Already referred two family members here! So clean, friendly, helpful, modern equipment, and they have an INCREDIBLE selection of glasses to choose from. Dr. Hanson took the time to listen to me. Heather was so great helping me choose my frames and walking me through the process. I highly recommend!!! :)
Dr. Stephanie Hanson is very knowledgeable and personable. Appointments are taken on time and the staff is very friendly and warm. The selection of frames is fantastic no matter what your price range allows. I highly recommend checking Bling out!
Bling has one of the best doctors Ive ever worked with. Bling has the exclusive and unique frame stock you want in a shop. Bling has the staff that knows the aesthetics of frame selection to guide you through the selection process. I was in the Optical business for years at a very exclusive boutique organization elsewhere; this site is the closest Ive seen to that in RI. Make an appointment; theyre worth the wait.
Got a contact eye exam. Picked up trials which didn’t work for me. Called to make an appointment so I can receive the correct contact prescription but was told I’d need to pay again for a contact eye exam.
Juanita was awesome, enjoyed shopping with her. I might have tried on 15 frames and never felt rushed, it was like shopping with a friend .
Small selection, rude manager. Shopped 4 optical stores that day, they were by far the worst we visited. Do not recommend. Never will we go back.
Very service oriented group. The eye doctor is profession and caring. The techs that help select eye wear are friendly and knowledgeable. Highly recommend!
Bling is fine until you want to use your warranty. Nicole expressed zero interest in helping to get the manufacture replace my frames (break in the hinge hardware) 7 months after the purchase. My husband’s glasses fell in a fire pit and LensCrafters replaced them with no issue.
Great selection of Eyewear, great Dr, and great staff. All around I found them to be very courteous and patient when picking out frames.
LOVE Bling Eyewear! I wont purchase my frames and lens anywhere else. Their selection of designer glasses is great. The customer service is very personable. They take their time ensuring that all of your questions and eye wear needs are being met.
The doctor was very personable suggested new products to me that she thought would work better for me. All the staff is so friendly also!
Very professional as well as friendly service! Very helpful in assisting me to choose my frames. Highly recommend them!
I am sitting inside Bling as I am writing this. There is a worker by the name of Juanita sitting at the desk next to me. She is not with a client. Another woman by the name of Kristen is assisting me. She is very pleasant, professional and accommodating. She is adjusting my glasses and they now fit me. I can finally use theme The entire process took no more than 7 minutes.I arrived at the store at approximately 2:30 PM. Hot beautiful day. As I approached the door and peered in side, I noticed the store was empty, except for the staff who were sitting at their stations. There weren’t any customers inside. Another staff member, I did not see the name on her uniform, approached the door. As she was opening it, I was reading the signs posted on the doors. The signs stated that: the doors were locked to customers, you needed an appointment to be seen and it was required for everyone to wear a mask. I described the simple adjustment my glasses needed but she insisted I needed to call for an appointment and restated their policy regarding masks. I did comment on needing an appointment for such a small task but she insisted it was their rule and I had to abide by it. She then locked the door.There are ways to say things to people but unfortunately her attitude came across as very dismissive and uncaring. I immediately went to my car and called BLING for an appointment. Kristen answered and stated I could be seen today! I asked if I could be seen immediately as I was sitting in front of their store in my car. She said certainly. She met me at the door and unlocked it. I donned my mask and my glasses were fixed.The short time I was sitting waiting for my glasses, I could hear employees in a back room laughing and giggling. Juanita was siting next to me at her station. I mentioned to her what had just occurred and that it made absolutely no sense. I stated I could see if they were busy and no one was available to take care of me but everyone was sitting doing nothing! She said their system was down. She then for whatever reason started lecturing me on how everyone was required to wear masks and they had rules. I responded, I respect and abide by the rules of any facility, especially regarding masks. As I was sitting there, with my mask on, I told her I did not have any concerns regarding masks, it was about the entire incident that had just occurred which made absolutely no sense. She kept talking above me and would not stop to listen to me!! I could not believe her behavior towards a customer!!I found her behavior to be extremely unprofessional, disrespectful and rude. Her passive aggressive manner did not speak well of her, as a representative of this company, or of BLING!! According to her demeanor, she seemed to find the whole incident rather amusing.As I was leaving, I did tell her she needed to be more respectful to customers. She did not seemto care what I thought.I am a senior citizen and a customer and expect to be treated with dignity and respect, when in any place of business.Kristen was wonderful! I had to mention that!JUANITA showed a total lack of regard for me as a customer and an individual.After this experience, I will be spending my thousands of dollars on glasses elsewhere!!’
