able to fit me in the schedule the next day, and returned our door to functional form. Thank you Pioneer Doors!!!!!
Awesome service, patient, super friendly and very helpful answering questions and making sure you get the right product. Also customer service is extremely fast and responsive if you have issues. I had to wait a couple of months since the order was placed due to covid - but I couldnt be happier with the result! I would recommend Pioneer door Inc to anyone without any hesitations.
Of all the companies I’ve worked with in the past, I don’t think I’ve ever had such excellent service as I did with Pioneer Door. Not only was I able to schedule an appointment online quickly and get a quick fix for a broken door spring, but their follow up for an additional problem was outstanding. What could have been a disaster turned into a great personal experience. Thank you, Kim!
Spencer fixed my problem. I was so glad he came and he was right on time.If I ever need help from Pioneer Door again hes a real Pioneer for fixing Garage Door problems.
Great company! Follow up is incredible. On time, professional, and knowledgeable. The work was done to our expectations, and threw in extra maintenance. Customer for life! Thanks!
Jared Christensen from Pioneer Door Inc is a very nice service technician, call to tell me he is on his way and on time. He did a nice job and I am happy with his working attitude.
I had a great experience with Pioneer Door. Sergio was outstanding, professional and honest. He explained what would be best for repairing our door and why. I commend Pioneer for having such a great individual in Sergio. I highly recommend!
Service repairman was punctual, kind and knowledgeable.
The gentleman that serviced our door was excellent. He certainly knew what he was doing. We have no complaints.
Prices were very reasonable, showed up on time and did great work.
Service was easily set up, and a tech came the very next day. He kept in touch about his arrival time. I could pay the bill upon completion of work.But, I was not quoted a service fee charge when the appointment was set up; it was $95 only three years ago. Today, it was $125 (no parts) a 32% increase! No Senior Discount either.I guess I have to shop around next time. Plenty of garage door companies on Yelp.
The Pioneer Door technician, Ryan, was excellent at his work. Replaced several items and explained everything as he worked. Tested all remotes to make sure everything was working properly before he left. And encouraged me to call back if there were any concerns. I have worked with Pioneer Door Inc. for many years. They’re always professional and courteous and on time. I highly recommend them.
Easy online appointment. The technician, Sergio, knew his craft well. We are very happy with the service.
Another great experience with Pioneer. The crew showed up on time, installed the door in a professional manner, and cleaned up the area. Thanks to Nick for his professionalism and the great job!
The installer Mario was really good, showed up on time, started working immediately, he did an excellent job even cleaned after his job was done. Very happy customer, definitely recommend pioneer door inc. to anyone that would ask me about them, and the price is reasonable.Thank you pioneer, my garage door looks great and super quiet
Spencer from Pioneer Door fixed our garage door in record time considering it was hanging by a thread and totally broken...from now on he is the requested technician for our garage door needs!!!5 Stars+ service:)
I am a return customer, Pioneer resolved my garage door issues 3 years ago. The experience then and again is why I will continue to use them and recommend them to anyone I know needing garage door work. Spencer called to let me know when he would be arriving, he was on time, professional, and explained what he would do, how long it would take and at what cost. He completed his analysis and gave me options, he did not try to sell me new equipment, told me what was needed to repair it. Completed the work and my door is working better than it has in years, for a very reasonable fee. I recommend Pioneer to anyone wanting reliable, trustworthy, honest, professional work done for their garage door needs!
Service call was excellent in quality and speed of response. I called on a Friday, left a message and just assumed I wouldn’t hear anything until next week. I received a call back on Saturday AM and was given a schedule for a technician visit same day - both of these were completely unexpected.The problem was remedied quickly and efficiently, and the part was even under an extended warranty Of which I had been unaware.I highly recommend Pioneer! Thank you. 🙏
Ive used Pioneer Door twice. Their serivce, pricing, and general communication has been exceptional both time. Would defintely recommend.
Excellent service and installation. Highly recommend their products and attention to detail on customer service.
Thank you Im very happy with the serviceJared did great 👍 work .perfect and will done.
Tech was great. Showed on team. Was very efficient. Could really tell he knew what needed to be done. Thanks. Great job
On time, professional and did excellent job setting everything up. I highly recommend Pioneer Door.
Excellent customer service. Highly recommend
HIGHLY RECOMMEND THIS COMPANY. Another company had informed me that my garage opener was absolete and unrepairable. I was using Pioneer as a second opinion. I am so glad I did. Jared arrived within given time frame. He was patient, thorough and professional. After inspection Jared assured me that my unit was fixable and quoted me an extremely reasonable price. Whole job took less than an hour! Thank you, Pioneer.
I wanted to DIY add a modern bottom door seal, and they had everything I needed! Their great show room helps to envision future upgrades.
Very happy with this company’s services. Spencer came out, put my springs back on, adjusted them and got the door back in working order. Would highly recommend this company.
I had a great experience with Pioneer Door. Jared was outstanding and honest! He knew what needed to done and provided recommendations to follow-up on.
Jared fixed my garage door. He was professional, personable and went above and beyond!! Definitely recommend them and will use them again in the future!
