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Dennis Road Automotive
11155 Dennis Rd, Dallas, TX 75229, United States
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Dennis Road Automotive
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Bu
Review №1

Highly recommend this facility. James and Jeremy went out of their way to service my car so that I was able to continue my road trip without delay. Oil change, washer fluid,dusted brakes and a few other note worthy items for a safe and smooth trip. Everyone was very professional and personable. A great experience for a traveling visitor to the area.. Thank you, Bud Hooven 7/2021

Ja
Review №2

Dennis Road Automotive took really good care of my Mustang. needed a few small repairs and Jeremy and his mechanics got her back and running in a timely manner. A1 service. Thanks guys!

Ti
Review №3

Honest, Dependable, TrustworthyI have been taking all my family vehicles to Dennis Road for more than 10 years, and now 2 of them are over 16 years old. Without a doubt, Dennis Road has reliably and cost-effectively extended the life of my vehicles. They regularly service my vehicles, are always thorough in diagnosing them, and never up-sell or replace parts that are not absolutely required. They are truly THE go-to full service auto repair shop. And then this summer, they went way above and beyond all expectation! My wife and I were on a long road trip to visit extended family members in several different states when we unexpectedly developed a strange issue. The gear shift to my 16 year old Toyota Van was not responsive in any position; not in forward, or reverse. The panic of being far out of town and maybe experiencing transmission problems was alarming. Transmission repairs often are over $3k, which would not make sense for my old vehicle. And shopping for a new or used vehicle, out of town, and during this covid-period where cars are hard to find, was an unpleasant task to consider. First thing the next morning, a Saturday, I urgently began to call for local help and advice. The Toyota dealership advised they couldn’t even diagnose the issue for 3 weeks. Several national and local transmission shops could maybe work us in about 10 days. While sweating my options, I left a voicemail at Dennis Road to call me on Monday, since they are closed on Saturdays. Then, to my surprise, the Owner called me. On Saturday, after hours. I explained my problem, and then he asked to FaceTime with me to see and assess the problem so we could determine which kind of car repair shop would be best. He looked over the shifting issue and then had me show him various things under the hood. With that, he suggested the problem was not as major as a full transmission repair, and recommended taking the vehicle to a local, reputable, independent full service auto repair shop. I quickly began to look for repair shops and was able to locate one nearby that closed at 2pm. And they agreed to work me in as soon as I could get the vehicle towed in. Long story short, they found a small o-ring needed to be replaced; just a $10 part plus labor. Needless to say, I was thrilled. I truly feel I was saved lots of time that I would have lost while out of town, as well as the unpleasant potential of servicing the transmission or purchasing a new or used vehicle! Now, after our extended 2 month road trip and traveling over 4,000 miles, we are safely back in Dallas. Once again, Dennis Road provided me superior service! And I’ll be in soon for my regular servicing and oil change. Thank you, guys!

Ca
Review №4

Being new to the Dallas area, I received a recommendation to Dennis Road Automotive from Jesus of America Tire Company. In contact with the manager, James Craig of Dennis Road Automotive via phone and explaining what repair was needed, he provided me a detailed expense and placed an order for the part which was required for the repair. Upon taking my car in for the repair, I was politely and professionally greeted by James and his staff. Once the repair was completed early the following day, I was pleasantly informed that the actual repair required two hours less time for the labor and the final charge had been reduced. Wow. What an honest and high integrity repair shop. I plan to take all of my automotive repairs there for my two cars in the future and recommend James and his team to my son who lives locally.Thanks James for the excellent work, professional attitude, attention to details and integrity.

Bl
Review №5

Dennis Road Automotive is not the most expensive and not the cheapest. What you get is fast, quality service. They will install the cheaper parts customers furnish, but recommend using OEM quality parts. Not many shops allow this. Dennis Road Automotive is definitely recommended. They have a climate controlled shop that allows mechanics to do quality work.

Ch
Review №6

The guys are always super friendly and helpful.

Ke
Review №7

Great people and honest services

Jo
Review №8

Awesome staff and awesome mechanics and quality services.

