user
Auto Clinique
17921 Preston Rd, Dallas, TX 75252, United States
Appearance
Auto Clinique
Comments
Al
Review №1

Great price. Half of what the dealership offered me to get ball joints replaced. Staff are helpful and knowledgeable.

An
Review №2

My 2014 toyota corolla has water pump issue and the mechanic detected the issue in a minute and replace the part with a 2 year warranty along with 2 year labor warranty in minimal price. I am pretty impressed by the work of Andy and now my car is smooth as it sounds.

De
Review №3

Very good service and reasonable price !

Jo
Review №4

Does not fix everything that insurance covers on purpose. You have to take your car again and again to get it fixed!

Dr
Review №5

Brought a car in that had not been taken care of for the six years my uncle owned it. I expected it to have lots of issues. They changed the oil (as requested) and they found transmission fluid all over the engine. Turns out, it was just the dip stick not all the way in. They could have taken advantage of that, but they didnt. All they charged me for was the oil change. My mom has been going to them for years, and they treat her really well. Theyre personable and friendly. Never had a bad experience with them. I highly recommend them.

Sh
Review №6

Auto Clinique for me has been nothing but a treat! They take care of my Tahoe, i trust them implicitly! They are fair, they are most importantly honest.I recommend them highly. And this is from a girl who is 63 now. I grew up with a grandfather and a dad who did all their own work on cars, trucks and tractors.These guys are for real.

Ni
Review №7

Love them, best service and best prices Ive found in Dallas.

Ez
Review №8

Writing this because it was the overwhelmingly positive reviews that took me out to get my car checked by auto clinique. I unfortunately have a 2011 Toyota Prius AC issue that will be probably cost in the 1000s (AC compressor needs to be replaced) to address. I told them exactly what my problem was (AC compressor needs to be replaced) on the phone and wanted a quote for the job on the phone, but they insisted I come in, pay a $75 diagnostic fee (despite me telling them I already knew the diagnosis) before giving me a quote. The quote was ~ $2000. In trying to think through the options for this extremely expensive work (and admittedly I was initially dealing with some helpful admin staff who were talking me through the options), in the middle of a conversation about vendors for the compressor this afternoon, I was told to hold and the phone was passed to a mechanic (the one who had looked at the car when I brought it in) who unbelievably proceeded to berate and talk down to me for asking simple questions “you keep asking the same questions” about the different options (I was actually told to call back to follow up!). He clearly had no idea where we were in the conversation. This is truly unbelievable - still shaken as I write this. Completely blindsided by this disrespectful and downright belligerent behavior. I’ll add that I’m a young woman. From reading through some of their other reviews, a degree of aggression towards women seems to be on brand.

Ma
Review №9

All the guys there are very friendly have done work on my car for the last several years And they just did another and they just did another clutch replacement .. I would write themI would write them topI would write themI would write them Top Notch and I

Ke
Review №10

Honest staff and hospitable atmosphere. They offer the services need and only that. The team also gave me notices about what my car may need to be done in the near future. Thankful for them and plan on oming back for further needs. Highly recommend.

Be
Review №11

Highly Professional and friendly. Not gonna lie was worried at first cause Ive been burned before but they did their utmost to make sure that they did what they were able to to get my car fixed and ready to go. Thanks to Javier and the rest of the crew. This was a wonderful experience and I will keep coming back as a customer!

Ja
Review №12

Fast, convenient, and honest service.

Jy
Review №13

I had this weird noise coming from my Honda 2008 engine. I knew I had a power steering leak. They recommended to change the power steering pump. Additionally I had one of my headlights not working. I agreed and took my car back after the service. On my way back home there was no noise and the headlight was working fine. The very next that noise was back and the headlight was not working again. I took it to them again, this time they changed the power steering hose, repaired the headlight. The noise was still there. The suggested to change the belt and tensioner. I followed all their advice. My initial suggested cost was around $500. I finally ended up paying more than $1200. I took my car to Firestone for an inspection, and they told me the power steering pump might be faulty and that is where the noise was coming from. I obviously was upset and took my car to Auto Clinique again. This time they promised me they will take care of it and I will have to pay nothing. They took another day and everything was fine after that. Basically either they had no idea what they were doing or they just wanted to squeeze some money out of me. Worst experience!

