My experience with Beyond Garage Door Repair was a breath of fresh air. Their technician has exceptional customer service. I even added an upgrade that he was happy to give me and it was still very affordable even with the added cost of the extra feature. My garage door now opens and closes smoothly and quietly. They are now my go to for garage door issues. Highly recommended.
My house recently received a new double door and opener from Garage Door Repairs Chatham. Their customer service and installation crews are unrivaled! They will be hired again to install commercial roll up doors in my shop. Excellent pricing and service. I have no reservations in recommending them for any of your garage door projects.
The garage door went on the fritz last night. I sent in a email repair request last night and at 8:04am the next morning I received a call from the office to schedule the repair which was 1p-3p window of the same day. Joel, the repair tech, was on time @ 1p! His assessment of the repair was quick. The opener needed a new belt which he informed me had a lifetime warranty. He lubricated the door glides and springs. His actual repair time was aprox 15 min. In total he spent about 30 minutes. A total WOW experience!
Joe did a wonderful job of repairing the door spring that had broken the previous evening as we parked our car. He came early in the evening after he was contacted. He did a fantastic job of replacing the spring and also did a full maintenance of the garage door. Definitely above and beyond expectations.
What good is a review if it isnt honest and provide feedback to a prospective consumer.My commercial garage door broke yesterday. I Googled, garage door repair near me. A bunch popped up and I called this one.Technician pulls up couple hours later in an unmarked work van that had some other company lettering removed.Technician looks at garage door and says its off the track, 2 hinges are broken and system needs rewinding. I said, how much. He said itll be around $1,000. I said how long will it take? He said 1.5 hours, maybe 2. I said how much are parts? He said $50. I said you make $500 an hour????? He said we dont go by hour, we go by job.Tech said did you hear the conversation he was having with the other guy? I said no, why would I? He said he has a commercial, 24 foot wide (I believe) garage door installed and that is $8,000. He said he told guy imagine the liability if that garage door falls on someone and how much that life insurance will cost you??? There are precautions and care we need to take with that job. I said you dont give the same care and precautions for a non-commercial garage door? He didnt reply.I looked at it knowing its now almost 6:30pm and I need the garage door to close before I can leave tonight. But, I just didnt feel it was a $1,000 worth of work. Thats more than your average lawyer makes per hour. I said, thanks anyway, but Im not going to have you do the repair.I was standing there as he Facetimed his boss and showed him the repairs needed. They talked, I could hear everything. He said, I told her $1,000, and he spoke to him in another language. So why talk in English, then all of a sudden speak in another language. Well, if youve been around the block enough, you know why. He gets off the phone and says the best he can do is $875. And I was like, thats still over $400 an hour. Thought about it and I was like, no sorry, still not having you do the repair.As he was writing up the receipt and I asked him for my $39.99 to write on the receipt what was wrong with the garage door. After the card was processed, he gave me the receipt (see attached pic). It was handwritten but there was no company name on the receipt. Very unprofessional. He said the name of the company would be on receipt that he sent me electronically via text.He left and it took about an hour, but I found someone and they came out at 8:15pm. It took him about 40 minutes and it was $350.I firmly believe that this company was trying to take advantage of a woman, late at night, who they thought knew nothing and was in a bind and would just pay whatever they said it would cost.I understand it was after hours and of course I expect to pay more, but for you to have the audacity to want to charge me $1,000 for a job that was done on 30 minutes, you should be ashamed of yourself.If you are looking for a garage door or repair, my advice would be, to keep looking.
Trey and Jeremy came out to fix my Garage door opener. They advised me I dont need a new button and fixed their issue. I appreciate education and saving me money. Great Job! I recommend using Beyond Garage Door Repair. great guys!
I called Beyond Garage Door Repair about a couple of issues I was having with my existing garage door. Joel came out and assessed the problems (which I described poorly over the phone) and set up an appt to come fix everything the next day. He was great to work with and everything got done quickly and under my budget. I would definitely recommend Beyond Garage Door Repair & be sure to ask for Joel.
Joel was a true professional and excellent technician. Hes very knowledgeable of his craft with much experience. He performed the required job and also conducted a little extra work to ensure my door was properly operational before he left. I will recommend Beyond Garage Door Repair to anyone who is looking for a trustworthy technician with honest prices. In the future, I will request his service again. Thanks buddy.
I recently had problems with my garage door the last couple of months. I requested some friends for some recommendations. I called this company and expected a quote on possibly a new garage door or a fix. Their technician came to look at the situation quoted me a very fair price, and ended up replacing my door as he showed me and explained why the door had seen the last of its days. I would definitely refer this company to family and friends.
