Best Advance Auto Parts Ive been to ever. I really dont know what I wouldve done without the help of Willie. He was so helpful and nice the store truly has a gem with his presence. Biggest, cleanest location Ive ever visited and thats from Indiana to Florida. Awesome Experience and if Im ever n the area and in need Im driving to this location only!
Nice clean place to shop the staffs are very courteous.
I can’t tell you how happy and relieved I am thanks to the service Alonso provided. I work with my car and the battery was shutting down while on my way home. After being refused a battery test by the location on west dixie in Hollywood I able to miraculously make it to this location. Alonso tested the battery, saw it was dead and was kind enough to Install it and thankfully I’ll be able to go to work tomorrow. I’m very grateful for the way he went above and beyond To help me out. Definitly coming back to this location again.
Angel is just what is name describes, always professional, polite, and attentive, every time.Never allow a excellent employee(s) go unnoticed like him.Thank you! Angel we appreciate you, I hope Advance Auto does also.
Sales representative was knowledgeable and helpful. Also the part I needed was in-stock.
Found exactly what I needed a steering wheel cover young man came out and took off my old one and put on my new one I appreciate it that
I came here to get a radiator cap for my forklift they don’t have a database for my situation to find the right part but the guys there did their best to try and figure it out for me and they were very very helpful I really appreciate such a nice service and I will definitely come back here when I have another order need
If i had the chance i would have rate 10 stars. The BEST friendly and professional service i ever encounter with. I got stuck with bad alternator and my car basically died on me in the parking lot. The staff offer me a replacement alternator and even gave me the tools to replace it right there and then (since i cant move the car no were!). Thank you guys so much for helping me out.
Staff is friendly and helpful, signs on door say must have mask on yet 2 people at counter with no mask onlyreson you got 3 stars.
Had the good adhesive spray for headliner.
Advanced Auto Parts is always my goto store when shopping for auto parts. I was recently in town on business and decided to stop by as I had time to burn. John and Amber were very helpful and we chatted while I showed them pictures and video from recent adventures. This location was quite business during my visit which comes as no surprise since it is in a very busy part of town. John had a customer, so Amber and I chatted a bit more and she ended up inviting me to dinner. We ended up going to Dennys then bowling afterwards. A great time was had by all. Ill be sure to stop in next time Im in town.
The gentleman was very helpful.
Brian is the best and fast. Good job
They not changing batteries on european cars, batteries Carl, this is ridiculous.
Staff was very helpful and knowledgeable, I found everything I was looking for.
Bought over $500 in parts. Juan, assisted me provided the right parts with excellent customer service.
Need something auto they have it.
The young man on Sunday was *Very* helpful and *Very* nice.Thank you!
This advance Auto in Dania has the best workers efficient the place is always clean there always helpful I love this advance Auto the one on hallandale Beach boulevard by i-95 has the opposite of everything I just described you need to work on them
Edit: modifying previous 1 star review because I had confused store locations. This Stirling Rd. branch is very clean and well maintained. Only gripe is no sales people in the floor to help find parts or advise me on products.
Came to my car. Popped my hood, replaced the battery, gave credit card, done.
Matthew was amazing. Great customer service. He was very knowledgeable and friendly to my son, showing him how to install wiper blades. Stirling is a 5-star location!!
The commercial account person named Brian is always helpful.
Good prices
Fairly new location on Stirling road near i95. Staff is helpful and knowledgeable. I had no problems getting a defective part I bought from them exchanged on the spot. Having an account with them (not a charge account, a free one where they have your info stored) is highly recommended, very handy for transactions like the aforementioned one.
This is one of my local car places I come to. Always a helpful staff!
Always great customer service at this Dania Pointe location. This week Willie helped me with new wipers blades. He provided great help and was very thorough with making sure they were installed correctly.
Closest to my house & new have lots in stock
Excellent customer service !!!!