Me
Review №14

We were out driving in the area and heard a weird rubbing noise in the car. We only have a users knowledge of cars, so we could not pinpoint the issue. I search google and we were around the corner from Auto Clinique. We got there and were apprehensive due to years of shady mechanic experiences. The owner greeted me when I walked in and offered to troubleshoot. Within 15 mins they explained the issue in an effective manner, and within an hour we were repaired, aligned, and on our way again. Diagnosis: The bolt on the caliper had come loose and fallen out. They got the bolt, installed, and completed a 4 wheel alignment and it only cost $109 total. And the bill was detailed. And the staff was friendly. And wore masks. And waiting area was clean and cool. So awesome!

Ty
Review №15

Javier is a true professional! Ive been taking several of my vehicles to Auto Clinique for a couple of years now and am never disappointed. They are completely honest and you wont find better labor prices in town. Javier went out of his way and threw in a couple of extra parts that my car needed at no extra cost due to a small issue that came up and my vehicle wouldnt be ready till the next day. I know that most businesses wouldnt be willing to eat the cost of parts like this, especially during these uncertain times, but Javier truly cares about his customers and keeping them happy. I highly recommend this business to anyone.

Ro
Review №16

Excellent service from start to finish. Our go to for most auto needs.

Ma
Review №17

The best place to get your car fixed!

Do
Review №18

They are very good at what they do. They were able to fix my van that had been rear ended. They were fast and efficient.

Ch
Review №19

I asked for the least expensive alternative to replacing the hood latch on a 1999 Toyota Camry. The company did not replace the hood latch. They strung up some wire and rendered it unable to open. Then they didnt paint over the primer on a paint job I asked for, so I have a 2 tone car. Its been out of commission for a year because we could not get the hood open to service the car. A HORRIBLE EXPERIENCE!!!!!!! You get what you pay for. You get what you pay for and you get nasty attitudes as well. The owner actually said, I knew you wouldnt be a good customer because you wanted everything cheap.

Da
Review №20

I’ve brought my 2003 GMC Envoy here twice for two completely different issues and I can’t express how satisfied I am with the work here, I highly recommend Auto Clinique!The staff is amazing! They are beyond responsive on Yelp. They will take your car in and call or text you with the issue and options within 2-3 hours and if possible, have it ready by the next day. The first time I took my SUV it was fixed and out to me in just a few days and second time was ready by next morning! I would give them more than 5 stars if I could!

Do
Review №21

Awesome customer service. Always professional and always on time. The manager was very friendly. I highly recommend Auto Clinique.

An
Review №22

Great customer service. I would recommend this place to anyone needing work on their vehicle.

Th
Review №23

Outstanding service and experience. Never Met Danny had talked with him since having the car towed to the shop. Communication and well-timed repair is top notch. Thank you!!

Je
Review №24

If I could give them 100 stars I would. My car is running so well I am going to go back and have them do my body work too.

Sa
Review №25

Very professional and honest! My AC wasnt working and they diagnosed it and fixed it quickly and did not overcharge for their service. My go to shop from now on!

St
Review №26

Been a dozen times, always great. Hard to find a mechanic to simply trust so we always being the cats here

pr
Review №27

I was here did a grant total of 15 minutes and Mike, the owner, was so nice that even though all his technicians had left for the day, he helped with my issue and was nice enough to not even charge me for it.This is how you keep customers, I’m getting all my work done from here from this point on.

Al
Review №28

I recommend them to everybody . They did a perfect job on my car . Specially when Mike is around. He is the best. Overall they are great. I took my car to 5 different places and they couldnt diagnose and fixed it but at Auto Clinique they fixed it with the lower cost. I feel lucky to have found them.

Ho
Review №29

Great, affordable, and fast service. Will definitely be coming back!

Mi
Review №30

Honest mechanics that really know their stuff. They helped me determine that my wifes car, a 2012 Hyundai Elantra with a clicking steering wheel could be fixed for free by taking it into my dealership. They could have charged us a lot to fix it, and they do good work but this should speak volumes for the kind of people that work here. Danny is especially down to earth and friendly and their prices are reasonable based on the quality of work.

