They have good quality furniture and appliances. I only go there for any thing I need for furniture. Just alil frustrated that the down payment percentage went up..

When myself and my husband walked in the doors wearing our mask which was indicated on the door mandatory in Guilford County and not 1 employees was wearing their mask, I asked why they were not wearing theirs and she replied behind the counter they were not in front of guest. We then stated we were looking for a mattress and the manager pointed in the direction to where to go. Let me mention their were no other guests in the store. So with my husband being in a wheelchair and I disabled as well we had no clue about the different types of beds. Finally after 20 minutes the manager came back and asked if we needed any help. We decided on what mattress we wanted and headed back up front to go over prices. It was very difficult to any hear anything because of 5 or 6 of the staff were all sitting on the sofa and standing around right in front of us talking so loud. Not very professional as a business. We didnt even get a complete print out of what we were paying for and she was insist on adding some kind of insurance if we list our job. I felt that we were pushed Into things we didnt want and this is probably why we never got a complete list of what we were paying for. I feel their customer service is horrible and definitely could use some caring people.

I was able to walk around and take my time to choose the bedroom set and the chairs inside benches and nightstands my assistant was very helpful and discussing different things about my interest

Customer Service it was not helpful at all. Went to the store at 7:52. The lady got close to me to let me know that they close at 8 & it was 7:57. What it was 7:54. I’m looking for two bedroom set. I got close to her customer front desk to ask how long it take to get any bedroom set her response was everything is in back order, then I told her is that mean maybe 8 to 12 weeks?. Completely understand that it was time to close bc saw sign at the front door. Went to the store to look for furniture no to ask what time it was!!!

Outstanding service, and delivery was on time. Delivery guys were greatand very professional.

I didnt have to wait for a month or longer, my sales- person made it possible to take my purchased item home the very same day. This the good public sales are done.😃😃

Love the variety of items.

My local furniture place! I’ve been a customer for a while and I have to say their quality items are great, never have had a problem and the service always on point!

I love love going to the Badcock store in Greebsboro!! I’m treated with the utmost personal respect..I never have to wait Ling to be serve. Jamal always goes beyond to make sure I get what I want and need ! He’s a great Asset to your company!

I had a great experience....Found exactly what I wanted and what I was looking to purchase. Marty was very knowledgeable and helpful....I was very pleased with my purchaseAnd Marty..Thank you

Prices are high and customers are not treated as priority. Trying to pickup items and having to wait 30 minutes while employees refuse to assist. Unacceptable customer service. Not recommend.

Nobody in the store would speak they we went past them and still didn’t get a response the store smells horrible

Awesome customer service

They was awesome we love our new stuff

I have purchased furniture and electronics from Badcock since the early 2000s...all of which has been durable and elegant. I recommend purchases from Badcock because of the brands they sell.

We was able to fine the sofa that match our Recliner so we are very pleased

I purchased a bedroom set and during the delivery my dresser was damaged and the mirror can not be put up because I have no hardware and the wrong part to hold mirror. Delivery guys said they left screws but they didn’t and now I have to find parts for my mirror myself.. this is what $2200 get you. Back in the day I never had any issues but something about this place now that makes me uneasy. Make sure you monitoring the delivery guys when they install merchandise!

I had a bad experience with a Sofa. I just bought couple of months ago. Sofa is not as cushy as the ones in the display. When I brought this up with customer service they were saying it is out return period, we cant do anything. Complete waste of purchasing warranty and expensive sofa from this place. Better to buy from a place with better customer service.

Jamal and Charlie did a great job assisting me find the best furniture. I took my time and came in few times before I made the decision. They also helped me make changes to the furniture before it was delivered. I spent over 5k for furniture and I thank Jamal and Charlie for making it happen. They are friendly and helpful! Will definitely return to make more purchases.

Jamal was very friendly and understand our needs. Thank you

The staff was very helpful. My furniture arrived promptly and setup went smoothly. I am very happy with my new bedroom suite.

Jamal was excellent! He was very helpful and I really appreciate his assistance. I would highly recommend the store. Thanks.

Great place to show. Salesperson was very helpful and kind

I have an account not all the associates are as knowledgeable as Jamal hes the best

Love this place. Always great customer service.

