Very professional, cool people. They took the time to listen to my questions and they answer all. Awesome place, I just storage my bike with them this season. I recommend it 100 percent.

I just made my second purchase from Danbury Harley. Colleen and Sue were wonderful to deal with and I would recommend going to see them if you are in search of a new ride. Colleen is really dedicated to making her customers comfortable with putting no pressure on you to purchase a bike. When you are at this dealership you are not treated like a customer, they treat you like a personal friend. Thank you Danbury Harley.

Excellent customer service! This is by far one of the best, if not the best, dealerships around. I just had my bike and CFMOTO picked up for service at my home. Al and the entire team, are friendly, personable, knowledgeable and respectful!. They not only treat you like family, they really care about their customers and go out of their way to make sure you are 100% satisfied. Thank you all very much! See you soon.

I ride a 2016 FLSS-S Softail Slim S olive denim green gold star Army bike with the Screaming Eagle 117 engine and Vance & Hines Street sweepers. I bought it new from Danbury in 2017 and always had it serviced there just like my previous Road King Classic I also bought new there in 2007. That Slim is a beast of a bike!My experience with Bill in service yesterday deserves a 5 star, A+ review. 6 weeks ago my battery gave up the ghost but it was on a Sunday so I had to go to a local auto parts store for a replacement. I won’t name it (it’s a national chain) as it really isn’t relevant to this story. What IS relevant is that the battery they sold me which is definitely on their chart as a correct replacement just couldn’t crank the engine first time in the morning. I always had to use my HD booster pack. The bike is garaged and it never gets below 55 degrees in there. The parts store even replaced the battery but that didn’t help. Btw, it was ALWAYS on my HD battery tender and, after I figured out there was a blown fuse from my booster pack jumps, the tender displayed the green light. So, the battery should start my bike, right? It couldn’t. Only if the engine was warm from a very recent ride would their battery start it.I had called HD service previously and Dan, the service manager, suggested I bring it in, no appointment necessary, because it sounded like there might be a parasitic drain on the battery. Well, that’s not something I know how to diagnose so I stopped in yesterday and Bill did the intake. He listened to me describe the history and the symptoms. He asked some pertinent questions which I answered. Then he got a tech to run the tests on the ignition/charging system. Maybe 10 minutes this took for the intake. Not even 10 minutes later we had the answer.No parasitic drain. So, what’s the problem then, right? Without any hard sell or condescension about the “national chain battery” Bill sold me a Harley battery because I asked him to tell me the cost. He HAD pointed to a Street Glide in service and said my previous battery was most likely heavier duty because of my big engine which made sense to me. This morning I gave the existing battery one last chance and it couldn’t cut it. Took it out, installed the new HD battery, and, pow, started right up! Now I feel confident again!Was this a challenging thing for Bill & the tech to handle? No, it probably doesn’t get much easier and I got lucky they weren’t crazy swamped when I showed up but they weren’t “not busy”; I could tell. My problem was quickly and professionally diagnosed and addressed. All I got charged was the cost of the new battery. So, thank-you Bill and thank-you Al & Carl (owners) for the 5 Star service!

Ive been patronizing Harley Davidson of Danbury for years, primarily their parts department. I wrench my own machines and dont often buy new, but if I were considering one, I buy it from Danbury.Im a firm believer in after sales support and thats where Danbury Harley really shines for me. Ive called on the expertise of their service manager from time to time and have always gotten sound advice and a friendly attitude.The parts department is the best Ive ever used, including the discount online dealers. Both Anthony and Mike in parts go above and beyond to make sure youre getting the right part, even suggesting what you might need to complete the install. When youre wrenching on your own bikes the time spent coming from New Haven to Danbury can be a real killer so I always want to be sure to get all Ill need it on one trip. These considerate suggestions can often save me time and money, avoiding that additional trip for a parr that you didnt realize youd need. Thats the kind of personal service thats worth its weight in gold, getting it back in the wind ASAP.Although they have a substantial inventory of parts, on the rare occasion I need something for say my 28-year old 92 Dyna, Anthony or Mike offer to check nearby dealers and if they havent got inventory either, theyll get it ordered quickly and easily.In a nutshell, beautiful dealership and store, great selection of new and used bikes, motorclothes and accessories (they always have a discount rack), excellent parts department and easy on/off I-84, RT7 right on Federal Road.Tell then Cobra Joe sent you!