Great Attentive & Knowledgeable Staff
Checked my battery, friendly and helpful
Nice service from counter. Pulled brake parts and paid in 5 minutes.
Lillie and Candice were a delight to be around. They were very helpful and made me laugh the whole time. They were able to help me get my warranty battery replacement without a receipt by calling the other store. Thank you!
Have everything you need
A great auto parts store with a huge selection of materials and parts. Clean store and friendly staff make it a great place to shop, and they take old oil for free if you recycle your old oil. You friggin better.
I often fly from Jamaica to get parts in FL this place is convenient. Very close to hotels and their opening hours makes it possible for me to come here one afternoon and fly back next day. I would love for them to order for me whatever they do not have in stock so I can get everything hassle free when I get there.
Thanks to Advance Auto near me.I went in to have a battery replaced under warranty & didnt have my original receipt.So the manager and one of the associates took the extra time to find my original purchase that was 9 months ago.Thats customer service.Thanks guys (Ronnie) & (Angel) 🏁🏁 Store # 9183 Dania Beach_
Good service and usually has all the parts I need
While the staff had friendly customer service skills and appeared competent, we were given the wrong part that was special ordered. At first it seemed difficult for them to acknowledge the mistake but I pointed out the part number difference and they found the part at another store. I went to the second Advance Auto and thought I would just swap the parts, but no. It would mess up their inventory. Ok. I get it. I never enjoyed fixing inventory issues myself. So I paid for the correct part and went back to the first Advance Auto to return the incorrect part. But! I couldnt because I didnt have the correct receipt. Really? My husband and I are both in their system, I have the special order receipt, but the sales receipt is the only way to get my money back? I had to go home to get the sales receipt then back to the store again. Over 90 minutes of my time gone and not a single apology from any of the four people I dealt with. As a former retail sales clerk (and manager), I would have done whatever needed to be done to spare my customer any more wasted time. We had spent over $200 in the past 2 weeks, youd think theyd want to retain us as customers.
Lots of auto parts
You have a couple people know what to do on the rest need to ask them how to do the job if you know what youre looking for you can get in
Not enough staff. Long wait to cash out. Staff was really great though. Thorough and over accommodating
Great help! Ill never go back to Davie blvd advanced auto parts. Stirling Rd is my new store! Chester was the best help i had in along time..
Slow as hell, 45 minutes to check and change my battery
Staff is professional and always helpful. I also like buying from their website to get the%20 discount. Easy to pick up, or have it delivered.
Good service
I arrived almost at closing time and the 3 workers take care of me and arrange the problem my car had in a very affordable price. Excellent service. Responsible workers.
My car battery died and I stopped into this location and was pleasantly surprised by the excellent customer service. I was in and out of the store with battery installed in less than 15 minutes total. Thanks to a wonderful manager named Alex!
Grandpa David Trachtenberg at Outback after receiving. The Frech Legion of Honor
Nice place very busy but slot of other stores around there
Bad service counter help was more interested in talking to each other than noticing customers. I had to ask with register was available to take me.
Been using this store for almost 4 years now. Very helpful and if they dont have something I need they find a way to get it for me affordably. Great customer service! Sometimes the new guys dont know so much and make for a bad experience so Im guessing thats where the bad reviews have came from. But those guys dont last long. The ones that have been there a while treat you like family its a great store.
Great staff at Dania, Florida on Stirling Rd. Not only they help you and also advise you on the best possible option. AMAZING TEAM!
Helpful staff
Fast freindly service. Knowledgeable staffl large selection of car accessories
New place in Dania Pointe, very modern with nice customer service. Didnt carry what I was looking and had to order it....they should keep more stuff on shelves...
