Im in my fifties. Ive NEVER had to make a claim on my auto insurance. But, after a recent accident, I needed an auto body shop. I knew of Brothers from living in town, so I decided to go there. What an amazing experience! I knew nothing of the process, and Brian and Sarah were both wonderful! We picked up the car today and it looks as good as new!! They were both patient with all my silly questions, and they provided periodic updates on how the work was going. I hope I NEVER EVER again need an auto body shop, but, if I do, I will not hesitate to use Brothers again!!!!
Superior workmanship, HONEST, reasonably priced, Need I say more?And, they are very personable,Their staff is extremely helpful and caring.
This is a great company. Car was damaged by a deer. Not only did they do great work on my car they kept me informed at all times. Had my rental car there when I arrived and I was able to leave it there when they were done. Even had my car done 2 days early. Car looks fabulous. They took care of everything even dealing with Insurance Company. Would definitely use them again.
I’ve been to Brother’s for multiple repairs (both body and mechanical work) on my Subaru and Chevy Volt. They always do an outstanding job! Incredibly honest, reliable and professional! 💯
Reliable, honest and hard working. I went in for an oil change and a squeaky belt. The team at brothers gave me outstanding service and had my vehicle ready the same day. 100% recommend!
I just picked up my vehicle from Brothers and couldn’t be happier. I was rear-ended and needed the back bumper repaired, thankfully I’ve had work done here in the past so I knew where I was going. Sarah, their wonderful receptionist took care of me every step of the way, from calling the insurance company, coordinating with Enterprise for my rental, and keeping me posted on my repairs.The bumper is as good as new, with no paint imperfections! The entire car was cleaned and polished on top of my bumper looking brand new.I didn’t pay them anything since it was an insurance claim, which usually means lack of service or treatment, but I can honestly say that I was truly taken care of, start to finish.Covid friendly as well.I will be back for normal service as I trust them with my Audi.Hope this helps someone choose a shop!
Great customer service and workmanship!
The entire staff from the front office to the shop is exceptional. Sara (or Sarah) in the front office was one of the most organized and professional individuals I’ve ever dealt with. Brian was helpful and great to work with. The work looks amazing. I am lucky that this shop is local to me. Having dealt with shady shops that have preformed poor work in the past, this was a wonderful experience. Unfortunately my truck got hit at a boat ramp parking lot. Fortunately the individual who hit me was a good person and actually left their number. I was at the mercy of their insurance company but thankful the individual took responsibly for their actions. Their insurance company referred me to Brothers and I could not be happier. They have a backlog for a reason. If you car is drivable, wait for them instead of going to a shop that can get you in right away.
Always so fair with their prices. They have never tried to get me to repair things I didn’t go in for. I’ve walked out with a repair under $150! I don’t take my car anywhere else. It’s a bit of a hike for me but worth it every time. Love Brothers Auto Body!!
Did a fantastic job fixing and replacing my bumpers after an accident. Car drives great and they did an exceptional job communicating throughout the process.
Omg these buys are great and they do a wonderful job too, go there soon
I just moved to the area and unfortunately was rear-ended a few weeks back. I was referred to Brothers Auto Body and I am so thankful for that recommendation!!! The service I received was excellent from the initial call all the way through to completion of the work. Everyone was beyond flexible and communicated the status throughout the process. As I had questions, everyone was so patient. The completed work looks GREAT!!! Last minute I requested an oil change and tire rotation and they were still able to turn my car around in just a few days. I would highly recommend anyone head over to Brothers. You will absolutely receive the best service with some of the most down to earth folks I have met in any business!
Highly Recommend owner knows me Im Jayson always at brothers very cool employees owner is amazing 100% Recommended 👏
They are the best!
Overall everything went very well and they kept me updated
Brothers Auto Body is awesome. Dont go there. I want them all to myself
Great bunch of guys! I highly recommend them!
Great service. The owners are honest and the work is second to none. I cant even tell where my car was painted and its a very hard color to match. I would recommend Brothers to anybody, even if you need to wait a bit for an appointment.
Went here because it was one of the insurance companies recommended garages. They wrote a quote which I thought was high so I set out for a second opinion. When I went to the garage to grab a few things from my car one of the owners came out and confronted me. He aggressively said what right do I have to question his quote, Im not a certified adjuster and dont know anything about cars. He then said I was trying to ruin his business/reputation. Ive never dealt with owners who are so rude, unprofessional, and condescending. Although he may have been offended I wanted a second opinion, he should be more respectful when speaking to a customer.
My car was hit by a deer back in July. The passenger side was badly damaged. It took 3 weeks to repair and Brother did an outstanding job. They even finished the repairs a couple days before promised. When I picked up the car, it looked like it had just come off the showroom floor!
These guys are great! I hit a deer a few months ago and these guys cleaned up my car for an insanely fair price. They went above and beyond what I expected.
I decided to go here because of all the positive reviews, but what I received was the opposite. The estimate that was written was high considering what friends and family had told me I might have needed done. I inquired with one of the owners and he reacted so defensively! He was condescending and misogynistic, calling me sweetheart in a sarcastic tone. I will not be doing business here ever and I would STRONGLY encourage you not to either! I ended up taking my business to another local shop and they charged me less than what their estimate was. Guess my friends and family were right!
Top shelf, professional and the classiest body shop Ive ever been to. They handle absolutely everything smoothly and conveniently. Everyone is very friendly and make the entire process pain free. Id recommend this body shop without hesitation.
Food is the best and they are nice and friendly .
Quality is great, owners and staff are great, all around a great trustworthy place to get body work and more done to your vehicle!!
Two weeks ago I brought my deer damaged car for an estimate. I was impressed with the friendly,truthful and accurate description of the damage and the estimate of the repair cost. They did a wonderful job in the time frame they allotted. When I picked up the car it was cleaner inside then when I brought it to them!
Brought every car Ive owned here for repair and autobody work. The guys are trustworthy, fair, warm, and friendly. Ive never once had a bad experience with this shop (either in customer service or the repair work they do). Nobody likes needing to have work done on their car but these guys will treat you like family and make you comfortable. I only bring my car somewhere else if it is absolutely necessary.
Please Read....I had been rear ended in my Camaro, (Im very picky about it ), they did a great job repairing it, prompt and perfect.... A few days later I found a weird scuff on my back bumper, ( I thought they missed a spot ) well turns out the scuff was from someone who must have parked behind me because it was at angle . They still welcomed me back and buffed it back to perfect !Ive never had such friendly, well done or easy service in my life ....I wont be going anywhere else ...! And either should you !
Some of the best customer service I have seen in decades! Quality work was a real bonus.
Ill never go anywhere else to have bodywork done! They are THE BEST!
Whenever they did work on my truck it always came out right never had to take it back for a for a red myBest body shop in town
Did a great job fiat new door paint kia paint roof great people
Real pros. Professional personal service. Super clean environment.
Honest auto repair shop
Awsome people honest work
Always outstanding service from Brothers.
Best body work I ever seen
Good place go there.
Brothers always treats us right. Wouldnt bring my car anywhere else.
Best body shop in Connecticut
Great people, very fair prices,very honest!!!!
All Night Service On Site Assistance spear
Good auto body
Awesome place