Ve
Review №31

Awesome service, they were attentive and knowledgeable and the price was fair.UPDATE: Still 5 stars. A repair was attempted, but could not be done to my satisfaction due to needing another part that was not available. I was offered a refund. This is good business and why I would prefer others.

Br
Review №32

Honest work for an honest price. I have used this shop a few times now and they always do quality work. Knowledgeable and professional.

B
Review №33

I took my car to these guys based on all the great reviews and was extremely pleased with mmy experience. I appreciated their honesty! They completed the work on time and at a very reasonable cost...I will definitely be using them in the future.

No
Review №34

Outstanding service and experience. Never Met Danny had talked with him since having the car towed to the shop. Communication and well-timed repair is top notch. Ask for Danny, hes your man at this spot.

La
Review №35

Auto clinique has always gone out of their way. To do good service for me i would highly recomend them to everyone

Ma
Review №36

Love this repair shop! They always finish your car in a timely manner and the service is great too! Prices are reasonable and never had any hidden fees that come out of no where at the end.

To
Review №37

If they had 10 Stars I would give them 12 stars. Joey went above and beyond what I expected. They actually save me well over $2,000 on my repair on my Mini Cooper from what the Mini Cooper dealer wanted thank you Joey and next time Im back in the Plano Texas area I will definitely stop by and have some work done if needed you were a lifesaver

Mo
Review №38

I didn’t do any maintenance. The shield of my car went down while driving to work, so I pulled there and they fixed it for me quickly. They even didn’t charge me for that, so i gave some tips (they deserve it).They’re so friendly and professional! Will start maintaining my car with them.

Az
Review №39

My car stopped working in the middle of the road and I had heard about their great service so I immediately called them to come help. Their technician was very quick to come, and he took my car and gave me a loaner car while they fixed mine. I was very satisfied with their service and the prices were very reasonable. I highly recommend Auto Clinique.

LA
Review №40

Excellent quality and very fair pricing. I had a significant amount of body work and a few repairs done. The quality of the work was excellent and Mike and his crew could not have been easier to work with. Their pricing was very reasonable I had had a previous quote from a well known long time Dallas shop that was almost three times more expensive. My car is difficult to find parts for due to its age and they handled that problem easily. I highly recommend Auto Clinique as one of the best body shops I have dealt with in Dallas and their repair work is tops as well.

Na
Review №41

Got great service at this auto shop, very professional and friendly. I have recommended them to all my friends .

Ch
Review №42

This place truly earned their high ratings. Ive never met such honest, kind, and trustworthy people. I brought in a wrecked mitsubishi and they straight up told me it probably wasnt worth fixing. They lost themselves money because of their integrity. I only hope this review brings them more business because they absolutely deserve it.

Ki
Review №43

I visited them after another shop told me that I need to shell out $6,000 to replace my car engine. Auto Clinique fixed the issue for $100. Very honest and friendly people. I will only trust Auto Clinique for my future car repair needs.

D
Review №44

It was great as Always

As
Review №45

This place is amazing! Very very courteous and kind staff. You will be amazed by how nice they are. I brought my WRX there, which was hit from behind. The car was available (in time) in very good status, and no scratch was visible​ anymore. Definitely suggested.

Ro
Review №46

I took my beautiful new Audi into Auto Clinique for some body work because I trust their work. This was my second car and second service with them. Bryan is the manager and he is great ! He got me right in and welcomed me to wait for my car repair. Bryan is enthusiastic and honest. The owner Doc is charming as well and made me feel at,home. If you want knowlegeable technicians to work on your car, this is the place!

Ch
Review №47

Took my car there after a fender bender and they made it just like it was before. They are honest people who do good quality work. Since then, I have taken my cars to them and they continue to do a good job at a good price.

Br
Review №48

Thank you Javier and team for keeping my car running smoothly!! If anyone is in need of car service please come and see them!!

Ni
Review №49

Great shop! These guys are awesome. Joey at the front will get you taken care of without any nonsense and I would be hard pressed to find a better priced place to get any automotive work done.

Ni
Review №50

I have always brought my vehicles here for repairs and Ive never been disappointed. They are amazing to deal with and Ive always had a great experience!

