Amazing service - I had my phone repaired here and they called and kept me up to date the entire time. And when I came in for a completely unrelated problem (speaker was a bit muffled) they took it into the back, fixed it and then sent me away without any charge! Theyre a small business but they are doing big things there! Thanks for the amazing service, if my phone does anything bad, Im definitely coming back here first and foremost!
We have moved location and are now located at 10420 Plano road Dallas Texas 75238our number is 972/853/8008.
Awesome Service!! The Fastest in Dallas! Great place to repair your devices at a great price. I Felt like a person not a Atm machine at this location.
This place is the bomb! Eddie was so helpful and knowledgeable about ways to fix my phone and prevent the problem from happening again. They have the best prices in the area BY FAR, they’re fast, and the customer service is Chick-fil-A level good! 10/10 recommend.
Best Cell Phone Repair Store around Town, They fixed my phone and has been working like New ever since. Shopped prices and this store was the best one out there. Nice and Friendly Employee. Definitely recommend to Everyone!
This place is the best! My screen wasn’t working at all, and they got it up and working in less than 5 minutes at no charge. They seem very knowledgeable and have great customer service. I will 100% be coming back here if I have phone issues again.
GREAT PLACE! GREAT SERVICE! EDDIE is the guy you need to see if you want the BEST SERVICE! Came in for a simple repair on iPhone 6. Done in like 20 mins. SERVICE is Quick & fast! PRICES ARE AMAZING! cant find better prices anywhere else!
They are really good and what they do. Went to fix 2 LG G3s. The guy Eddie didnt charge me for it. He said it was an easy fix of swapping one board with the other. And also told me it was not worth it to get a new board for this old phone. Good honest guy. The most important thing - they dont charge for diagnostics unlike all others.
You dont want your money go there I wish I know this beforeI went there based on review But the worst customer service I ever had.I would give them 0 points .
I think they have amazing customer service. They really do a great job and put in great effort to get things working properly. This is my to go shop even though there are other ones closer to my neighborhood.
Quick, professional help when needed. Great customer service. So glad I found them!
Really cool shop with fast service. We came in an hour before they close to replace the charging port on an iPhone and it took them 15 minutes to fix it. Thank you so much! Really affordable pricing too.
A friend told me about this place when I cracked my screen and I absolutely loved it. Great customer service. Reasonably priced. Very quick and efficient. I will probably use them again in the near future. Loo
Marquell and Eddie are AMAZING!I’ve been coming here for years!!!!They are both gentleman, tech savvy, polite and very customer oriented!They are THE best!
I stopped by the store and spoke about an issue I had. They resolved the issue completely. She called Eddie who is a man of his word.I am impressed with the integrity of the store and the owner.
Love this place. The guys in here are extremely helpful. They recommended what products work best for my phone and the repair was a smooth process. Im really satisfied with the quality of work. Definitely come see these guys.
I thought this place was a good place. But two weeks ago, they gave me a bad cell phone battery. It worked for the first week. Now its worse than the one I had replaced. They showed the best customer service, the manager came out and talked to me, they looked me dead in my eye and took my money, then sold me some junk.Do yourself a favor and let all of these hustling repairing side-shops alone and go to a real store to purchase your products. Your items, information, and time is worth it.
Original visit: Went in the other day and they fixed a loose screen complimentary that a different place replaced on wifes phone. They also didnt try to fix something they couldnt fix with speakers on my sons phone. Honest and upfront.Update: broke my screen and the did a fast replace. They use the same quality screen as apple, so their price is a few $ more. Worth it. Love their customer focus.I also love that I can work at the next door Starbucks while I wait.Note: it is called RescueCellPhone and not Dallas iPhone Repair. Google needs to update this.
Amazing. This place puts electronic repair places to shame. Excellent customer service. Quick and reliable. Highly recommend for any electronics you need repaired.
I visited this place on 08/04. The person over the counter was very knowledgeable and helpful. He fixed my problem in less than 5 minutes. Over and above as per him the problem with my phone was very minor so he didnt charged me single penny.This clearly shows he is very nice human and guarantees you are charged correct.Highly recommended.Keep up great work. Thank you.
Well worth the trip! We traveled from Sherman to come visit the store! Very affordable prices and owner was very nice! Not to mention theres a star bucks next door and many restaurants. Got a phone and lunch all next to each other! Thanks Eddie!