Excellent selection of glasses in store. Very friendly knowledgeable and helpful. Really took the time and listened to my preferences to help me find something just right. The store was exceptionally clean and great care was taken to follow strict Covid protocols. My experience was excellent.Ive been there a number of times since my first visit. They are always extremely helpful.
Im just going to say that in terms of sales and service on eyewear, BUYER BEWARE. I have never worked with an optical place that is this expensive (and I lived in NYC for 13 years). Yet, the customer service is not great, and the store offered no discounts, refunds, or other compensation when my glasses were not made right the first time. When I told them the lenses were still not performing as well as the last similar lenses I had made elsewhere, I was basically out of luck. I filled out a customer survey that they sent me in a detailed way, provided my info to be contacted, and no one contacted me. And oh, the whole reason I went there was to shop specifically for Sihouettes frames, which they knew in advance. When I got there, after a 45-minute drive, there were just a few silhouettes frames, and not the right type. It felt like a bait and switch. Back to the optical department at my eye doctor—that doesnt even take my insurance—so that I have a well remake your glasses until youre satisfied guarantee.
Very good experience, staff is very friendly, and they pay special attention to your eye needs to make sure you are satisfied.
Dr. Hanson is extremely professional. She is knowledgeable and does a really great job at communicating current issues and future needs for my eye-care. The staff adheres to a high expectation of COVID related procedures and works around your needs. There is a large selection of frames to choose from. A++
I had a good visit at Bling eyewear, everyone was polite as well as helpful and Nicole the person who helped us was excellent and professional. The eye doc - Dr. Hanson is also a professional and thorough as she is informative about everything during the exam. I got my last pair of glasses here and will be back the next time I need a new pair.
Stephanie is by far my favorite doctor ever. Shes an amazing eye doctor, extremely knowledgeable, very friendly and always explains everything to me in ways I can understand. Bling also has hands down the BEST selection of glasses, I never leave there with something boring and all year people ask me where I got my glasses.
I stepped on my glasses and I heard a noise. One lens popped out of my half rim glasses. I tried to insert the lens back with no results. I called Bling Eyewear and got an appointment . I was thinking the worst, that they were beyond fixing and I would probably need to get a new pair of glasses. I met an employee at the door. I told her what I did. She took the glasses and told me to wait in my vehicle. Five minutes later she came to my truck with my glasses that were repaired and looked perfectly. That made my day. That is a GREAT PLACE WITH GREAT PEOPLE !!!!!
Love Bling & Dr. Hanson! Heathers the best when it comes to helping with all the details. Shes professional, not pushy, friendly & honest. Love the COVID protocol and extra effort the team makes to keep you safe.
A wonderful team to assist their clients - and unique frames are also available.
Very cordial and helpful staff. Spent a long time with me in choosing a frame to be sure I was satisfied and happy with my choice.
Wonderful! Everyone was kind knowledgeable and helpful. Appointment was kept right on time. No waiting. Just picked up new glasses. They are the absolute best eyewear purchase Ive EVER made. The fit style and corrective lens are perfect. They look great abd I love them
We have been clients of Bling for several years now and highly recommended them. We’re now also patients of Dr. Hanson as well. The people that work there, the selection of frames and lenses, and technology there is second to none. The best I have ever experienced in my 35 years of wearing glasses. We drive 30 miles each way to go to Bling- that is a statement in itself.
From the doctor to the staff it is a clean, friendly, professional, updated office! Dr Hanson is very easy to discuss your vision health. I’ve already recommended to several others. My only request is Bling should carry more bling in their eye wear in the women’s line. Not one pair up to my $200.00 range. But I still found fashionable and comfortable Versace frames.
Great customer service! Great eyewear selection.
I can’t say enough good things about my experience at Bling. Dr Stephanie Hanson is terrific and I highly recommend her. The entire Bling staff is doing an outstanding job during the pandemic. It can’t be easy, and yet, they have made the best of it.
I love bling and their entire selection. Dr. Hanson is the best 😍.
I’ve been a patient at Bling Eyewear for many years, and I’m very happy with the service that is always provided. Dr Stephanie Hanson is very thorough with her examinations with me. She makes sure she finds the best match for me with my contact lenses to insure my comfort due to dry eyes.Upon entering, I’m greeted with friendly faces. I was very comfortable with the Covid procedures upon entering and felt incredibly safe while there. I did not purchase eye glasses this visit, but did last exam. Both RaeAnn and Alexandra were a tremendous help in assisting me with my choice in glasses. I usually buy glasses to wear around the house at the end of the day, but they helped me find a pair that I love and wear more often. Would I recommend Bling Eyewear to family and friends? Absolutely, I always recommend Bling Eyewear when someone mentions glasses in my presence! Keep up the great work!!!