M
Review №51

Great shop to maintain and fix your car! Word of mouth really IS the best source :)They gave me personal attention (which is not very common among bigger garages I have been to), and I really felt my car was in safe hands.

Ch
Review №52

Weve been going to Auto Clinique for 4+ years. They are honest, kind and polite. We take both of our cars there and without a doubt, we feel like we get quality work for a very fair price. They are honest about timelines work efficiently. I also love that they give options -- they explain if a repair is something that is a necessity vs something that can wait or is not necessary. When possible they will tell you if theres an option to utilize used parts (if you want to save some money). I could go on and on about how much I love this place. Ive lived in a lot of places and worked with some good repair shops, but this one tops them all.

An
Review №53

They were the best!! I too my car in because it would hold an idle and would stall. Everybody else was trying to charge me $1000 to fix it. This place I ended up paying around $90 and it only took 45 minutes. Definitely a place to go.

N
Review №54

This is the only Auto repair shop that I can trust past 15 years!! They always have an expert and knowledgeful technician who knows about any car inside out. They are friendly and honest with services and fees.I always end up leaving the shop happy with their service, and their treatment, way beyond my expectation…. Highly recommended to everyone.....

Lo
Review №55

Fantastic service, very honest technicians. Wont charge you for things you dont need, wont try to upsell. Ive even had them refuse to charge me for fixing small things. Very nice people!

Da
Review №56

What a group of stand-up people! All very honest and friendly. I would highly recommend all my friends and family to this shop for any repairs. Its hard to trust shops but Joey and Robert know customer service and what it takes to get the job done right and on-time.

Gr
Review №57

These guys are true diamonds in the rough. They are very knowledgeable and VERY honest. I thought I was in for a major repair, and they could have done/charged me for that, and Id have been none the wiser. Its hard to find auto mechanics with this level of expertise and integrity. Last but not least... they are fairly priced.

m
Review №58

My car was having engine problems for a while. I took it everywhere in order to see why the check engine light was on, and no one could diagnose where the issue was rooting from. Finally, I came to Auto Clinique and not only did they quickly fix the problem, but it was also very affordable. Thank you for having such great customer service!

S
Review №59

Auto clinique was amazing. Ive taken several of my cars there and always had an excellent experience. The owner and manager are honest, prices are the most fair out of any mechanic shop I have ever gone to or heard about, and they are punctual and do great work. They did a great job with my Audis transmission, my Mitsubishis brakes, and other jobs! Im very satisfied with my experience and recommend Auto Clinique to everyone!

Ph
Review №60

Absolutely honest assessment and recommendation from the owner. Refreshing. Pleasant and knowledgeable staff as well. Id highly recommend, and will be back with any future needs.

Me
Review №61

Always friendly and honest service. Ive been coming here for years and they always take great care of me. I would recommend this shop to anyone.

De
Review №62

Quick repair time. Half the price of dealership. Friendly staff.

Lu
Review №63

They are fantastic. Recommend to everybody for collision repair and mechanical work. Thank you so much Mike :)

ka
Review №64

I truly recommend this mechanic shop! The staff is friendly and make sure all of your needs are met on time. The costs are also very budget-friendly so make sure to check them out!

Li
Review №65

Very honest and fair! I highly recommend this place. Being a single woman, it is easy to get scammed. I would recommend this place to all my friends and family.

Ro
Review №66

Ive brought my car here for many many years. They are amazing to deal with and Ive always had a great experience. Very knowledgeable when it comes to cars and great people who have always exceeded my expectations. Thanks!