WORST PLACE EVER! They just took our money and made my phone worse than it was. We literally had to come 3 times because every time they fixed a problem another one came right after. DO NOT WASTE YOUR TIME AND MONEY WITH THESE GUYS.Not to mention when we went back the second time they basically forced me to buy a battery for my iPhone because otherwise it wasnt going to work so they realized how aggravated I was so they told me they were giving me a hook up but all I had to do was write a good review on here. How sneaky is that.
Ive had my phone screen repaired here twice (my fault!). They are not the cheapest but their work is way better and faster. Made the mistake of going somewhere else and had to have them fix their shoddy work. I wont go anywhere else again. But hopefully I dont have to go back at all!
Brought in my iPhone 6s after I was quoted an arm and leg by apple to repair the cracked screen. Omar, the technician, was very professional and gave me a great price. I dropped it off at the beginning of lunch and it was ready within the hour. Highly recommend them for any cell phone repair.
Really nice guys. Good customer service and good prices. Why not 5? They forgot to vall me when they said to let me know status on repair
When I walked in to the store everyone was very respectful. I had come into the store after dropping my phone on my run this afternoon. I asked what was wrong. They told me give them a few minutes and they would figure it out. He came back out and told me a part had gotten loose. He said he would fix it for free since they were using the parts that were already with the cell phone. They are kind and great at what they do. I recommend them 100%.
Excellent service and knowledgeable staff! My phone completely crashed (panic), and they not only successfully repaired it, but also improved it by getting the latest updates to come through, which was another issue Id been having. Highly recommended!!
I love this place! I’ve shattered my screen twice, and both times they’ve charged me the cheapest in the area. I’ve also had to get my battery replaced and she replaced it for a good price. They’re fast, and reasonable in price!
Brought my Galaxy S8 here after I began having issues with the battery. The repairman, Eddie, was very professional and showed me that I had some pocket lint preventing my charger from working right. Cleaned it right out and didnt charge me a dime. Thats how you do business! Highly recommend
I had previously had my phone fixed here. You couldnt even see the picture because it was so cracked. They did an amazing job fixing it like brand new, and very quickly as well. 3 months later I dropped my phone and shattered the screen to where the LED lights behind the screen were broke. I just KNEW there was no way anyone could fix it... I thought I needed a new phone. But I brought it in for it being under warranty and he fixed it for me again in 15 minutes. Once again it looked brand new. He was such a gentlemen and very professional. Ill never go anywhere else to get my iPhone fixed! 👍🏽😊
Guy was knowledgeable, friendly and he quickly fixed my phone, where other places said it a bad battery. Their prices were super cheap. I will definitely be referring my friends and family to them.
I was blessed to find rescue cell phone. I saw the views on the web, everything that was said was true. Josh stayed late to finish my phone with excellent customer service. The cheapest in town with quality service. Please go they will hook you up!!!!
Its never a good sign when your phone starts to act up, with the great reviews this place has it was a no brainer to bring my phone here. As soon as I walked in I was greeted by Ramiro who once I told him what was going on with my phone, he knew what the problem was and got to work immediately. I had my phone in less than an hour and is working perfectly now. Highly recommend this place and Ramiros service!
Shady business dealings. Avoid this place. I got a screen replaced with what was promised was OEM, but I got scammed. It was way inferior quality. Its literally popping out of the phone and has burn spots. I came to have them replace it and they had a discussion in the back room (which is shady). I was told to come back on a weekday at 9 when they open. I was here at 8:50 and at the door until 9:05. They did not open and didnt answer the phone. Very unprofessional. Looks like the other reviews here are fake reviews.
The main guy operating this place could not have been nicer or better at fixing my iPad. I initially brought it in because of a cracked screen. He fixed the screen within a few hours and I picked it up. But then it started acting wacky with buttons not working. He said theyd take it apart again and really look at it over a few days. Turns out I had some weird soapy residue inside (probably from my 6 year old son). He cleaned it out, ordered yet another screen and completely fixed it. Now its good as new. Go here. You wont be disappointed. They actually know their stuff.
Great place!!! Had my iPhone 6 screen repaired for $80. Bought a new case that had a not ideal screen guard and they upgraded me to tempered glass for free! Took 15 min tops!! Quick and easy, wont ever go anywhere else!