Great service, so kind, they even asked how my day was going. They will even listen to your problems and they make sure that the bike is right for you. Please go here!

Purchased a Blue Kendon SRL trailer . Excellent service by Carl the owner & several staff members showing me how to operate the trailer, no rush in details ! Sue was fabulous in explaining the paperwork !!!! This is a fantastic dealership !!! What makes it so ? The that work here !!!! Carl & his staff deserve 10 Stars they really are that Great !

Do yourself a favor and dont buy a bike from them! Mike the salesperson is your typical used car sales guy. Remember the true coat scene from Fargo thats him. After I explained what my concerns were buying the bike he gave me every excuse under the sun. Then when I presented the bill for the work that had to be done out came more excuses. Its not about the $ with me its about how you do business and there way is very questionable. This is for the next guy be aware of this company. All these positive reviews have to be BS. Unfortunately I cant give them zero stars.

3 months after buying my Road Glide Speacial (which Im super happy and proud of) the staff still remembers my name. To my surprise they were on point with accommodating me with the smallest and seemingly insignificant details. Love those saleswoman too ALL OF THEM.

Got my CFMOTO 500 at this Harley Davidson location.Everybody is so friendlygreat experienceI would definitely recommend.Thank you guys…Im Enjoying my CFMOTO! 😃

What a con they are. They change parts to make money & over charged me on the part they installed I found out when I got home. I would never recommend them at all. The owner Al I thought was a friend showed his true con colors to me. Found out from friends that go there as well they feel the same way. Please everyone stand clear from this place, go elsewhere.

This dealership is more than Harley its family!!! They are knowledgeable beyond friendly and professional. You would make the right decision walking in and wrong decision leaving without a bike or a rapport built to convince you to buy a Harley at Danbury. Colleen is an amazing sales lady and Gilad mentor.The owner is hands on and has a great staff. I highly recommend this location over the rest! BTW I got an early mothers day gift. Iron 883 shorter 2018, great price

This is my second bike from here- both low miles! My first one was a very great Christmas present in 2018, the second one was a birthday present to myself in 2020. I cant thank everyone enough. I had an excellent experience and everyone is great to work with. I was lucky enough to buy my second one on the 25th year they have been in business and Im so happy with my purchase. I really do feel like Im part of the Danbury Harley Davidson family- thank you Al and everyone.

Recently bought a 2015 Street Glide From Dave. It was a great experience. We were able to find the bike with all the features I wanted and work it within my budget. The owner is a fantastic guy who continues to donate to vets in need. Couldn’t be happier with service, and experience. Will absolutely go back for my next one.

Its a nice place to buy a motorcycle I bought a used motorcycle and they promised me that they would order and install with no charge a Sissy bar and a windshield and a windshield and they kept that word.

Its like a candy store for adults. Great selection and always get great customer service

Amazing people. Good customer service.. would totally recommend this harley dealer

I came here after a bad experience at Empire Harley(check my review there). From the moment I walked in I was treated with respect and courtesy. I enjoyed the experience and have never been more excited to spend more than 30,000. Ask for Colleen or AL and tell them Will Smith sent you! Ill be back for all my Harley needs!

There was glitch in service with a defective part and took time to diagnose and finish the job. Talked with Al and he apologized for the delay. Great sales and service from this dealership. I will continue to be one of there many customers who feel the same way. Please if your interested in a Bike please stop by and talk to the sales and service people .

One of the best deal experiences I ever had!!! The entire team was professional and knowledgeable - treated me like family! Al went above and beyond to make sure I was completely satisfied. Guaranteed same day delivery and I was riding within 4 hours of my purchase! Thank you Al!

I bought a used Suzuki bandit $1200s in immaculate condition at a amazing price. Title got thrown in the recycling bin by accident,I went back and explained the situation and the Sweet blond helped me out with a copy of it. Good people 100%

Best place to buy a bike at.

