Great pizza and even better service. I called in an order on Thursday night before the Browns game for pickup in 30 minutes. When I showed up for pickup they couldn’t find my ticket and the order was not ready. Instead of pretending like I never called in and ignoring the mistake they fully owned up to it and even offered to give a discount. Since it was getting close to kickoff I asked if they could deliver it and they agreed. 20 minutes later they were at our door with our pizzas and a couple brownies for the trouble.I was fully expecting to be blown off since they were so busy but instead I got excellent service that exceeded all expectations, also the pizza was fantastic. We will certainly be using Twisted Tomato as our go-to pizza place moving forward! Thanks for the great service!
Chicken is always crispy and fresh. Jojos are delicious and the pizza is outstanding! I’m super picky when it comes to pizza and I can’t say enough good things! Customer service is always great as well. This is the only pizza shop I order from!
One of the best pizzaria places left in north east ohio. Everything has been great so far, calzines are never soggy and they dont skimp on the fillings. Give them a try and you wont be disappointed.
Very disappointed. Ordered a large afredo cheese pizza and 4 PCs mixed fried chicken. There was not a single drop of Alfredo sauce on the pizza even though I had to pay $0.50 extra for Alfredo sauce. The pizza was very overcooked, almost burnt and so dry that i needed water to swallow a piece down. The fried chicken coating was extremely salty. I had to remove all the coating to eat the chicken. Never getting foods from here again.
I have never had a better salad! I’m hooked! It was made perfectly not all thrown together, nothing was overpowering, like some places put too much onion or overcompensate, not here, it was a huge beautiful salad! Honestly I’m impressed impressed impressed! Well done guys! Yum
We actually came to town to try a different pizzeria, which turned out to be closed. I’m so glad they were not open, or we wouldn’t have had a chance to try Twisted Tomato Pizzeria! We ordered the Chicken Hawaiian Heat, which was amazing! I drizzled local honey on top & it was even better! We will definitely be back!
Weve ordered at least 7 or 8 times and tried a few things on the menu. Everything is either as good as or better than similar food (basic pizzas, fried chicken, Jojos, salads) from elsewhere EXCEPT for the calzones which are the BEST Ive ever had. When you order it with roasted garlic, you actually get pieces of garlic, not just a sauce or a flavoring. The best sauces are the Cajun butter, Alfredo, and twisted tomato - and I generally dislike tomato sauce, but the twisted tomato sauce is so much better than plain pizza or marinara. Delivery is almost always early and accurate. Ill be back!
Ordered it today and it was awesome, I was actually surprised how good it was. Delivery was faster than estimated. Only complaint is they need to add philly steak pizza to the specialty menu, they have all the ingredients listed on the make your own pizza menu but it would just be easier as an option, some people cant have red sauce..other than that you will be pleased and I will be back in the future.
Was looking forward to trying this place out with all the great reviews & a recommendation from a friend. Unfortunately, our experience was sub par. When picking up the pizza we were told we had to wait for the wings to finish. 20 mins later we received our food. Got home, pizza cold/barely cooked and uncut. Wings had little to no sauce. However, the salad was great if that’s any consolation.
Awesome pizza!! Great service. This will be our favorite pizza in town.
Good food, they are busy a lot but thats how it goes. I like the place, it is small but they try their best to serve customers quickly.
I haven’t gotten anything from here I didn’t like. Their wings are the best 🤩
Pizza was both burnt on the edges and undercook in the middle. Nice people, pass on the pizza
Just tried Twisted Tomato for the first time. Let me tell you it will not be my last. Very good lunch specials, good menu. The owner Brad goes above and beyond for his customers/business. Glad i decided to go with Twisted Tomato!!
Highly recommend the lunch special pizzas which are $5 each. Try a variety of sauces and toppings!
We used to get the boneless chicken and jo jos. They were always tender, juicy and huge. Slowly it has gone down hill. It would seem they changed the type of chicken they used to serve. Tonight was the worst. We received burnt, dry chicken even the potatos were not up to par with what they used to serve. I am so disappointed. This will be our last meal from there. Ordering out is a treat for us and it feels aweful to throw your money away.
Place is awesome! Staff is great, food is fantastic - had a little mishap with the order today and they made it right. glad to know they care !! highly recommend
Some of the best pizza I’ve ever had! They do not hold back on the cheese!
