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Crystal Tobbaco
123 Willow Bend, Crystal, MN 55428, United States
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Crystal Tobbaco

Comments
Da
Review №1

This place was clean, setup and product placement was easy to find what you want. The rep working the counter was really helpful. I highly recommend this place.

Je
Review №2

I always do my tobacco shopping here! Customer Service is amazing! Owner is super friendly!

Ja
Review №3

Can get what you need here.. The owners/clerks could be more friendly. Maybe recognize return customers, greet people on occasion.. it is a business i guess, but friendliness goes a long way

Je
Review №4

First of all, the owners or at least I can assume they are the owners, do not seem a bit interested providing any sort of positive shopping experience for the customer. Upon entering, I instantly felt peering eyes and a vibe of negativity. I noticed that most products lacked any sort of pricing and when I would ask for the price I felt as if I was an annoyance to them and their ongoing conversation with each other. Fine, that’s ok j guess. It wasn’t until later I noticed that I had been straight up ripped off. I bought a lighter and they charged me 50 dollars and when I looked at over five different stores websites I realized I should have been charged no more than 20 which was the high end and 12 on the low end. I am not sure why I didn’t think it was over priced at the time, but I was in the moment I guess. I feel ripped off and I’m irritated that these owners would engage in such a scam. I’ll never go back.

Sa
Review №5

Nice set up and the guy that rang me up was cool af

Th
Review №6

Great place, reasonable prices and very helpful staff

S.
Review №7

Helpful staff. Prices are about average.Not the least expensive or most expensive place I have been.

Da
Review №8

Ousmane helped us find a tool we couldnt find and was incredibly friendly and accommodating.amazing service!!!!

Jo
Review №9

Nice staff. Great selection. They have you covered for ALL of your smoking needs.

Jo
Review №10

Well worth the time, money, and new fav places to go for all your needs

Da
Review №11

Very helpful very knowledgeable

Ka
Review №12

Friendly- paid attention to me needs and questions about products.

ja
Review №13

Usually not busy, decent customer service, excellent music always playing

L
Review №14

Ok store. Neither of the employees were wearing masks despite the mandate and pandemic, otherwise it would be a 5 star

da
Review №15

It was a good place to get cigarettes I usually go to gas stations but they were friendly here and the service was good for us the prices were good

Da
Review №16

The products, the help, works are the greaest!! Worth to stop in and talk.

Je
Review №17

My husband loves this store because his Newports are always fresher here than anywhere else in the area that weve purchased them. They even have him a free lighter with his carton. Theyre also competitively priced.

Je
Review №18

Younger at the counter very informative.

Mi
Review №19

Never out of stock, great staff, lots of items to see/buy with great prices. A+ 5 stars! Great Store

Va
Review №20

Good selection of tobacco and other stuff. Yes this place has all your 420 supplies also. Cashier was nice and helpful. Store was consistent with customer flow and they were very efficient in helping both myself and my guest. They have a pretty good selection of local glass.

Mr
Review №21

Best overall smoke shop in the area. Very friendly knowledgeable staff. Shop has a variety of various smoke shop options with competitive pricing. You wont find another shop like this. Two thumbs up!!! Go asap you wont be disappointed. :)

Ca
Review №22

I have been to many of these shops and Crystal by far is one of the best. They have a variety of products and are knowledgeable on all.

Ka
Review №23

Honestly great customer service. the guys behind the register are always nice. Huge selection of cigars and tobacco bags. Best part is they are cheaper than other shops

Ca
Review №24

Ive had all good experiences at this place. Any thing Ive purchased has been good quality. The people that work there are nice and helpful.

-A
Review №25

Staff are super knowledgeable and helpful! Large range of products will be visiting again!

Co
Review №26

Really friendly and incredibly helpful staff. Have an amazing selection of cigars and we were walked through the various options - it was for a present and we are cigar novices, it every one of the ones we got were a hit. Thanks!

Jo
Review №27

Excellent service as well as shopping experience. The staff is very friendly and helpful. I have found exactly what I was looking for every time. I will only shop here for my tobacco needs and I will recommend this store to everyone.

em
Review №28

Nice stuff for great prices . Love this place

Ma
Review №29

Excellent service! The manager is very knowledgeable. He always has a smile and is ready to help and answer any questions.

Lu
Review №30

Cant be bothered to stop texting and acknowledge the customer that came in.

Cu
Review №31

Stop by cash machine not a smoker

Ro
Review №32

Actually reasonable comparatively

Je
Review №33

Crystal tobacco is great. I ordered the vape juice. They have great flavors.

Am
Review №34

This place is awesome. They are so helpful and kind. Have never had bad experience here!!!

Co
Review №35

By far best smoke shop around great staff awesome prices super knowledgeable! Stop by an give them a try

Cl
Review №36

Ive been going here for years! These folks are super nice to my mother, and always help her out when she needs it. These kind folks are the ones who actually go above and beyond what they are even required to do. I dont smoke cigs anymore, but I do still come for the accessories, lol. Keep it up guys.

Ja
Review №37

Stopped in very knowledgeable about their products

IL
Review №38

Always excellent customer care

Ja
Review №39

Cool shop, always something new or fun everytime you go

Ch
Review №40

These guys are the best ! They have everything Ive wanted and theyre always helpful ! Definitely my go-to tobacco shop even if they are a little farther !

Ki
Review №41

I was greeted and the person got me what I asked for right away with a very polite attitude, will be back!

ty
Review №42

Excellent variety and great customer service

J
Review №43

Notoriously overcharge. Receipts useless.

Va
Review №44

Always nice and hepful.

Je
Review №45

Well mannered decent folk. Highly recommend.

Mr
Review №46

Excellent variety, friendly service great prices

St
Review №47

Amazing place friendly staff

To
Review №48

Great service found exactly what I needed and didnt wait long to be helped.would recommend that place to anyone.

Se
Review №49

Highway robbery 35 for mango juul pods gl selling those

Re
Review №50

Very informative, lots of choices, real friendly

Sa
Review №51

Good tobacco e-cig, and tabacco glass piece selections

Ni
Review №52

Sam and Mo are awesome, very helpful and huge selection and variety of products. The only tobacco shop I will shop at :)

Da
Review №53

Cigar smokers hidden gem. Great selection even better value.

Na
Review №54

Everything needed for smokers is here !Friendly staff, theyll answer every questions, Im always come to this smoke shop for 10+ years.

Ju
Review №55

Super helpful!..

Ch
Review №56

Good place to go to

Ta
Review №57

LOVE their incense

Sc
Review №58

Inexpensive prices quality merchandise

Mo
Review №59

Cigars are dry and cuter was junk.

J
Review №60

Helpful

Cy
Review №61

Very friendly people

Information
51 Photos
61 Comments
4.5 Rating
  • Address:123 Willow Bend, Crystal, MN 55428, United States
  • Phone:+1 763-504-2384
Categories
  • Cigar shop
  • Tobacco shop
  • Glass shop
  • Hookah store
  • Vaporizer store
Working hours
  • Monday:9AM–8PM
  • Tuesday:9AM–8PM
  • Wednesday:9AM–8PM
  • Thursday:9AM–8PM
  • Friday:9AM–8PM
  • Saturday:10AM–6PM
  • Sunday:9AM–8PM
Health & safety
  • Mask required:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
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