One of the best experiences I’ve had in a dealership. Al and Mike are extremely helpful and call me every month to check in on me and see how I am doing and if I have any questions or concerns. It is a very clean and friendly staff and they try very hard to make every customer happy and to keep them happy!

By far the worst motorcycle dealership in New England do yourself a favor and drive the extra 30 minutes to Moroneys. All the 5 star reviews a for bribes. I have no idea how they’re still in business...

Great place to get an unbeatable ride! If youre considering a Harley, go to Danbury HD.

Im very disappointed.I called and scheduled an appointment for a 20,000 mile service on my bike in mid March 2021. On May 11th I dropped my bike off and it’s been sitting there for a week. On May 14th I went to the dealership and ask why it was taking so long, after all I did schedule an appointment, I was told that I Scheduled a date ( May 11th ) to be put on a waiting list.This answer made no sense to me. One would think if you had to make an appointment for a service they would have blocked out a time to service the bike.Over all it is one of the better Harley Davidsons I have done business with.

Like everything thing else nowadays what I wanted was on backorder but I did place the order.

Coleen is the best. Went there to buy a new pair of gloves and ended up buying a CFMoto UTV. Colleen is polite and friendly and knows her stuff !!! Coleen always follows through after your purchase to make sure you are satisfied. I couldn’t be happier and will continue to purchase from her.

They were great! I walked in i wasn’t pressured into buying anything. They worked with me and listened to what I actually wanted. I got a great bike and met some cool people. Well worth the drive from Bristol! My buddy didn’t have great credit but they are still trying to make things work. Very humble people thank you! If you need a motorcycle I highly recommend them.

I had a very positive experience with Dave in parts. I was curious as to why my 2012 Ultra Classic does not need specialized fluids for the engine and the primary. My older bikes needs separate fluids.I always thought that engine oil should be more slippery and primary fluid should be have more of a detergent qualityDave was very thorough in his answer.What I like about my experience with Dave is that he communicated to me in a very thoughtful way. I discussed something about my front suspension fluid. He did not try to up sell me on that. He said that it is not required as long as the shocks are not leaking.I know that a Parts Professionals pay plan has a component based on parts sales. The fact that Dave recommended against me buying suspension fluid at this time was very enjoyable (cant find a better word) to me.

Mike was a great salesman to work with any questions i asked he answered with no hesitation and with wealth of knowledge! The owner was very imformative and both treated me like family! I will send anyone and everyone here great people in sales service and parts very easy to talk to. I will 100% be back soon for accessories for my new bike and my next bike will be from harley davidson of danbury!!!

Every time my wife cheryl and I come to Harley Davidson we have a good time the folks are fabulous

I just had some performance modifications done to my 2017 Street Glide. Attentive, and responsive Owner, Parts department, and superb service department. Dave and Bill in Service saw to it that my bike was returned to me spotless and running perfectly. Highly recommend.

Very nice dealership - Lots of bikes

I bought my XR1200X here in 2012 brand new and theyve treated me like royalty ever since whenever I come in. If Id like to schedule a test ride a new bike or get a service done its never an issue. Buy it with confidence here.

Great place friendly knowledgeable service

Friendly staff. Big variety of bikes.

Purchased another Harley from Dave. Fantastic experience. Al, the owner is super nice and always available. The entire staff greets me by name. Tremendous selection and wonderful to deal with from purchase to service. Do not hesitate to go to the dealership. Tell them Andy sent you!

Great Experience. Mike and Al made the transaction as smooth as can be. I was in and out with a new Harley in less than 24 hours. Thanks Again!

I would never shop at another dealership! From Mike being one of the most honest sales rep i have worked with, and the owner AL and team went over and beyond to make sure I was satisfied. I purchased two bikes from them in the past three months, a 2009 Rocker C, and a brand new 2020 Street Glide limited. I did some custom work on the rocker with pipes, Fp3 Tuner, and intake and it was a fast turn around and price just right. This was the first time I step foot in HD dealership, and boy did I find a gem. The owner Al, really does care about his clients, and always made time to give me a call/ text to make sure I was taken care of,first time meeting him, and he treated me like I was family . I would give them 10 stars if I was allowed. Bravo Danbury Of Harley! I will see you soon, once I hit my 1,000 miles on the Street Glide for an oil change.

