Very helpful and knowledgeable staff. An excellent inventory to choose from.

Bought a target pistol and rifle. The men there treated my daughter and I with respect. They obviously are experts with guns. Prices are good and they sell quality guns. I recommend them.

Nice quality selection of firearms. Got me lined up with a staccato. Be back soon. thanks again!

Awful service. They make you feel like youve personally inconvenienced them by walking through the door. Never going back here again. Please spend your money somewhere else.

Place is full of boomers who think they are tough as $hit scoffing at all the young casuals that come in. They make you feel uncomfortable and stare you down with the stink eye until you start dropping cash. Don’t ask to look at anything without buying it because they act like they are too good to get out guns. AND just recently they’ve removed themselves as a FFL dealer to ship guns to . because they are THAT greedy and too good to deal with guns less than 500$

The staff was snotty and rude. Someone I assume was the owner approached me while he was on the phone, eyeballed me, and didn’t return my greeting. After waiting around for several minutes, a clerk reluctantly sold me a single box of overpriced ammunition.0/7 will not return.Every other person I’ve spoken to who has been there has had a similar experience. Don’t waste your time.

The guys that work at pro armament are the best! They are extremely knowledgeable when it comes to firearms, ammunition and accessories. I have a lot of respect for them in the fact that they dont sell junk brands. They only sell quality stuff that they are not afraid to put their name on and that they would trust their familys lives with. I have been shopping at this gun shop for literally 20 years. Shout out to Jeremy and Drew, these guys go above and beyond to help you out to make sure you have a full understanding of your firearm and what your purchasing and will do whatever they can to help you locate it what you want.

Everytime I enter shop greeted with nothing but smug workers and awkward stares. Dont spend your time or money at a place that doesnt truly care about your business!This shop will always be around regardless if civilians are shopping because of all the police business. If they dont want civilian business they should just become a private shop.

Dont waste your time or money here, much better ranges in the area!

They are OK. Pretty overpriced. I wanted to make them my main store because they are so close but I have had too many bad experiences. I have had a few good ones too it just depends on who is helping you. One guy is extremely rude and a few others are just awkward. Could def use a refresher on customer service. They were pretty rude to a few of my friends I brought there as new gun owners. Overall not bad but there is a lot of room to improve. Just because it is a sellers market does not mean it will always be that way. Treat your customers like you would want to be treated.

I stopped in yesterday. This was my first time in. There were about 6 or 7 people behind the counters BSing. Maybe 3 customers. Not one person asked if I needed assistance. I had no clue where anything was. I asked one where I could find a cleaning rod for my shotgun. He said they are on the wall. If you cant find one I dont have any. No assistance there. Could not find one. I.will not be back.

Knowledgeable staff, purchased firearms, always had great experience. Prices are excellent too.

Never met such a condescending gun dealer. I mistook a Colt king cobra for a Python and was corrected. No biggie. So just to make polite conversation is asked what the difference was. “Totally different gun” he responded. Oh. So now I know, and can pass along that knowledge.I walked in to spend money. Had some ammo, needed another clip, and was eying an HK in the cabinet. So at that point I took two of the three boxes of ammo and put them back on the shelf. Abandoned shopping any further. Only reason I bought the one was it was the last box of 9 they had. But I won’t be back to visit the rude fat man for any of my other needs. In the end, I got plenty of guns and ammo...was just trying to support a local business. But I’ll go somewhere else now because after reading the reviews, they’re jerks to just about every other person that walks through the door.

Charges 50 bucks for ffl transfer. My $50 dollar receiver cost me 102 out the door. Robbery.

I have made multiple purchases here and have always been treated with respect. I am asked if I need help almost as soon as I enter the store. Great place. Very knowledgeable people.

Called after work looking for ammo. They say Sure, weve got plenty- one box per customer! Head on over, 13 minutes drive (in the opposite direction of home). Walk in the door, Sorry, JUST sold the last box. I know theres a shortage, but why lie? If you only have two boxes, say that! The reason I call is BECAUSE no one has it! Thanks for nothing. By the way, that $25.00 for ammo would probably turned into $50 - $75 in sales from the floor, if not more.