So glad I tried Twisted Tomato! Pizza was incredible! Boneless wings were fantastic! Ill be back!!
Best pizza Ive had in 2021. Fresh ingredients, friendly staff, great prices. 10 out of 10! I unfortunately live in parma, but hopefully we can get one there soon!
Ordered delivery at work yesterday and the pizza was AMAZING! Just heated the leftovers up for breakfast and its still great. Will definitely be back!
Amazing food, amazing owner, and friendly staff!! I love this place so much it will always be my go to pizza place and will never order from anywhere else!! They have really turned the place around from Guys and is SOOOOOOO much better!! The quality of food is outstanding. From pizza to desserts - 10/10. Sometimes there is a wait with the pandemic, which is totally understandable with the amount of orders they must receive, but it is DEFINITELY worth the wait!! The owner and staff are always so friendly when I go there, so the customer service cant be beat!! If you havent tried them PLEASE DO!! You wont be disappointed!!
Their chicken tenders and guyzones are so good! Always fresh too.
I havent tried the pizza but had a chat with one of the employees I will try definitely in the future. I was just looking for and affordable local eatery to try I was very impressed the stuffed peppers were amazing at first I was like this aint enough haha but while eating I realized it was too much very good, chicken and Jo Jo combs. Will be returning
My husband and I just discovered this place and it’s our new favorite! I was extremely impressed to find a variety of toppings that I’ve never seen at another pizza place, like zucchini. I’ve always wondered why pizza places didn’t offer more vegetables as toppings. They also have cauliflower crust pizza and pumpkin pizza. The first time I ordered, I used their online ordering system and it was so EASY, it was like pizza heaven. And of course, the most important thing - the pizza is delicious! I personally love the sweet tomato sauce with pepperoni and vegetables. We tried the garlic oil sauce once and found it too try, but we’re looking forward to trying other combinations as new repeat customers.
Surprised at how much better the food was compared to Bedford location.
Great food even better people. Carol was great. Very kind and very understanding.
Food was disgusting! I ordered hot wings and the sauce i got was melted butter. Jojos tasted really really bad (old grease)... Overpriced. Low quality. Never eating here again!
Twisted Tomato is the new pizza place around and so far we’ve been pleased! We’ve ordered three times and the only reason they aren’t scoring 5 stars is based on consistency. You have to double check your order, otherwise they’re great. They have more than pizza too and it’s all good! A lot of places offer pizza alternatives because they have to, but Twisted Tomato gives their other offerings as much attention as their pizza. Highly recommend the toasted ravioli and calamari. Pizza is great too! Love having a new non-chain option in the area. Their pizza/movie combo is also a great idea.
Food is great. Service is great as always. Highly recommend.
They sell good pizza, by the slice. Of course, they have many other items on their menu.
The pickle pizza and boneless wings were amazing.
We just tried Twisted Tomato Pizza tonight! It was amazing!!!!! We will definitely order again!
Doordashing, fast and friendly
Absolutely authentic italian food done right. 👌 I have not ordered something yet that I havent liked. Everything is always cooked perfectly with the best flavors. If youre still trying to decide on what you want for dinner then just place your order from Twisted Tomato Pizzeria already, you wont be sorry!
Ive had frozen pizzas that were way better. I ordered ground beef and roasted garlic on my pizza. They put so little beef on it, I should have had them refund me for it and the garlic was crunchy and raw. If I order roasted garlic, I expect it to actually be roasted. Also the dough seemed like burnt cardboard. There was nothing about it that wasnt sub par.
Good food, friendly staff, always have some sort of deal goimg on
Good food good prices
Best pizza, chicken and jojos in the Falls!
They have great food, but they need to do something about wait times and being told 15-20 mins and then waiting for an hour in the parking lot. I think they grew to fast .
I tried to order here for the first time, they answered the phone without saying hello or talking to me just by informing me that they were not taking orders for the next 30 minutes.
Pretty good pizza, all fresh veggies!