The service tech was very professional and speedy. It seems weird that a door that is only 14 months old would have issues. And the tech said it’s cuz it requires annual maintenance. I’m glad it’s working now.
We received a detailed quote and everything was explained to us in a way that was easy to understand. Turnaround tune was excellent, and the end result looks great.
End to end a great experience. Pioneer handled my request (thru Angie’s List) to repair our door with urgency and professionalism. Ryan was very helpful, knowledgeable and clean. I highly recommend their service.
Everything done as promised. will recommend this company anytime! great service
Sergio called me in advance to let me know he was coming. He took the time to explain the issue to me and let me know what to look out for in maintaining the sensors going forward. He was very polite and knowledgeable. Thank you!
Great service from start to finish! Everyone we worked with was super helpful and nice. We were happy with the price and thrilled with the end result!
My experience with Pioneer Door Inc. was more than I expected. The customer service was amazing. They got back to me quickly when I first called them. The first technician came out and measured everything and gave me a quote. Michael, called me from his home, to answer my questions. A second technician came back to my house to remeasure everything as my husband had a question. It turned out my husband measured something wrong.After ordering my door I did not have long to wait. Tim installed my door. He was professional and did great work. Everyone I talked to from Pioneer Door was courteous, friendly, and very professional.Everyone is loving the garage door on Facebook. Ive already recommended Pioneer Door to my neighbor and a friend.
We just had a garage door installed by pioneer garage doors and we are extremely happy with the service and installation. Mario was very nice andprofessional and paid close attention to detail. Our new door is wonderful and we would highly recommend them to anybody looking for a garage door.
Alan came out for a service call, and took care of everything. He made everything simple and easy to understand, as well as maintained a pressure free conversation about new garage door/opener options. Im a repeat customer, and highly recommend Pioneer Door to anyone.
On time quick repair door tune up and offered extra options since I was paying for the service call. Great experience and Spencer was awesome and helpful.
Prompt service.
Love my door! Installers were on time, courteous, and did a great job. Thank you, Pioneer Doors!
Tim was the installer. He was on time and kept me apprised of install progress while I was away at work. He did an excellent job! Whole company was great from start to finish. Thanks again.
I was very impressed with the service of their staff - scheduling, accurate quotes, and expert service. They came recommended from a friend and Ill definitely be telling others about the good experience I had.
Technician arrived on time, did a full inspection, and completed the work I had requested. Pioneer has been very good for me, I had a problem with my garage door about a year ago, and they took care of it then, again with no problems. They are very dependable.
Speedy courteous and competent service and Jared has a great demeanour and smile to go with timely arrival.
I had previously called another company who quoted $400+ for replacing the two springs. I knew that was a high price and called Pioneer who charged about 50% less. I am very pleased with the price and the work that was done.
Technicians have great knowledge, and integrity in the field, and very nice and helpful in the office. Highly recommend
Very fast and competent repair. Wouldnt hesitate to call again.Thanks
Excellent service! fix my garage door quickly!
Totally professional! Super satisfied with the professionalism, the promptness, the communication, the recommendations, and the quality of the work.Great job!
Spencer is absolutely fantastic... So very thorough and thoughtful! Our appreciation to the entire Pioneer staff!
Pioneer Door recently installed a new garage door for us. Everything about the process was top-notch. Great communication, on-time arrival of the installation team, and quality work. I highly recommend them for any service or installation.
Prompt, polite, and good service. Thank you !
Great service! I’m a long time customer and would highly recommend!
Sergio was very patient and thorough in his explanation of the repair work to be performed.Also, upon my request, he provided me a quote for replacing my 30 Year Old Garage Door Opener, to be installed at a later time.
Great work
I hardly ever give any company a review but Pioneer garage doors I must say, I highly recommend. Pioneer sent Sergio to measure my garage door and give me a quote the next day after I called them. I called pioneer back to place my order, Michael helped in getting my order started on a Monday, he said he can have it installed on Wednesday two days later.. I was surprised because I had 5 other companies tell me they would take 4 to 5 weeks for my door to be ready. Tim showed up Wednesday and installed the door (Tim was very professional). And the best part of it all Michael called me a week later sending over one of their supervisors to inspect my garage door to be installed correctly.I am a home entry door installer and have always asked my boss to have a courtesy check up on my installations. It will never happen.This is why I highly recommend Pioneer garage doors, for their awesome service.
Great expertise.
Im proud to support our local businesses and a big thank you to Pioneer Door for continuing to give me great customer service and an excellent product. Cant wait to get my new garage door!
Excellent customer service from start to finish. Have been using them for years on several different properties .
I placed a call to the company at 7:30 a.m. and was told a service representative would be at my home between 10:00 - 12:00 to evaluate the garage door issue. I received a call at approximately 10:20 with the representative indicating he would be at my home in 30-40 minutes. Forty minutes later the company representative arrived, evaluated the problem, fixed it and was completely finished in 30 minutes. Great work, very professional and I highly recommend this company. Thank you.
Excellent service. Thank you for a great experience.
Great experience arrived promptly. Explained what needed to be done and finished the job quickly.