Went to this place to get my phone fixed. Service was great. The staff had a lot of knowledge, were very honest, and helpful. I was in and out before I knew it. Oh and the price is cheaper than anywhere else I called!
Excellent service! They really care about your problem and try to help you. The best cellphone repair in the area. Thank you 😊
Evonne or Yvonne however you spell her name was so nice and helpful she helped me thoroughly and was so polite check them out they are fast and will keep it real with you ❤️🔥
Im not the type of people that writes review but i was very impressed on how fast and efficient they were. Even though they were busy and people were waiting, as fast as they were coming in, thats as fast as they were coming out! Been too a few places and they are the best hands down!!! Very happy with the service!
After my charger broke off in my Iphone I went to the Apple store and was told the wait time was over an hour. This was a no go for me as I had a work meeting later that day. A co-worker recommended this place and it just so happen to be within walking distance of my job. I walked over there, went inside and less than 5 minutes later I was out the door and the service was free of charge! The two men working there were extremely nice and even checked to make sure my phone would charge correctly. This is my first experience with them but if I ever have another issue with my phone this will be my first stop. Highly recommend!
The guy name Eddie at the store was really nice because he helps me fix my phone by replacing the battery and giving a back cover all for the price of 7000$
These people know what they are doing! Handled everything with great care and overall a great experience. I highly recommend this cell phone repair shop.
Super helpful! They replaced my screen protector and gave me recommendations for a new case in minutes
I had an inexpensive, three year old ASUS tablet with a cracked screen. They told me if I could find the part (digitizer) somewhere, they would install it for me for 39.99. Found the part, they did it. Great deal. A place further down Greenville wanted $150. Nice guys.
This place is very quick and they get to the point. Took only 30 mins and by far best place to fix the screens. Will be coming back and showing my peers!
My phone had a shattered screen and became incapacitated. I was deathly afraid that I had lost all my data. She ran diagnostics and installed a new screen at a great price. Many thanks!
I can honestly say is worth every dollar! He did a superb good job on my iphone 7 plus and i am sure It will stand out from all the other iphones out there. I definitely recommend him! He shipped my phone back to me the very same day.
Best place for phone repair in the dfw!
The absolute best place you could go for all your phone needs. Repairs, new, accessories. Great collection, great service, comfortable seating. Super fast repair!
This place rocks! I just switched to droid and AT&T as my new provider. Rescue Cell Phone is definitely about customer service and putting people before money. I bought a new unused AT&T phone that had been unlocked, and while the particular rep at AT&T said he was unable to help me because it was a 3rd party phone (not bought from them yet still AT&T) CPR was eager to take the few minutes required to re-set the settings! And, they didnt even charge me a dime! They stepped up where AT&T didnt and Ill never forget it! Definitely take your business HERE!
The best place to fix your phones. Eddy has helped me with two of my phones and I was very satisfied with service, I must say excellent service and that too very fast, very genuine folks to help with cell phone issues.
Very efficient! I highly recommend if you need your phone screen fixed they are very fast and will have you out of there in no time!
Terrible service! The warranty is basically non existent and made up as they go. They don’t give you anything to explain the warranty and when asked to receive an email explaining the warranty they never sent it. The service person fixing the phone was not knowledgeable at all. The manager was rude and could barely explain the warranty hisself. I don’t recommend this place to anyone.
I just got my iPhone fixed... they have the best prices in the area.... I love the great service...
Waste of time! Longest damn ever at a sprint store I have seen, go to the park lane store!!! Nice and super fast. This stop is not here to show people how to download pirated software, will be reporting this store to sprint.
Theses guys are great! I bought a replacement battery kit online for my iPhone 5s to replace myself. The process was a little me delicate than I thought so I brought it here. They used the battery kit that I bought online & fixed my phone. Awesome! Abusiness around the corner refered me to them.
I have a LG Stylo that has been giving me problems the last few weeks...I attempted to fix the problems myself, but was unable to update the Android software...The cell lost functions like storage which caused most of the programs to not function correctly... This was not the first time I have had problems with the Android software...I like open software as I seem to be able to use more programs.than I had on my old iPhone...It is frustrating to not be able to use your phone, but I am extremely grateful to have the ability to drive to Cell Phone Rescue on Greenville Ave. and Caruth Haven next to Starbucks..The owner and whichever asst. is working at the moment are knowledgeable and excellent in fixing your phone problems...I appreciate there assistance in fixing.my phone..The cost is great also...I have never had to pay for their assistance...This is much easier than locating the phone brand and either going far away to their warehouse or shipping the phone to the manufacturer for repair...Luckily the phone doesnt have problems frequently, but when they happen it is fixed correctly and promptly by this shop... Better than five star service...
