Really nice people they had exactly what I needed. A simple screw to fasten down my ham radio mount. Then we stayed at the stockade and ate dinner.
This place is a life saver. They have EVERYTHING! I needed a replacement glass chimney for our oil lamp. Someone broke it. They had the exact size and shape we needed. Been going there for 38 years, if I remember correctly.
There is always an employee waiting when you walk in to greet you and help you find what you need.
Nice and helpful staff. Good local hardware store.
Cute little hardware store. Easier to navigate than the one in Rimforest and might have a slightly larger selection. Had to return some items and it was hassle free.Edit: I changed it from 4 to 5 stars because while they cant possibly have the selection of one of the big chain stores like home depot its a nice hardware store to shop in if youre looking to pick up something pretty basic. Very friendly employees.
The best place for supplies on the mountains. Knowledgeable staff to help you find what you need. It is amazing how much stuff you can find there
Young lady who I encountered with questions could not take her eyes off her nail trimming session. Pieces of were flying in the air. She needs to focus on the customer and not her personal grooming.
Everyone is always very helpful and friendly.
These folks were awesome and helpful and had all the little this and thats the tourist needs for camping. Also helpful if they did not carry what you needed in getting you to where you need to go
They had everything I needed it was nice having a person help you around the hardware store finding things that I could not find on my own
They always have what I need. More people working here to help you than a Lowes or Home Depot. Cont find or know just what you need? Just ask and they will guide you. Also you can get your fishing license here
Love it. I shop there nearly every day.
My experience at this location has improved since my first visit. Seems like they read my review because the staff completely changed and showed great customer service. My husband loves to ask a million questions and they answered them with a smile. Thanks Ace for listening and improving to show your the best hardware store on the mountain. Keep up the good work!
These guys have everything. I love the hardware section. If theres a fastener you cant find here,its because it hasnt been made yet.I appreciate the fact theyre trying to keep the radio shack somewhat stocked also. Its a lifesaver.
Got my paint quick always have what I need
My local and go to hardware store! I love this place, staff is freindly, they have just about ANYTHING you might need. Doesnt look that big from the street but its deceptive....the place seems to go on and on with wonder stuff!
Small store, big inventory. The only place in town for most needs around the home. If you dont see it displayed, ask, it is probably in the back room or up stairs.
Very helpful, just like their ads say.
Friendly, helpful staff.
Great selection. Polite customer service.
Its local for me so I like it
One of those everybody knows your name kinda places. The staff is awesome and they do all they can to make it happen! Thanks!
Very friendly Staff and decent stock for a home depot alternative
A little known secrete they carry electronic supplies as well
U can find what u need, staff are friendly and helpful
I needI goIn stockI buy
Ace is a little small but they carry a lot of product. The workers are very nice and knowledgeable which makes up for the lack of space. As a plus they have a garden center across the street.
A great little hardware store that usually has what I need. The strange thing is that it always smells like pot inside the store. Is Cheech and Chong stocking shelves out back?
Ran like a Family Business, friendly employees always ready to help. Large inventory of all things you need too do it.
System down, could not buy what I needed.
Its my go to place for the hardware I need for my workshop projects. I can pop over and find electrical parts, nuts and bolts, and paint to finish up the job. Friendly staff and great hours.
Went early to Ace for a second can of WoodRoyal ultra white tint base to complete my deck trim. A boy named Jared approached me asking if I had found what I needed. I showed him a phone shot of my teal and white can of paint. He proceeded to take a brown can which had no such color detail on the label, add some more white to it and set it to mix. Concerned, I told him that nothing had been added to my base last week. He became very irate and told me that was what was needed, and that he was the paint person for the store and knew what he was doing. I said that, since he was the paint person, he knew that there were many different kinds of white. He emphatically asserted that there was only one kind of white! I said to go ahead and give me the white and that if it did not match I would be back. Jared needs to do a bit of research on the over 490 types of white paint that exist. ...and research customer interaction skills,. Most folks at this store are very pleasant and helpful. One bad apple....
