This Edible Arrangements location had some of the best customer service Ive ever had. The people are so accommodating and generous.
I typically order from E.A. several times a year usually via delivery service. Today, I placed an online order for same day pickup. Website states store hours open until 3pm. Order asked for pickup time and I selected 3pm. Received phone call at 2:10 pm informing me that I needed to be there by 2:45 pm. I was unable to commit to the earlier time and therefore had to cancel my order, disappointing my 82 year old mother for whom the arrangement was for. If a company wants you to pickup an order 15 minutes before they close, then they shouldn’t allow you to place an order for a later time. Needless to say I will no longer be patronizing this business in the future!
We ordered the Slice Of Sweet Fruit Platter and it was so delicious!!! We sat around after dinner and ate the whole thing!!! Thank you edible arrangements!!!
My family paid over $100 for my birthday arrangement. The balloon was not fully inflated, barely floating at approximately 50% and by the next morning was on the floor. The strawberries were bruised and the chocolate covered ones were already draining. But what is more disappointing was that I notified the website and was supposed to hear back from the store within 24 hours. Two weeks later and nothing. Guess once the payment is received, the customer is not a priority. If you order, dont use this location.UPDATE: NOTHING CAME OF THIS. Emailed again and nothing. Store claimed they left a voicemail which was a lie.
I placed a last minute order for a delivery for my grandmothers birthday, as I am outside of U.S i was petrified of the process but decided to go ahead anyway in good faith. After checking around I decided on this particular store and contacted them. I spoke with Sanjay (not sure of the spelling) who took my order, listened to my dilemma and without hestitation reassured me that they would make very effort to deliver and help me make her day special. And so he and his team did, gift was delivered and well received. Thank you Sanjay for being customer friendly, polite and even more so going above and beyond.Greatful Canadian
Fruit was delicious and fresh. Presentation was excellent. The delivery came nice and early even though it was valentines day. A bit pricey but totally worth it.
Amazing store. Fresh fruits, very beautifully made all their edibles, wonderful costumer service... we feel like home. I highly recommend this store.
One word: EXCELLENT. I have been plenty of times before over the years and was never disappointed. The owners have a very friendly staff, knowledgeable and provide a professional service. I like the variety of arrangements to choose from and awesome savings during the holiday season.Clean store and overall a great customer experience. Thanks again!
I have used many Edible stores but this experience was amazing. Went to the store to order an arrangement for my mother’s birthday. The young man behind the counter named Anish not only recommended a great arrangement but also called me after the delivery to make sure she was happy with the arrangement. I was there and I gotta tell you the driver wishes my mom, set the arrangement where she wanted and wished her again on his way out. If you ever need an arrangement use the Cranford store... professional, personable, and down right amazing.
I dont usually write reviews but this Experience definitely made me want to write one! This was my first time ever going to an Edible Arrangements. I have 2 of them same distance from my home and i decided to go to this one due to Good reviews and Let me tell you these people provided the Best customer service I’ve ever experienced. Anish was Extremely helpful in trying to help me find what i was looking for. I had such a pleasant and smooth experience here. I recommend everyone to come here for their Edibles!P.S: During my wait for my Edibles Samir offered me complementary coffee or smoothie! How awesome is that? I love this place already and will definitely always come here whenever i need anything. Thank you guys so much for your wonderful services I definitely left that place with a smile on my face!
Super fast & professional! Highly recommended!We placed a last minute order on the night before Thanksgiving and they had it ready for pickup the next morning as soon as they opened. They saved us and we couldnt be happier!Located right in the heart of Cranford, a stones throw from the train station. Parking right out front might dicey depending what time of day you come, but youll always find something within walking distance.
I ordered an arrangement long distance for my mother who is turning 95. I was so satisfied and reassured that my order arrived on time. My family and my mom, including the little ones, were delighted!
Quick and simple. Sanjay Patel is very professional and polite.
Very friendly, courteous and helpful staff. The owner and son were very helpful. Very clean store.
You guys ROCK !!!!!!!!! AS LONG AS I LIVE IN THIS AREA I WILL ALWAYS USE THE CRANFORD NJ LOCATION AND I RECOMMEND THIS STORE ONLY. THANK YOU GUYS FOR BEING SO PROFESSIONAL ❤
The quality of fruit here is very fresh and the staff is kind hearted and welcoming. I plan on going here again for upcoming holidays.
The item arrived on time & the recipient was thrilled.
The staff here is amazing!
Nice job!
A gift that is always appreciated!
Very expensive. But great
Very fresh fruit. Nice, clean store. Helpful staff
Michelle in the front was amazing, made a great smoothie and awesome strawberry chocolates
Fruit was not sweet.
Healthy and best smoothie in town
The arrangements are delicious.
Friendly, prompt delivery, excellent customer service
Good service, central location