Ba
Review №9

We have 5 vehicles at Atlas Plumbing and they all go to Dennis Road when we have issues. The guys are friendly and get our vehicles fixed quick!

Ia
Review №10

I took my vehicles to James, Jeremy, Riley, and the team at Dennis Road Automotive for the entire 6 years I lived in the DFW area and - in my 26 years as a licensed driver who has almost exclusively owned higher mileage vehicles (i.e., no shortage of work to be performed) - I took vehicles to many other mechanics prior to that. Dennis Road Automotive is the best for many reasons: the utmost integrity, great customer service and commitment to their customers, quality work, outstanding value, and countless other positive attributes. They will treat your vehicle as though its their own, including in their recommendations; Dennis Road earns enough work the right/old-fashioned way to where the last thing they need to do is drum up fake work that needs to be done on your vehicle and their recommendations can be taken at face value. If you treat the Dennis Road team fairly and with respect, and give them the opportunity to partner with you in maintaining your vehicle, then they will return the favor many times over and take great care of you. There is very minimal turnover among their mechanics for good reason, and James, Jeremy, and Riley have worked together leading the operation for years. As an example of all Dennis Road entails, Riley drove more than 30 minutes from his home to meet me at my vehicle on the Saturday of Memorial Day weekend (i.e., the shop was officially closed) when the vehicle began leaking oil shortly after a recent oil change. The issue turned out to be completely unrelated to the oil change (an oil coolant line had begun leaking on a vehicle with almost 200,000 miles), but that situation defines who Dennis Road is and how they handle their business. When I moved roughly 45 minutes away from Dennis Road several years back, I didnt even think about looking for another mechanic closer to my new home - it is not possible that there is a better shop in the entire DFW area, and Im grateful to Dennis Road for all theyve done for my vehicles and myself in the last 6 years.

Ti
Review №11

Great place, always takes great care of my vehicle!

Fe
Review №12

I called this shop to see if they were able to look at a car I was looking to buy for my teen daughter. They were able to squeeze me in. James helped us and provided a very detailed and thorough inspection and gave me his professional opinion. I have no doubt that with his opinion, he saved me thousands of dollars and a headache down the road. Would definitely drive 45 minutes to go back!!!

Cy
Review №13

Had a wonderful experience after being jostled around by several mechanics for a simple wheel-bearing fix. James and Jeremy made a special effort to meet my wrecker after hours to ensure the safety my van after another rendered the vehicle inoperable.Excellent communication and friendly staff. Very happy and return when future repairs are needed.

sh
Review №14

This place is awesome! I made an appointment online they got my vehicle in the next day, they did a diagnostic test and located the problem. They called me to inform me of the price to get it repaired which was very reasonable. It was repaired and returned back to me the same day. There mechanics are ASE certified, and did a great job! Thank you Dennis Road Automotive! 👍🏻

Da
Review №15

We take all are vans to him he knows his stuff

Ti
Review №16

Great service...very attentive and explanatory. Honest mechanics

Co
Review №17

By far, the best service I have received at any business. Period. The staff did an outstanding job on my vehicle, while keeping me on budget. Riley was very communicative and heartfelt throughout the entire process. The entire staff is friendly and makes you feel like family. I wouldn’t recommend going anywhere else for automotive repair except for Dennis Road Automotive. They are simply phenomenal.

A
Review №18

Everyone here was very helpful from the beginning of the car repair process to the end. I got prices and all the information they could give me up front and they kept me in the loop throughout all the repairs and if anything changed. This shop is nowhere near where I live, but I will continue to drive to them for repairs (as long as my car isnt broken all the way down so I cant)!

Ka
Review №19

Reliable, competent, professional and courteous... is there any more you could want? PROFESSIONAL.

ju
Review №20

Excellent place! Ive had my vehicle maintained here for over a year and dont have one complaint. Friendly staff and great service which is hard to come by these days.

