user
Advance Auto Parts
5145 Hwy 278 NE NW, Covington, GA 30014, United States
Appearance
Advance Auto Parts
Comments
Ni
Review №1

Came through visiting, we had an issue with the car. Stopped in and the awesome girl with the sleeve of colorful tattoos was so helpful and nice! Sorry for not remembering her name but she was great and very personable!

Ka
Review №2

They had what I needed and they helped me! Thank you so much

Do
Review №3

Very good. Had the part for a old truck that lm repairing .saved me time and money

Ni
Review №4

This Advance Auto is special.Older man and women running the store. They only had one battery brand in stock and it was the most expensive one. They do not change out batteries. You have to install yourself. They do not do CPU check engine readings either. Nice!

Da
Review №5

Not my first choice but sometimes has what Autozone doesnt

Pa
Review №6

Great prices. They even have discounts dont be afraid to inquire. Very pleasant employees. Very clean Stuart evening parking lot

Tr
Review №7

Its a good employees in there dont mind helping the customers

Bo
Review №8

Greg is an excellent employee great service

Li
Review №9

Had exactly what I needed, and the clerk was very helpful

Lo
Review №10

They always have what I am looking for.

Le
Review №11

Im happy with service ☺ and they usually have what want. 😀💯👍

Ca
Review №12

As always, everything is ridiculously overpriced but the employees were nice enough...

Ra
Review №13

Great customer service here.

Pr
Review №14

I was helped in a timely manner and the older guy was very polite

Ha
Review №15

Kathleen helped me over the phone with figuring out a part needed for my car she helped me realize that I was looking at the wrong column on the website I was looking at the warehouse option instead of “neighboring stores”. she gave me the number to the correct store location and I was able to contact them. She was extremely friendly and helpful employees like her are hard to come by!

Mi
Review №16

Vrry respectful and helpful 💕💕

Me
Review №17

Very good parts

Ka
Review №18

Address is correct but Google maps gives the wrong location. Advance is located across from Bojangles on hwy 278 next to Burger King.

St
Review №19

Best parts place in the area. Cant beat Greg in the commercial department.

cr
Review №20

They were nice and had the parts I needed

Jo
Review №21

Great!

Ti
Review №22

Usually have most parts in stock

Te
Review №23

Always like going here

Te
Review №24

Service was good

Be
Review №25

Great service and fast. Had what I needed

Br
Review №26

The location is very convenient and the customer service is great

of
Review №27

Had the specific antifreeze I was looking for for a new radiator install. Ordered online. Walked in. Walked out. No issues. Also used them for some specific ATF few months back. Not always my first stop but always my 2nd

W
Review №28

Advance Auto uses Bizzrate, or whatever this SCAM companies name is. Do not do this survey. In less then 24 hours I started getting spam in my inbox. The chance to win $25 for wasting your time doing the survey is magazine subscriptions. If you dont know about the magazine scam then bless your heart. What a turn off Advance Auto.

Br
Review №29

They will take time to answer any questions. I feel comfortable in trusting my car with them. They have never tried to sell me something I didnt need.

Ma
Review №30

In this store have a terrible service I stay like 45 minutes wait for the customer service him talking on phone after 45 minutes I get out and going I don’t know the name of the guy but any way is only one man behind the desk

Pa
Review №31

I love going to this Advance Auto. The service and the expertise is extraordinary. The management team here head their stuff together. Thank you for the great customer service.

We
Review №32

Only place that has a 6mm bolt in stock. Thanks

Do
Review №33

They were very helpful

c
Review №34

One of my favorite locations. The staff is very helpful and friendly.

Ge
Review №35

My experience at this store is great never a dull moment. Great staff

To
Review №36

No receipt from the gentleman. Odd and strange words coming from his mouth.

K
Review №37

I get great service there i love Mr.Greg in parts department

Ke
Review №38

Walked in with no wait. Last cane out checked battery and it was dead. Went back in got battery and they came out and installed it. 20 min total time. Not bad at all.

st
Review №39

My favorite auto parts store, good products for fraction of dealer parts cost, and order online and pickup in store is the way to do it!

