I love the crew! The Doc is super cute and sassy, but knows what she’s doing. You cant tell me anything when I leave out of there with my designer glasses!

I had a great time at Accent Eyecare. It was an easy check-in and I feel the appointment went smoothly! Very clean place with very nice staff!

I have been going to Dr M. since I was ten years old 33 years I LOVE THIS LADY❤❤The people in her office are kind ...Dr M has always respected me ...she watched my kids grow up....ILL NEVER LEAVE ❤❤

Doctor was personable and informative. He took his time to explain everything to me. Office staff is very friendly and helpful. Great customer service!

Anna has been a fantastic resource, incredibly responsive and helpful. I instantly enjoyed working with the doctor to get the best eye care for my eyes. Highly recommend.

Fast, knowledgeable, and friendly provider and associates. I am very satisfied.

My mom and I have been coming here for well over a decade. We always believed we were getting the best treatment as Dr.Mosbacher and her staff were always so kind to us. My mom and I both have very high prescriptions. Every time I got my annual exam, I would ask due to it being a fear of mine if I would ever have vision loss, Dr. Mosbacher always reassured me that would not happen. Last year, my mom was trying to purchase new eyeglasses from accent eyecare and the prescription was just never right. It kept being blurry. Accent eyecare took the glasses back at least twice to correct them and the blurriness kept on. My grandpa recommended my mom get a second opinion from an ophthalmologist. What she saw at this Ophthalmologists office was unbelievable. Cataracts, MASSIVE cataracts blocking her vision! My mom is 65 so it was not unbelievable that she would have cataracts but it was completely unbelievable that she was working so closely with a licensed eye doctor who failed to diagnose them or even refer her to an ophthalmologist!! I then decided to go get a second opinion on my eye health. Well low and behold, I have cataracts too! At 32 years old! Cataracts don’t just appear overnight. They grow slowly over time. We always kept up with our annual exams so for them to miss this is BIG. Also what happens with Cataracts if you don’t remove them?? VISION LOSS. How on earth could a licensed doctor MISDIAGNOSE and ASSURE me I would never lose my vision all the while I have something in my eye growing that would result in that?! I also have very large eyes (29) that puts me at high risk for retinal detachment. You know what retinal detachment can lead to? VISION LOSS. How could a doctor that I’ve been seeing for 10-15 years NEVER tell me that?? Just poor medical care. Simple as that. And cataracts are not hard to see. They are easy to diagnose if you read the exams correctly. By the grace of God, my mother and I are lucky to catch our eye issues early enough to fix them. Something that would not have happened if we remained in the care of Dr. Mosbacher. Do yourself a huge favor and NEVER go here!! Go to an actual ophthalmologist and get REAL care. We went to Dr.Patel and Dr. Herman at Vision Quest and have received excellent care!!!

Tried calling to set up appointment with no answer. Walked to the store and the women there seemed annoyed by having to unlock the door to let me in. As soon as she opened the door and I told her I needed an appointment she said I had to call to set one up (which I did). She seemed more annoyed by having to set the appointment up herself. I think I will go somewhere else.

The Doctor and Staff were very welcoming and courteous. The Doctor was extremely nice and showed concern for me and the health of my eyes. She was thorough,yet I was out of there in no time. I appreciate visiting a clean, nice office and enjoyed the music that was playing. I cant wait to go back next year✔😉😎.Signed,A Happy Female Army Veteran

I have been a patient here for years. My experience has been consistently great. The professionalism and detail to customer service of the staff is commendable and I feel very well taken care of by everyone. Highly recommend.

My experience was great! The staff is very friendly and knowledgeable. I was seen promptly and each test and exam was explained to me thoroughly. It was also a relief to have someone experienced to help me pick out the right frames for my face shape. That can be an overwhelming decision sometimes. The dr office is also very bright and welcoming. I would highly recommend to any family or friends!

I absolutely had a wonderful visit! Everyone was friendly and attentive! The wait wasn’t long. I loved the doctor!! She’s the sweetest with a great personality! I’ve definitely found a new home for my eye care! I’d recommend this place a thousand times!!!

Just to look at frames, to see if they have anything I like prior to scheduling an exam appt, I have to schedule an appt a week out. No one in store, just wanted a quick 5 minute look. Have PPE on as well. I understand caution, but yeesh.

I like how the doctor treats but on Monday I went to my appointment every year and there was one from the receptionist, she was very rude, she treated us badly, I think she has very little lack of professionalism, I dont remember her name

Dr. Mosbacher is very thorough and seems to really care about her patients well-being. I had concerns about my vision lately and she ruled out a lot of what I was worrying about. Great overall experience with appt and staff who made suggestions for changing my lenses as well as giving me a chance to try different samples so I could find the perfect fit for my eyes. Convenient location for me and I would highly recommend for patients looking for a pleasant experience for vision care!