Wi
Review №21

Great professional customer service!!These guys will fix and explain anything

Er
Review №22

Cannot recommend this place enough! I had my vehicle being serviced by a local Ford dealership but was not thrilled by the last two services. My neighbor is a district manager for a National auto parts chain and recommended this shop to me. Went yesterday and spoke with Jeremy, I wanted an oil change, was looking at after-market suspension upgrade, possible brake fluid replacement and work on my blind spot indicator.I drop the vehicle off at noon on Wednesday, it was ready by 5pm that evening. I got a complete brief from Jeremy as to what was done and why. He reviewed company specifications for certain services to be performed. They did an oil change, troubleshot my blind spot indicator, did a brake fluid replacement. They reviewed the air filter and cabin filter--both did need not replacing which I knew since I did that less than 4k miles ago. Did not try to up sell me on a suspension package--said mine were still good showing no signs of leakage.Folks, if you are in need of a good shop. A shop that you want to develop a relationship with and remain with for a long period of time, guys--THIS IS THE PLACE!

Ca
Review №23

This shop has prices that are competitive and the work is done well. The guys are trustworthy and it is a family owned business that has noticeably good customer service. One time I brought my 12 year old car in with a list of work from the dealer, and these guys did it for a much lower price and the car runs great! It’s good to have a shop nearby that you can trust.

To
Review №24

I just dropped my pickup off with Riley and the guys up there. Havent been here before but they seem to be very knowledgeable and honest guys. Hopefully they get me back on the road soon. Sorry I could not give you a full five stars not yet anyway. But its looking good so far

Ka
Review №25

This place was great. The guys here were extremely knowledgeable. As a gal who tries her best to take care of her truck but may not know the ins and outs, it was really nice having these gentlemen explain and give me their honest input in a way that I could really understand. Reasonably priced, really excellent hands-on service. I would recommend to anybody. James, Jeremy, and Riley ALL took their time to help me out.

Je
Review №26

I use to work near by and had these guys service our fleet. They helped me get 5 nonworking trucks back on the road reasonably. I used them for my personal cars as well. Never an issue afterward. Rielly and Jeremy are always very helpful. If they dont know, the find out and get back with me quick. Love these guys.

An
Review №27

They do very good work there.

Sa
Review №28

Update #2: Its been a year since my original review, and this company has actually gone above and beyond to prove that they are trustworthy, honest, and caring. They totally get customer service! Well stick with them.Update: I called the company to discuss my concerns and the work that was done in the initial visit. And I was satisfied that the guy truly was trying to save us from an unnecessary expense by recharging and not replacing the battery in the first place. Whether or not all was done perfectly, I at least feel like the guys at this shop are honest, and that is worth a whole lot.We chose this place based on reviews indicating they are honest and will not upsell. My husbands truck wouldnt start last week, so we had it towed to this shop. They completed a diagnostic assessment and we walked out with a $1500 bill. Took the truck home. The next time my husband tried to start it...nothing. The truck needed a new battery (another $140)!!! How on earth was that not the first item checked and replaced?! The company did pay to have the truck towed back to the shop, but we are, of course, left wondering if the $1500 in repairs was wholly unnecessary...not a great feeling.

Mo
Review №29

Recently asked for a quote on work and all great up until I noticed a piece of a side mirror off my Lexus was missing. Contacted the office and they were responsive however automatically assumed it was brought this way. Told them this was not correct and once mentioned a review they said they would look into it. Called and spoke to James and mentioned part was ordered however sent back because I was out of town for a couple of days and unresponsive. Can not believe it! Also mentioned that cameras showed car cameras in that way however could not show me camera since it was erased. I really thought the auto shop would own the issue since they were so responsive and professional. Dissatisfied and disappointed.Update: Dennis Road Automotive is ordering part and going to replace side missing of mirror. Thank you for going above and beyond! Really appreciate you!

Lo
Review №30

Honest, competent, professional and courteous... is there any more you could want?It isnt cheap but, the work is done right and the price is fair.

To
Review №31

Ive gone to Dennis Roadoad Automotive for my car repairs for 50-Years. They are the BEST! Its ownership remains within the same family. Very, very reliable.

