user
Walmart Supercenter
168 Obed Plaza Ste 108, Crossville, TN 38555, United States
Appearance
Walmart Supercenter
Comments
Je
Review №1

I went to the vision center to get my first pair of glasses. They were extremely helpful and knowledgeable. That was on a Wednesday evening and I got my glasses Saturday morning. So I am a very happy customer. Good job!

Ch
Review №2

I just started working here recently and so far I love it. The workers, managers, and team leads are very helpful, kind, and understanding. Some people have worked there so long they can stock 11 hrs worth of freight in a single shift which is mind blowing to me at starter point. Ive seen some very hard and dedicated workers and only hope to learn from them to get to their level soon. We try our best to upkeep the store to customer satisfaction. Definitely loving it here so far.

Jo
Review №3

I bought 2 new Tires for my drive wheels. For $10 each; they offer blowout protection for the lifetime of the tires. And they offer free balancing as well. I forgot if they charged me for that. I think it was part of the protection plan. Anyway... the prices were reasonable and it didnt take them very long to do it. The mechanic was excellent! He did a fast and thoroughly professional job.

Ha
Review №4

I worked at Walmart for three years. Worst three years of my life. I used to love it when I started working there. But then mangers and csms treated me like trash. They don’t care about their employees that’s why there’s no cashiers. Because they all quit because of bad management. My self esteem went down and I felt like I wasn’t good enough to work there. They need to fire these mangers and do better! What would Sam Walton say about this? But anyways I work at Kroger’s now and I absolutely love it it’s better for my metal Heath.

Do
Review №5

Good service, very clean store and need to stock up on some stuff 👌.

Cr
Review №6

Standard Super Walmart. No complaints. Other than workplace talk.

Ci
Review №7

Love it there the people are helpful very clean friendly environment and good prices

Ca
Review №8

Very clean and well bigger than the others that I have exactly been in.

Pe
Review №9

Amazing workers. Did a 34 here, they allow truck parking. You have to park your truck at far end of parking like end of rows. My experience was very pleasant here. #truckparking.

Du
Review №10

Once again, Wal-Mart showes their stupidity and unwillingness to put their customers first. I tried to send money to a friend and they denied me due to my ID had the corner broken off. Wow, really Wal-Mart? So evidently because of a very small piece of my ID was missing from the corner, they couldnt tell that it was me. What kind of fraud could I be trying to commit when Im the one handing over the cash. Maybe we should require Wal-Mart to show ID before we give them money

Ni
Review №11

It’s so hit and miss at this Walmart. I needed to get something in electronics and it took them 35 minutes to get to me. I had cold stuff in my buggy I told them to put back Bc it was going to be bad when we finally would get it to the house. There’s a guy (in the black shirt on his phone) who works here but can’t cash me out I suppose. He’s on his phone and cashing other people out but can’t help me. This is so agitating.

Za
Review №12

I enjoy shopping at walmart, I like most employees there also, I trust the pharmacy.Most always find the items I need.Shopping of morning hours check out is had more quickly.

Be
Review №13

An above average Walmart. Staff is very pleasant and willing to help. The store is clean, shelves are well stocked and the building is a comfortable temperature. The universal staff shortage is evident in checkout.

Ra
Review №14

Sarah E was very helpful and professional. She helped us in a time of need. Good staff.

Ed
Review №15

Considering all the problems finding anything on the shelves, they do a great job.

Ma
Review №16

Extremely clean and well organized which is not always the norm for a Walmart so I truly appreciate that. Found everything I needed quickly and was able to spend a few minutes actually “shopping” for some extra stuff. Like the new Ninja XL air fryer which will replace our regular one!!!Thank you. I highly recommend you choose this particular location

Ba
Review №17

Literally no way to reach a district or area manager to express my concerns - one number I was given is just to the store, other number to a FAX machine (pictured below). Only self checkout was offered today, only 3 people working and running around accommodating everyone. Walmart never updated system to reflect sale price on grapes, something they are notorious for to get more $ from consumers. It’s just disgusting!

b
Review №18

Needs a lot of work. Stuff everywhere and employee seem to be gathered in little groups talking and wandering around as if on a group outing.

Sa
Review №19

Store is nice people are nice but I do not like Walmart

da
Review №20

The staff there are always so helpful! Theyre knowledgable in the stores arrangement and will not only tell you where to find what youre looking for, but often take you there. The self checkout is convenient and easy...attendant always there to help should you need it.