One of the best shops around. Incredibly knowledgeable staff with a great selection of high quality firearms. Worth the drive from Cleveland every time.

This is the only shop I’ll go. They have everything you will need. The prices are very reasonable because of what products they carry and specialize in. This shop focuses on higher end and higher quality firearms. The staff are as knowledgeable as anyone in the business. They are absolutely concerned with you and your needs and offer you the best quality solutions. I highly recommend you stop in even to just browse. You won’t be disappointed.

If you are looking for the feeling that you are inconveniencing a room full of guys by your presence then this is the place for you. There are plenty of other options for your firearm needs within 15 minutes of this place. Trust me. It’s worth the drive.

Ever hear of customer service? This place has none.

Great service from the staff and they have tons of gun knowledge! The selection of rifles, handguns and other specialty items is amazing. They asking let you fire most any gun prior to purchase downstairs at Riverside Range. That is a bonus!

Not sure how many of these positive reviews are their friends giving 5 star charity ratings, but Im really shocked this place is still in business.

TERRIBLE EXPERIENCE HOW ARE THEY STILL IN BUSINESS, CAN SOMEONE REPORT THEM TO THE BETTER BUSINESS BUREAU, WOW SMH

I have accidentally found this place online. Small place but plenty of choice of guns. I have walked in got what I needed. Quick and clean. Will buy again definitely from them. As someone said they are not super talk and I prefer that. If you have question one of guys will get you answer. Do your research know what you want and you will have happy experience at this please.

Great place !! Wide selection and knowledgeable staff. I highly recommend it 👌

An older man, I believe it was the owner, rushed me through the store and was short with me. felt that he was being rude. To make matters worse he kept trying to stare at me while in line. I didnt appreciate that and wont be back. There are plenty of great gun shops, this is not one of them, I unfortunately went out of my way to check this place out.

Other reviews are accurate - the staff are standoffish to the point of bring rude. Poor customer service.

Like a lot of other people have said, the people that work here are rude. It’s actually even a little beyond rude, the staff borderline acts like they’re mad that you even walked in the door. I think they think that just because they’re one of the only few ranges around they can act rude and aggressive. Were it not for firearms sales, everyone that works there would probably unemployed

Ill just keep it simple. Customer service and pricing are pretty weak.

I walked in greeted by Steve and he shared an incredible amount of info. I was looking for an AR and he was down to earth and informative. I bought an optic to the newly purchased AR and there was a glitch on a different optic i thought i bought. He said come back and he made it right. I will buy again and again. Steve was awesome!!

This place is a great to go purchases a firearm and they offer classes as well to new people how to use a firearm. My friend from work took the class and said it was great for a new beginner. The staff is friendly and will answer questions about firearms. If they tell you dont purchase a certain firearm its for a good reason. Example was the sig p227 was going to purchase one in the future. The staff said nothing but problems. I trust them when telling me what a great firearm is to purchase.Side note CCW class I took back in 2008 was awesome instructor and referred some friends to take the course. The firearms they sell are all outstanding and they dont sell junk ones. Stop in and make a purchases when you are ready.

Picked up a Glock model 45 this week and couldnt be happier. They did not try to sell me anything but let me make the decision. I checked with fellow gun owners and the Glock, two boxes of ammo and three mags was a great deal.

The staff is horrible I’ve been in this store over 10+ times and for me to get help or service I have to stare hard at a gun or ask multiple questions but when people of the other skin tone walk in they are greeted and welcomed in I’ve been stared at and not even spoken too thank you pro armament to showing your true COLOR your store will never get another $ from me.

On vacation we decided to pull some range time!! We had a BLAST!! lol all pun intended!! Met some great people! The range is really nice and organized!!

Just purchased a gun for myself and my mother yesterday. The M&P M2.0, did a little research and i received a wonderful deal on that weapon. It also came with 5 mags and 15% off a holster. Derek was very friendly and welcoming to all of our questions. Would recommend seeing him at this establishment. My mother and I couldnt be happier with our purchases.

They had exactly what I wanted and answered all questions I had. The staff is personable and knowledgeable.