The staff at this dealership from the owner to the people that ring you up are all so friendly and helpful. If anyone is looking for a new Harley and want a great sales person go see Colleen she is amazing!

Great guys taking care of my harley for me.

I tend to dislike dealing with any type of vehicle dealership as you always have to deal with people trying to up-sell you on whether it be vehicle, service and or parts. I havent had that issue here. Their prices are actually pretty fair compared to the other harley dealerships that are in the reasonable area that I feel is worth traveling to.

Always very helpful in me getting the correct parts and services!

While riding from Maryland to Massachusetts we stopped here to grab some poker chips and it turned into so much more than just that. Within 10 minutes of being there it started to down pour. They offered us a coffee and a place to stay until the storm passed. Unfortunately the storm didnt pass untill the next morning so we had to get a hotel that was nearby. In fear of ours bikes getting we asked Colleen one of the sales reps if it would be possible to store our bikes anywhere and with zero hesitation she texted the owner and asked if it was okay. He said yes and they let us pull the bikes into their shop. Long story short they made us feel like family. Great shop with incredibly friendly owners and staff.

The folks at Danbury Harley are top notch. They are fair and honest. Thanks!

Great place! Very professional and helpful people!

Nice place

I haven’t been to Danbury Harley Davidson in a few years after having an issue but that being said that’s water under the bridge I went to Harley Davidson Danbury A couple weeks ago and was impressed with the changes did a lot of business there in the past and would probably start doing business there again still the same owners but time changes everything so if you’re looking for a motorcycle locally it’s not a bad place to go Stop in and see Sue in finance department and while you’re there say hi to Al I hope this review helps people try out this dealership I did it’s all good

The staff from ownership to Mike in Sales and the guys in both parts and service are top notch. Thanks for making me feel like family.

Great service for Sales. Staff gets it right the first time!!!! Def shopping there in the future!!

The expression buying a Harley is life changing comes alive at Danbury Harley. They treat you like a friend not just a sale.I do have to say that not only do they treat you like family, they have bikes!!I searched all over for the bike, found it at Danbury Harley Davidson, talked about my finances and they were happy to make a friend and in turn create a new bike owner. I am so happy I waited to find the bike!They didnt just care about me, they looked out for my passengers comfort too, with suggestions and accessories to make it more than a ride, they helped me create an experience.Again, if youre looking for a specific bike, come see the team at Danbury, if they dont have it today, they will make every effort to find it or build it.And when they do ... they dont just sell you a bike, they create a friendship making it easy to get up and go.Thank you guys for the atmosphere at Danbury!

I was trailering my bike from Nebraska and needed a place to drop the trailer. They offered to allow me to park it for free! They were so helpful and accommodating. I havent seen that type of service even in my hometown dealer.Great place and people!

I was extremely satisfied with my experience at Danbury Harley on Federal Road in CT. Josh my sales person was high energy and welcoming. His first impression transcended across the whole team. Al was great with his tremendous amount of experience and knowledge. Sue was helpful and efficient with my registration and paperwork process. Stef & Kendall were the icing on the cake helping me with the intangibles that embody the Harley brand and do it with style. Thanks to everyone and ride safe!

Always feel welcomed and treated well. When I wanted a new bike the team made the process easy. Was treated with respect. It became a relationship not a transaction. Months later when there was a mechanical issue, Dan and Carl were first rate. Would recommend this dealer to all.

Colleen sold us a new CFMOTO and we love it! She also helped us with the a motorcycle. She was never pushy and very patient while we decided which one we wanted. The entire staff is always friendly and helpful... especially Rosey!

Highly recommend.Awesome staff.Beautiful motorcycles and showroom.

I have nothing but good things to say about Alex in the service department. Ive called and talked to him several times in person over the last few weeks regarding issues with my bike and hes always willing to lend me some advice. John in sales and the guys over in the parts department (sorry, dont know their names) have been pleasant, knowledgeable and friendly since the day I first walked into Danbury Harley. Even one of the owners, Al, took me aside and gave me a few great recommendations on some products for my bike.My experience so far with this dealer has been nothing but good, and I look forward to giving them my business as long as Im in the area.