Ma
Review №21

Walmart is awesome! Its one stop shopping and helps to make a hectic life simpler. I picked up a birthday cake I ordered for Mothers day. The Walmart bakery is excellent! Easily competes with cakes bought from bakeries in the past - cakes are delicious!! Thanks for making my life easier!

Hi
Review №22

Very dirty and messy! Product on the floor. Only shop here when I have too! Everything is from another country! The employees cant help you!Not the Walmart that Sam opened up. Went down hill far after he past!

Je
Review №23

Shelves were kinda empty an when I went to check out an only a couple of the self check out accept cash workers I talked to were nice tho. So they get 5 stars

Bo
Review №24

Like it not to many people easy to get around they have almost everything its one of the better stores

Ch
Review №25

Auto Care center was very helpful after we had blown a tire on the highway. Fixed it quickly and efficiently and got us back on the road!! Excellent service!!

Co
Review №26

No wait to check out.Clerk was nice and efficient and speedy.Clean and stocked shelves.

Je
Review №27

Shop here constantly. The dog items and baby items are my go to. Its not super hard to find what you need, but I always wind up with tons more than came for its the great prices.

Co
Review №28

Good selection but not enough check out tellers.

Br
Review №29

Great place to shop for anything and has amazing deals . We go there.at least 2 ta 3 times per week walmart js.ome of the.best.places to.shop at

Ja
Review №30

Decent for a supercenter. Polite and helpful staff. All of the workers were still wearing masks which was lovely to see.

su
Review №31

Too many self checkouts. If they want me to do the work I should get a discount. They are saving money not paying employees. Why arent they passing it on?? Employing people helps our economy.

Fr
Review №32

I like the self check out, seems fastest way to finish your shopping.Seems like they are always sticking shelfs. At times it feels like you have to fight your way down isles. Most of the employees have good attitudes.

Ma
Review №33

The store was clean The products were fresh and the employees kind. They didnt have any long lines and I was out quickly

an
Review №34

American Classic superstore.....nice ...big....bye from Italy

Mi
Review №35

DO NOT DO GROCERY PICK UP! They updated the website and it now randomly cancel orders and holds your money for 5-10 days. They know about this issue and its happened for over a month now... they refuse to make needed updates. They do not care and have no plans to warn anyone or fix the issue. So if you have a budget or need to feed your family plan to have your money held hostage!

Ea
Review №36

Thank you for your kindness and efficiency with our grocery pickup.

Ap
Review №37

Ive had good and bad expierwncea with this Walmart but overall good place to shop lots of good deals and prices

ma
Review №38

Excellent customer service by staff. Particularly, JILL at the self checkout counters. She went above and beyond helping me with my purchase. I had left my wallet at home and she put my groceries aside and placed my refrigerator/frozen items in the freezer till I returned. I found the staff here to be very friendly.

Mi
Review №39

They need to hire cashiers. The waiting for a self checkout is unbearable. Plus theres nothing like seeing a smiling face after the stress of shopping.

Ja
Review №40

What ever you may need or want you can buy it here nice and friendly

Wh
Review №41

Well stocked in all your seasonal needs, it was quite busy since the self checkout stations were all down at once. Other then that, they were adequate in service and supplies.

Lo
Review №42

Order was not completely filled. There was also a delay of about 5 minutes or so to pick it up. Very crowded on Sunday evening around 7pm.

An
Review №43

Are you kidding me right now!!!! Its Wal Mart.. you either love it or hate it.I happen to love it. I 💕💕 looking in all the clearance places. And shopping as well. One thing I saw last night was prices have already hit a new high again.shop wisely. Your gonna need every x- yes penny. For awhile again Im afraid....

Gi
Review №44

Love self check out, makes check out much faster without having to wait in a long line

Do
Review №45

Always find what Im looking for. Wish they werent so busy all the time tho

Ad
Review №46

Good flow even though busy. plenty of self checkouts! Good product selection.

Ti
Review №47

Hey, its Walmart. I commando shop. Get in get out ASAP! They had what I needed, found it quickly, and was able to check out quickly. Gone!

An
Review №48

Very high prices can’t get through the isles some of the employees are as rude as the customers on blocking the isles and talking personal talk

Ka
Review №49

Went to do a coinstar change exchange and it was good but I went to exchange the receipt for cash but the customer service isnt open til 10pm. And then on top of that none of their registers were open so I asked an employee if she could do it for me and she said no you need to wait. I needed to go to Gatlinburg yet she told me to wait til 10pm like I have that time.