Re
Review №32

Very pleased with the great, quick service. Employees are very kind and attentive, especially James, Jeramie, and Riley. I had my car in three times (for unrelated issues) over the past few weeks, and they took great care of me!

Ka
Review №33

I am a FOREVER customer with Dennis Road Automotive. They have a gentleman named Riley working there who has the absolute BEST customer service I have ever received. He informed of everything that was going on with my car, offered me cookies and water while I waited, even worked with me on the price of repairs. Everyone there was so nice and welcoming. I really felt like my car was in good hands. I am beyond satisfied with the repairs done to my car. Its driving the way it did when I first purchased it. I like that the mechanics are older gentleman because that means they have a lot of experience, which means they know their stuff. I took it to a different mechanic before I came here and had to take it back twice! Not only that, but I was also informed by Riley that they put the wrong parts on my car. I really wish I could have saved money and came to Dennis Road Automotive first, but I now know going forward that this is the place I can trust to take care of me and my car :)

Sa
Review №34

New to the area and had my car worked on a few weeks ago. Very nice people at the shop that keep you updated every step of the way. I will be a returning customer for sure!

Ca
Review №35

This company is the best repair shop in North Texas! They stand by their repairs and dont try to up-sell the customers. Ive been a customer for over 5 years and Im STILL impressed by their pricing and professional attitude. They are pleasant to work with and do the work on time.Call me Customer for Life!!

Ma
Review №36

Some of the best in the business. James Jeremy and Riley are honest, courteous, and will bend over backwards to take care of you. Their mechanics are all certified techs and will diagnose and repair your vehicle, not just throw parts at it hoping for a fix. They can and do work on anything, from classic cars to high end modern vehicles, even work trucks and heavy duty vehicles. I trust Dennis Road Automotive to do it right, every time.

Ro
Review №37

The customer service was wonderful. They explained everything I would need to get my car fixed, gave me best and worst scenarios and did a great job.

Da
Review №38

Found this company on google and chose them because of the great reviews. Well, the reviews were correct. I brought our Lexus SUV into the shop and they were able to diagnose and fix the issues where 2 other shops couldnt correct. If you work with anyone, ask for Riley. Riley was super knowledgeable, helpful and very fair. I am now a permanent customer!Thank you Riley and Dennis Automotive!

Ch
Review №39

Great guys, wonderful service.

Ca
Review №40

I loved my experience at Dennis Road Automotive. Charles was extremely personable and helpful to me and to my boyfriend, and he gave us great service while replacing my side mirror. Thank you Charles !

Ch
Review №41

These guys do an awesome job ! Ive taken 3 personal vehicles to them for brakes, axle repair, oil changes, pretty much anything you can think of and I always get a fair price and never have to worry about surprises. When I was in charge of a fleet of 60 vehicles they handled them as well and we always could trust them to fix only what absolutely needed to be fixed and they always looked out for our best interest on high mileage vehicles. Highly recommend them to anyone who asks !

Eu
Review №42

We have been going to Dennis Road for about 10 years. James,Jeremy, and the crew have always take care of us. They are up front with what is wrong, what is critical and what is optional for another day (or payday). Over the years Ive taken at least 5 different cars to them and each time they treated it as if it were their own. Professional, timely, and trustworthy; what more could you ask for.

Au
Review №43

Hands down one the best mechanics we have ever used. If you are looking for an honest, transparent, and truthful mechanic, YOUVE FOUND THEM. They treat you like family and keep you updated throughout the service process. They do great work and stand behind it. I highly recommend them!

Jo
Review №44

Excellent service. Brought my car in for a second opinion about some work Pep Boys said HAD to be done ASAP. A mechanic stopped his lunch break to come check it out and then they showed me exactly what they were seeing and that my car was fine. They didnt come up with any work they could charge me for. They didnt even charge me for the inspection. I was super impressed.

Sh
Review №45

Amazing customer service.

la
Review №46

If I could give them 10 stars I would! We had our check engine light on and were prepared for a $1,500 bill. They called back and a wire was not plugged in correctly so they only charged us for the diagnostic plus $45. What a relief! An HONEST mechanic. We are customers for life. And they gave my 2 year old and 5 year old sons brand new Hot Wheels in the package to play with.

