Usually, honesty and integrity are mutually exclusive when it comes to body/automotive shops but Masters is one of the few exceptions. This is a family run business and the son, Erik, is now running the business. We can here for a quote due to an insurance referral and Erik gave us a very candid assessment. He helped us understand the insurance process and actually recommended that we not fix our car due to the age and residual value. We ended up taking his advice and just asked the insurance company for a check for the repairs which meant that we were unable to give them any business. That being said, we wouldn’t hesitate to go back to Master’s for any automotive needs.

THEY DIDI A GREAT JOB ON MY CAR IAM REALLY HAPPY WITH IT THANK YOU VERY MUCH FOR EVERYTHING.

We couldnt be happier with the quality of the repairs to our car, and the professionalism of the folks at Masters! After ten years backing out of my garage, youd think I would have it down. But, no. I managed to crunch the front quarter-panel and also break off the bumper connections. It had been years since Id needed auto repairs, so I asked a couple shops for estimates. Masterss estimate was VERY reasonable. More important, they were very responsive and easy to deal with. Eric and his team made the whole process relatively pleasant (if one can say that about auto repairs). When I went to pick up the car, I was so pleased! It looks gorgeous -- Eric even buffed out some scratches on the trunk / opposite end of the car from the damage. I hope I dont need an auto body shop again any time soon but, if I do, I now know a great one!

They did a great job on my vehicle I would recommend there services to anybody i know real nice honest guys answered all my questions these guys are the best awsome customer service ask for Eric or Robert they well take good care of you well definitely come back I found a body shop I can trust

Being a young woman, I often dont feel fully comfortable going to car repair shops as I do not know a lot about cars and have received over priced quotes in the past. I was blown away by my experience at Masters. Erik took a look at my car right away and walked me through everything that needed to be done to the vehicle. I left with all the repairs my car needed and felt truly taken care of in the process. Erik was extremely genuine, personable and professional. I 100% recommend this place as they very clearly care about their customers and not just about revenue.

My car was restored like new with every little details taken care of! They deep cleaned my car as well. Highly recommended!!!

Not only will you receive a quality job here but Erics a good man - give him your business.

Very good work they know how to take care of you as a customer and your car. Honest and caring people here. They set up a rental car for use across the street.

Masters Auto Body Shop was recommended by my AAA Insurance Claim Adjuster, Mike Harris, as a highly rated shop . While I had to admit I was skeptical in the beginning, only because Mike provided me exceptional service processing my claim, that I went along with his recommendation.Day 1, I met Mike, the owner of Masters. He was very polite, well mannered, friendly, professional and assured me that my car would be fixed to original condition. This guy had no airiness in him. It was a pleasure talking to him, from start to finish! Nice guy!A week later, he called me to advise that my car is ready. Well lo and behold! My car was brought to pristine condition! My doubts were immediately replaced with admiration on the quality of the work done on my car. I highly recommend Masters Autobody and commend Mike and his staff for a job well done. If they get recommended to you, eliminate the guess work, your doubts and fears. Just entrust your vehicle like I did! This Masters Autobody shop rocks ! Thank you Mike for working with me on my car issues! Ill see you again sometime and wish your company the best ! 👍Eric V.

If I could give a 10 star, I would. The service from Eric and His team are stellar. Eric goes above and beyond, working after hours, being an advocate on my behalf to receive top notch parts for my car (not refurbished), calling me regularly to update me and make things convenient for me. He arranged my car rental for the best cost, covered a day of rental when my insurance company would not, and even returned my rental car for me. This was completely unexpected from a car repair company I found through my insurance. The type of service Eric delivers is rare and you can tell he is absolutely dedicated to his craft and the people he takes care of. There’s no better place to take your car for body work. They have earned my trust.

We found this body shop through a recommendation from our insurance company. We were expecting to find a business that did satisfactory work. What we ended up finding was a craftsman who did outstanding work. It’s clear that Eric takes the same level of personal pride in his work that any artist takes in their creation. He (and his team) insisted on a higher level of perfection than we even would have required. Add to that the fact that we also felt genuinely cared for. At the risk of sounding trite, we actually felt like we got special, preferential treatment, even though we knew they must treat all of their customers that way. It was a pleasure (to whatever extent repairing body damage can be ‘a pleasure’) dealing with this shop. The took a lot of the pain out of this type of traumatic experience. We will never go anywhere else.

These guys are great, got the job done on time and to my satisfaction and i didnt feel ripped off by them. Erick is a great guy. Thanks for the good work lads. Hopefully I wont have to be back. There is ample parking on the street if you go here. Great guys great service 5 streets all the way

I went in to have my side mirror replaced for an insurance claim, and I received outstanding service. My mirror was replaced to my satisfaction and although I dont know much of auto body repairs, I was treated with care and professionalism. I highly recommend this place for your auto body repair needs. Thank you.

Ive known the owner for years i have two words. Integrity and Quality.

Satisfied my purpose perfectly.I went in there for an estimate on the basis of the other reviews. The owner, Eric, with whom I spoke, clearly does fine work from what I observed of the cars they were finishing when I dropped into the garage, and additionally he was remarkably professional and personable. He gave the impression he knew what he was doing on the car business and he showed he listened to what I told, using the information on his own later on. His estimate and advice were just what I needed and I felt the service was good such that I wanted to add a review here.

First class customer service first class repairs

Ive worked with Eric a couple of times over the last two years and his service is great. Hes always been more than reasonable on timing and pricing and the work has been top notch. Id definitely recommend Masters for any of your car needs!

