Verizon is on Washington place and sepulveda. Its a small but friendly Verizon store with helpful employees.

I was impressed, I was having issues with my phone, I couldn’t even use it. I spoke with Tremaine he spent about 3 minutes with my phone and the problem was solved. He was very patient and understanding. I will definitely return to this location for any other problems I may have....

Best experience. Totally experienced and solved my sims card issue lickedy-split.

Good service, but only one employee, long waiting time.

Andrew @ Verizon Culver City was excellent!Not being from the generations of people who grew up with cell phones, I depended on him to assist me with many of the basics. He was friendly, professional & patient.I would not hesitate to recommend both him & the Culver City site. Thank you, Andrew!

One employee in store. Walked in. Black guy skinny. I looked at the store. No pricing on accessories. Hours spent wasted just to replace my sim card 🙄. Finally he gets into my Verizon account. He wanted to charge me 19.99 for a sim card. Just go to a Verizon corporate store. This place is a rip off.

Tyler was very knowledgeable about the products. He was able to answer my questions, concerns, and he made suggestions to aide in a positive experience with my new purchase. He was polite, respectful, and courteous.

We have enjoyed wonderful, personal service at your store. Especially helpful is your employee Andrew Kirshner who has helped us numerous times.

Andrew was very helpful and calm and professional on a busy day when he was forced to work alone. Helped me get what I needed done while also tending to the frequent questions of other customers and somehow made it all work. Great job

Sales rep Danny was extremely helpful With my issue even Though I did not buy yet, as soon as I am up for an upgrade am going directly to him. 📱 📱📱📱!!

In and out quickly, very easy to work with when switching my phones!

Worst place on earth 0 customer service

Great experience. Not overcrowded and was fast and efficient. Better than some actual Verizon stores we have visited in the past.

Tyler was so helpful, set up everything for me, and got me in and out with a new phone in a timely manner. Great experience!

Ported a new line. It was quick and easy.

Andrew was great. Quick, easy, and great service. That’s pretty rare so I’ll be back. Thank you, Andrew!

Andrew is one amazing worker always makes sure everything is perfect. made getting my new phone so easy.

Andrew was very helpful and I was in and out of the store very quickly. Great help, easy and friendly

I was there on Nov 27th, I was looking to switch phone company, and decided to go with Verizon, I bought 2 Note 10 +. I was told that I was going to pay just taxes, and I was charged $19.99 set up fee for each line, I was never told about those charges, because the Receipt was never given to me. The salesperson told me he put all my receipts and the phones on the bag because I was in a hurry I left without checking my receipt, I few days later I was looking for the receipt never found it in the bag,so i had to go back to the store and get a copy, At that moment. I realized that i was charge $20 per line extra. The Salesperson lied and said I was only paying sales Taxes. Im not going back to that store and I dont recommend it. because they lied to you.

Andrew walked me through my purchase and set up on my new iPhone and gave me a tablet for setting up auto pay. Made life easier!💯👍

Great experience especially during COVID-19. We were in and out in about an hour.

The best Verizon store location and service I have ever experienced and I’ve been a customer since my first flip phone. Thank you to the store manager, Andrew!

Tyler did a great job! Got the phone we needed right away.

Very helpful and professional from Andrew! Thank you so much!

Andrew was professional as well as helpful. Great experience

Same experience as Richard who commented below. I was told that I will need to pay only $13 for an extra Ipad, but when I saw the bill come, I had an extra $20 for an additional line for the Ipad plus an activation fee of $40 and taxes. When I reviewed with them, they could not cancel the Ipad and the line and I had to agree for a $17 plus taxes per month. I am unhappy for the only factor that I was not told about all the additional prices above when I asked and also that I feel bad about Verizon as a whole due to this experience the first time I joined them. So, I feel very bad about the customer experience. So, I suggest everyone to be very clear of all the charges that you should expect. Thanks.All - The above was just a first glance of the issue I faced in the initial days. Later, I cam to know of a large issue for which I have to pay ~$500. To summarize, I went to the store to move my 2 numbers to Verizon. I was able to do that with the associate present who was helpful and then I was asked by the Store manager Andrew that he had an Ipad offer where I would get a $500 rebates. That was the BIGGEST mistake I did by believing him and accepting the offer. Now, I have ended up paying ~$20 every month for the next 2 years till I pay off the Ipad cost of ~$300 so amounting to above ~$500 in total. I took the Ipad as suggested hoping to get the rebates, but the rebates did not come through as the store manager gave me a coupon code that was invalid. So, I went and talked to him on what happened multiple times but he did not help at all. I then talking to his District Manager, Nate, who also did not help us and was very rude and asked to go away for a mistake they committed. Then, I posted on the Facebook site and there also the team did not help me. So, I decided to move on reporting to FCC and the Better Business Bureau and Fcc.gov ( Federal Communications Commission) as the team as really not helpful. I wanted at least people to know what happened and to be careful in any transaction that you agree to. I will surely report here if something was fixed, but now after 3 months, and so many visits to the store, I do not believe they care and would fix anything. Snapshots from my posts attached for people who really want to know what happened. Also, go look at their FB site where so many people have complained about incorrect charges and issues.

Andrew at Culver City Verizon was great to work with. He took time to help me with changing my phone info and walking me through the new phone design.

No mask wearing enforcement. Although sign stated you are required to wear a mask prior to entering.

I like this location. Staff are friendly, knowledgeable and helpful 🙂

Andrew was very helpful and helped me save $$$.

Great customer service at this location.

Busy but nice service!

Andrew was patient and knowledgable.

Patricia was very helpful and professional.

Best customer Service ever