Ro
Review №47

I have been to many auto repair shops in the DFW area. Most were OK, but when I took my husbands 96 Chevy z-71 to Dennis Road, I was the most satisfied I have been in years with an auto repair shop. They were confident and took time to be sure they understood my concerns.They fixed the truck quickly and efficiently. I waited in their comfortable waiting room until the repairs were done. They kept me informed and when the work was done, the best part was the price. I was blown away by the great pricing. I would recommend Dennis Road Automotive to EVERYONE!. They are honest, fair and have a great shop. The auto techs were friendly and the Customer Service was second to none. Will be going back!

Ch
Review №48

My company has been doing business with them for quite some time. I came on board with my company, they referred me and have provided great services. The guys up there are very nice, respectful and honest with the work they provide. Adam is my go to guy to get me taken care of and makes sure my car is checked out as needed. I recommend Dennis Road Automotive!

Li
Review №49

This place was great! It gets all 5 stars for a reason. Wonderful people and fair prices :-) if I need anything else done to my car this is where Ill go. Thanks for the awesome service!

Du
Review №50

They left my skid plate hanging on by a few threads right next to an expensive and critical hybrid steering motor. They charged me a $200 premium over the industry norm for a job not finished. Luckily I looked under the vehicle when I got home. I wish I could post the pictures as proof. Sorry guys, I gave you a shot especially since you took care of me on Moog’s mistake, even though you chastised me like I did it which I found to be extremely rude, but you won’t gouge me again and leave parts dangling from under my vehicle. A customer has a right to ask questions and you should willingly answer them. Not feel challenged. It seems you’re a good shop but not in my experience. I tightened the bolts myself because you’re not touching my vehicle again. I asked for you to refund me the premium you charged me, not the full price, and you said no and hung up on me, knowing I was going to post this if we couldn’t work things out. So here it is, your choice. Let me know if you want the photo proof.

To
Review №51

Super fast service and friendly staff.

Fr
Review №52

Hello Viewers,Dennis Road Automotive has exceeded my expectation with their gratitude and customer service. The team was very prompt with the issues Id with both vehicles. They explained the program and gave me the appropriate solution in order to get it resolve. Dont hesitate to give these guys a call. This is from my personal experience.

Jo
Review №53

I have used Dennis Road Auto for over 15 years and I have always been pleased with their service. They have always explained what they were doing & I have always felt they have gone above and beyond in their service & care. I have highly recommended them to friends. They are more than fair in their pricing and service. I wouldnt consider taking my car anywhere else.

Pi
Review №54

Highly recommend to do Pre-Purchase Inspection here before you buy an used car. Today I sent them an used SUV for the inspection. They found rust and didnt recommend me to buy it. They saved me tons of money in the future, and even didnt charge me anything. Great service and professional ! Thanks a lot !!!

Wi
Review №55

I was considering a used car but needed help in evaluating the car. Went to Dennis Road Automotive after doing an internet search. I made an appointment the day prior and the entire checkup took a little over an hour. They spotted a few minor things which they pointed out to me, but said the car was in great mechanical shape overall. Thank you! I would highly recommend.

Li
Review №56

Dennis Road Automotive replaced the motor, two catalytic converters and did the state inspection on my SUV. They did a great job, I’m very glad I went to them. The shop is very well equipped and the Mechanics are very knowledgeable and are qualified to do a complex job like replacing a motor to a simple task like a state inspection. James even called the motor’s Warranty Company directly to help me avoid the hassle of dealing with a very unpleasant claim specialist, Thank You James!  They all went above and beyond in service and I HIGHLY RECOMMEND Dennis Rd Automotive

Jo
Review №57

I am always skeptical of online reviews. These folks are over the top good. Integrity is top notch and customer service is tremendous.

O'
Review №58

I can not say enough good things about them. Brakes needed to be repaired, come to find out my rotors as well. Being that Im a college student, I told them what my budget was. They were more than willing to work with me. I am glad there are still honest and understanding car mechanics around. 5 star all the way.

