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Cricket Wireless Authorized Retailer
1701 N Larkin Ave, Crest Hill, IL 60403, United States
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Cricket Wireless Authorized Retailer
Comments
Br
Review №1

If there was a way to refer across the board great, absolutely the best cellular customer service it would be to Danielle at this location

Je
Review №2

Danielle was working with me and I was amazed at the customer service I received. Ive had nothing but a hard time with any cell service and she made me feel comfortable and listened to and I couldnt say anything but positive comments about the experience! Thank you for making this an easy and hassle free experience!

Re
Review №3

Awesome store!! Danielle literally went to another store just to get me my IPhone 8!!!! She is an amazing manager at cricket. She helped me set it up and gave me tips on how to use it I love my phone. I can’t thank her enough!

Mi
Review №4

Been a cricket customer for yrs and got the best services and best plan that fits mh fsmily.just wanna thank employee danielle for her time and patience

De
Review №5

Love....Danielle-mgr & Trevon CRICKET on Larkin (next to Ultra Foods) will get you satisfied with the right port in phone-Stylo-6 & accessories. Let them know price willing to spend-got it point on. Plus-great convo while there! Recommend!!!

co
Review №6

Awesome team. Danielle is great she gave me the best customer service. She taught me everything I needed to know about my phone. Great store!!

mo
Review №7

I was having issues with my phone so i stopped in to this location for help. To my surprise i was greeted by Danielle whom i found out was the manager. She was so sweet and patient. She helped me understand my phone and taught me how to fully use my phone . I defentlty recommend this location

Br
Review №8

Danielle was SO HELPFUL!!!! Went to the cricket in shorewood where I was turned away when I DESPERATELY needed help with my phone. I called this location and she was able to help me immediately! Quick service and all!!!

Mr
Review №9

Danielle was awesome . She made switching to cricket from sprint so easy. She was very pleasant and patient. I definitely recommend going in and seeing her

St
Review №10

Fixed my phones color inversion in a second! Thank You!

Ma
Review №11

Great customer service! Im very happy with the network.

As
Review №12

The employees there are very helpful . Love the service will definetly recommend for anyone .

Co
Review №13

Great customer service. Overall great experience

Du
Review №14

I just switched over from sprint to cricket and the manager Danielle helped me understand all the terms and new service and I couldnt be happier .I advise anyone to go visit this location if you feel like switching your service,like i did. .

EL
Review №15

Rosendo was a great help with mr switching over ! Great customer service

Pa
Review №16

I went in to get a new phone for my daughter. Whenever I get a phone, I always buy a case and screen protector. Maria, the store rep was having trouble with a bundle offer in the store where you can get a case and screen protector for $30.00. She had to reach out to a remote manager to get an override. Initially the remote manager would not authorize it but Maria kept reasoning with them to make sure we got the promotion as advertised.I have been with Cricket with a family plan for three years now and we have always had good people helping us in this store location. However, Maria was not only polite and attentive, but she really went the extra step to make sure we were given what was advertised in the store.Thank You!!

Sa
Review №17

OMG!!! Thank you Julian I hope I spell your name right. You did things to help me figure out that was quick and had my phone usable in a few minutes.Youre the best!!!Anyone looking for a Cellphone, see the best Julian!!! He knows how to fix a huge problem fast!!! Thanks again!!!!

Ja
Review №18

Good experience great service and good products

El
Review №19

Went to get a new phone today and Maria was very helpful not only with me but with other customer! Came out of the store very happy thanks to her!

mi
Review №20

Went in to this store to get a case for a phone I bought at another cricket store. The young women told me I needed the case plus a screen protector since the case didnt come with one ..i bought both and went out to my car to put on the case and realized that a screen protector was included in the box with the case..2 minutes later I went back into the store with the receipt to return the $20 screen protector and the woman told me thay dont do returns and there is nothing she can do about it.the staff have no clue on the products Thay sell and have horrible customer service. Ive been a customer with cricket for 8 years and would not be returning to this store or recommend them at all

Ri
Review №21

“I went to this location to purchase a new phone. After I paid for my phone, the person working didn’t know how to transfer my pictures and told me I would have to go to another cricket location to have them do it. Why aren’t all employees trained the same? Shouldn’t all sales associates know how to transfer things from 1 phone to another?”

Th
Review №22

The manager was very proficient with product and phone operations and fixedu problem which afforded me the money for a new case and screen Protector included

da
Review №23

Employees were very helpful

We
Review №24

The staff here is Hard working, smart, and very nice.

Ka
Review №25

I bought my smartphone here and activated my service. The manager did a great job explaining everything to me.

Cy
Review №26

Courteous employee treat me wonderful as usual very happy with Cricket

Ca
Review №27

Good business, friendly service

Ge
Review №28

Extremely rude manager ... The other worker the lady could not exchange my device after 30 mins of the purchase and wanted me to call the phone warranty

Pa
Review №29

Well we have Cricket tried other ones and the signal is very bad the connections came back to Cricket and then tried another one thinking it would be better and it was the same you go camping and no T-Mobile no AT&T works but Cricket does work and its a good deal for phones for $100

An
Review №30

Never have the phone i want in stock. Lame

Ch
Review №31

Piece of advice save yourself the headache and just go somewhere else! These people are very rude and have no idea what their doing! Complete waste of time.

Jo
Review №32

These guys are horrible, first they put my wife on a plan she didnt want, went in this week to find out why. Door was locked and store closed in the middle of the afternoon.

ni
Review №33

Horrible customer service and also unhelpful. Staff cant even put a screen protector on right

Ma
Review №34

This store sucks! The manager is rude and mean. Do not do it!! Run away!!

Gl
Review №35

Staff members are not friendly

jo
Review №36

Bad service

vi
Review №37

Bad service

Information
9 Photos
37 Comments
4 Rating
  • Address:1701 N Larkin Ave, Crest Hill, IL 60403, United States
  • Site:https://cricketwireless.com/stores/ll/US/IL/Crest-Hill/1701-N-Larkin-Ave
  • Phone:+1 815-945-8026
Categories
  • Cell phone store
Working hours
  • Monday:12–6PM
  • Tuesday:10AM–8PM
  • Wednesday:10AM–8PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:9AM–9PM
  • Sunday:10AM–8PM
Service options
  • In-store shopping:Yes
Health & safety
  • Staff wear masks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
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