Counter person have no idea what hes doing, one didnt speak English the other did not know what a fuse holder is. Terrible service. Dont recommend this place for anyone in sn emergency
By far the best auto parts store in Broward county
Just walked in To buy a windshield wipers are for my car gentleman took care of me in 2 minutes another gentleman came out to the car change it fix it and that was it in 2 minutes it was all done by the nicest people its now 10:28 a.m. on Tuesday morning Just want to Send a compliment to the people on duty this morningMartin eichner
Bought a battery and they installed it for me in 5 minutes. Great service!
Staff was friendly. Clean store.
The one on Sterling, its great,plus the staff has always been awesome to me. Very helpful.
I come here for all my car detailing products, they have a huge selection of the most common items you need.
The store was clean and well organized. The attendant was helpful, professional, and friendly.
Very helpful employee named Ronnie helped me replace my wiper blades.Would recommend this place for new wipers and cleaning products.
Visited this store for time up parts. Store rep Farouk was very helpful. Great product knowledge! Thanks Advance Auto Parts for the service ! Good job Farouk
Always great shopping here. Customer service is awesome. Thanks guys :)
Everyone was professional and helpful. Checked my battery, starter for free. Gave me advice.
Very helpful crew. Chester was polite and helped me with my battery issue, and gave me some car education as well!
Staff very nice but not very smart...lol
I asked to use the restroom but I couldnt because apparently it is only for employees and not for customers.
Thank you Matthew. You are awesome! Sharon
Good store, most items there and in stock, but often Im referred to pepboys for simple stuff like sockets and specialty stuff. I think they still have battery/alternator (in-vehicle) testing service and theyll install yuor windshield wipers or battery. I buy and recycle oil here.
New store mostly the same people. Good service..
Always find what you need for your vehicle here
Went to by an alternator belt for a classic car. Guy behind the counter didnt want to match it up because it wasnt listed on the computer. Told him its a classic car and engine components have been modified, so his computer wouldnt give him that correct part number. He reluctantly searched the back and then gave up.Very poor attitude and service!
They employees was super nice and fast. I had my windshield wipers changed and he showed me how to do it.
Helpful staff. Took care,of an issue with the computer system for my batery core credit. Thank you!
The employees are rude and dont know how to guide the customers. They could sell socks, It will be the same thing.
Informed attentive staffWell stocked. Quick special ordersVery important
Found parts for my Ford Connect
Great they had the part Ive been looking for😀
While the manager isnt the nicest or pleasant, I got exceptional help from one of the employees Angel. He went above and beyond just to help me out.
I went in for a Fram oil filter, the guy said they just pulled them down last night. I guess theyre no longer going to carry them. But he mentioned if they happen to have the one I need amongst the few that are left, he could sell it to me. He went off looking for them faster then my wife or I could mention that we see them. He came back with nothing, then said hes going to check one more spot, Im thinking ok cool hes going right to them because my wife spotted them from the wrong side of the counter in about 2 seconds. He comes back and says, nope, no more. I chuckle and say really cause Im looking at them. He grabs it and Im on my way. The issue here was the bright orange boxes (about 6 of them) were in the top shelf, he couldnt be bothered to look up, wow.
I ordered something online and two days later I went to pick it up at the store . Great service
Where I always get my Auto Parts customer service is always great agents are knowledgeable
The employee was a good help seems like a great guy thank you
Ive been comming to this location for abbot 10 yrs, and they are the best. Really
Was attended to promptly. Had the part that I needed.
Associate without good manners
Good selection although the prices are a bit high I think on certain items
They treated me like I was stupid and didnt even know what a pilot bearing puller was. Put on hold and they never came back. This is a repeated problem. Take your chances at pep boys down the street. Dont worry at an auto parts store if you dont know anything about parts or tools.
They always have what I need here, friendly staff, sign up for the rewards and your good to go on savings. 👍
Nice place to find small parts for costume made projects
Get parts but i dont need to come here often
You have everiting for you car, prices littel high
Not too smart I could find my parts with my eyes closed
Very upset. Would not honor warranty on a battery that is clearly one of theirs and is defective. Gold series a little over a year old.