Things started out a little rocky but after filling out their survey and telling of my experience, the owner and staff went above and beyond to win back my loyalty as a customer. I am a vet and they are extremely vet friendly. I am also aware as a business owner that sometimes things go left. If they got it right the first time they would have got 5 stars. But their determination to make things right is why I will continue to use them as my dealership as long as they continue to give me the quality service they have given me moving forward.

I bought a new street glide special and I dont know if they got better or what (my trade was old in years) this bike/motor/looks are superior in all ways. I thank my local Harley of Danbury for excellent service as always. This dealer cant get enough street glides cause I watch his top notch website listings. They keep selling out!

I went to the Danbury Harley dealer in April 2017 having never ridden a motorcycle and wanted to buy. Dave spoke with me for a month or so and recommended the 2015 Heritage Classic below. I met Al, one of the owners, and he made me feel welcome each time it stopped in afterwards. I took his advice and the bike was perfect for me. I started speaking with Dave again in November about looking to move into either a Street Glide or a Road Glide and he patiently explained everything (over a few months) I needed to know and scheduled test ride of both bikes. I selected the Road Glide Ultra below, bought it 4/8/2018 and could not be happier. Sue did an incredible job finding the best rates and developing a plan that works wonderfully for me. Daves professionalism and Als desire to make his dealership feel like family are what sold me on them. I will not buy a Harley anywhere else. It was an incredible experience. Definitely worth the trip and the entire organization puts the customer first.

Ive always had good experiences here. Ive had wheels done and the can chain tensioner upgrade. All of the with was done on time and in budget.

I went to this shop, and I’m sorry I don’t remember the guys name, he was bald with tattoos and he was extremely helpful. The part I like the most was that I was looking for a super cheap part but they didn’t have the right one to suit my needs (not their fault because I already knew it would be hard to find) but he still prioritized me as if I was buying an expensive bike. I didn’t even buy anything and I’m writing a review just because I went all around town looking for this part and everyone besides the guy here was like huh? What? A duh? So I’d highly recommend them because of the want to help and offering every solution possible!! thanks

Recently Bought a Street Rod XG750AAll of the Staff made the experience a pleasure.Friendly and Knowledgeable.John in sales took much time and care to find the best bike for my needs.I Have also dealt with the Parts and Services dept.’s and both are a pleasure to work with.

I want to recognize Dan and Bill in the Service Department for treating me as a valued customer. These guys are professional, courteous, and absolutely deliver on their promises.What you know about the Harley-Davidson brand is what you see, hear, and read about these fine motorcycles. But how you feel about the Harley-Davidson brand is directly influenced by guys like Dan, Bill, and the Service Department professionals that keep us safely on the road.Harley-Davidson of Danbury lives up to the Harley brand promise by providing quality customer service.

Best dealership 5thwould recommend it to everyone! Great inventory new and pre owned if they dont have the bike they locate.

Excellent dealership in all aspects of buying, servicing a bike or checking out and buying the latest gear and accessories. I have been a long time customer (+15 years) and Al and team are the best to deal with. They really know how to run a quality dealership and I go out of my way (there a dealerships closer to my house) to conduct all of my business at Danbury because I know it will be done correctly and with no hassles.

I was in Connecticut for the death of my father and needed help with my bike and Danbury Harley Davidson has been there for me when I was having a hard time finding a place to get the bike off the truck and they got it off and then after all was said and done with what was going on with my family they saved me again by helping me with putting it back on the truck to go back home in Florida. Thanks so much for your time and consideration in this matter and the service department is the best Ive ever seen compared to any other dealers again. Thanks Danbury Harley Davidson. Fred Yorks

Great people in the show room. Good sales

Just had the rudest text conversation with Josh a salesperson. Customer service is definitely not his strong suit. He started slinging salesperson lines after I questioned his price based on comparable models, and it went down hill from there. Seems this has happened in the past with him. As you stated to me, you are well aware of your job, apparently not, salespeople sell not let the customer walk,Im shopping elsewhere.