Eric did a good job for fixing my car and very professional if you are thinking to fix your car in the future you can think about this place!

These guys are awesome i worked with them through insurance and they repaired my Denali like nothing ever hit it, these guys are great at what they do! Definitely would recommend to a friend

Very similar to other one star reviews. He is a nice guy but not trustworthy, keep postponing appointments and tells me different stories every time. Im not even sure if he replaced with a genuine part. Go elsewhere if you don’t want any headache.

Excellent family owned business. Quality work & they dont just rush cars through. They do things the right way. Eric is a stand up guy.

This place is the bomb. I have been going for over 10 years. Eric has always come within 20 or 30 dollars of multiple estimates I have gotten. The work that they do is awesome!

Eric does an EXCELLENT job of taking care of his customers! He bends over backwards to help! Even if he runs into supply issues he does his absolute best!

Ive been working with Eric for several years, and every time he has turned a negative experience (accident) into something that leaves me feeling good. His better-than-new philosophy leaves you feeling like the inconvenience of having an accident was actually all worthwhile! The work is outstanding, and he has always done a little extra with each job that he just throws in because hes a good guy. Eric and his Masters Auto Body staff are one of the few remaining examples of a small business that is its customers partner. We recently moved out of the Bay Area, but will continue to bring Eric our body repair issues. Its worth the drive!

My car was side swiped, and I went in to request a quote. Although the shop owner was friendly and knowledgeable, he never sent the quote the next day by email as promised. I followed up with him, and he told me to come by after work, after hours, and that he would be there. Wasted my time going because He wasnt, and also he stopped returning my calls. Why? Because he assumed that I wasnt getting my car fixed, and that I was just going to take the money and run because it was a cash job...not insurance. No future business for him from me, and no referrals in future because of this unprofessional behavior.

Thes guys are known in JC for being the best. Car was rear ended badly by a van. Sernios got it back to brand new in a quick amount of time. very professional staff made the process very smooth.

German family of mechanics and a future engineer, and the youngest person to become a full journeyman at age 18, mr. Steeg can straighten out anything except your personal problems. Busy as hell but worth the wait. 25 years in biz

So good you have to consider waiting for an opening. No short cuts, shop crammed with work, German craftsman, 25 years there and owns building too!

I think I have to leave the first low rating here. I went there for the first time 9 days ago because of all 5 stars here.The owner Eric Steeg checked my car and he thought the damage was minor, so maybe I didnt need to open an insurance claim. Instead I could pay out of my pocket (of course it had to be less than my collision deductible to make sense.) He asked me to send him an email with photos of my damaged parts. I did ten minutes after leaving this shop. I thought after he ordered the parts, I could come back to do the repairs. I had waited for 9 days and didnt do ridesharing. Nothing happened!!! Today I visited this shop again. He simply said he dropped the ball! He asked me to send the same email to him again.Besides, he had been unable to give me an rough estimate of the cost, and this time he pushed me to file two or three claims for the respective damaged areas because he changed what he had said and I had to call and appoint insurance adjuster. Also I have to wait for two more weeks because next week is a short week (Memorial Day).After I said I am not happy and I might go to other shops, then he became willing to register my car in his computer and showed me the cost of different parts if theyre ordered from the dealer. Now the cost of the parts for two damaged areas became more than my deductibles! He said he had some tricks for the claims and my actual cost would be less, but I didnt buy it. Those tricks didnt sound legitimate to me. He mentioned it would be like gambling. Maybe he meant a tricky dance with my auto insurance company. Sorry, but I dont gamble, especially on this. And I like to work with honest people.I talked to another auto body shop nearby right after my leaving, and the owner said they can do it next week if the insurance adjuster can come next week!I am really upset that my business hasnt been taken seriously and my time has been wasted. Also I dont like a dishonest person. I really will go to other shops and have a simple repairing process.

Excellent quality of service ... I recommend it 100%!

I always go there, and so does my husband. Owner, Eric Steeg, is very honest and sincerely wants to do a great job. (Not a schkock-shop!) Eric strives to do excellent work.

After my accident the insurance company and the rental car company were both giving me the run around, but when I called Masters Auto Body, Rick called both of them and got everyone on the same page. He even gave my choice of vehicle to the rental car company.

Seen a friend working inside here but from years ago working at a different location. Very helpful and knew how to diagnose my vehicle problems right away!

Very helpful and quick service! Great people!

I recently had a string of bad luck w/ my car... and I REALLY treasure my car, so I did alot of research. Also, Ive been in the auto business myself for many years, so I understand the importance of repairing a car the RIGHT WAY. After talking to experts in the area and inspecting the work myself, I chose Masters Auto Body in Daly City. It might look a little crazy/cluttered when you arrive, but this is the place you want to go. Masters Autobody has a passion for repairing your car right, ...(not just doing the bare minimum or a rush job). My accident caused rear suspension damage, much of which the insurance company either missed or didnt want to dig too deep into. But Eric at Masters was meticulous in determining just how deep the damage went. He also got along great with my insurance company and I had no issues arrise there. Long story short, the paint job is good, the parts and reconstruction are good, and Ive driven to Tahoe 10 times with no issues or weird noises. So there ya go...secret spot from an industry insider. I truely believe taking my car to Masters Autoboy prolonged its life, and it sparkles once again! PS- this is also the secret spot for help with paintless dent repair. GOOD paintless dent repair.

Good service

Great workmanship

Super nice owner