Great Place

I just got a 9mm gun and need bullets. Came to this place. They saw that I was naive as to what I was buying. They sold me hollow point +P+. I told my friend who is very experienced with guns what I bought. He told me not to use them because my gun barrel was not designed for that kind of power and it could harm me. These people sold me bullets that could harm me they did not care they just wanted to take advantage of my naivety.

My friend bought a membership here and I am considering one as well after my interactions with staff.All of the staff I dealt with here were awesome; very knowledgeable and helpful when asking about different types of weapons to try out (or rent, if you have a membership)The range is a bit small (off the top of my head its 7 lanes total) but everything works fine.

Ive been here a few times and each time made me wonder why I even walked in. There are a few other reviews on here that mentioned how rude and unfriendly the staff are. Well from my experience, I can definitely agree! They showed me some rifles and accessories, but instead of talking about the items or giving professional recomendations, they just stared at me...blankly and didnt say a single word. I mean maybe I expected too much from them, but other gun stores I have been to, the associates really take their time to explain everything, and help compare other rifles or gear and most of all do it while being professional.Bottom line go somewhere else if you want a better experience, and dont want to feel like your time was wasted. Also, this shop is overpriced. There are better gun shops in Akron and surrounding areas. Some are veteran owned and operated, with friendlier and more knowledgeable staff, and better prices.

I dont get these negative reviews. This is a great place with very competitive pricing and I have yet to deal with one of these rude staff members people are complaining about. They have a great selection of high quality firearms and accessories and Ive never been to a gun store with a nicer stock of 1911s. Everyone I have dealt with there has been very helpful and knowledgeable. I walked out of there today, once again, a very happy customer. They will be getting my business in the future.

Been coming here a long time. These guys know their stuff, are to the point, and will try to point you in a good direction.I think some of the other reviewers here are used to having their noses wiped for them. You can tell the ones who are thin skinned.

The shop is nicely stocked with plenty of firearms of all kinds. Their prices as others have noted are fairly high. I have gone in a few times and have looked around at different firearms and no one will approach me to ask if I need help looking at one or what I’m looking for. Also, my girlfriend bought her first gun and had it shipped to them as an FFL and she is out of state resident and was not aware of the in state purchase requirement for handguns. As a first time gun buyer, she was treated as this should have been common sense. She contacted the manager after to explain her poor experience and he did apologize. All in all, large selection, but poor staff.

Weird vibe in there.

Do not recommend this place at all. They are very overpriced for starters. On top of that, they constantly try to up sell you on everything. The worst part about this place is that they constantly stare you down like your about to steal something. I have been here a few times, and it has been the same thing each time. I have not been treated like this at any other gun shop. Would literally go to any other gun shop before here.

The older guys who work there are some of the rudest people I’ve ever met.

I cannot believe some of the one star comments I have read. The people who write things like that SHOULD stay away from this place. The last 6 months i have been going to Pro armament, I have found the best stocked store, with some of the most knowledgable people, who really know about the weapons they sell. The staff are real pros at what they do. I have found them to be cautious, respectful, professional and friendly, (in that order). In my opinion, you cannot run a gun store any other way. Once you get to know the whole staff, friendly jumps to the top of the list. I would recommend pro armament to anyone looking for one of the best selection of firearms I have ever seen.Kirk Prochaska

Great place great people!!!

All the counter people are rude I noticed unless you’re one of their regulars

Shocked at all the bad reviews. I was very happy with their service and knowledge of the products. Don was very helpful when I bought my items and Rob at the range has given me great advice on shooting. I was not very familiar with handguns but they took the time to explain and educate me so I could make an informed buy. Very very pleased.

This place is the absolutely​ the worst. The staff is nasty. They tried to scam me out of money. And the tall goofy guy cussed me out because I knew what he was trying to do to me. I will tell everyone​ I wouldnt waste a penny here. You can get better service from the guy that washes your windows on the street. I hate that I have to even give them a star. They dont deserve it at all. If I could give place negative stars it would be a negative 10. Ive met my people trough the years but none as horrible as this. So youve been warned. And Im not the only one that thinks this either. There are many other places to go with better prices and kinder and way more caring staff. I all can say is....Stay Away.