I found myself with the lens of my half frame glasses popped out whilst travelling for business. They quoted what appeared to be a nominal and very fair price to put it in. They were prompt and efficient and made no charge when I returned to collect. Thank you for saving me form two weeks with no glasses!

A much rewarding decision to have visited friendly staff and high quality eye care.

I would give the team at Accent Optical 6 stars if I could. I was in Dallas on a business trip and my frames snapped. I brought them into Accent Optical and was back out in less than 30 minutes. The team there expertly reframed my lenses and exceeded my expectations IN RECORD TIME!

First of all, I would like to say I am not one to write reviews. I give grace in every aspect of my life but nearly my entire appointment was very uncomfortable and the whole reason I came in to see Dr. Mosbacher in was forgotten about. (downtown Dallas location)My nurse tech was wonderful. She was polite, a great conversationalist but when the doctor came in to see me she introduced her self by standing in the door way and not moving or saying anything else for what felt like the first minute and a half of meeting her. It got to a point of silence that was so obvious I would have felt like I was forcing her to talk to me which was weird and unsettling.I told her when she came in to the room finally and asked me what brought me in that I came in because 2 years ago, my cat scratched my cornea and I was still having eye pain to this day and that I wanted to get it checked out again to see if I could find a solution to my on and off again writhing pain in the mornings.. so bad that I sometimes cant drive until after 1.5 hours of being awake. I also just needed a new prescription because it had been a few years since seeing an eye doctor.So we start the normal eye exam and it went fine and I feel that she found me an accurate prescription but by the end of my appointment she had shown me out the door and to the person in charge of helping me purchase glasses which was not the intent of my visit in the slightest. I asked that person if the doctor said anything about my cornea that I needed looked at and she said I dont know did she say anything to you about it? to which I said no, so we went to ask the doctor (as Im going to check out) if she noticed an abrasion still on my eye and she had completely forgotten to look at the most important reason I booked a visit.So she took me back and looked at it, noticed the slight abrasion but said it was too small to do anything for and said eye drops might help but gave me no further info on which ones to look for, or that she would recommend and just overall pretty much didnt seem to care about me.Im hoping this was just an off day for her and her staff but when I told the woman I wouldnt be buying glasses and that I had a question about the reason I came in that day she seemed huffy and put off that they werent getting anymore than my $10 copay.I went to another doctor today who took the time to really look at me, and who did find a solution to my problem. While at Accent Optical I felt unsettled, and unimportant while there and will not be coming back.

This will be my go to place from now on, staff is very friendly excellent customer service, Dr is awesome very professional and attentive,

Took my daughter for a check up and they were very nice that I had to go back and get my eyes checked. Dr. Mosbacher and staff were friendly and welcoming. The ladies help my find a great pair of frames. Love them!P.S. I get so many good compliments on my glass. Thank you ladies!

Dr. Mosbacher and her staff are excellent. Dr. Mosbacher herself was wonderful and very tolerant of my questions. And her staff were very patient as I went through the humiliation of trying and failing to put on contact lenses for 30 something minutes.

Amazing experience! The entire staff is attentive and helpful. Customer service and ambiance are top-notch. There is a reason why I have purchased several frames from AO and refuse to shop elsewhere. Keep up the great work.

Love this place! Excellent service every time and I never have to go back to make corrections. Quick and easy and always spot-on with my prescription. Thanks all!

Exceptional service. Very pleased with the optometrist, who scheduled me for a free follow up appointment just to be certain my prescription was right. She was very professional and very thorough.

I always have a pleasurable visit. The staff is attentive, helpful, and friendly. You also have stylish frames!!!

I loved Dr. M! I will definitely be returning!

The worst customer service ever, went in to get an eye exam and contact lenses, lenses took over a month so I cancelled the order no one ever called to provide status or anything, called back since they had my prescription, and told Ana I think is her name that I wanted to go ahead and order the contacts, calls me a week later because she forgot what I wanted, had no idea what I was saying, will not recommend this place or ever go back, I wasted my eye exam on this place, and to top things off wanted to charge me $100 for a fitting and the contact case, very upsetting at the lack of customer service, cant even say poor, because it is non existent, worst place ever !!!!

The staff is nice and knowledgable. Doc takes her time while taking the exams.

They are awesome, I had little difficulty getting acquainted with contacts, they help a lot. 5 Star.

Great experience! I got my eye exam and glasses here. The staffs were so helpful and welcoming. They helped me find my right glasses! I recommend this place!!

Dr. Mosbacher and her team are the best! Theyre always friendly, professional and super-efficient. Ive counted on Accent Optical to take great care of my eyes for years, and theyve never let me down.

Great service. I live close to the Downtown location. Even though they were closed, I was still able to pickup my glasses on the way home from work.Great choice of glasses. In the past Ive had to go to as many as 5 stores to find a pair that fit. Tarayn was very helpful and patient as I went through a pile of glasses options. She gave me feedback on what worked and what didnt. Then ultimately after reaching a decision she suggested a few small tweaks that made my selection fit even better.I havent used the Dr. But based on my 2 first experiences, shopping and pickup, Ill more then likely be switching.