They brought my iPhone back from the dead!Eddie and Jennifer are Rock Stars! Ive taken phones in for repair that I thought were broken but ended up being a simple fix, and they fixed it then and there and didnt even charge me! I cant recommend them enough! Definite customer for life!
They know there stuff, i mean wow, told them whats wrong with my phone, and they knew how to go about and replace my screen even more with the sensors dealing with the hand to screen response. Thanx fellas i felt comfortable in your hands.
I brought my phone to this place and it was the worst decision I have ever made. They didnt fix it at all, but in fact made it worse. All I needed was a new screen. I basically paid 109 dollars for problems I didnt even have in the first place.
Customer service was great, had iphone7 fixed in under 30 minutes. Previous CPR location was overpriced. Even received a screen protector. Friendly staff. Will do business again in the future.
Get your phone repaired fast with Eddie! I must say excellent service, quick with cellphone repair!
Love them! They saved my phone, TWICE
Really knowledgeable staff .. friendly environment .. smells like coffee because Starbucks is next-door☕️, fixed my iPhone and iPad here, great job and great prices, Thanks guys!
Very fast work to fix my iPhone and extremely reasonable pricing. Highly recommend!
I called and they quoted me 129.99 and when I walked in it was actually 99.99 they could of ripped me off but didnt. They also told me it will take 10-15 mins to fix my phone. They knocked it out in 8. I will recommend Omar for my future repairs.
Avoid. These guys are dishonest. I took my iPhone 4 here to have the home button replaced. It worked fine, but shortly after that the screen started coming loose from the phone. They said they didnt know how this would happen since you dont have to remove the screen to replace the home button. They said they would replace the screen with a new one for a discounted price, which I thought was fair at the time not knowing the truth. In fact, you do have to remove the screen/display to replace the home button, and the screen did not need to be replaced at all. It only needed to be screwed into the frame. Later when I was replacing my battery I noticed that other screws were missing. Its worth mentioning that phone was purchased new and these guys were the only ones who ever worked on while I owned it.
Touch screen disease on iphone6. Eddie tweeked registry and made no charge. Well see how it works after this. So far, so good.Update 10/30/18: The phone has become even more intermittent. Bought a new iphone yesterday.
I came in Sunday at noon for an estimate on how much it would cost to fix my Galaxy S4. The kid who helped me hardly took a look at it and said it looked like its probably the screen and LED or LCD display(which was not the issue at all) I do not really remember. I asked how much it would cost, and he told me is usually 189.99$ for the screen and the display, but it could come out to be more expensive if they find anything else that is wrong on top of that. I ask him to take a look at it and give me an estimate of how much it would be total, so he told me to leave my phone overnight and that they will call me the following day after they looked at it and figured out what was wrong for the actual estimate. Monday comes around and no call so I give them until the end of Tuesday when I show up about an hour before they close to check on the status of the phone. The guy who seemed to be the manager apologized and told me it is taking longer than they thought for the phones to arrive from the place they send them over to get them fixed. He then told me they should have the box of broken phones Wednesday, the next day. Now, all my red flags should have gone off and I should have asked them why they would send the phone to get it fixed when I told them to call me beforehand to give me an estimate of how much it would cost. But I decided to trust that it was the estimate that the kid told me since they did not ultimately find anything else wrong with the phone besides the screen (which as it turns out, the screen was not even an issue in the beginning). So Wednesday comes around and no call, so I wait until the next day and show up Thursday night an hour before they close again. They said it just arrived but they cannot give it to me just yet, since they have to tweak some extra things themselves but that it would be ready Friday morning. I show up Friday morning AND FINALLY AFTER 4 DAYS from the original pick up date even though I never actually told them to go ahead and fix it,it is ready. The cashier then hands me the phone and tells me is going to come out to 289.99$. Now at this point I just laugh at them and tell her that is ridiculous, and that a new S4 is only 249.99$. She gets the manager, who agrees that the price is ridiculous and lowers it to 219.99$. I tell them I am not paying more than what the estimate was, and he tells me there were quite a lot of things wrong with the phone, and galaxy phones are very expensive and complicated to fix. So I told him to just take the new parts off and give me my phone back, which is when he dropped the price back down to 189.99$. Once I pay, he tries to turn the phone on in front of me but it does not load after the initial welcome screen appears (which was the exact issue it had before). He then promises me that it will work once the phone is charged. I trust him, mostly because I did not want to run late to class and had no way to charge it at the store, and take the phone and on my way to school I try to charge it.... oh no, exact same issue, battery screen appears but then nothing. After class is done, I return, he looks at me and without a word exchanged for a couple of seconds I tell him it is still not working, he immediately gives me all my money back, but tells me that he has to take every new par out. I agree on picking it up the next day, but only to arrive home and hear that he just called to pick it up now. I drive there for the 8th time and he just gives me the phone as it is, broken.
