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Mattress Warehouse of Culpeper
15131 Montanus Dr, Culpeper, VA 22701, United States
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Mattress Warehouse of Culpeper

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Ni
Review №1

My experience here was great! I have never purchased a mattress before, but Don was incredibly helpful and informative. He was able to secure significantly lower pricing on the mattress that I wanted, and he walked me through the warranty policies and delivery process. Next time I need a mattress, I know where to go for an easy, helpful, and stress-free experience!

li
Review №2

We had the opportunity to work with Mike at the Mattress Warehouse in Culpeper. He was friendly, knowledgeable, and was able to explain all of our questions. He further made special accommodations for delivery since I live in Churchville. We were very impressed and satisfied with this buying experience and will recommend Mattress Warehouse to others!

mi
Review №3

Mike helped us out explaining all the pros and cons of each mattress he took his time and walked us through each one! He was very professional nice and patient with us as we decided! Highly recommended!

Zi
Review №4

Don was an amazing Sales Associate to us. He provided a lot of informative information on the right type of bed for yourself and we learned a lot. Our experience here was great! We ended up getting the perfect mattress for the little one.

da
Review №5

Overall buying experience was ok. Didnt receive the pillows we were shown in store, very dissatisfied with that. Went back and salesman denied showing the pillows we requested. We cant use the $189 pillows we received

Ni
Review №6

Mike was very knowledgeable and helped us find exactly what we needed!

Di
Review №7

Mike was very knowledgeable about the products and helped us match the perfect bed for our needs. We never considered an adjustable bed, but after trying it, we really saw the benefits. He was transparent with pricing, and we feel we were treated very fairly. I would highly recommend this business.Edited 6/22/21....After sleeping on the Tempurpedic Breeze mattress for 3 weeks, we are going to return it. It doesnt get cool like the floor model. Our 10 year old Serta I-Comfort gets cooler than this. Very disappointed. For $6,000 I expect amazing, not okay. If I wanted okay, I would have gone to Big Lots.

Ci
Review №8

Went in the Culpeper store to buy a new mattress for my parents. Naveed was the perfect salesperson - very knowledgeable about his product and not pushy at all. I would definitely go there again. Thank you!

A'
Review №9

Don provided excellent and professional service! He was exceptional in tailoring to our mattress needs as well as a quick delivery. Definitely recommend.

ta
Review №10

Naveed was wonderful! We went in looking for a new kind size mattress and helped us find the perfect one for us! He very friendly and made sure we found the right mattress for my husband and I. Highly recommend!

mi
Review №11

Just finished up at Mattress Warehouse here in Culpeper. Super simple buying process, amazing help from Don. Very knowledgeable on all the products on offer as well as options to fit anyones needs. It is our second time purchasing from this location and definitely will be coming back.

Ev
Review №12

I received excellent service from Don. All of my questions were answered and any other information that I needed was told to me. The salesman went out of his way to locate a mattress protector for me and is even bringing it from Warrenton. A good experience in an area I had little knowledge.

Ka
Review №13

Mike was awesome! Quick, efficient, no games or hassle. Repeat customer!

Da
Review №14

Mike was very helpful in explaining the pros and cons of different beds. After finding a bed we liked we confirmed the price would still be good for a few days. I came back the next day to make the purchase, but the price had changed. Pretty disappointed about that and almost walked out the store, but Mike made a call to his manager and was able to secure the price we originally saw. Ended up getting the mattress....overall I liked Mike and appreciated him getting the previous price back, but I did not like that it was an issue in the first place. Felt like bait and switch for a second and I cant say I was totally comfortable with the whole transaction as a result. BUT they did offer a great price and Mike was very knowledgeable.

Im
Review №15

My mother and I JUST had the most WONDERFUL experience with Mike, Store Manager at Mattress Warehouse in Culpeper. We purchased 2 mattress sets to be delivered Tuesday. Mike was so THOROUGH. We have no question that we purchased the proper mattresses for us. We feel confident that the mattresses will be smoothly delivered. While Mike completely reviewed the procedures for exchange should we be unhappy, we are certain we are already satisfied. Mike is that good. Will Mattress Warehouse backup Mike with exceptional service? I dont know yet. You will find out if they dont. Mattress Warehouse hired Mike, so I feel pretty good about their ability and desire to deliver a quality product.

An
Review №16

We went in today and were helped by Don. He made our mattress and box springs purchase easy. He knows his products well and we will be back soon when we replace another mattress and box springs set. Thanks Don!

St
Review №17

Don was super helpful and helped us to find a mattress we both liked. Credit application was painless and we’re looking forward to better sleeping from here on in!

Jo
Review №18

Naveed was very helpful and covered everything we had concerns about very informational and friendly!

Ja
Review №19

Walked in was ask if I had a mask. Told sales man I couldn’t wear one. Which he had no right to ask. He said we would have to do business outside. Now you tell me how you buy a mattress outside. We had a few words and I left. I will spend my money in a place that doesn’t question where my mask is. We can’t all wear them even if we want to. Wish I could give a zero rating

VM
Review №20

The salesman was awesome, took the time to explain several options so that we will be able to make an informed decision once our tax money is here .