K
Review №59

The guys at Dennis Road Auto were extremely helpful when I took my vehicle for a prepurchase inspection. They walked me around the vehicle while it was still lifted to show me what all they were looking at. It was an extra touch that really made the trip worth it. I will be heading to these guys again for sure!

La
Review №60

Always a good experience! Have used them for both mine and my wifes vehicles. Reliable!!

De
Review №61

Nothing like waking up to car issues. I found the shop that was closest to take my car at 7:30 am. No appointment and a “Service Engine” light on and blinking. Took my car to the shop, and when they opened a service tech came out to go over what was wrong.The tech supplied me with a ride to work and two follow up calls discussing the issue. Thankfully, the issues were minor. As well, the cost was a lot less than I had planned.I would definitely come back again, as well recommend them to anyone I know.Great job and a happy, thankful customer!!

St
Review №62

They took great care of us today and gave us above and beyond service. Very fair prices! I would highly recommend them.

Br
Review №63

Came in to diagnose a check engine light. They helped me to track down an outstanding Ford recall for the issue I was having. They even called the dealership for me to tell them I was on my way. Highly recommend!

Jo
Review №64

Return customer, & Ill continue to bring all my auto repair business here!When a shop that SELLS engines recommends this shop to INSTALL them, you know youre getting good counsel. James & team replaced motor in my 1994 Toyota pickup, talked me through their recommendation to handle a few preventative repairs while the block was out...with the intent to save me future labor costs. Its back to nearly-new performance.Then, after inheriting a 40-year old Chevy Suburban (lake car), we needed a multipoint inspection. Their thorough analysis of the vehicles condition, plus ensuring I understood the ongoing concerns of operating a near-classic auto gave me the confidence to proceed with a slate of repairs... and now its such a joy to drive!The statement if you find an honest Mechanic, keep him rings perfectly true with this shop. They have my highest praise for authenticity, professionalism, customer service and price.

PR
Review №65

Great service!

Pa
Review №66

Took my 2008 Ford Edge for some much needed work. Transmission needed new sensors, rotors resurfacing and brakes. James and Jeremy know what it means to give fantastic customer service. Your car is like a member of the family. It needs to be cared for and maintained. Without it, getting around would be a horrible experience. Im glad to have Dennis Road Automotive in my life for my vehicle. I know I can count on them to take care of me~! Thank you James & Jeremy......no wonder your business is always overflowing with customers~!!!

Al
Review №67

Stopped here thought we were having some issues with the transmission but turns out it was something simple. Even though they were extremely busy they took the time to look it over and had us back on the road within an hour. Thanks to jeramie and David for helping us out and I will recommend this shop to anyone!!!!

ca
Review №68

This business and the people are amazing....weve been customers for several years and Im sorry I didnt find them sooner (and I liked my last shop!). They have the ability to handle complex diagnostics and big repairs as well as the simple stuff. We tend to keep our cars a little too long, so I know these things! Theyve kept us running and have advised us when its no longer worth fixing. They are now helping us with pre-buy inspections and again, their expertise and knowledge are invaluable. We like the fact that they are a family business and appreciate their honesty, reasonable prices and expertise. We plan to be customers forever. Dont be fooled by the outside of the shop or the surrounding area....this place is a class act.

Mi
Review №69

100% satisfaction with service, work, and price.

Sc
Review №70

I have worked with James and his guys for four years. These guys are great. No fluff they tell it like it is and go out of their way to take of the customerVery Impressed!!!!

Jo
Review №71

Man these guys are my homeboys! Chose them based on yelp reviews a couple years ago and was so impressed with every aspect of doing business with them Ive been a regular ever since! They definitely have my long term commitment to place all my auto repair needs in their hands for as long as I live within distance. I drive 50k/yr on a 3/4 ton HD for work (independent contractor), so they see me fairly often. Theyve done everything for me from routine maintenance to tranny swap and everything in between. Ive referred friends and coworkers multiple times who were all equally satisfied. Every member of the staff here is as friendly as ever, eager to help, always honest, direct, trustworthy, highly competent people. Should have left a stellar review long long ago, but I dont computer much.