Since changing from Guys to Twisted Tomato, I have ordered food several times from this place. While I have been very pleased with the food quality, I am extremely disappointed in my experience today. Around 11:15a (15 minutes after opening), I placed an online order that came out to just under $50. It was confirmed for pick-up around 30 minutes later. When we arrived to pick up our order at this time, we gave our name and the employee immediately opened with an attitude, was very rude, and told us that they were “swamped” and hadn’t made our order (which was 2 pizzas and one calzone). No apology, no phone call (why do I have to input my phone number if you aren’t going to call when something like this happens?), nothing. So we had to drive home, wait another 20 minutes, and drive back to get our order. When we were finally able to pick up our food, this same employee said we hadn’t paid. I had to show her a screenshot of my payment confirmation, and miraculously, she then found on her computer that I had, in fact, paid. Again, no apology, no acknowledgement; nothing; only attitude from this employee. I’m especially irritated that I pre-paid as I had included a nice tip. Had I not pre-paid, I would not have tipped well for such poor service (I actually would have just cancelled my order and gone somewhere else).This is not the service I have previously experienced nor what I expect from a local establishment. Especially during these times, one would think small businesses would be especially keen to keep their existing customers. A simple phone call or even a “I’m so sorry; we got very busy and your order hasn’t been made yet” when we arrived would have sufficed. I have worked in customer service and this type of unprovoked attitude from an employee is absolutely unacceptable. I didn’t have to spend nearly $50 at this pizzeria and right now, after what I experienced today, I hesitate to come back.
Amazing food, always comes before the intended time for me. ❤️😋
Awesome food from Brad and his crew. Wing Wednesdays are my favorite!
Amazing Pizza! Delivered fast fresh and hot! I highly recommend.
This place is awesome
Best pizza around! Two thumbs up!
We got pizza and wings. Im giving 4 stars instead of 5 only because it was the first time ordered from here and they gave us pepperoni instead of sausage we ordered. However, it was delicious! Wings delicious! We will be ordering again in the future!
The best pizza, wings, salads everything!!
Some of the best pizza I have tried. We had the Chicken Hawaiian Heat, very good full of flavor and also the Twisted Tomato pizza. Never thought of spaghetti and meatballs on a pizza but it is a must try so flavorful and definitely one of my new favorite pizzas. I highly recommend giving Twisted Tomato Pizza a try!
Best pizza in the area, good pasta too.
I live their food. I am not a pizza fan but one day decided to try them ....I am in love.
We’ve been coming here for months and it’s the best pizza place around! The owner is an exceptional business person who makes sure his customers are happy and pleased. We had a hiccup with our order and he personally delivered a fresh pie to our home to apologize. The customer service is exceptional and quality of food is amazing. We highly recommend Twisted Tomato and well be back... very soon!!
Today I refused service today by the owner a little after 9 when they close at 10 and answered pick up or delivery? He said he was going to have to decline my order because he wanted to give his driver “the option” to deliver to my home and his driver didn’t want to bring my food because my address is “off the beaten path”. I order from this place about 3 times a month but not anymore. I asked if he still delivered to my area and he said yes but his driver was going to leave soon and didn’t want to bring my food but I could come pick it up. It must be nice to be able turn away business when so many other small businesses have shut down in this pandemic because of loss of customers. They have went down hill since switching from Guys and Im pretty sure its still the same owner. I will be taking my business else where. I cant reply to the owners response-so I’ll add to this. I called 45 minutes before close not 18 minutes. The phone was still being answered & deliveries were being taken as mine was being refused. And if I was out of the service area why have I been getting deliveries more than 3 years? Also Im not the only recent bad review. If I was truly trying to bash the business I would have posted a bad review long ago and included pictures. But I continued to give this place my business because my kids enjoy it regardless of the sloppy presentation that we had regularly started to receive when ordering. But as I said. The business has went down hill and the owner needs to take his arrogant attitude down a notch. Ive happily taken my business else where. Thanks for the reply. It proves my point.
We were very skeptical with them replacing Guys pizza. Turns out they are better. They are friendly, great prices, and very good food. We will definitely be going back. Like hot dang they are great.
I ordered $30.00 worth of food this evening and had it delivered. When it arrived, it was ICE cold. Very disappointed.
Below average food. Got chicken, wings and fried ravioli, it all tasted and smelled like seafood. It was awful. Probably deep-fried all together. Chicken parm was a joke, def shouldnt be a popular item. Spent over $50... pizza was ok.
Never disappoints!! The sweet tomato sauce is amazing. Also the wings have lots of meat and are fantastic! Keep doing what you do!
We ordered Tuesday nights deal that came with a 1 topping large pizza and a regular pasta side with two add-ons, we got italian sausage and roasted red pepper. Everything was absolutely delicious! I cant wait to try the whole menu!