Juanita was great! Very helpful and knowledgeable.
Made an appointment to be fitted for contact lenses I have never worn contact lenses and due to being a nurse and having to wear a mask at work wearing glasses wasn’t working anymore. I communicated electronically several times with the office about my needs. I took a day out of work as they have no convenient appointment times. I arrived to be told that I could not be fitted for contacts due to the size of the office and COVID. I completed several packets of paperwork electronically that clearly stated what I was looking for and although I understand Covid can be challenging I feel the practice could’ve let me know that they were not going to be able to meet my needs. I wasted a whole day going there for nothing obviously won’t be back.
Great service and adherence to COVID protocols. It’s nice to have a new look during these times, when it seems like so little new is part of ones daily life. Thanks for all the help.
Knowledgeable and friendly staff!
Dr. Hanson and her group are so easy to work with, as they take the time to find what youre looking for when it comes to eyeglasses or contact lenses. I was impressed as a first time customer. While purchasing eyeglasses these days can be frustrating and expensive, its at least pleasant to be treated so kindly and not feel rushed.
Great choice of frames. The staff are knowledgeable and couldnt be nicer!
Beautiful selection of eyewear! Amazing customer service and so helpful!Heather was my consultant and she took her time with me to pick out my frames! I went with her recommendations and love my new frames!
Bling Eyewear was very conscience of covid protocol.From the locked door to hand sanitizing upon entering.Every person I encountered wore a mask including young patients.The staff was courteous and efficient.Dr Hanson was professionaland respectful of my time.The girls in the eye glass area were wonderful.She was patient and showed me a large selection of glasses in my price range.Would highly recommend.
The eye doctor was 5 stars. When I went to pick out my glass the lady helping was awful she was more concerned about a phone call she had received. She left me sitting at the table for 10 minutes. Then when she returned she was in a rush. I cant walk around to look at the glasses,(due to covid) she didnt offer to get the other glasses across the room only the ones in front of me. It was horrible service. I went in there looking to purchase 2 glasses, I ended up with a pair I didnt care for. Because I was only shown 3 pairs of glasses.. Very dissapointed in the quality of service when picking out my glasses.
Professional, knowledgeable and friendly staff! My second time coming to Bling, and it was as wonderful as the first. Very pleased with the service and atmosphere at the store—which included my examination by Dr. Hanson and eyewear selection/fitting by Kristen. A special shout-out to Rayanne who assisted with my visit last year 😊
Great COVID precautions. I felt very safe. The doctor was on time and very thorough, she answered all my questions. The person who helped me select glasses was very helpful. Took her time explaining the process and helped me select the perfect pair of glasses. I am very satisfied, highly recommend.
I have been going to Bling since they opened in Chapel View, The were literally unpacking. I have always received excellent service and they don’t hesitate to tell you which frames are good for you and which are not. Be able to have my eyes examined on site is a big plus!
Always a pleasure working with them. A little wonky during COVID but if you know what you want in terms of glasses, they are a great group of people to work with.
The staff at Bling is exceptional! Dr. Hanson is very thorough and makes you feel right at home. Her kindness and patience are tantamount. The receptionist is very friendly and efficient, particularly at this time of the pandemic. Kristen, the technician ordered my new lenses and tightened up all of my glasses just perfectly. She took her time and answered all of my questions. Bling is the premiere place for exams and eye wear!
Im grateful for the up-to-date technology, clear communication of the doctor and staff and thorough support during a challenging time with the pandemic.
Doctor Hanson is simply the best!
I’m so glad I established a yearly exam at Bling Eyewear! Dr Stephanie is thorough, honest and awesome to deal with! The staff is very friendly and they are following all safety protocols during Covid-19. I highly recommend their services! Thank you!
Always a great experience. I have been buying frames here for years, and just started visiting the optometrist. She was wonderful and efficient. Highly recommended!
Good Service by great staff!
Bling eyewear is fantastic! I’ve been seeing Dr Hanson for a few years now and recently just had to get my toddler into glasses. Even with Covid, the customer service is top notch. The place is beautiful, clean and everyone is so friendly! And of course, beautiful frames!