Having never owned a Harley before I was a little skeptical, however this dealership proved any stereo types wrong. They have a natural passion for what they do and it shows...The staff is always friendly and happy to help, never seems like youre bothering them no matter the depth or length of the question.I have since been in for service and parts a few times and always feel like they go out of their way to make sure I understand whats going on and my questions are answered with a positive attitude.A special note on how clean this facility is on a regular basis; pride in what they do!

One of the best experiences I’ve ever had was when I purchased my Harley Davidson at Harley Davidson of Danbury. From day one, the staff and owners treated me like a lifelong customer. Each visit there since has been a pleasant experience. They always remembered my name and greeted me when I came into the store. When I had a question, if someone didn’t know the answer, they brought me to someone who did. They are truly great people working there. If you’re thinking about buying a bike, need supplies or have a question about Harley Davidson make that your 1st stop, you won’t be disappointedPhil M Carmel, NY

13 year customer at Harley Danbury. Bought 3 bikes and all kinds of clothes and accessories, etc so far.Straight 5s across the board..from sales, info, top notch service staff..amazing parts/accessories inventory..super friendly crew..Just bought a 2019 CVO Limited..great bike..great dealer..

Went to test ride a bike today here today. Not a single price tag to be seen on any of the bikes in the showroom, that was the first red flag. Met a nice salesman who wanted to run my credit before taking a test ride on the bike I came to check out...I mean lets not get ahead of ourselves! He still wanted to talk about numbers before I could take a test ride. So we did and he comes back with a sheet for me to sign to agree on a price for a bike I havent even test ridden.Heres why Im writing this review: on the $6799 bike, they wanted a $1561 dealer prep fee. Looks like they wanted to take ME for a ride alright. All said and done, the $6799 bike ballooned to $9310 after the dealer prep fee, taxes and whatever else. This bike had NO extras or dealer installed options. So the promotion for a bike that would be $113/mo ended up almost double that.Dont come here unless you are looking to waste your time and money.

Awesome service every time I walk in, the sales team is great and very helpful. They worked with me and made it possible to get on the perfect bike.

Thank you Service Dept my 2016 softail classic runs and sounds fantastic. Great job to all of you.

We love this Harley Shop. We had to get towed last Sumner and they couldn’t fix our Harley till morning. They were a great help on where to stay and eat at.

So, where to begin. They are great at taking your money, I bought a bike there once and it was an Ok experience.AVOID THE SERVICE DEPARTMENTService is what makes or breaks a dealership, anyone can take your cash and give you a bike, but dealing with their service department was a six week nightmare. First, getting an answer from anyone is impossible, and if you dont call twice a day, they will let your work sit there without touching it. It took me a week just to get an estimate. Do you need parts? Great, they will sit on your order for another week, because whoever has the responsibility to actually order parts cant be bothered to do it. A full week passed between when the service manager told me the parts were ordered, and when they actually were, I know because I called Harley in Milwaukee to check up on them. even after six weeks, it was getting within a couple hours of the end of the day when the bike was ready, and they wanted to wait until the next day to clean it up so i could pick it up. Wouldnt want to do anything after 4 PM, of course.After all the delays, the lies, repeat, lies from the service manager, I took the issue up with one of the owners, who basically told me, tough, go away, we have your money and thats all that we care about.We will see how well the repair holds up, I dont have high hopes.

Great service department and very friendly staff I bought 4 bikes from them

I have purchased two bikes from Danbury HD and get all my service there. They have always treated me well and provided excellent service!

Huge space with a lot of retail space and tons and tons of motorcycles. Very good location, well situated, and very friendly staff and great people! Would have given 5 stars if the prices were marked on the motorcycles!

Neal is great. 2 Thumbs up. Great communication and impressed with the bike service from beginning to end. Thank you guys Debi & Jorge

We stop every time were in the area - they always have a good selection of sale items in the clothing & parts departments. Location can be a bit tricky to get in & out of depending on the time of day.

Bought my 2015 48 sportster at Danbury Harley. My salesman David was extremely helpful. I rode it out the same day. He hugged me said welcome the the family and even gave me his personal phone # to let him know I made it home and everything was perfect. Highly recommend Danbury Harley.