The vibe in this store seems kind of unwelcoming. Staff didnt have a clue what a 9v charger is and made me feel uncomfortable for looking around to find what i came to buy. I wouldnt come back to this location if there was another local option.
Can pretty much find anything you need here but the prices are a little bit more expensive since it is the mountain
I’ve never been here and had a bad experience! The staff is helpful and friendly, the products are good quality and priced fairly and the paint guys, absolutely the best! I have had products recommended that I now use exclusively, I’ve been taught little handy techniques to finish a project, and I’ve been pleasantly surprised with the selection available when I’m looking for things. I genuinely LOVE this store! It’s 100% awesome!
Great place for your project needs. They have almost everything and if they dont have it check the website to ship it to your local store. The staff is also helpfull and friendly.
5 stars for the staff at Ace Hardware! They’re always helpful, friendly and ready to help.
My new favorite small business in my new hometown. Its a first time home buyers paradise 😍🏡 they even have some swell electronics (check out their discounted section) Friendly and helpful staff and employees. Amazing customer service. Small town vibes for a store with so many things available. Have been helped with an array of problems such as new knobs, keys, and showerhead for my new home. Support a small business like this place, you wont regret it!
Always good for last minute stuff
Always excelent
Im a frequent customer here almost everything I need every time I need it Love this place .
Always a great shopping experience the staff is very helpful and polite. I love our mountain people
Advised me on what I needed to hook up my new dryer to the gas line and vent. much appreciated, will return.
The mountains General Store, friendly people and well stocked
My new favorite shop in my new hometown 🥰 First time home buyers paradise. They got it all (even sweet electronics, check out discounted area) A great small town vibe hardware shop with the most amazing employees. Customer service is lovely and employees are so helpful. I purchased showerhead and a few things I needed for my new home with no problems during Covid-19. They deserve your business, support small local business like this one❤️
Its a great place to shop at and the employees are very helpful
Excellent staff! Plenty of helpful information. I needed some washers and a screw for an antique brass bathtub faucet. He spent the time to search for exactly what I needed. He even asked his coworkers for their input.
If you know what your looking for youll do fine here.
Friendly and always willing to help you find exactly what you need
Awesome, VERY helpful people! Great selection!
If you need help finding a product or just need information, there is always someone friendly there to help you right away.
Always a super friendly staff!!
Its a very great store everyone is very knowledgeable and helpful
Everything youd expect from a hometown hardware. They carry a lot that I need living on the mountain that I cant get elsewhere. Its also where i get my fishing license and bait. Really friendly people. Great bolt room.
Very good customer service! The man who helped me understood what I was trying to explain and helped me figure out what I needed.
Im in here on a daily basis since 1980 always have what I need in stock never had a problem or complaint also same owner
Always helpful employees available to point me in the right direction - usually always have what we need - lived up here 10 years and think weve spent $10,000 at Ace 🤪
Was a good experience.
People working there is very friendly the help me find the chains 4 my 🚗
Great customer service!
Always helpful, seems to have as much or more variety of stuff than the big box stores down the hill, I dont know how they cram it all in there.
Always got what I need
Great help. Love the atmosphere
This Ace Hardware location is the best Ive ever been in! I used to love going to Home Depot down the hill, but since moving up here, I dont miss that chain anymore. This wonderful, small town hardware store has everything you need and then some! To explore and get to know what all the store provides would take you several days! Great down-to-earth, friendly, helpful staff! Heck, you can even get your fishing permits here. I love this shop!I just want to add that an employee there, a young guy between about 25 and 30 yrs. old named Mike seems to be the most helpful, knowledgable and able asset this store has. This guy gave me advice today regarding gas lines for my dryer that probably saved my life and the lives of my neighbors! What more could you ask for?If youre fixing, upgrading or replacing any hardware related item in your home - come to this Ace hardware store first! Theyll set you straight with the right item. Even if they dont carry something you need, like roof shingles - theyre not afraid to tell you where you can find them.Conveniently located next to the Post Office, just park and walk and explore this wonderful store! Four paws up!(Add-on) : Oddly enough, this stores website says that it is open Mon-Fri til 7:00 P.M. but on Friday, Jan. 03, 2020, for no apparent reason, it closed at 5:00 P.M. - which was a horrible inconvenience!