I would highly recommend to all! Informative, professional and rather than a mild prescription I left with the advice of doing specific eye exercises to give my eyes a needed break. Thanks!
Awesome professional doctor. Helpful, friendly staff.
Ive been going to Bling for a long time and Ive never been disappointed.
Very professional staff. With all the covid restrictions they still try to make it a confortable experience. They make you feel safe by all the safety protocols they have in place. Everything gets wiped down all staff wears masks and you most have an appointment to be seen. Doctor Hanson was professional and very nice. If you need an eye exam or just need new frames they are the place to go.
Excellent on-on-one with the doctor. Personal service.
Love doctor Hansen, the team is great - professional, friendly, making every possible accommodations to my wheelchair-bound son, who loves chatting with technicians about movies, and as far as I was able to observe - great with children!
They alway accommodate me even when I show up early as I tend to always do.
My kids and I love it here🥰 staff is wonderful! Love how the Dr explained everything she made sure my son knew how important it was to wear his glasses🤓thank you!
Raenne was FANTASTIC!!!! She was so friendly, engaging and professional! She took her time and made sure I left with a great pair of glasses! So many styles to choose from too, Bling Eyewear is 5 star service all around!
Amazing staff, great care just wonderfulFabulous selection of eyewearCan not say enough great things about them
Second time there to buy glasses yesterday and it was a great experience. I looked so many places for petite glasses and this place has exactly what I was looking for both times! Jim who i understand is the owner helped me out as well as some of the other staff. They didnt rush me through the process. The place is bright, white, and clean. Definitely recommend.
Bought a pair of Oakleys and they special ordered them for me. Came in very fast and the staff who helped me (Kristen) was amazing.
Love Bling!! Dr. Hanson is so kind and made me feel conformable during these times. Her Staff is very friendly. The store offers a great section of product.
Bling Eyewear has GREAT customer service and a large selection of eye wear. Staff is very professional and Dr. Stephanie Hanson is extremely thorough and knowledgeable. I would highly recommend Bling Eyewear.
Wonderful experience! These folks are awesome!
I went from Dr. Tong to Dr. Stephanie and both are amazing! I love the way I get welcomed by their staff. I recommended my dad here and he also loves this place. Thank you ❤️
Dr. Hanson and her staff were wonderful! As soon as you walk into their office you are made to feel welcome and they assist you one on one with finding the right eye wear that is flattering to your face. Dr. Hanson was very professional, friendly and thorough. I cant wait to get my new glasses!
I found my personal experience dealing with Bling Eyewear, specifically Kristen Furtado, to be very pleasant, accommodating, and professional. While I was initially disappointed that my request for specially designed prescription eye glasses could not be done, I was very impressed that Kristen tried patiently to accommodate me. In fact, I did purchase a pair of prescription eyeglasses and Im pleased with the way look, having received them through curbside service.
I had my eyes examined at Bling by Dr Hanson. She was patient and thorough. Ive been wearing glasses for almost 50 years, she is a star.I then stepped into the showroom to order new glasses. Great service, great selection. Staff is exceptionally knowledgeable and helpful. I wouldnt go anywhere else!I am lucky enough to have people randomly comment on my glasses and ask where I bought them. I am happy to recommend that they check out Bling!!
I have been going to Bling Eyewear for 10+ years and would not go anywhere else. Love the selection of frames and the service has always been exceptional. If you want a unique frame this is the place to go!
Quick,clean and easy. However, They do not have it posted on their door that they are not open on Mondays and it was dirt of inconvenient for me. I waited in my car for a half hour before I assumed it.
Very professional staff, the doctor was very nice. Kristen went above and beyond to expedite the process of delivery of my glasses.
Very professional and courteous. Sincere and appreciative. Definietly would recommend!
Very professional and knowledgeable.
Clearly able to provide their customers with a friendly and focused experience. Staff and Providers are personable and knowledgeable and the store offers a great selection of product.
My family has been with Bling eyewear since they first opened. Dr. Hanson is amazing and has the absolute best personality we just adore her and everyone that works there.
Everyone in there is cool, it’s a clean friendly environment and I highly recommend it
The Doc is excellent and the staff is amazing!!! I have never been to a place like Bling!!! Thank you so much for taking care of my eyes 👀 ❤ !!!! Definitely recommended!!!
I felt the environment was very welcoming. Dr. Stephanie was gentle and informative. She explained everything to me in a clear way and made sure all my concerns were addressed. The staff is extremely helpful and patient. They took their time to make sure I had the right pair of glasses.