I been going to gun shops for years. The first time in there and it was great. They made me feel like I was a valuable customer. An amazing group of guys with a lot of knowledge. Great selection of guns some Ive never seen in other stores,if your a 1911 guy they got amazing choices. I brought my son in for his first handgun and Matt Harman really help us out, his experience with the gun I wanted was invaluable to me thanks to everyone there for a good time. We give them 4 👍up!! Last thing I noticed there price were very competitive if not better than most places Ive been,and they didnt try and push me towards something more expensive that I didnt need. Dont leave empty handed at least buy one of there shirts, I personally like the green one, my son like the black.

Good selection of firearms in stock.

Cant say enough nice things about my experience at Pro Armament. Purchased first firearm there after visiting at least four times. Don very patiently and thoroughly educated me about the various features of the firearms I was interested in and made extremely helpful suggestions that helped guide my selection. Also, they have a range as part of the store which made it possible to actually shoot almost all of the firearms I was considering. Don was extremely low pressure and was happy to spend time with me as I tire kicked. Great folks, great facility, and competitive prices.

Absolutely awesome experience. They were very knowledgeable about every type of gun they have on hand and any you are looking for. If you know or dont know what you want feel safe in the fact that these guys know what they are talking about. Military friendly and they specialize in rifles and handguns, top of the line rifles more specifically.

I’ve been to their range twice (a couple friends have memberships) and it is very nice and kept up. The shop itself always seems to be stocked up with plenty of items. However, the staff is horrendous. I have never met a group of people that unfriendly in my entire life. If you want a great experience with a friendly staff, check out the Armory in Canal Fulton.

Your an uneducated dummy when you dont know something about their merchandise! I always feel like they dont have time for you.

Came into the store about 5 clerks only two customers in there, one was talking about tamales, and pastelles and the other was looking at the guns. Not once did they ask me if they could help or even acknowledge my presence. Was looking to get the mauser 1910 but nobody made themselves available.

The employees were rude and arrogant.I was treated like I was ignorant about weapons. Another customer wanted to look at a colt 1911 and the employee ignored him . The customer asked him and even tried to introduce himself with a hand shake and was ignored.I will not be back and will spend my money elsewhere

Great customer service and makes me feel comfortable every time I step in there, in fact, one of the guys even walked me to my car leaving late after a CCW class. There’s no reason you shouldn’t be purchasing your weapons and accessories from these guys, shop local!

1 time I TRIED to order a 509 Tactical and they said no problem it will be about a week. A week came and went. I called they put me on hold for 5 minutes only to give me lip service about why it was not there and when it would be there. 3 weeks later another phone call and still no pistol and no clear answer to where,when or why...?Now I’m looking for a TP9 Elite SC so I phoned in to ask ( because I’m 45 min away) and when the person answered the phone I said “ I’m looking to buy a pistol and I was wondering g if you had it in stock, if so how much and if not can you order it” the reply to was “ OK JUST STOP BY THE SHOP” and then just HUNG UP!!! Well you don’t have to guess I will not be going there or calling there ever again!

I recently purchased a new 1911 here. I was being exceptionally picky and probably enough to drive most sales guys nuts. However I wasnt going to buy just anything and I am somewhat of a 1911 connoisseur so I know what I am looking at. I looked at several pistols before I came to my decision. The guy that helped me was exceptionally patient and very helpful. They might be expensive on some things but if the service is like I experienced its worth it. I would highly recommend them to anyone.Update: May 21, 2017Because of the great experience with the sales staff I decided to get a membership with the range. I tried to be nice but the guy working it really needs to not be so cranky with people. Came back a week after getting the membership to shoot with my wife. Now I usually shoot over 100 rounds per range session easy probably closer to 200, I didnt even shoot 100 this time. Left feeling sick and dizzy and with a migraine. The echo in this range is way over the top, ventilation is horrible (worst I have experienced). Love the store, hate the range. $150 wasted!! I will not return to shoot at this place.

Excellent service and fantastic prices. Definitely beat competition and chain stores in knowledge and value. Attached to the range is nice too.

Do not read most of these negative reviews as they are posted by people who are upset after not getting their way. The layout of the shop is very easy to navigate, prices are clearly posted, and people behind the counters are knowledgeable and will give you their opinion and suggestions just so that you think about what you want rather than go with the first thing you see. Lessons are great and tailored to your needs, the range has become a lot safer after the switch to a private club. If you come in and act like an idiot you will be treated like one. The employees here are doing their job, like it or not.

