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ACT Group
20 Commerce Dr, Cromwell, CT 06416, United States
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ACT Group
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ma
Review №1

Kris, Greg and Cindy Gondek,An outfeed accessory may solve only one of our problems- and it does nothing to address the fact that you sold us a printer wildly incompatible with what we do here.1. No label invoice sheets were tested previous to sale process and delivery of printer,although there was no doubt as to what we were using it for and the exact invoice with labels was identified.2. The printer was sold to us as a 3000 page high capacity printer. Label sheets did not feed through the factory supplied 3000 page high capacity drawer, though it was represented to us as functional during the sale process. This drawer was replace with 2 other drawers. Total capacity turned out to be 1,100 sheets.3. The printer was sold to us as a 50 page per minute speed printer during the sale process.That turned out to be 35-36 pages per minute.4. The printer suffered repeated jamming and unusable outfeed performance. Supposedly that can be fixed.We feel strongly that this printer was misrepresented to us by Kris Kniss during the sale process and we want to return it with full refund. Surely you stand behind your statement, in part…” to allow organizations to free up time, money and other resources to invest in innovation.” We are out a significant amount of money, do not have a printing solution,and feel that so far, we have had to suffer a cynical salesperson who is only thinking about his sales commission rather than solutions for THIS woman-owned businessSincerely,Marilyn BarlowSelect Seeds

Sc
Review №2

Kara Sheftel of the Act Group provides outstanding and exceptional service to all of her clients. She is always taking time to thoughtfully address her clients needs and making sure she listens to her clients to get them the technology they need to meet their business challenges. I would highly recommend.

Te
Review №3

I have been very impressed by ACT Group in central Connecticut. Their professionalism and top notch analysis of an organizations office technologies is second to none. I always recommend them to our customers, peers and friends

Ro
Review №4

Need a copier or commercial 3d printer? Act Group is the place to go. Honest sales people, great equipment and top notch service

Ro
Review №5

Excellent staff

Information
2 Photos
5 Comments
5 Rating
  • Address:20 Commerce Dr, Cromwell, CT 06416, United States
  • Site:http://goactgroup.com/
  • Phone:+1 800-548-9929
Categories
  • Office equipment supplier
  • Copier repair service
Working hours
  • Monday:8AM–5PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
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