Bling is doing everything to make you feel safe and comfortable. Staff is friendly and knowledgeable and they have fabulous glasses!
Comprehensive, attentive, courteous, safe, --- overall wonderful professional staff.
The owner is brilliant and her daughter is equally as wonderful. They will always have my business. By far my favorite place to shop.
Dr Hanson is kind and makes you feel like family.Kristen and the entire staff helped me pick the cutest frames.I will absolutely continue to recommend Bling!
I went to Bling after not being there for several years . It was a pleasant experience between the doctor & staff during the Covid 19 virus, everyone was helpful & kind
Today I want to talk about customer service in bling eye wear, it is terrible because on August 20 I had an appointment with my son and my wife since the three of us acquired glasses from this site but today one of the workers was He approached me and told me to go wait for the car with my son for the sole fact that I was looking at some glasses that I was interested in buying I recommend that you do not go to this site since the attention is terrible and they make you feel like a person not desired by the way what I say is totally true my name is Juan and my email is [email protected] in case you doubt the seriousness of my comment please find a store where you feel the preference to the customer thanks
Heather and the Bling team are awesome. Super helpful and accommodating! They really go above and beyond. I’m thankful for all of their help since my toddler is constantly breaking her glasses :-)
GO HERE! They are so helpful! They really take care of their clients and ensure they are genuinely happy with their glasses. They go above and beyond. I don’t remember the name of the girl I worked with but she was amazing! I’ll definitely be going back for all of my glasses!
Even with the new policies the service was quick and easy! Always pleasant and informative- I appreciate it.
LOVE Dr. Hanson! She is so kind and THOROUGH!
Very unhappy with the lack of service i received. My glasses keep falling off my face and i called to see if they could be adjusted. I understand we are in challenging times with this virus, however i feel that when i called i should have been told i was not to get out of my car. The girl who attempted to assist me was so rude! Needless to say my glasses are still falling off my face. I did not expect to be treated so poorly.
I called with a eye issue in the middle of a pandemic. The doctor was able to do a televisit. The doctor knew right away what the injury was and took care of me. A million thanks is not enough! Im already on the road to recovery 😊
Dr. Hanson was wonderful and made you feel relaxed, the whole staff is great. From the time you arrive to the time you leave it’s a pleasant atmosphere, your greeted by Heather who has been there awhile, the technician I had explained everything and I ended my appointment with Raeanne Lopes my optician. Raeanne picked out frames for me to try, we got it down to 3 and the rest of the ladies helped us to decided.You can tell Bling worked hard to setup the optical department so it is safe for the customer and their employees, I was amazed at the updated eye examining equipment since I had last been there, I have been a customer of Blings for a few years and this is why I go back!!!Thank you,Carol Hall
Very impressed by COVID precautions and great service. Only place I would go for glasses.
Love the selection and the service is exemplary! Love my new glasses
I worked with Nicole this weekend and she was fantastic. She was able to explain my insurance coverage and helped me pick out some great new glasses. Cant wait till they come in!
Update: Their new doctor is just as amazing, if not more so.Ive been coming here for a couple years. This place is amazing. Dr. Tong is very patient and listens to all my concerns when fitting me for new contacts. He even had me come back two times to really tweak the lenses to make sure they were perfect for me. I was not charged for these subsequent visits. He truly goes the extra mile.On the store side Bling is beautiful and tasteful. The employees are courteous, helpful, and not aggressive.Definitely recommend this place. The location is convenient too.
I have been going to Going for a few years now and I Love the people that work there excellent Eye Doctor and the owners are AWESOME.they all help you from the time you walk in to the day you get your glasses.And if you have any problems they take care of it!I will not go anywhere else .They have Beautiful frames also!!! Dont waste your time going anywhere else Call for appointment Bling Eyewear in Cranston R.I
Even with this covitt 19 stuff the staff and the Doc was Great.
Bling gave me excellent quality lens. The staff is professional and a joy to work with.
I have been getting eye exams and glasses for about 40 years now, and Bling has provided absolutely the best service, and I think, best quality exam I have ever received. The choice of designer frames exceeded all expectations. I went there originally 2 years ago for a unique pair of eye glasses and have returned again for the same. Dr. Evan Tong was personal, professional and explained everything during the exam about my eye condition. The eye wear staff, including Marlene and the owner, spent over two hours with me patiently helping me pick out the right pair of glasses for my features and style. Yes, many of these frames are high end, but thats what I was looking for. I will absolutely look to them for my contacts, future eye wear purchases and exams.