We went to their location unannounced and no appointment during the pandemic. Not sure how we were going to be received, but we were pleasantly surprised. We were greeted by Joe who was extremely helpful and very knowledgeable. After Brian came back from lunch he stepped in to help us make some final decisions. I went knowing I wanted a brand new Stair Master Gauntlet, after our arrival we were taking to see other available equipment. We ended up buying more than we knew they had but were so happy because it was a one stop shop. We were very impressed with the team that goes through each piece of equipment to assure it leaves in tip top shape. Mind you, all of their equipment is commercial so you know in a residential setting it will most likely out live us. During our purchase we were introduced to the Owner Ryan, (very nice). At that time Brian offered extended warranties which we gladly purchased, as well as having their crew deliver and set up the equipment leaving us nothing to do but wait for the install. The crew that did the install were very polite (even though our dogs barked every time they walked by). They didnt damage anything and were happy to disassemble the equipment to get it through residential doors, unlike nice double doors in a commercial gym. Overall our experience was great and we would definitely recommend them to anyone in the market for great used equipment.
My experience with Fit Supply was outstanding. The sales rep not only helped me find the right equipment to meet my budget and needs, but he also created a layout complete with flooring and reception area that helped bring my vision to life. The experience far exceeded my expectations when I originally called to discuss equipment options for my new fitness center.
Fit Supply provided a very helpful and consultative experience. They did not try to hard sell me on specific equipment, they listened to what I was trying to accomplish in my space and took my budget into consideration when making recommendations. The experience from start to finish was very positive.
The crew did a terrific job installing the fitness equipment for our gym. They took the time to explain how each unit functioned which was appreciated. Our residents are going to love using it.
The install team did a terrific job installing my Tuff Stuff functional trainer. It is a perfect fit for my home gym, and I am loving its versatility!
Fit Supply helped us to move some equipment during a facility renovation project. Having a company come out and move the equipment in a way that ensured it was not damaged and would be properly stored during the renovation was a load off my mind.
The Fit Supply crew did a great job installing my Reflex treadmill in my upstairs room. I know this was not easy and I appreciate the hard work and care taken during the install.
It was great to be able to meet with my sales rep at the Fit Supply warehouse and see first had some of the equipment I was looking to purchase. That really helped me make my final decision.
We are so thrilled our treadmill is here. Yay!! The crew was friendly and very efficient with the install. Thank you so much.
Thank you for setting up and arranging the gym equipment set up/delivery and getting it done prior to my trip out of town. Your installers were professional, efficient and courteous.
Very punctual, arrived just earlier of scheduled delivery time. Installation was quick and followed all instructions for placement and adjustment when treadmill was slightly crooked. Very happy.
I have used Fit Supply in the past to outfit a sports training facility. Fantastic service and will even handle our of the box custom requests on equipment to make your place one of a kind.
The Fit Supply install crew arrived to install the fitness equipment at my property, due to construction delays it was not quite finished. The crew had to navigate around exterior construction work and other crews. Regardless of the state of the property, the crew got the job done so that we would be ready for the finishing touches and photos by our deadline.
Love my recumbent bike! amazing!!! I picked it out at the store then it was delivered and someone showed me how to go through the settings. Will definitely refer business! Everyone was great! Thanks!
Fit supply delivered my free motion treadmill. They were on time, professional, and kind. The treadmill works great!
Bought a full gym package. The experience was smooth. My rep Joe was an absolute pleasure to coordinate with. Thanks Joe, You Rock! Highly recommend.
I just bought our first real elliptical from Fit Supply. What a great experience because of John! He’s very knowledgeable and helpful making the elliptical purchase easy.
Extremely disappointed in the lack of integrity from this company. Not only when we were talking to a representative, they hung up the phone once we said we wanted to return the product. After talking to this representative, he then finally disclosed that a 25% restocking fee would be taken from the original sales prize as well as arguing that he never said anything about returns, after he explained to us about having 7 days to return the product due to it being used. Extremely disappointed.
I bought a treadmill and bike for my home gym and wow these machines are heavy duty. I was offered a package deal with delivery included. The install people carried it upstairs and set it up.
They had great recommendations and installed a Matrix Fitness package for our fitness center.
Great pieces and service. Very informed customer service.
The team at Fit Supply was helpful and courteous. From start to purchase the entire staff was there to help. Brian was informative and communicated every step of the process. Very pleased with the gear we purchased and will use Fit Supply again when I have more room to put more equipment. Great folks.
Fit Supply had such a wide selection of equipment to choose from and very knowledgeable staff to help create the perfect gym. Highly recommend
Great customer service and just the right equipment we needed for our gym! Here @thefortworthfieldhouse we appreciate you guys! Please come by anytime if youre in fort worth
Poor service, left out a lot of screws on my TXR which is a hazard, they also never came back to fox the problem
Not a good work area, my first week was not payed to me, supervisors drink alcohol while at work, a lot of employees just sit around and smoke cigarettes
Great place to get gym equipment. It can be a little pricey.