Hello Everyone my Name is Trevor Holt and I am the current store Manager of the Cupertino Mattress Firm!! We are here to help you get a better nights sleep and be ready to take on the Silicon Valley grind, we have a simple system to discover your sleep needs easy as 123, and our showroom is sorted by color and type of mattress to narrow down the perfect mattress for you at any budget!We offer a 120 night low price and sleep trial guarantee so that you can rest assured you got the perfect sleep system for you at the best possible price!! We take pride in being one of the top donation locations for our Foster Kids program and we are always accepting donations to get essentials for our local bay area foster kids!!Thanks a bunch for stopping by and hope to deliver you a better nights sleep soon!!!Trevor Holt- Store Manager

Omar our salesman was extremely knowledgeable, helpful, patient and provided us with a very good deal. The entire experience was very positive. Not my first time with this company but gratifying to see that it remains extremely high-quality. I would definitely come here again to shop for a bed.

Tough one to review, really liked the lady helping us, almost helped us finalize the one we liked. But the other staff member started roaming around our mattress shouting how he hates customers asking for discounts and he could very well punch the next one asking for discount. Not sure if he let the memorial day sale or some rude customer get the best of him, but it was really weird. Good collection though might buy from some other mattress firm but just had to leave from there.

Hello, my name is Nick and I am the new Store Manager of the Cupertino Mattress Firm. I am excited to share with you our Comfort By Color experience, which makes it easy to find your ideal sleep system, fast! At Mattress Firm, we pride ourselves on being the local store with national reach, meaning we can guarantee the latest in sleep technology at the lowest price. We are dedicated to serving our local communities through the Ticket to Dream Foundation, and run multiple drives throughout the year to address the needs of foster children. Please visit us soon to see what can be done to improve your quality of sleep. Mention this review at your time of purchase and receive a special offer. Thank you for visiting our Google page.

Jasmine was an incredible help, very knowledgeable. Would recommend to anyone looking to stretch your budget further!!!

Carmela was friendly, patient, and professional answering all of my questions (coil vs memory foam). Happy customer, highly recommend!

The woman that helped us showed us a bunch of different mattresses right off the bat. We told her our price range. There was only one that actually fit that. We found one at we liked that was about $700 over what we wanted to spend. She then let us know, that they may have some on outlet that would be about 1/2 the cost. She found one at another store and we ended up saving about $950. I was happy with our experience.

J Damian & JC were great people very friendly and helpful they were able to help me place my mattress and spring box in my garage.

Deepika was great! She knows the products very well and helped us find our next mattress! Really great customer service.

Pablo was professional, knowledgeable and made us feel like family. He sanitized each area before and after we tested it out. It’s rare to find such exceptional customer service in retail. Without any hesitation we will be returning for all our mattress needs, and referring everyone we know.

Best Customer Service! They have a Sleep Happy Guarantee

I had a great experience at Mattress Firm. The young man who assisted me was very professional, knowledgable and personable. He took care of me and I sincerely appreciate it.

Carmela the woman who helped me was supper great. Matress firm is lucky to have her. I was lucky to have her assist me in picking out a bed. Very patient .. Very knowledgeable. Just great. I will. Refer everybody to shop for a bed there..... Ive said this before if you shop somewhere else youre getting second best

This store manager and staff are not fit for the job and it’s very disappointing service when I asked for honoring coupon first they said system is not accepting . Philip who doesn’t even know how to use coupon.Never seen this kind of service really wasted my time and am totally frustrated

Pablo did a excellent job. He was helpfull and lots of energy. He disinfected everything, but we came in. And kept the place sparkling. Very friendly not at all pushy like some of the other stores this was an important buy for us. Needed this and have been saving for it for awhile.

Carmella was wonderful in helping my wife and I choose the right mattress to meet our needs. We found her to be very informed about Mattress Firm’s various products and even went out of her way to answer our very detailed questions. It was a very enjoyable experience.

Friendly and knowledgeable staff. A pleasant experience.

Michael was very nice about recommendations for mattress. Asked detailed questions and had metry different mattresses. The store follows the covid protocols as well. Good service.

The lady in the store was extremely rude and hostile to us. My husband wanted to make measurements and she comments on us “I’ve never seen anyone who come in to store and measure “, she either ask hostile questions or disgust our answers. Worst sales ever seen. She was trying to push us out of the store while there was only two of us.

Very committed to customer experience.* Store is clean.* Patience of the staff. We brought two kids and they had their play area. We compared a few mattresses and finally made out decision. Did not feel rushing.* Staff gave us helpful tips, such as, when the delivery arrives, make sure to check the size, if doesnot fit then reject the delivery, etc.We will purchase more mattresses from here in the near future.

Jasmine and Michael are amazing workers!

Cant believe how nice the sale ladies were, made it so easy to browse my options and they make it simple to add everything you need for a new bed! Thank you! Really appreciate the help and advice on bedding and pillows.