Tr
Review №21

Extremely helpful to find the perfect mattress!

Ka
Review №22

Very clean & peaceful store. Don is a knowledgeable salesman, full of information, thorough but relaxed and not pushy.

Su
Review №23

Don was very helpful and gave us good information to help us make our mattress selection!!

Ke
Review №24

Don was very friendly and knowledgeable. He was able to work with our needs and find the mattress to best work for us.

Ka
Review №25

We had a great experience while purchasing a new mattress for our first home. Mike was very knowledgeable and able to help us determine exactly what we wanted within a single visit. He was polite, helpful, and concise on comparing technologies and styles. We will be back in the future!

La
Review №26

Went to look at mattresses. Decided to only look. No prices are listed which is a bit rediculous. When I left the salesperson asked if I was gonna try any beds. I responded no and he said then why did you waste my time. Pathetic customer service by a lazy sales representative.

Ce
Review №27

Naveed was very very helpful and kind.

Mi
Review №28

Don. Z was a great help and perfect timing thank you so much !

jo
Review №29

Bought 2 mattress from here with warranty. The springs in the middle of my bed gave out. I am 230 pounds which is way under the limit of the bed. No reason for the springs to give out in under 2 years. The other bed ripped on the side. When we put in the warranty claim we got denied because the beds have had juice spilled on them from our 1 year old. The juice spot voided the warranty. The beds are physically broken but a spot of juice voided the warranty and they wont replace them.

Ro
Review №30

Came to the store today to buy Temper Pedic Pillows Jill was super helpful, great customer service. A very satisfied client 👍 Thank you

Mi
Review №31

I had a great experience working with Mike to get a new mattress for my daughters room. He greeted my daughter and I as we came in and politely said hed be with us once he was done helping customers he was currently working with. Mike quickly wrapped up with the other customers and started working with us. I did my research and came in knowing exactly what I wanted. He did what he is supposed to do as a Salesman and shared some other options of better quality and price ranges which demonstrated his knowledge. However, when I explained my situation, budget, and the mattress I wanted he didnt push anything on me and helped me out to get what I wanted quickly. This is exactly the type of salesman Mattress Warehouse should be proud to have. If you are looking for a mattress Id recommend stopping by and talking to Mike!

No
Review №32

We arrived here on a Sunday and were immediately greeted by Mike. He was courteous and very knowledgeable. Not to mention, he was more than patient with our two rambunctious kids. He was thorough and made sure that we were all set before we left. We ended up purchasing a mattress that should be delivered next week. We were more than pleased with our shopping experience here.

Jo
Review №33

Great service with great deals 👍. Very easy to work with and attentive to customers needs.

Al
Review №34

Mike was very informative and helpful for picking out a bed for my friend. Very fast and easy

Ma
Review №35

Very helpful and good deal from Don.

Jo
Review №36

Had a great experience buying a new King mattress set from Mike. Wasnt pushy and explained the various differences b/w brands and styles.

Br
Review №37

Very helpful on getting us the bed we needed

AL
Review №38

Went in today to get a mattress for my new apartment and mike was so helpful and kind! Loved the service!

LJ
Review №39

Glen and Don were very helpful.

La
Review №40

Went on March 14th. The gentleman who helped me was so knowledgeable and took his time with me.

Da
Review №41

Exceptional service! Ken went above and beyond to assure we had the proper mattresses at the best price! He did not up-sell but allowed us to choose the mattress that felt best to us. He also assisted us in staggering delivery since one bed frame was back-ordered. We are very pleased with our mattresses and will return in the future.

Da
Review №42

We had such a great experience in Culpeper today! Mike did a great job of showing us what worked within our budget without making us feel pressured to make an on-site decision. I’m super satisfied working with him and will be coming back soon for a bed for my daughter! Thanks, Mike!

Pa
Review №43

Wanted to purchase a store brand mattress today and they did not have it in stock. I needed delivery by tomorrow (Saturday) but they wouldnt be able to get it here on time, so Mike sold me a more expensive Sealy for the same price and even included a bed frame for free. Good selection and great service.

Ga
Review №44

Great store! We used there bed match technology, which matched us with the support and comfort we wanted, the second bed on the list was the one we got! Great customer service and quick delivery. Highly recommend Mattress Warehouse in Culpeper Virginia.

Ch
Review №45

Had a great experience purchasing a mattress - who would have thought! Mike helped us find the correct mattress. He was great to work with and extremely knowledgeable.

Ta
Review №46

Wonderful experience today. GM was in the store, and he was okay - but the store manager (Nicole) really sold me in making my purchase. She made me feel comfortable and interacted well with my children too! Good prices and great customer service.

Al
Review №47

Bought a mattress today. Mike was very helpful and answered all our questions. Thanks for the excellent customer service!