If you’re looking for a friendly and helpful sales person don’t go to this place.

Bought a gun and had a great experience!

I own a local auction company and recently got my FFL for the purpose of auctioning off firearms. The rules and regulations are quite extensive. Jeremy (the owner) bought several guns off of me and answered many of the questions that I had. I was so impressed with his commitment to help me that I went over and bought all kinds of stuff. Their staff helped me find a great concealed carry gun, taught me how to clean it, and hooked me up with an awesome holster. These guys are top notch and they know what theyre talking about. I saw a couple of reviews of them being rude. My experience was the complete opposite. They were helpful and more than willing to go above and beyond. My recommendation for new customers is to ask questions. They WILL help you and guide you in the right direction. And on top of that they have a nice range. You cant beat it. I will be a customer for life.

I had previously rated one star. My last few visits here I feel the employees are really doing a better job all around. They are even extremely competitive with online pricing with all there accessories and guns that I have personally priced. Keep up the good work! I wish I could pay a per day or per month fee for the private range but its 150 for 6 MO or 275 for a year. This counts me out mostly. Too much upfront and too much dedication which I cant commit. All well...

I cant tell you the last time I ever posted a review. But, the customer service here was terrible. I had been in here a few weeks prior and they were the same way. Thought I would give them another chance (people do have bad days). But, I can honestly say, I will never walk foot in that place again. Its exactly what other viewers have said. We were there to spend money, buy a gun, ammo and shoot. I am a very observant person and I watched how people would come in there in a good mood (obviously to shoot or purchase). Customers were being friendly, trying to joke around with one particular employee behind the counter only to have their mood stepped on by the inconsiderate and disrespectful employee. I couldnt believe what I was seeing. Finally I said to him, well someone is in a great mood today. He did not reply. Now mind you, I was in line to shoot. To show me he cut off the time to shoot right before I went. Well let me tell you this Mr. disrespectful employee, if you dont like your job, go somewhere else. And, the last laugh will be from me because I will never be back and I will extend my unhappiness with your company to anyone who will listen. Your employees could take some lessons from the employees at Stonewall. Wow, what a difference, they were so very helpful and nice. Why would I go anywhere else than where I am treated with respect?

The place was awesome and they had a good selection of guns and gun accessories. My only gripe with the place is the customer service. Why is it that my girl and I are checking this place out for the first time and the younger, bald gentlemen who was behind the counter had to stare and give us dirty looks the entire time we are in there?! As if we were doing something wrong when we were simply checking the place out. I will take my business elsewhere.

Bought a gun there back in may and have gone in a few times since with questions and upgrade ideas and the guys there are so helpful with not making you feel dumb for asking a question. Straight forward told me not to waste money on a specific piece until I had purchased the suppressor so he helped me save money all in all great place great prices and a knowledgeable staff they have a private range there as well that is great just wish they would let you run drills instead of just trying to keyhole targets all day

Nice store, friendly staff.

Much improved since the first time I was there. Answered my questions and helped me find the right replacement for an item that was discontinued, as well as a proper holster. I will definitely be a return customer.

Awesome shop. Knowledgeable staff that likes to have fun too. Everytime I go in I always leave smiling with a ton of stuff in the bag. Definitely recommend!

This place has very fine fire arms. Not the place if on a budget. Try Rural King instead. If money is not a concern and you seek top quality from antique to brand spankin new. Rifle, pistol, revolver or shot gun Pro Armament Co. Has something for you. Even if you cant afford their guns you like or are not necessarily interested in the ones you can, it is a great place to browse . They have a large selection of holsters & magazines. I was able to leave the store with a couple of what nots that didnt break the bank. A pleasure to have experienced the place.

Just purchased an AR15 with Jay Romans and he was very helpful and informative on my purchase. Little store stocked well. Didnt try the range but will definitely come back to after the good experience I had.

After recent renovations to the range I feel like it is now time to leave a review. The new lane dividers and tables are a huge improvement to what used to be there! This is what I was expecting when it first went to members only so I was skeptical to renew. With all that being said, if there was a little more lighting it would be perfect but other than that I have nothing negative to say. The guys at the counter have always been friendly to me and have never made me feel like I knew nothing at all. I cant wait to go back to shoot this weekend!