Me
Review №67

I crushed in the side of my passenger door and took off my mirror and Auto Clinique made it look as good as new. Their prices are affordable and they took the time to wash and vacuum my car. Highly recommended!

vi
Review №68

Good service for unhyped labor charges

Ry
Review №69

If i could give ZERO Stars i would. I took my car here thinking that they would be a GREAT location to bring my car for repairs. well i was VERY wrong. So i brought my car here after having a horrifying experience with another mechanic . My AC compressor had went out in my car and i found out that it was the wire that goes to the compressor was bad and needed to be replaced. so i took my vehicle there and told them that i needed the wire replaced. dropped the car off at 8 that morning and took a lyft to work in irving. came back that evening and was told that the wire was replaced but for some reason the compressor still wouldnt come on and they needed another 24 hours to figure out what the issue was. since this is only vehicle i couldnt let them keep the vehicle. so i just found out yesterday by the mercedes benz dealership that the wire was never replaced, i went back to the location to see what they did, all they said was they tried other ways to get my compressor to come on, but all i asked was for the wire to be replaced. they said they replaced the wire but CLEARLY they didnt. all the manger or the store could give me was a credit for what i spent there but i refuse to bring my vehicle back to a place that didnt do the work i requested in the first place. i wont be back to this location and i just want to warn people. if you are getting work done there.. please make sure they actually do the work.. because i just threw money in the trash the day i left my car there.. smh

Ka
Review №70

Always great service with fair prices.

Ti
Review №71

The people at Auto Clinique are very trustworthy and genuine, and truly care about their customers. If youre looking for a reliable mechanic shop, youve found the right place!

Er
Review №72

Got my front brakes and rotors replaced here about 2 months and they already need to be replaced. I had originally brought my own brakes and rotors to be installed that I bought from autozone, but they insisted I use the brakes they supplied because it came with a warranty. I knew something didnt seem right that Im already hearing grinding after only 2 months so I took it to another repair place and they said theres no way these brakes could have been replaced 2 months ago. Thanks for screwing me out of $350. I will never use this place ever again !!!!!

Sa
Review №73

Simply they are best. I had a mechanical prblem for a long time I took it to different places no body could fix it. Auto Clinque team found the problem and fixed my car. I recomend them to evey body. I really appreciate the service. Thank you so much.

Dr
Review №74

These guys are nice and seem knowledgeable. However, I brought my truck to them with one tail light malfunction. They tried to fix it and admittedly failed to do so. They charged me anyway for the labor which I found out made things worse. Now both lights are not working, my remote keyless entry system is down (the batteries are new), the car alarm goes off when I manually unlock it, the tire sensors are offline and when I turn the headlights on, all hell breaks loose with the electrical system. They did offer to take another look at it however I would not let them touch it again.

Ha
Review №75

I had some moderately heavy front end body damage on my hatchback. Out of the three places I got quotes, Auto Clinique was the least expensive, and they had the fastest turn around time. All the others told me it would take up to a month to have my car fixed. When I went back a week and a half later, my car was perfect. All the damage had been fixed to the point where it didnt look like anything had ever touched it. They even vacuumed and washed it twice!The owner and his employees are extremely helpful and polite, talking through with me everything I wanted to know without ever showing any frustration (I am car-inept, so I asked a lot of questions). Fantastic service and the best prices that Ive found have made my experience here amazing. Hopefully I wont need body damage repairs again, but if I do, Ill be coming back here!

Br
Review №76

Very impressed with this shop, friendly and honest group of guys. Fair price, accurate quote, and crazy fast turn around. Highly highly recommend!

MS
Review №77

Amazing service! Danny and his team are professional!

Li
Review №78

They do great work and are very reasonable.

Ki
Review №79

Love this place. And NO I am not a family member or work there. The owner Mike is awesome! I took my 04 Audi A4 to have some minor mechanical work done here. Not only was it fixed in a timely manner, but anyone whom has a foreign car understands repairs can cost you an arm, leg, kidney and blood. Prices are reasonable and affordable. Brian, was very honest and forthcoming with pricing and how long it would take to have my car repaired. Ive only live in Texas for about five years and love this place. Hey sometimes you get a FREE carwash next door. You cant beat a FREE carwash :)

Ma
Review №80

They did a great job . I strongly recommend them to whoever looking for a high standard auto work.