Excellent customer service as soon as u walk through the front door. Also they keep their shop very clean.I highly recommend them !
Took my note 4 they gave me an hell of deal my phone looks like it was brand new out the box you need your phone fixed this is definitely the place to come
Omar was very professional and helpful amazing service. 5 stars all the way!!!
Quick and cheap!!! I was nervous to get my phone screen changed because of price, but tech made the whole process extremely manageable on my pockets and super fast!
The service to replace my Galaxy S6 battery was extremely fast and efficient!! I would highly recommend their services.
Great service! Very quick
Brought my iphone here twice for repairs. The first for screen replacement and battery and 2nd trip was to replace my internal earpiece. Both trips combined took less than 25 mins and that was including diagnosis and consultation. This place is LIGHTENING fast! Would recommend anyone go here if you suspect something with your phone is fixable. You will get honest advice and exemplary service.
Loved it! Had my phone back in my hands in 15mins like brand new, I will definitely be back!
Love their customer service they were very helpful, Ramiro Sanchez was very good with his work and very honest. very good prices.
I had an iPad mini with a headphone plug that broke off inside the iPad. I tried multiple ways to get it out based upon videos I saw on YouTube. Unfortunately I had no success. Went this store and they had it repaired in 10 minutes! When I asked them what I owed, they said $0! Very cool. I will be going back if I need any accessories or assistance in the future!
Rescue Cell Phone team have saved now three cracked screens in my house. Thank you so much guys for all your hard work!!
Fast service, great experience, recommend to everyone. Best customer service Ive ever had.
Got my phone fixed for cheaper and quicker than any other shop quoted me.
Ive literally not able to get a hold of my friend for a week and half because they have been working on fixing her phone that long. Sounds like an absolutely nightmare
Walked in to check how long it would be to repair Samsung S5 screen and was told to return in an hour. Returned and phone was repaired with OEM parts. Eddie was courteous and informative.
Great store and great experience. Highly recommend them!
My experience here was amazing ramiro and eddie were greatly recommend this place cheaper then any where else.great job guys.
Replaced the screen on my Galaxy S8 in under 30 minutes at an EXTREMELY reasonable rate!!! Highly recommend.
Fast and convenient. Very respectful best prices.!!
They werent able to repair the problem with my phone but they gave me good advice.
Great employees, wonderful service! Would recommend to everyone!
Our experience for our family was nothing short of exceptional here. Eddie did a fantastic job at restoring our kids phones back to life & normalThank You Eddie
We reap what we sow. Bad battery and they knew it. Why cant people just do all people right. I watch how I treat others, we all should. God bless
Very professional and personable. Fixed my cell phone for half the price quoted by another shop.
I managed to get my SIM card jammed in my new phone and they were able to fish it out and trim it to fit. Very quick and friendly service.
I love them! They are so fast & very good prices!! I recommend!!!
Great deals and Eddie will work with you to solve your problem. Mine Iphone6 cracked screen.
NEVER, EVER BUY A CELL PHONE HERE. terrible awful business.. i bought a phone and the battery was no good, so the guy said he would order a new battery and he would call me when it arrived. i called every few days only to get the almost here run around. literally over a month later the guy says its still not there because of the chinese new year (BS) and he gave me a different crappy, old phone as a loaner until either the battery or a new shipment of phones arrived. well, i guess this crappy old phone is my new phone now because that was another full month ago, and still no battery, and still no phone call for a replacement. what a way to run a business.. i got shafted
I got a great service and the guys are very nice.i highly recommend
Great fast service, Eddie is super nice 🤗