The Range is awesome.Love going in and popping off some rounds.There prices are high on weapons and certain ammo.All around I go here for the firing range.Only good place in the area to go fire your weapon in peace!

Ive been going here probably a couple dozen times or so to the shooting range and also buying a few cleaning products. Due to a few reviews, I was a little cautious. I had always went to another range in the area, but received a gift certificate from here for my birthday and gave it a shot ( pun intended! ). I was very happy with the service and facilities. While the sales staff wasnt greeting me at the door and acting like I was their best friend, they were friendly and willing to take the time to answer any questions. Ive been shooting for years, so this laid back style suits me fine. Everybody treats me great. As for the range; more room than most indoor ranges with plenty of standing room to move around. The ventilation is great! Ranges can get a bit stuffy, but they have some pretty awesome fans that cool it and circulate the air very well. The lanes are well lit and give you an aproximate target distance ( not all ranges have this ). They also have a can to leave any bad ammo, rather than leave failures on the floor ( again, not all places have them ). With all this, I expected to be a little higher on cost, but surprisingly, it was about the same or lower. And lastly, I picked up a few cleaning supplies while looking around, and prices were equal to other local big box gun stores. Range ammo was also comparable. Over all, this has quickly become my go-to range.

If you go here speak with Don he is extremely respectful even without me buying something that day. He fixed my holster without any questions asked. They stand behind their product great customer service. Incredible business I will be returning in the future. Thanks Don!

Ive been there a few times and theyve never been very friendly. They seem to have a good selection and the range is nice but the service is just bad. Every time Ive been there, both when busy and slow, they dont bother to ask if they can help with anything. When I do approach them they just look at me until I tell them what I want and then arent very nice about it. When I went to buy some ammo I told them I was looking for some 9mm and he just said Its right in front of you, so apparently they only have one kind of ammo for a 9mm. Then after buying some I had to ask for a bag to carry it all out, not the biggest thing in the world but at no point do they try and be helpful.

Just spent quite a bit of time here asking quite a few questions. The staff was knowledgeable, helpful and very willing to engage. In no time at all I made my decision and the purchase was processed. I actually came back the next day to make another purchase and the day after that with a friend who experienced the same level of service I did. Over the course of hours I spent at the store the staff and I engaged in some conversation unrelated to my purchase as well. Without fail theyd engage with any customer that had a question effectively putting our conversation on hold until they could assist that person. I can honestly say I never saw rude behavior and the staff there placed a priority on assisting folks in whatever way they could.

Stopped in this shop to look at a few pistols. The folks behind the counter acted like the guns were gold and my business was not worth their time. Did not want to answer any questions and I was looking to buy 2 firearms. I would have thought when you plan to spend around $1500, it would gain a little respect, but no. I ended up at “The Fin”, bought the guns there from a staff that was very helpful and RESPECTFUL. Another review indicated this place driving business away. I advised 3 others against this place and all three bought elsewhere. Maybe they dont care their rudeness probably cost them an additional $3000 or so in sales. Bass Pro is moving in just up the road, so they better learn how to treat customers. I considered calling a manager, but after seeing many of the reviews, this must be the type of place and staff they want.

They are incredibly rude and, in my experience, look down upon customers when they have questions. I heard one employee tell a customer, Ive lost all interest in what youre saying and he just walked away. If you are not going to spend a fair amount of money with them, theyre incredibly condescending. I do not recommend this business to anybody. I wish zero stars was an option. I recommend seeing the nice gentlemen at Summit Armory. Theyll be glad to hear about your bad experience here at pro armament. It wont be the first time theyve heard them

Everybody was very kind to me though I am somewhat of a first timer. They were nice on the phone when I called, in store and answered everyone of my questions quickly and politely (for the most part) I can totally see why these people say this they are strict if you act like a moron or like you havent the slightest idea of what youre talking about but, for the most part like I said went well. Great product, large variety of amazing firearms of all types. I reccomend this place highly to anyone.