Mi
Review №40

I akways find reliable help at Advance Auto Part stores. This location seems to up to par as well.

Yo
Review №41

Order parts online and pick them up right away. Quick and easy shopping.

Ta
Review №42

Excellent Customer Service. Wide variety of inventory. Clean and organized.

Tr
Review №43

Helpful with info I gave them & worked with me in returning &/or exchanging parts.

Ha
Review №44

They always help me with every car problem I have

Sa
Review №45

Dont go without ur order number they will not give ur store pick order and never send a email for store pick up to let you know its ready pass on this store find another

Ki
Review №46

Theyll always come look at my car if idk whats goin on!

Su
Review №47

Comparable pricing for auto products. Friendly service.

Vi
Review №48

We were very dissatisfied with our experience at this location. We called the previous day asking for a very specfic part, including giving the associate the part number from your web site. The associate said that none were in stock but the part could be ordered the next day by 10:30am. We arrived at 10:40am and were informed no order had been placed but the part was in stock, purchased the part and upon trying to install the part realized we were sold the wrong one. We attempted to contact the store to find out if the part we actually needed was in stock and the associate put us on hold for 15 minuites and never got back on the line. We hung up and drove back to the store. The associate, Queneshia M., was very attitudinal and not very knowledgeable or helpful. Finally we were able to make the exchange. The new part was also sold without the military discount the original part had. Overall, very dissatisfied and will not be returning.

Jo
Review №49

Tried to sell a new dirty starter.

Ka
Review №50

I love Mr.Greg in there he always listen to me and help me solve my car problem when I needs his help

Th
Review №51

The best service & price

Te
Review №52

Very helpful gentleman

Sh
Review №53

They are nice and answer all your questions.

Ga
Review №54

Easy access and reasonable value

Mr
Review №55

They always have with you need.

St
Review №56

Good service and good help from the staff.

Th
Review №57

Very good staff and are knowledgeable on their catalogs

Al
Review №58

They ALWAYS treat me rite 😁

Br
Review №59

Had what I needed and they were helpful

Ar
Review №60

You dont have to know anything about cars to work here. Very friendly though

Je
Review №61

Dont attempt to call 10 mins before they close, they will let the phone ring about 12 times, pick up and hang up on you. Rude as hell.. will nolonger buy anything from them.

Je
Review №62

Ask for Kevin he is knowledgeable.

Ma
Review №63

Always great services and good people

To
Review №64

Didnt have what I needed, but a good store

Al
Review №65

Great part store

Da
Review №66

No one offered assistance had to ask

Tr
Review №67

Terrible customer service when concerning phone etiquette.

Gr
Review №68

Great customer service

Cr
Review №69

They had what I needed and thats ADVANCE AUTO

Mi
Review №70

Had all the parts I needed. Friendly employees.

St
Review №71

Purchased parts for sons truck.

Ke
Review №72

Stuff is ok

Fi
Review №73

Always fantastic service

sp
Review №74

Its a clean parts store

De
Review №75

Good experience!

Ro
Review №76

Very helpful

Di
Review №77

Good service

Ca
Review №78

Very helpful

Jo
Review №79

Had what I needed

Ry
Review №80

Workers are mean.

Je
Review №81

Awesome

Te
Review №82

Love it

Bo
Review №83

Helpful

if
Review №84

The viewer from the parking lot

Pj
Review №85

Oh really?

Information
11 Photos
85 Comments
4.1 Rating
  • Address:5145 Hwy 278 NE NW, Covington, GA 30014, United States
  • Site:https://stores.advanceautoparts.com/ga/covington/5145-hwy-278-nw?utm_medium=local&utm_source=yext-gmb&utm_content=gmb-2016-12-29&utm_campaign=aap
  • Phone:+1 770-385-1384
Categories
  • Auto parts store
Working hours
  • Monday:8:30AM–8:30PM
  • Tuesday:7:30AM–9PM
  • Wednesday:7:30AM–9PM
  • Thursday:7:30AM–9PM
  • Friday:7:30AM–9PM
  • Saturday:7:30AM–9PM
  • Sunday:7:30AM–9PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
Similar organizations