Ja
Review №48

Friendly helpful service. Ken was particular helpful. I visited a couple times before making a decision and he remembered me. He was considerate of my price point and my comfort needs. The other sales person. Anas, the was also kind and helpful. Thank you for a second good experience. Best mattress store in town.

Ba
Review №49

Needed a new mattress and Mike was very helpful and knowledgeable. Love the mattress.

Ta
Review №50

My mattress was supposed to be delivered within a 3hr period and anyone could sign for it. They not only called me five times with different reasons as to why they were late but when they finally arrived they spoke hardly any English and wouldnt allow my 16yr old daughter to sign for it. My mother-in-law had spent all day at my house waiting for them and left when my daughter got home from school. I understand things happen but a manager should have found a way to accommodate me after they fell through on their end. I unfortunately cancelled my purchase and will be taking my business elsewhere. Customer service is everything and I feel they fell short of this.

le
Review №51

Excellent service! Salesman was helpful and not pushy. Accommodating and Friendly

De
Review №52

All my bedding needs happen at this store. They are friendly, knowledgeable and accommodating. If you live in Culpeper, you shouldnt shop anywhere else for a bed. Today, Sabo, helped me and he was beyond friendly!

Sa
Review №53

Mike made getting what we need easy and quick!

Ti
Review №54

Ken was extremely helpful and knowledgeable. My family purchased 3 mattresses and highly recommend all visiting here for their next mattress purchase!

Ja
Review №55

Ken was great. Polite, fun, and showed me all of the options. Fit me in the budget for my request for a cheaper option for a guest bedroom. Will be back for another when master reno is complete. Thanks

Mi
Review №56

Ken was very helpful and extremely nice and understanding to my need for a good mattress definitely will recommend everyone I know to go see him nice to know culpeper still and will have small town charm and knowledge

Br
Review №57

Very quick in turning around a replacement for a defective mattress. New one is an upgrade, since old one no longer carried, but it is smaller and top looks like poorer quilting (upgrade?). Delivery guys walked thru the house without shoe covers, almost hit a ceiling fan. I was a little worried for a minute.

Be
Review №58

Great help, friendly service, love the bed match technology and customer service here!

Em
Review №59

Ken was an amazing help during our bed search, process was quick and painless. Cant wait for our new bed to be delivered!

Ch
Review №60

We have needed a new mattress for a few years now and finally broke down and decided to look for a new one. We stopped into this Mattress Warehouse in Culpeper and Anas the sales associate who assisted us was professional, knowledgeable and kind. This is a great mattress store and has a wonderful selection of top if the line mattresses to choose from. Don’t be like us snd sleep in pain! Stop by snd talk to Anas. He will set you up with a good nights rest.

Ch
Review №61

Take the Bed test its totally worth it!! Ask for Ken, he was great very helpful and very patient with us. We financed our brand new tempurProAdapt which will be delivered on friday and the process was not as smooth as it could have been but luckily Ken didnt give up even though it took him hours on the new pos system giving him all sorts of trouble.

Dr
Review №62

Terrible customer service. Was laughed at when we told the salesperson our budget. Went to Mattress Firm instead and Dave helped us get a very comfortable queen mattress, box spring, and mattress protector within our budget. Would NEVER recommend this pace!

Sa
Review №63

Great place to shop. Sabo is the man to get you the right mattress. Only place I’ll buy.

Bi
Review №64

Don was great

Ju
Review №65

Terrible customer service after purchasing two mattress sets. Had problems with delivery. Ken was very rude when asked about returning the items and a refund of the delivery charge because of poor service. The box springs for the king set were broken. Also would not provide us with the district managers number and provided the wrong number for the corporate office. Would never go there again and dont recommend it to anyone.

Su
Review №66

Sabo was fantastic no pressure sales man I was so excited to come in and, talk with him he showed us so many different things Thanks so much for sending him to Culpepper today

To
Review №67

Ken listened to my needs and set me up with the right mattress and the right price! My shoulder pain has decreased substantially in two weeks. Many thanks to Ken.

Tr
Review №68

Good service and Better beds

Me
Review №69

Nicole was very helpful.

Information
33 Photos
69 Comments
4.6 Rating
  • Address:15131 Montanus Dr, Culpeper, VA 22701, United States
  • Site:https://stores.sleephappens.com/United-States/VA/Culpeper/Mattress-Warehouse-of-Culpeper/51/11139?utm_campaign=yext&utm_medium=organic&utm_source=GMB&y_source=1_OTk5MTEwNS03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
  • Phone:+1 540-829-7891
Categories
  • Mattress store
  • Bedroom furniture store
  • Home goods store
Working hours
  • Monday:11AM–8PM
  • Tuesday:10AM–8PM
  • Wednesday:11AM–6PM
  • Thursday:11AM–8PM
  • Friday:11AM–8PM
  • Saturday:11AM–8PM
  • Sunday:11AM–8PM
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Assembly service:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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