Su
Review №72

Great guys, expert in all types of cars/truck. Would go back.

Pr
Review №73

Good honest service. Always busy, make sure to call ahead

k
Review №74

Friendly and honest staff, affordable prices, and fast service. Im never taking my car to anyone else.

Ch
Review №75

Friendly, fair, thorough, accommodating... What more could you want? They are the best shop Ive been to anywhere in the country - and Ive lived many places (a close second is Autograff Motor Works in Salt Lake City). Dennis Road Automotive gave me a ride home while I left the truck in the shop all day - that was wonderful! (I do live within 2 miles tho). Just go see them. Youll be warmly welcomed, completely informed and reasonably charged for quality work. Im now a regular and I would recommend them to anyone.

Ma
Review №76

Great staff and good prices for their work. Honest and caring.

Ro
Review №77

Always EXCELLENT service. Our company has been using Dennis road for 15 years and would not use anyone else. We could not be happier with the service we have received.

Va
Review №78

I wouldnt trust my car with anyone else! They are always so nice & friendly! My family has been bringing their cars here for years & will continue to do so!

Sa
Review №79

Amazing service and super nice mechanics! They helped me make a decision on a used car I was thinking of buying. They did a pre purchase inspection and told me exactly what was wrong and ok about the car. James and Jose were awesome!

N
Review №80

It Was really good experience, I took my ford explorer to other places for blend door actuator replacement they were charging very high but these guys charged me almost 1/3 of other places and they did really good.. I will continue to do business with Dennis Road Automotive...

Ma
Review №81

Excellent Auto Repair as a woman I feel very comfortable ask for Jeremy

Ma
Review №82

This is a first-rate shop! My old 2000 Buick needed axle work---the work was done in a timely manner, the price was better than I expected, the customer service is stellar, and I cant wait to take my car back for more work---LOL---how often can anyone say that? Highly recommended AAAAA+++++

Lo
Review №83

I found Dennis Road Automotive by searching online. Im SO glad we found this shop! Weve had more than our fair share of car trouble over the years so Ive been to plenty of shops. This is, BY FAR, my favorite. These guys are extremely friendly, honest, and helpful. They have picked me up and taken me home, given my kids little prizes, taken care of warranty paperwork for me, and they stand behind their work every time. I highly recommend visiting James and his team the next time your car needs work!

El
Review №84

The service was great but this place is not good for students who cant afford to fix cars. I mean I have a very cheap car and it needs a lot of things done. I get it and know that they were trying to fix it right but if I cant afford a good car that means I cant afford to pay about 1000 dollars. They tried so hard to get the parts since my car is old but the labor fee and other things are just too expensive for me. I fixed my car in a different autoshop with about a half of the price they asked.

St
Review №85

Great service, friendly office staff and technicians, and have always found a solution despite other shops not being able to!

Da
Review №86

Nothing but positive things to say about Dennis Road Automotive. 2007 Chevy Silverado had reduced engine power, traction control and stabilitrak issue. James first tried to see if issue was covered by manufacturer because of a recent recall. Theyre in business to make money like everyone else, but they review all options and communicate very well with their customers. Honesty and integrity goes a long way. Ill never go anywhere else.

Lu
Review №87

Great service. I had my car there a couple of months ago and my car drive great after the alignment.

Ma
Review №88

The guys at Dennis Road Automotive are great! As a woman, I expected I might have some trouble with car guys. These gentlemen took the time to tell me about the initial costs to look over all the problems my car was having, called to tell me about what they found, ask how I wanted to proceed, and worked with me to split up the work to fit my budget.I initially took my car to the dealership to get a looking it over quote of $170 for one issue. The excellent guys at Dennis Road Automotive diagnosed the problem, got the repair part, and replaced it for $220. They even called a week later to make sure everything was still working well.I cannot thank these guys enough for the great job they did and how much they helped me out!