The sales people are friendly and very knowledgeable. I bought a bike from them a year ago and they still remember my name. Good service from an American icon

If youre shopping for a new Harley, make HD of Danbury your first and only stop. They work so hard to please the customer and truly treat you like family. Josh is an incredible salesperson because hes not a salesperson - he genuinely wants you to enjoy riding your motorcycle and josh and I have been friends for years before I actually bought a bike from him! The owners Al & Carl are incredible and worked with me as I had a unique situation on my trade that involved a lot of legwork from the dealership and they relieved me of such a big burden. Sue in finance is great and will show you so many options to make your dream bike fit in your budget. All in all, the process of buying my dream bike was wonderful and you will not go wrong with purchasing at HD of Danbury.

Awesome experience spoke to mike very informative person

Had a great conversation with Dave the salesperson gave me all the information i wanted and needed to get would definitely work with him

Great staff and owners. I have purchased 3 bikes and all the goodies to go with them in the past year. They will be my life long dealer. Honest and friendly.

All parts of the dealership are excellent, sales, service and parts. The owners and the staff are very professional. They always treat me with respect. But at the same time they are all naturally friendly. When you spend time with the staff and the customers you meet there, you feel part of a big Harley fan family at the dealership .They are all also very good problem solvers helping you with any custom changes you would like to make in order to tune your Harley into the perfect machine to suit your comfort and taste.I highly recommend the Danberry Harley Davison for all of your motorcycle needs,

Harley Davidson of Danbury is ABSOLUTELY HORRIBLE!! Recently, my husband tried to make an appointment with the service department for general service/maintenance, new tires, and an issue with the water pump. When he called, they advised him that they were backed up, so my husband scheduled the first available appointment which was 10 days later. He knew the work may take several days, so he did not want to pester the service department and waited for them to contact him. After NOT hearing from anyone in service for 10 DAYS, my husband finally called them. They had not even looked at his bike!!!! After my husband expressed how upset he was, service finally looked at his bike the next day. They advised my husband that the water pump did not need to be replaced, but there was a problem with a relay, which they would have to order. Again, my husband waited to hear from the service department. Another 4 days went by and my husband again called them. HD service said it was not the relay, it was, in fact, the water pump. Now my husband had to wait for them to order a new water pump, which could take up to 4 days to arrive. Understandably my husband was really upset (he needed his bike back for a trip he was taking the following week). HD service finally got the part and said his bike would be ready in 7 days. When my husband picked up his bike, one of the issues they were supposed to have checked, they had not, so my husband waited while they fixed the problem, even though his motorcycle had already been there 21 DAYS!! The final straw was when my husband asked them to replace the clutch master cylinder cover and they actually charged him $70 for half an hour for labor to do something that took about five minutes. Both my husband and I know it is an absolute waste of time to complain to the owners, because we have tried that in the past for other horrible service problems, and the owners have no interest in hearing about anything as long as they are making $$$$$. This is the third time we have dealt with Danbury HD, and it will be the last!

We had to make an emergency stop at Danbury Harley Davidson when our caliper fell off on I-84. (Our bike had just come out of another shop- so you can imagine our frustration) Everyone we met was concerned, helpful and friendly. They instantly got to work to get us back on the road quickly & safely. Cant say enough about the awesome staff & service!!!!

Great day at dealer buying a trike!

Awesome just 10% down and your on your way

Went there two weeks ago asking for tires, someone told me theyll find out and call me back... I stopped waiting today and ordered them online

I will definitely returning huge inventory, excellent staff very helpful, very friendly.

Always attentive staff from sales, parts, clothes, and service. I visit whenever I am in the area. Highly recommended to anyone who loves the Harley brand.

I bought my husband a Harley Davidson Street Glide Special from HD in Danbury. Josh was our sales rep and he was so enthusiastic and knowledgeable with the bike. Sue helped us tremendously with the paperwork and I must say that everyone was so nice and welcoming. We are happy to be part of the HD Family!

First off it was an excellent ride from mid state NY to the dealership. Nice people and they helpful.

Great service great team, bought 2 bikes from them this year.