Dr. Diane Mosbacher truly cares about her patients. She is truly one of the best . The staff couldnt be more helpful. They are wonderful and really go above and beyond .

Wonderful people who are extremely accommodating and friendly. Answered all my questions and helped me out to make sure that I had everything I need.

I have been going to Accent Optical for about 5 years and will continue to do so. The staff is always helpful and friendly. Dr. Diane Mosbacher is always quick, accurate and professional. Great experience, great glasses, I look forward to the experience each time.

This place is amazing!! Just got the newest Ray Ban sunglasses customized to my prescription. Dr Mosbacher was so pleasant to work with, and was so knowledgeable. I can now drive safely, while looking cool at the same time. I would highly recommend anyone who needs Glasses or sunglasses to check out this store. I love my new sunglasses!! Thanks Dr. Mosbacher!

I love Accent Optical! The staff is very friendly and professional. Dr Mosbacher is very knowledgeable and I feel very comfortable every time I visit.

Very convenient downtown location. The staff is always very friendly and available to answer any questions that I have regarding my appointments. I am very happy with my experience at Accent Optical!

Im only giving them 2 stars because the actual building and equipment is great. The receptionists are nice and attentive.Im a grad student just moved here and lost my glasses so I needed new ones. I made the decision go this place because I googled opticals and they had pretty good reviews. I dont see how.Mr. Bashover, he needs be thought manners. Was completely unprofessional and made me feel completely unprofessional. I was so uncomfortable, seriously...someone who works with people everyday he has no people skills. Or maybe its because he thought I couldnt afford it? Or lack of diversity in his life?Who knows, but as soon as I got my prescription I left immediately elsewhere and purchased my frames and lenses elsewhere!Horrible.(Arlington location)

The optometrist, Dr. Diane Mosbacher, wasnt interested in me or my husband. She got us in and out as quickly as possible after we waited in the lobby well past our scheduled appointment times (at least 45 minutes). I believe she asked a mere 2 questions total, answered mine with annoyance and had no interest in my personal needs. There is a doctor thats a millions times better just a 5 minute walk away from this horrid place.

I have been going here for the past 5 years for checkups and contacts, and they take great care of me along with being a pillar of business and service to the Downtown Dallas community. I highly reccomend them for your optical needs!

Wonderful experience, thank you immensely!

I have been going here for years. The Dr. is through and is very good at getting my glasses and contacts right.

Short wait, great customer service. Staff was very helpful.

Set up your voicemail or answer your phone!!!

Ive been seeing Dr. Mosbacher for over 20 years. I would never dream of seeing another optometrist. Shes easy to work with and gets my perscription right every time. The staff is very helpful too. I would never think about going anywhere else for my optical needs.

Ive been going to Dr. Mosbacher for the last 26 years. I havent had a single complaint. The staff is friendly, Dr. Mosbacher knows my entire family and weve all had nothing but great service. I highly recommend Accent Optical to anyone looking for great eye care.

After two disastrous, money-wasting experiences, I will never step foot in this trainwreck of a store again. My first purchase was a pair of prescription sunglasses; they tried to pass off clear, untinted shades as the product I ordered, and then blamed their vendor for the mistake. Their vendors were also blamed every subsequent delay over the ensuing 10 weeks (!!!) it took for my sunglasses to be ready. Despite this absurd and infuriating experience, they promised I would be 100% satisfied if I gave them a second try. Long story short: they busted the nose piece of a pair of designer eyeglasses costing nearly $500, and when they were unable to fix them after several attempts, they refused to refund my money -- again, despite their guarantee at the time of payment that I would be thrilled with my purchase, and despite me bringing the defect to their attention immediately upon receipt of the eyewear. The store manager had the audacity to accuse me of being fussy... and brought up my original objection to the clear-lensed sunglasses as evidence of this! She was trying to save face in front of customers, but not only did she rip me off completely, she insulted my integrity. Im now left with a totally useless pair of glasses that dont fit (due to their incompetence/carelessness) and $500 poorer. Buyer beware. They try to present themselves as high end, and certainly price themselves accordingly, but youll get better service and a better product at dang Lenscrafters. Zero stars, bordering on fraudulent business practices.

Excellent customer service Dr. Diane is very modest, professional and very pleasant person, also the prices are reasonable.

Ive been with Dr. Mosbacher for 18 years through gas permeable contacts and glasses, lasix and 9 years of continued visits... still at 20/15 :).. Great service, expert advice.

Love the new location and love the convenience of the downtown location. Dr. Mosbacher is professional and Ive never seen better:)

Its ok

I Love The Doctor Always Very Friendly With My 2 Children And The Staff Also ❤️