Ch
Review №50

My usual place for groceries is Kroger but today I went to Walmart for the first time in years. My main reason was for Hebrew national hot dogs. They had them for 3.79 which is a dollar less than Kroger or Food City. I also picked up a few other things, my total for the day was 67.00 if I would have gone to either of the other two stores my bill would have been closer to 80.00. Good move today

Na
Review №51

DO NOT attempt to use their delivery “service.” That dog ain’t hunting.They fully control the timing and volume by offering a limited number of delivery slots per hour. I had to order over 2 days in advance, at an extra cost of $23. They still couldn’t make it happen. I even hustled home from work to be ready for them a half an hour before my scheduled delivery time slot.What did I get? No call, no show.The cherry on top is that they’re going to continue holding the money out of my account for an additional 2-3 or 5-10 business days (the customer care person couldn’t figure out which), even though I didn’t authorize them to cancel the order, process a refund, or release the hold.So walmart delivery = no groceries and a long hold placed on your bank account.Buyer beware, this walmart is garbage.

Sc
Review №52

Its Walmart... The store is larger than others over been to. Decent selection of stuff

Ac
Review №53

Definitely worth shopping here! Everyone is always so friendly, and The Prices are great too. Like theres always something on sale ☺️

Sh
Review №54

Store is unorganized and under stocked, as usually. This is the new Walmart norm everywhere.

Ma
Review №55

I hate this place so much. But some of the ppl are great.

An
Review №56

Not my favorite place. Have to check your own self out is ridiculous

Ka
Review №57

Vision center was great my glasses actually were in days before they were expected.

Ca
Review №58

The gal Co worker with the punk hair was a big help for what I was looking for & was very friendly. Also when I needed help trying to get photos printed in the photo dept, he was very helpful..

St
Review №59

Clean store and never overcrowded. Self check out is very convenient.

Ju
Review №60

Love the store. Always fine what I need at a good price

Dr
Review №61

Much better then our store in Michigan. Great fishing tackle area.

Ro
Review №62

Money store is Great separate from customer service the Women are wonderful knowledgeable and friendly!

Jo
Review №63

Excellent. Everything you need in one place. Also very clean. Well stocked store.

Ro
Review №64

Easily 75% of the items I want to order are not available at this location. They are always out of basics, can go to any surrounding Walmart and buy those items. Who ever is running this Walmart should be let go. It is embrassing to the company. Update, went in for 4 items listed on web site, believe it or not they did not have any of them. What a terrible store.

Ra
Review №65

Here from out of town. Literally the best Walmart Ive been too. Clean. Nice workers. Great music playing.

Ra
Review №66

WALMART IS A 5 STAR IT IS GREAT I love shopping there.

Am
Review №67

Could Have more lines open but other then that great place

Je
Review №68

Nice clean store. Merchandise was displayed in good order and most sizes were available. Found everything we were looking for.

Sa
Review №69

It was ok. Not having enough cashiers and just self check is not good.

La
Review №70

I love Wal-Mart.

La
Review №71

One stop shopping from New tire installed on your car or truck while you shop for other things on your list while waiting.Garden center, tools and auto center, Grocery.You name it they normally have every thing even online shopping.

Re
Review №72

Generally not bad for a small store however need more cashiers and need to keep items stocked on shelves

Sn
Review №73

Too many people wearing masks. 0/10 would not recommend yet.

pu
Review №74

Always have great customer service. Can always find what I am looking for.

Sh
Review №75

Got everything I needed and then some you go for just a few items and come out with a buggie full

La
Review №76

Found everything where it was supposed to be. Store clean, friendly and helpful

Li
Review №77

Cashier was very helpful at quick checkout.

Mi
Review №78

Good prices for general merchandise; clean store; produce was good (not Whole Foods kind of good, but low prices for decent produce) relatively pleasant shopping experience. Target has a nicer atmosphere, and if ya want to pay for atmosphere, fine, but to get general merchandise at a reasonable price, Im fine with Walmart.

Da
Review №79

Not enough staff. I am not shopping then have to go thru self checkout or wait behind 8 people for 2 cashiers 👎👎👎bad service

Ti
Review №80

I enjoy shopping at Walmart because for most general purpose items, groceries, and pharmacy, I can take care of all of my shopping in one stop.The clean, courteous, friendly, staff is a bonus.

