Great business. We dropped our computer off during an extremely busy time and waited days for evaluation, but had fast and efficient service once problem was diagnosed...Great customer service from employees...helpful with instructions and told to call if we needed more assistance.Highly recommend.
Mr. Woolley has always fixed my computer. I give him 5 stars! This is the only place I would take my computer to. Larry Woolley is up to date with whats new, and always will do a good job. No complaints here,the best and only computer repair shop around.
Without a doubt the best repair shop in the area. I would give more stars if I could. Mr. Woolley is extremely knowledgeable and gives exceptional service at a reasonable price. He always goes over and above with his expert advise and recommendations. I have been a customer for over five years and have always found him very helpful, entirely honest and would have no hesitation in recommending his store.
Mr, Woolley loves his profession and is good at it!
As soon as you enter the store you are treated like family! My father had issues with his computer and didnt feel comfortable with anyone else working on it besides Mr. Woolley. He installed Windows 10 for him and his computer had been working like s champ!! You receive personal attention and are always greated with a smile. They ate not happy until you are happy, they go above and beyond for their customers as well as the entire community. You dont have to be the biggest to be the best!! God bless and keep you and your staff.
Woolley Communications stands alone as a first choice provider of computers and related products and services. Larry Woolleys decades of exemplary work in applied electronics offers knowledge, skill, and experience I trust without exception. Theres no substitute for honesty and customer service. Count on Woolley Communications for both.
I use the VSTV service...within the first 2 weeks of buying the setup and paying for monthly service it was hacked and down for a month...he has been updating the site with information once he knows and has me back up and running now. I would recommend this cable alternative service.
Excellent customer service! These professionals repaired my gaming laptop quickly and didnt overcharge me for things I didnt need. Its nice to have a local business you can trust and I trust the team at Woolley Communications.
They had what I needed to fix my machine, without having to order it.
After having been in storage for 4 months, my computer wouldnt start up. So, we brought it in to have it looked at. Instead of jumping on it and taking our money, they gave us some advice and suggested we try that first. Then if that didnt work, to bring it in for them to look at. We did so, and their suggestion is exactly what was needed. (The memory needed to be re-set. It got jostled in the move.) These guys have earned my business in the future.Thank you!
Took in a computer from my business because it was having problems with the keyboard. They were able to figure this out almost instantly and they ordered the part and it came in quickly. Overall the situation was resolved quickly and professionally. These guys know their stuff.
I went by to see if they could repair my Toshiba hinge and Mr. Woolley was able to fix it right there and charged me NOTHING. I could not find anyone to work on the actual computer and he solved the problem and was very helpful. I will use them again!
Seems knowledgeable but could address our needs. Nice people
I needed to down grade my computer from Windows 10 to Windows 7 due to program compatibility and I attempted to do it myself. Turns out its not an easy thing to do! I called Mr Woolley and he definitely knows his stuff! My computer has been transitioned to Windows 7 and I couldnt be happier! The extras he added are super helpful and I just couldnt be more pleased with the service!
This laptop had a few dead keys when it came in for repair. I had to use a USB keyboard to type in data during the repair. I made the mistake of not noting this on the invoice. What this customer paid for, he got, a new hard drive and a new copy of Windows, protection software and more.HE WROTE...Stay away from here! I took my laptop in for bad sectors in the hard drive and spent over 250 dollars to get it replaced. After paying and taking it home, I noticed that some of the keyboard letters werent working properly. After talking with the owner, he stated he thought he annotated the invoice - he was wrong. There was no mention of it on both our invoices and they would only repair it at my expense. Shady business practices and poor customer services.
This Eric Murray brought his non-working laptop in for repair and we repaired it. When asked if he had data needing saving he DID NOT mention any home made dirty videos he wanted saving and in what folder they were saved in, so they were not saved. We saved all other data in his default user folder. Now he is mad at us for his mistake and writing bad reviews on mt business. I have been in business for almost 50 years now and specializing in computer repair for almost 19 years. Our primary customer data base is repeat business and word of mouth referrals. I dont like people like this pulling down my ratings because of their mistakes. We repaired his laptop as requested and he needs to get over it. Period.
He kept my computer for 2 days short of 3 weeks, Kept saying he was Backed Up, so I finally went to just pick it up, and he had taken 1 protective shield out and Could-Not remember how to reinstall it or the side panel.He knew nothing about how to repair or even disassemble it. I would have given a 0 Star rating, but it wasnt available...
Very very nice people. Slower service but went above and beyond for us. Highly recommended.
Stay away from here! I took my laptop in for bad sectors in the hard drive and spent over 250 dollars to get it replaced. After paying and taking it home, I noticed that some of the keyboard letters werent working properly. After talking with the owner, he stated he thought he annotated the invoice - he was wrong. There was no mention of it on both our invoices and they would only repair it at my expense. Shady business practices and poor customer services.
Very thorough work and excellent customer service. I recommend this company, highly.
Very informative great prices and friendly service!
Great little electronics shop, good people running it, good prices, fast service,
Needed a hardware issue fixed on my Vizio ultrabook. Walked in, had amazing super fast service, had the issue taken care if in under fifteen minutes!. This is the only place to go for computer repair in Crestview!!
Very good service.
Good work but a little pricey.
Great place to take your computer!
Very good honest repairs I have been doing business there since 1995.
Do not take your computer here if you want all your data saved this company made a mistake and treated me like I was the one that made a mistake will never take another computer their cell phone there suggest anybody take anything that they care about their
Small operation with everything you need for computers
Very friendly and helpful
Very helpful