Not bad for a small town: great supply of a wide range of items. Pricey, though: they make you pay the 5000 feet climb those items have to make from the valley.
A good store with a large selection for its size and location. Prices are a little high, in my opinion. But they have a monopoly on the location on the mountain.Staff seems friendly and knowledgeable. But I have not spent much money there.They just did some remodeling and the exterior is quaint and looks good.New sign with old fishing tackle logo is cool.They have a large lawn and garden center across the street.Overral, lucky to have them here.
Friendly staff willing to help, and very convenient to be near by.
This is a great hardware store, the workers are very helpful
I find everything I need for home & garden products
Great service and products. I have many options for hardware, but will not go anywhere else than these guys. I trust and rely on them for their knowledgeable experience. Joe and Carl tell you how it is. Same as the rest of the staff. Thank all of you for being friendly and helpful.
Always happy to shop locally...
Great customer service! Knowledgeable staff! Especially Stan, super friendly and very helpful. Highly recommend this place for all your hardware needs!
Parker was experienced, professional, helpful, answered all question and friendly; as were all the employees.Thanks for a great experience - never unhappy with Ace in Crestline.
Love this place .. they do requests for plants (which I love because we like to plant small trees so they have strong root systems). We showed up yesterday really needing a custom color match to patch a hole in the wall and the guy matched it perfectly! Usually most places are a shade off... but not this one... you cannot even tell the difference.
Best hardware store in town
Convenient for Lake Gregory and surroundings. Friendly and helpful.
Great selection of residential repair products, great customer service
This place is a blessing for the local community, they are open 7 days a week - till 7 Monday to Saturday and 6 on Sunday. In this small store they keep almost everything you could need to make most home repairs and in many cases things that you cannot find at the big warehouse stores. Very convenient and saves the long drive to San Bernardino. Friendly knowledgeable staff and competitive prices.
I love this store!!!!! I have always enjoyed going to the hardware store on a Saturday morning since I was a little boy with my Dad.... I’m now 65....I get that same feeling when I walk into Lake Drive or its Garden Center... AND ITS AN ACE HARDWARE!!!!!! What more could you ask for!!!?
Always great, mostly have the stuff I need for big or little projects, long time mountain business. Support support!
Very friendly, helpful people that treat you like family.. I always have a good experience
Knowledgeable staff always ready to help.
Had most things for working on your house. But the paint department need a little inprovement
Only drawback is limit is selection because store is small. Garden section in a separate building has a great stock of most things. Staff are so helpful knowledgeable and friendly.
Old style hardware store.
Friendly staff and handy store to have for stuff needed to work on stuff
I aways get help from the employees. Everyone is so helpful.
I’ve been here so many times and some visits I didn’t need anything but walked out with items I needed ha ha. Good prices, sales, and the employees know their stuff. They have everything and I mean everything
Almost everything you need. Their prices seem fair. Helpful employees. I can spend hours looking at all the neat things.
Ace is the place, no doubt about it! Super friendly staff, knowledgeable and quick to answer your questions. And they always have what youre looking for, my home away from home!
This place is great when you need something. The prices are a bit higher, but they have a good selection. You do have to ask around to find what you need, since it tends to be crowded.
I gave this place (ACE) two chances to provideg service. Not only do the tell you over the phone they have what you need, then get there and they claim didnt say they had what you just called on was in stock. BUT if you do complain, they will decline you card. Yep, card worked at ATM and Goodwins right after ACE hardware. Reported to FEDs.
Great helpful staff. Vert pleasant experience.
Fast, efficient, good prices, everything you need right here on the hill.
I absolutely love Ace hardware and garden center. The customer service is awesome and if they dont have what you want, they will order it for you.
Employees very friendly and helpful.
Love the Lake Gregory Crestline area my second home plate friendly staff at Lake Drive hardware definitely will continue to shop there
Very friendly and knowledgeable staff. Ace Hardware is the best place on the mountain for supplies