I want to talk about my amazing experience here at mattress firm I spent over 3 hours shopping for a mattress it was my first time in here and the ladies working Carmela and Stephanie were extremely helpful and patient with me I walked out very pleased and excited for my new mattress I will definitely be coming back for my kids mattresses here thank you once again ladies . AWESOME!!!!!

The sales rep was very friendly and courteous!

Just went there and met a very energetic and positive sales rep, Jasmine. Really helped me out in deciding the best mattress for my kids. Thanks

Jasmine was really helpful, I got an absolute steal the matress was valued at $4k, but the floor model was only $1,200, best matress Ill ever own! I cant wait for it to be delivered!

Jasmine is a really great help. Very nice and profession . She showed me a selection of mattress and is very knowledgeable. I recommend coming here. Great experience.

Jasmine and Michael are professional and showed a selection of mattress at great prices. They listen to what you need and have good service. I reccomed coming here.

Jasmine was awesome! She helped us find the best mattress for my boyfriend and I. I would definitely recommend this place, and Michael was also very nice!

Jasmine is very nice and is helpful. She knows about the mattresses and is patient. The store is clean . Great customer service. I recommend coming here.

I got a great deal on a clearance mattress because they threw in an adjustable bed base as well. But when I went to go pick it up, they made me pick up the wrong size base. One day later, they asked me to hire a truck, come back and exchange the base for the right size, which I felt was pretty bad customer service.Edit: Received prompt response from their customer service who helped me get the right size for the base.

Friendly service, greeted once we entered in to the store. Micheal and Jasmine were very helpful with suggestions and taking us around to try the different mattresses.

Jasmine was great! I love the new mattress!

Jasmine did a great job. It was easy and fast. We were really pleased

Jasime and Michael quickly identified our need and type of mattress that we want. Gave us variety of options and helped us to select the mattress that best fits us !!

Our visit was really pleasant! The girl working there, Jasmine, was really accommodating and helpful over the phone and in person, and knew what she was talking about when showing us the mattresses we were interested in. We quickly got what we needed and left in a good mood :)

Jasmine is very helpful and knowledgeable and professional.We appreciate the help. The store is neat and you should come and check it out.

Michael and Jesmine gave us an excellent deal. Great shopping experience! Highly recommended!

Hello,Welcome to Mattress Firm in Cupertino.We wanted to take the time to introduce ourselves my name is Faby Ramirez and I am the assistant store manager. The store manager is Trevor Holt.We invite to stop in to check out our mattress and adjustable a base selection. Trevor and I can assist you in discovering your full sleep system as easy as 1...2...3. Whether you sleep on you sleep on your side, back, or stomach. Hot or cold. Or if you have any aches or pains.We also take pride in being able to participate in our Foster Kids Program. Donations are welcomed clothes, shoes, toys and school supplies.Here at Mattress Firm, your budget stretches further! We hope to see you soon!

The saleswoman was great. Didn’t oversell us and even carried the mattress to the van.

Jasmine did a great job helping me find the mattress that worked best for me. She didnt have sleazy sales tactics and helped me find the best mattress for my needs even though it was less pricy than some of the others.

Jasmine and Michael are very proffessional and know alot about all the mattress. They showed me a variety of mattress and great prices. This was a great experience and I reccomend coming here. No where else. Very good service and they listen and are patient.

The sales Jasmine is very helpful! She gave us rich info about different types of mattress. Like the place!

I have been to some mattress firm stores in different location. Nick and his colleague at this store is very helpful and friendly. They offer the best price for me compared to others. Highly recommend!

Came in towards the end of the night and the salesman looked like he jumped out of one of the beds to greet me. Seemed groggy like he just woke up. I was looking for a mattress foundation but was unsuccessful.

Jasmine has been super helpful, pleasant, and knowledgeable about the products, answering all our questions patiently.

Jasmine and Michael were great helped me get the beat bed i ever had!!

It was a great experience. The person that came to help us pick which mattress to pick was extremely friendly. He let us lay on the bed and try it out. He also gave us very detailed instructions about the mattress and facts about it. He even gave us a discount on the mattresses.

Nice update and info on pillows from Jasmine.Good info

Jasmine was very helpful and helped us make an informed decision

They are very knowledgeable of mattress and treat well to the customers.

Jasmine helped us with selecting the mattress and we enjoyed the experience

Worst service I met, store is empty and sales girl hardly gives any help, very unprofessional

Helpful visit, showed range of products by Jasmine.

Had a great experience shopping for a mattress here. Nick was super helpful and made the process incredibly easy.

Jasmine is really helpful and professional!

Excellent matress buying experience. Salesperson Nick Bedel really knows his stuff, did a great job of understanding our preferences and guiding us through testing pretty much the whole showroom, without pushing or trying to upsell us. Purchase was on Sunday evening, we got our matress two days later without a hitch. Add to that the 120 night trial period and its a no brainer.

Excellent customer service, excellent bed !!

No sales pressure. They have Simmons mattress.

Awesome customer service.

Prices here start at $300 where Target has several mattresses under $200 and a couple twin futons at $100, so the 1-$-sign rating is very misleading.

Xlnt customer service.

Mattresses very comfortable and cheap