My daughter and myself both have accounts at the Charlotte, NC store, and were very happy . Because of OUR store, I recommended they go to Badcock in Greensboro. Unfortunately their experience at the Greensboro store really embarrassed me.Their account is under Angela Burns. There were mistakes made when the order was written up. Now NOTHING is being delivered tomorrow as promised to their new house. The furnitue they wanted is not here, and the wrong furniture isnt even ready for delivery. This store has let me down as recommending this store, IM NOT. The sofa and love seat ARE in the store on display, but now the store wants more money. THEIR GOOF - can they be offered the display?Charlotte store, 5 stars.Greensboro store, 0Lorraine

Was just making a payment on my childrens beds!Its always a quiet and calm atmosphere and I love their furniture!Prices just arent as I would like but the payments are acceptable.

I work for a similar company. The process was extremely simple. I felt like my sales associate heard what I wanted and delivered on that.

My spring still was wonderful they were helpful to help me to get what I needed the people working there was nice and courtesy to me I will be going back in the future for my furniture they have good quality Furniture there

Avoid this place! Dont take my word for, read the reviews of so many dissatisfied customers.The lies are in the quality of furniture, and the extended warranty.

Marcus is the man....no pressure, but knowledgeable...VERY patient...if hes not there, I only look...thanks again!

Excellent customer service! KUDOS to the entire team!👍

Valued customer for 7 years and they take your credit anyway and make it look like you over drafted your account. We will not spend another dime there.

I think that the staff and service is great. If they make any mistakes they fix them to the best of their ability and work with you through many issues.

If I could give them zero stars I would. Please do not go to badcock if you have a fraud alert on your account! They will not know how to handle it and then waste your time for a hour after giving them numerous IDs. Jamal and his manager are both clueless. I waited for a hour just for him to say he needed more forms of ID!! This is ridiculous!! If you work in the financing business you should know all about fraud alerts and how to handle them. All the while the other representatives just stare at you like youre going to steal something!! Its a furniture store, do you think im going to put the sectional in my purse?! Please dont waste your time, this group of professionals dont have a clue.

Good place to find whatever you need for your home such as furniture

Always a great experience at Badcock.

Stay away from this store i got better deal at furniture world

I purchased 3,000.00 worth of furniture 2 years ago, and the sofa and recliner have tore up already. the recliner tore up with a few months, and they replaced it, and less than a year I did the same thing, obviously it was a defect, but i called left several messages for the manager, but never received a call, when I did finally get one, it was not the same manager that helped me when his employee was there when I picked out my furniture, my warranty was up, I had dates and times that i called but it didnt matter, I asked for the home office nad I was told that they could not give out that information, but they would have someone to call but never did. The qaulity is hoffible, the customer service is bad, and the employess dont know anything about the furniture, as to what comes in the set, bad attitudes, including the floor manager i spoke with. my sofa is sunk in, when uou sit down, you can fill the springs, and the arm broke on the recliner. I suggest you buy your furniture someone else

My house burnt down in 2014, and i ordered furniture from babcock. I told them on many occasions deliver the furniture wrapped to a specific storage unit. Gave the manager the address and 2 other workers just to make sure they do not bring it to my new house that was not even half way done being built. Was supposed to get a call at 8am and 30 mins before they were to deliver the furniture. Never recieved a call and a truck shows up in my driveway with everything prepped to be put in a HOUSE, my 1200 dollar couch was missing pieces and torn, my coffee table fell apart when the DELIVERY MAN ran into it. The plaque on the chairs were chipping and they told us there was nothing they can do. Worst experience ever. Spoke to the district manager as well, no one knows what they are doing at any babcock location.

Love them.Great staff!!

Great shopping the staff is very knowledgeable but not pushy

The best customer service and very family oriented

This store is funny. Myself and my wife have waiting 2 weeks for our furniture, all the while we have paid for our down payment. This is totally unacceptable. Wow. I will never shop at Babcock furniture again.

#1 customer service and Brandon is a great manager.

Poor Management Skills By Brandon Very Disrespectful When Inquired Why IWas Notified Of Incomplete Order When Furniture Was Delivered To My Home

The staff gives you time to think about your options...no rushing

They are good friendly and helpful

Delivery men were just awesome!

Great prices and staff

Easy to get what I need.

Great prices . Excellent services

Great people clean and friendly

Good experience regarding their warranty

Great furniture store

Not impressed with this furniture store.

They are great, and very helpful.

Friendly staff and they let you be until you need their help.

Nice stuff there

Awesome store

Love the store!!

The late fee is too high

I love this store

Nice but expensive