I’ve used this company twice. Once for general maintenance and once to replace the mainspring. Both times he arrived during the agreed upon timeframe and worked efficiently. The first time my garage door was MUCH quieter. I didn’t realize how bad it had gotten! The second time, I was relieved to get the spring replaced less than 12 hours from when it broke. I thought I’d have to wait longer. I suppose prices are competitive. I was quoted the cost beforehand and felt it was reasonable. I strongly recommend Beyond Garage Door Repair.
As a commercial property owner I have had reason to call Beyond Garage Door Repair on multiple occasions, and I have never had anything less than a great experience with them. The team have always been knowledgeable, prompt, fair and generally just easy to work with. I wouldnt hesitate to recommend them to anyone in this area!
The entire process of buying a new garage door and opener from precision garage doors went very smoothly. From dealing with the representative and getting an estimate, to scheduling the installation, and then the installation itself. Beyond Garage Door Repair beat all other competitors prices. They had a large variety of styles to choose from, and installation went perfectly. We love our new garage door. They even went the extra mile and delivered some touch up paint at no charge. Beyond Garage Door Repair is really a great company.
Pretty cool guys. Called in for my elderly mom and asked for service. They came in fast just so my mom could leave for he doctors appointment. They did the service in no time and called me with the price before they did anything since they wanted to make sure Im OK that my elderly mom pay the amount required. Great job and for a reasonable price and my mom is so happy.
John was able to have my garage door repairs job completed meticulously within my time frame. He was considerate of my home and left it with no mess. The door works impeccably and his prices were very realistic. We will certainly hire his services again.
John came on time, and fixed both doors for a very reasonable price. He also helped us setting up the garage door openers in both cars. His attention to details, and professionalism were reflected in the outstanding job that he did. Will be a regular here!
Great experience from initial information request through installation. Peter answered all of our questions and was extremely helpful with selecting our awning and he was efficient and very professional with the installation. Highly recommended.
I called Beyond Garage Door Repair and within 45 minutes, I received a call from John telling me he was en route to my house. He arrived early, was polite from start to finish. He explained everything he did and every part he replaced and fixed. He was extremely professional and kind throughout the entire experience. Thumbs up!!
These guys have gone above and beyond for us. They repaired our garage door last week and everything was fine. Reliable and trustworthy too, what else could you ask for. I recommend them without any doubt!
I was first pleasantly surprised by the quick response to installing a new garage door lift motor in the middle of summer. Peter walked me through over the phone when i could not program how the mechanism works, I made an adjustment and quickly! Great company!
I called Beyond Garage Door Repair because got referred to me from a friend I trust. Called them. Came out same day, which I was very thankful for being as I needed to get equipment out of my garage for work. A very nice specialist, named Jay, came out got me back on track. I would definitely tell everyone to call the experts in garage Doors services!
The spring of my garage broke late at night. I called Beyond Garage Door Repair early the next morning and someone came within a couple hours and quickly fixed it. They were great! I would highly recommend this company to anyone
Beyond Garage Door Repair crew was great! Had such a wonderful experience with them.They were communicative, responsive, came right away, early in fact, they did an excellent job fixing my broken cable. They fixed it in less then an hour and was gone. We are very satisfied. Thank you.
Our entire garage door opener unit needed to be replaced. We called and within an hour two technicians arrived and installed an upgraded unit that is definitely an improvement. They were knowledgeable, efficient and very pleasant to work with. I would highly recommend Beyond Garage Door Repair.
Beyond Garage Door Repair was very helpful when my garage door broke! They are courteous and easy to work with. They setup an appointment to meet my schedule. Jay my tech is very knowledgeable and does a great job fixing the door.The door now glides well and is very quiet!
Jay from Beyond Garage Door Repair came and fixed our garage door within 30 minutes after we agreed. I received a call from him, telling me he was on his way -- this was about 2 hours earlier than the end of the time frame! Jay and his assistant were great, thorough, knowledgeable, and quick! Very pleasant to work with!
Our door spring cracked and we called Beyond Garage Door Repair to replace. Outstanding service.Came right on time and his charges were very reasonable.They were a pleasure to work with and had great ideas on how to maintain the door.Highly recommended.
Called for service and they were at my door within an hour. I opted for a replacement of my old drive unit. From the time I called until the time the job was finished was less than 3 hours. The technician did a great job. Very professional. Eventually Ill need a door and will hire Beyond Garage Door Repair
The technicians from Beyond Garage Door Repair were very prompt in getting our garage door repaired. They were very professional and polite, which has been the case when they installed the doors and now years later repaired a spring.
Brilliant job. I had two technicians from Beyond Garage Door Repair to replace the faulty garage door springs and I was amazed to find out that the springs with installed are of high quality while the installation is flawless. Now, our garage door is as good as new.