Je
Review №81

They never answer the phone.but when you go and shop the employees are just standing around.whats the point of having employees if their not going to help the customer or answer the phone

De
Review №82

I cant remember the girl name,I was asking where is the restroom,And she said, let me look,I dont know where it is, and what aisle, and shes start checking her phone,Its funny, and I laughed,I said bathroom, she turned red and apologized, she misunderstood me,We both laughed, shes very sweet employee, young and very polite and respectful, all I heard from her, yes maam, no maamActually she walked me all the way to the restroom,I am 68 yrs olds, we have Walmart here in Seffner Florida, all employee areas so rude, and very disrespectful, only one employee thats really very helpful her name is Kathy older woman,This are my experiences doing at Walmart.

a
Review №83

This walmart location is always fresh and clean, well stocked, and the staff is super friendly and helpful,

Ja
Review №84

I have mostly stopped going to Walmart and today was a perfect example of why. One register open and a long line of full baskets. I dont use self checkout, but if I did too bad. It was closed, too.

De
Review №85

Very easy to schedule. Serviced and washed very happy

Je
Review №86

Super friendly employees and have some of the best customer service Ive ever had anywhere! More than willing to go above and beyond for their customers.

we
Review №87

Tried to get a hold of someone in customer service. Called 6 to 8 times when they did answer Id get transferred to customer service but no one would answer. I finally asked for a manager and got hung up on so I called back got a manager wasnt very friendly.

An
Review №88

Good place has everything you need.friendly people.

Ro
Review №89

Went to get a money transfer. They would not give me the money nor reason why. Had to call person who sent the money. They flagged it as fraud, because it was over $600. Why did you take the money, plus the fee, if you are not going to let the receiver get the money? Sender will get all their money back, and send it by mail. Will never ask Walmart to transfer money again.

Ma
Review №90

Went to get a propane exchange done... garden center gate open, but registers closed. Told to go to a register to pay and then come back to garden center to exchange tank. Ok went to self check out waited in line only to be told to go to regular register to pay for tank. Waited waited, finally told that customer service may be faster. Then waited at customer service and finally got receipt and headed back to garden center only to wait for at least 10 more minutes to get someone with a key to exchange tank. What a pain!!!!

Bi
Review №91

The employees are great but the Walmart rules suck Walmart needs to treat the employees better

Be
Review №92

Everyone that works there has treated me with respect. They are all nice. I really like this store

De
Review №93

Very helpful in making a decision, with all of the delicious choices, to be made!

Ch
Review №94

Very clean the lady in toy department help me look for tool which they didnt have well be back

Do
Review №95

Its Walmart. It is consistent with all Walmarts nothing to get excited about.

Bi
Review №96

In and out quickly using self ck but long lines at only human ckout

Ri
Review №97

Wes from Automotive very nice guy and knowledgeable

Ga
Review №98

Went to the garden center, they had tons of plants, soil, Mulch out in the parking lot, I thought great, one stop shopping. I bought plants, haning baskets, when to check out, nobody at the register, I finally found someone, they said the register was closed. I had to go to the front of the store, I had to either wait in A very long line, or self checkout.The store is way under staffed. The employees looked very unhappy. I will do my best to avoid this store and shop elsewhere.

el
Review №99

Sorry service have to stand in line at longer than I shopped tried to call customer service they never answered and this everytime. They are trying to make everyone use self check out . Hate Walmart anymore will only go if have no choice

co
Review №100

What do you need, Wal-Marts got it. Very large department store with mostly inexpensive items that come from China. If you want to support China and put small mom and pop businesses outted, then shop at Wal-Mart.

Information
100 Photos
100 Comments
3.8 Rating
  • Address:168 Obed Plaza Ste 108, Crossville, TN 38555, United States
  • Site:https://walmart.com/store/687-crossville-tn
  • Phone:+1 931-484-9745
Categories
  • Clothing store
  • Department store
  • Craft store
  • Discount store
  • Electronics store
  • Grocery store
  • Home goods store
  • Sporting goods store
  • Supermarket
  • Toy store
Working hours
  • Monday:7AM–11PM
  • Tuesday:7AM–11PM
  • Wednesday:Closed
  • Thursday:5AM–11PM
  • Friday:7AM–11PM
  • Saturday:7AM–11PM
  • Sunday:7AM–11PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Delivery:No
Health & safety
  • Mask required:Yes
  • Staff required to disinfect surfaces between visits:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Repair services:Yes
Planning
  • Quick visit:Yes
Similar organizations