As of September 26 2016 at 12.00pm the members behind the counter acted as if they were preoccupied with doing absolutely nothing to avoid making eye contact with me when I finally got someone to help me with getting the best personal defense rounds for my 9mm the individual had an attitude the entire time the only person willing explain anything to me was the guy running the range other than that guy running the range i wouldnt buy a stick of gum from them

Good store, nice range and well kept. The people here are more on the rude side, and can be pushy with guns on what they think you need or should buy. Very few of the staff are friendly unless they feel like you are going to buy what they think you need or your a friend of theres. Go for the range, not the prices.

Felt compelled to write a review after seeing all the negative ones. I stopped in about a month ago to check out a few handguns, wasnt ready to buy just getting a feel for them. The two guys behind the counter were both helpful and showed me a few different guns. Never once thought they were rude. The line for the range was pretty long so I didnt check that out, but they did have a good selection of rentals available. It was a nice store, Id definitely go back.

Staff was suppperrrr friendly and helpful. Went to buy my boyfriend ammo for Christmas and they were super happy and quick and helpful. Really awesome!!!

Prices are decent, but I would avoid going here. The employee that I dealt with was extremely rude. Im telling you just avoid going here, it will ruin your day. I dont like supporting the major corporations and try to shop at small businesses as much as possible. But I will definitely never be going here again. Whoever the owner is I guarantee knows who Im talking about. And they need to either straighten them out or get them out if he wants a thriving business. Because as of right now I bet there isnt many return customers.

Staff wasnt overly friendly and seemed indifferent. Openly mocked other customers after they left. Good selection but ridiculous prices. Paid roughly 30% more for ammunition here than from any other big retailer ($50 vs $35). Its cheaper to drive an extra 20 miles.

Ive shot here for over a year and bought a few guns Im also a member at the new range,Staff is helpful people complaining about the older staff obviously dont have much life experience older guys dont have time for youre bullshit get too the point of why youre there and you will have a nice salesman.They have the best selection of handguns in Akron they sell ZERO JUNK there is nothing from highpoint,taurus or the like in this place I wish they had more rifles in stock though.As far as being a member for the range 150$ for six months isnt bad at all if you shoot at least once a month plus with membership it weeds out all the dumb asses we all have seen at the range,Ive shot twice a month since becoming a member and every other member Ive met isnt a person I wouldnt want owning a firearm which is very rare for me to say.most of the bad reviews are probably the soft type this is a guys gun spot not a safe space toughen up snowflakes.

I would give a minus star if I could. Went to check this place out, members only! I can live with that, just dont be a rude SOB about it. Had the person not been rude, I may have stayed and purchased some supplies. Will never step foot in this place again. Drove a few miles down the road and was treated like a human. How about maybe allowing a non member a chance to check the place out, maybe they would join, however even if that were an option, I would still not go back due to the rude employee.

Great place for information in a friendly atmosphere. Thanks to Drew and company all my questions were answered in a professional manner. Thanks guys.

Range is no longer open to the public - it is private/members only. Staff was rude about me not knowing that, and even ruder when I asked about becoming a member so I could use the range. I live halfway between here and Stonewall... Ill be heading north from now on.

Great guys; great prices, no BS

I am surprised by all the negative reviews here. Ive never had a problem with any of the staff, and being fairly new to shooting, Ive asked my share of stupid questions. To a man, they have always answered my questions and given me good advise. I have purchased new and used guns from them and always felt like I got a fair deal. I have even brought guns purchased elsewhere and have had good service from these guys. As for the readers who were shocked when they discovered that the range is members only now, their website announced the change in policy three months before the transition. Maybe all the naysayers need to adjust their own attitudes and be willing to learn a little from these guys .

Good selection of products and fair prices. Some staff is helpful and friendly but the others are condescending and rude. If you luck out and get someone friendly, the rude ones decide to “help”. I can’t say I like being laughed at when I’m trying to learn about a firearm that I’m purchasing. The poor staff kills any chance that I’ll return. It’s a shame because I’m very close to this location.

Great people, huge selection, affordable prices. What more can I ask.

The best range and shop around. This place has the lowest price on ammo available, it cannot be matched by any of the local competitors! Staff is always friendly and the water stop range itself is worth the money