Va
Review №81

Im fairly new to Dallas so I dont know of any mechanics out here. I have 2 vehicles and one needed work I passed by this place decided to stop in had them look at my car told them it smelled like gas, so i left my vehicle in their hands just to get it back still smelling of gas after I paid more than $100 for that and also my car came back from their shop with a major leak from the oil pan which prior to taking it, it didnt even have a tiny leak.. So again had them fix that plus the gas smell paid them over $500 for all that brought it back home and my car was not driving smooth at all like Iim used to it driving and the gas smell is still an issue. Now something else is wrong with it so i have not been able to use that car in months since this place touched my car it has more issues then when I first took it to them... The men gave me a list of issues they said my car had when i just had my car worked on 2 months prior to moving to Dallas and my car was in great condition so that made me uncomfortable. This place left a very sour taste in my mouth for Dallas and the kind of mechanics you have out here.. Coming from a much smaller city and from an amazing mechanic I had for over 12 yrs to this is so heart breaking. I am a single women with a child with one income and to have been robbed because thats exactly how i feel i was robbed by this place is very disturbing to me. Now Im having a very hard time trusting any mechanics out here i was as desperate to haul my vehicle back to my home town just to get my mechanic to fix what this shop has done to my car.. Since then I found a new shop which is working on my 2nd vehicle and they have amazing reviews and tons of them not just a hand full and i told him my experience with this shop and he asked me if it was this shop and said it by name i said yes so i found out many clients go to them after being robbed by this shop... So I would not even recommend this shop to my worst enemy... I wouldnt doubt if the reviews before me are done by workers or friends of workers because Im having a very hard time believing them.. So good luck if you decide to use them. I know I wouldnt even let them do something as simple as changing my battery..

He
Review №82

These guys are pros. And way too friendly comparing to the norm. They fixed up my mercedes third the price park place offered for my mercedes. I strongly recommend them as your go-to mechanic even if you dont live nearby

Ma
Review №83

These guys are terrific!! I went to several body shops and their pricers were 2x what I was charged at Auto Clinque. I wondered a little with the huge price difference but they did a beautiful repair on my SUV. It was done in a very reasonable timeframe, and the paint match was perfect! While I hope I dont need any other body work but if/when I do, this is the place I will definitely go to!

Na
Review №84

Nice people and very professional job thanks to them

Ty
Review №85

Ive been taking multiple company trucks to these guys for years as well as my own personal vehicle. From day one they have been honest in their assessment of what my vehicles actually need instead of trying to sell me parts and repairs that are unnecessary at that time. They are actually all nice people that are not scam artists like most mechanics. Robert is my go-to guy there and he always gets me in, out and back on the road as soon as he can. This is a 1 in 1000 shop that you can build a relationship with. Even if this shop is out of your way it is well worth it not to spend hundreds more on unnecessary or poorly done repairs. Ive never written a review on a business in my life but these guys warrant the extra effort on my part, theyve more than earned it. Cant recommend them enough!

Br
Review №86

Very rude employees and bad customer service I will not be back. The shop next door Europa fixed my problem and the staff was much nicer.

Ir
Review №87

Been a customer for many years, consistent quality with great courtesious service

Gr
Review №88

Friendly, knowledgeable, reasonably priced. I would recommend them for your car service.

Je
Review №89

Manager Brian went above and beyond his time and out of kindness helped me a great deal with my car and had fun doing it as well which always helps great prices and good location whole staff seemed to be very friendly with a smile I will be coming back

Da
Review №90

Fast, honest, great prices.

da
Review №91

Mike is very nice and he is going out of his way to get the job doneGood service and price

Co
Review №92

Ive never been disappointed by the service received here. I cant imagine going anywhere else.

Le
Review №93

Absolutely horrible!!!! Do NOT come here if you are a woman. And probably not even if youre a man. They have stolen items from my car.... Although they did write a check to replace what was taken please.... BE WARE!!!!!!

vi
Review №94

Really good and honest experts

Au
Review №95

Great place to go to!

Ti
Review №96

Robert very good mechanic

Sh
Review №97

Very reasonable and reliable.

DA
Review №98

Best mechanics in DFW

Ch
Review №99

Robert is the man!

Tr
Review №100

Great Service!

Information
15 Photos
100 Comments
4.6 Rating
  • Address:17921 Preston Rd, Dallas, TX 75252, United States
  • Site:http://theautoclinique.com/
  • Phone:+1 972-930-9995
Categories
  • Auto body shop
  • Auto repair shop
Working hours
  • Monday:8AM–6PM
  • Tuesday:9AM–4PM
  • Wednesday:Closed
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:8AM–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
Similar organizations