Tired a pizza and a calzone both were good. Cooked perfectly, dark brown and not raw and soggy like some places can be. I got the Alfredo sauce on my pizza and it tasted like raw flour unfortunately. Next time I’ll try a different sauce. Overall good food I can’t wait to try something different next time!! We will definitely be back. Also the curb side was fast and friendly!!
It has some food stuff but the pesto is flavorless as hell. it can take away from the flavor of everything else it’s with. The wings and fries are good but that’s about the best they offer.
Ordered through grub hub. Waited almost 2 hours and the food never showed up. Called the store 6 times and never answered. Will not order from here again.
Friendly service and great food. Awesome specials throughout the week
This is the only place I will be ordering pizza from now on! I got the Twisted Falls pizza and it wasnt greasy or dry. The ingredients are fresh and the dough is perfectly thin yet crispy.
I work for DoorDash and deliver for this Merchant.....smells unbelievably delicious.Looks amazing,and the taste well it speaks for itself,its a must have,period.
This is amazing pizza. Probably my new favorite. 11/10 recommend. Great food, great owner and great employees. It won’t disappoint (:
Loved decent price
No Delivery because of no drivers
Called 3 times. Put on hold never came back any of the 3 times. Tried ordering last week was told they are too busy to take more orders. Keep running your business this way and youll be gone. Called Fiesta next door answered and was eating 30 minutes later.
The pizza arrived hot and ready. The driver was taller than me and I appreciated that. The chicken wings are absolutely massive. Calling in to order felt like I was wanted. This is my first time here and will not be my last.
This was our first time ordering. It was absolutely delicious! We will definitely be ordering again.
Just ordered from these guys... Said on the ETA that it would be 55-60 minutes, but they arrived 15 minutes early (which i was so happy about). I took a chance with them, never ordered here before... Got wings, cheese pizza, specialty pizza (it was like a tater-tot pizza), jojos, and a 2 liter. I had a little bit of everything and wow... I was impressed. We always get East of Chicago and since Covid EOC has changed their hours around so we dont get to order from them much anymore... These guys blow EOC out of the water. Will be ordering from again. Thanks guys!!!
Food is always good and ready when they say
We ordered for the first time and we were really impressed ! We had pizza and wings. Can not wait to try other things on the menu. Also reasonable prices !
The chicken is terrible. Small pieces and hardly any meat on the pieces. Terrible
2nd time getting food from here and got sick. Im assuming its kitchen is unsanitary because its all blocked off from view. Im not coming back here.
I normally dont do reviews but we just just got Pizza Chicken and JoJos and wings. The fried chicken was amazing and the JoJos were awesome. Only had one piece of pizza and a couple wings but they were awesome to. Definitely will be going back soon.
Tried this the other week in an effort to support local. Got a side of wings and the veggie pizza. Arrived quickly. Great food! Plan to order again!
My favorite pizza around
Love there food and service only place Ill go
Have ordered many times with no issue. Friendly staff. Love the fried chicken, cobb salad, spinach amore pizza and the pickle pizza
Killer pizza. Sauce is great. Got pepperoni and sausage. Love the crumbled sausage. Recommended.
Imagine that bee’s knee’s were the size of human knees... Only then would Twisted Tomato be able to be the bee’s knee’s. Regular size knee’s of bee’s can’t even compare to the greatness!
Food was fresh. Chicken was fresh & crispy. The pasta salad was BOMB! Will be ordering again.
The pizza was not bad...... but the sauce it seems like it tastes as though it from a can/ Prego.... correct me if Im wrong but it really seems like it does.
After countless disappointment from other pizza joints, we stumbled upon Twisted Tomato and let me say, hands down the best 50 dollars Ive ever spent on pizza, it looked beautiful when we opened the box and the flavor was packing! Absolutely 5 out 5 stars
Great food! Freshly made pizza dough! Love the variety of food customization!
So good, best thin crust ive ever had. Chicken and jojos amazing flavor. Even the pasta is awesome!
Extremely long wait for our pizza. We arrived to pick up the pizza AFTER we had waited the 45 minutes requested after phoning in the order only to then sit in the busy parking lot an additional 30 more minutes to have the food brought out.
Amazing food!! Great size portion, great prices. Friendly and clean!
Food is always great
I love love the pizza and staff!!
All the staff are awesome greet you and treat you well in the food is awesome I would highly recommend the chicken parmesan sub