Ni
Review №89

I called around looking for someone to help me R&R my engine so I could have my machine shop install my 426 rotating assembly and no one had the time or motivation to help me. I called and they helped me out at a very fair price

An
Review №90

Im glad a buddy of mine told me about these guys because Ive taken my vehicles there several times now and Ive never been disappointed with their work and the prices are reasonable.

Tr
Review №91

I only take my car here, they will always try to repair your car instead of buying new parts if possible.

Un
Review №92

They got my car fixed up by the following day and were very up front about the necessary materials and cost. No hidden fees.

Ti
Review №93

The guys at Dennis automotive took care of my 2005 Pathfinder and will definitely be back for any future things I might need in automotive repair.I had almost sold my Pathfinder due to the estimates from other repair shops on an emissions issue I had that was going to be thousands of dollars to replace catalytic converters and depending on that result may or may not pass inspection. I loved the vehicle and was upset that I was being forced to a decision when everything else seemed to be in good shape. I went to three other shops before I talked to Dennis Road Automotive.I am a CPA and have heard about Dennis Road through a client that has had great success using them so I decided to let them have a look. Not only was I surprised that they were able to address the mechanical issues quicker and more competitively prices, but that they kept me informed every step of the way. It is such a rare find when you can have confidence in a mechanic that they do what they say they are going to do and they stand behind their work. I hope to now keep the Pathfinder rolling confidently towards 200k miles and with the help of Dennis Road, have no doubt I will go there and probably well beyond.

Ch
Review №94

Great staff very friendly and reasonably priced

Ja
Review №95

It has been 25 to 30 years of service for my vehicles and the entire crew remains fantastic. There are only 3 companies in the US that I trust without question: One is financial, One is insurance and One is Dennis Road Automotive.

Am
Review №96

Amazing quality, customer service, and they go out of their way to help resolve problems and accommodate schedules.

Ry
Review №97

Fantastic service.

Mi
Review №98

Got my truck inspected here. They were straight up and got to me quick.

Al
Review №99

I have only had great experiences with DRA, and I have exclusively used them for the last 4 years. They have saved me more money than Ive actually spent. Another mechanic told me I needed 4 new struts, so I took it to DRA and James was very quick to tell me they were completely fine. Savings - 1,300. Also, I took a work truck in with what seemed to be a blown turbo, again another mechanic told me it would be 3,000 to fix. James saw that it was only a loose hose and fixed it for practically nothing. This is the most honest group Ive ever had the pleasure of working with and I recommend them to anyone I know that ever has an auto problem. Thank you DRA.

Ge
Review №100

Absolutely the best automative service Ive ever run into. I live in Georgia. While traveling in Dallas, TX I developed a loud noise related to a recently installed rebuilt transmission. The transmission company said there were several shops nearer my hotel that install their products but there was one in particular they could confidently recommend. I certainly now see why. While on the rack, they snowed me some play in my 2 u-joints and quoted a very reasonable price to replace them (the tranny was covered by the supplier). They let me come under the lift and see everything before and after. My regular guy back home would have charged more and would never have called me later to be sure all was well like they did. Even had another call from them well after I was back home in Georgia to be sure all was still o.k. Amazing! Ive use 2 good shops here and know both owners well. But they look pretty weak compared to Dennis Road Automotive. Their kind of service and care is highly unusual in my experience. I really appreciate the rebuilder in Jasper, IN guiding me to them.

Information
30 Photos
100 Comments
4.8 Rating
  • Address:11155 Dennis Rd, Dallas, TX 75229, United States
  • Site:http://dennisroadautomotive.com/
  • Phone:+1 972-241-1901
Categories
  • Auto repair shop
  • Brake shop
  • Car repair and maintenance
  • Oil change service
  • Small engine repair service
  • Tire shop
Working hours
  • Monday:7:30AM–5:30PM
  • Tuesday:7:30AM–5:30PM
  • Wednesday:7:30AM–5:30PM
  • Thursday:7:30AM–5:30PM
  • Friday:7:30AM–5:30PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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