Nadine is an amazing piercer and always does a fantastic job with my piercings, she’s done many jewelry changes as well as fixed issues with piercings i had got at other shops. she has also pierced my rook and nose and i couldn’t be more happy with the results. overall great experience, great jewelry selection and piercings!!

First time here, and this shop is great! Very quick, informational service. I absolutely loved the woman who pierced my ears- I could tell shes extremely experienced and knows what shes doing down to a science. Will definitely return when Im ready for cartilage!

I just got my industrial done by Nadine like a week ago and she was very very amazing. She was super patient with me she explained everything that I needed to know about the piercing I was getting and also the healing process. She took her time with me she made me feel very welcomed. Plus before she did anything I seen that all was very clean from her putting her gloves on to the materials that she used that were nicely packaged and clean she did great. I wouldn’t go with anyone but Nadine if u go to the Danvers location.

I’ve gone here three times in the past month! I love it here! They’re so quick and easy and know just what to do. I’m scared of needles and all things pokey but Nadine extinguished all of my concern. Thank you guys!!

The piercer was very nice. I had to have an eyebrow ring removed because the balls broke and she was very helpful letting me know which rings to buy and which ones to stay away from from now on. She has pierced me before and is always super nice and follows all safety precautions.

I was excited to meet the artist whod be piercing my ears... unfortunately their front desk person is very unprofessional and not the energy I was hoping to walk in to. Go elsewhere if youre looking for kindness and professionalism.

They did a bang up job, saw me quickly & my nose ring healed up fine

I’ve come to Pierced Utopia for all my piercings except for two. I’ve been pierced with a piercing gun on my ears (total of 6 times) and have been pierced with a needle on two areas of my body. I contracted a Staph infection from this location because of the unsanitary environment and instruments used during the procedure. I took very very good care of my naval piercing and for it to get infected after only a week is depressing to say the least. I visited the doctor and was advised to remove the piercing and given some antibiotics (oral and topical). I should have monitored the woman doing my piercings a bit more carefully to make sure I was in good hands. They also don’t tell you what their earrings are made out of unless you ask so you’re taking a risk coming here to get pierced without knowing what the jewelry is made of. If you do decide to go, make sure you ask for Darlene I believe her name is. I’ve heard wonderful things about her but I was unfortunate enough to be pierced by a novice instead.

I got my septum and transverse lobe pierced here by nadine a while ago and i couldn’t have asked for a better experience. she was very calm and helped me every step of the process. everything was well put and clean in the piercing room and it was all around a very good time with nadine. my piercings are healing extremely well thanks to nadine. i highly recommend going to her for you’re next piercing. thank you girl ❤️

Terrible job with ear piercing. Put the earrings on so so tight, that they were embedded in the ears.Very difficult and dangerous to get out.And the owner has taken no accountability. Won’t even answer an email. Totally frightening and unprofessional! Stay away from this place!

Took a friend there that wanted his earlobes peirced. I suggested a body piercing pace that would use a needle (a Much better method for peircing ears). They were rushing around like crazy. Took him in the room and quickly peirced his ears with a gun kit !!!!! The ones you can order on Amazon with the studs already loading in them and you just squeeze them together!!!!!! I couldnt believe my eyes . He paid $50 (after they advertised $40) for something I could of done at home. It took all of 2 minutes. She barely said a word and told him to just wash it with water in the shower for aftercare........

Came in to get my septum pierced and i was in and out in under 30 minutes. Darlene was very kind and made me feel very comfortable and eased my anxiety. i am definitely coming back here in the future for my next piercing!

Darlene is amazing! So great with my 7 yr old daughter getting her ears pierced!

So so so sweet, i came in today to get my nose pierced and she did it so quickly and it was painless. i get prone to passing out when i see blood and she made sure i didn’t go anywhere until i was fully ready and was just all in all so so so helpful. thank u so much!!!

This place is not your typical mall piercing studio. Darlene is awesome - nice, professional, and helpful. Ive gotten all my piercings with her (lip, nose, industrial) and Im happy with all of them (I didnt keep the lip). The price is appropriate, but Id honestly pay more to come here.

Been here multiple times attempting to get piercings, been told to come back different days. The piercer is never there, calls out of work last minute. Absolute BS

Darlene is the greatest! She does an outstanding job at her career. She knows her stuff when it comes to piercings. She is very professional and always makes sure her customers are satisfied with the results. Darlene also keeps her shop very clean by highly sanitizing everything and keeping the shop well organized. You will not be disappointed. I highly recommend her @ Pierced Utopia in Danvers.

Great knowledgeable, helpful people.

I absolutely love Darlene. She is amazing at what she does. Always makes you feel comfortable. Answers all your questions. When piercing, she marks the area and has you double check to make sure it’s where you want it and it looks good.I’ve been going to her for years. She’s done all my piercings, my dermals. She’s done my son’s piercings. My sisters. Niece. I recommend her to everyone.I live in VA now and when I go back up to Mass. She’ll be doing my next piercing. I won’t go anywhere else.

I absolutely love this place. Darlene is amazing. She is very professional and has a lot of knowledge at what she does. She answers all my questions and helps me with whatever I need. I recommend this place 100%. She also has wonderful and kind employees. I will continue to go to Darlene.

I had a great experience and I loved the services, both employees were great and super friendly, very professional. Thank you so much and I will be back for sure!

When i got my ear pierced a few months ago, everyone was kind and professional. i went in the other day to make sure it wasn’t infected, one of the women at the counter pulled down her mask to hit a vape.. in the store.. in the middle of the COVID-19 pandemic..

Darlene was amazing, the piercing was super fast and she was very helpful / informational!

They were very rude. While I was getting my piercing the piercer was having a personal conversation with a worker. It was also very very mess inside!

Darlene was absolutely amazing!! and so was the lady behind the desk answering phone calls! nothing like walking into a place nervous as anything and leaving feeling 1000% better! if you get piercings i recommend here!

Darlene was so kind and caring, helped me with some issues I had with a doubly nostril piercing and you can tell she doesn’t just want to get by her day and go home, she loves what she does and creates such a good vibe in the store :) will 1000% be going back to her in the future!!

Lady helping me went above beyond to ensure i left with something i loved

Darlene is the absolute best, great person and great piercer. My pain tolerance is very high she distracted me and helped me get through it quick and easy! Would recommend!!

I went here to get my nose pierced back in November..Darlene did a awesome job!! It has been healing really good! She has also helped me get in new jewelry twice .. quick and pretty painless!! Thank you!! Will be back for more soon!! 💕

Got my nosed pierced here the other day, I was a walk in and I came on a Saturday night. I was expecting to be waiting a while but I only waited about 5-10 mins. The piercer did a good job. It was quick and easy. Would recommend.

Highly recommended Darlene is súper profesional and super quick she makes it very comfortable and fun the employees are great and welcoming definitely a place I am only going to get all my piercings done!

Didnt have a great experience my daughter went here for actually multiple piercings 2 to be exact although the price was cheap Im not sure the Experience my daughter had not once but twice was not good because she did try try again and was very unhappy with both the piercings. She said that they were crooked. We also waited an extremely long time to get it done while they stood in the store and basically did nothing except fill some stuff in the store which I thought was extremely disrespectful when you had 3 prospective customers in your store the woman was extremely rude and I dont believe shes very good at what she does or maybe she just not taking her time because she so upset. I dont know whats wrong and there but several times Ive gone in that store even without the people whove had neg experiences but I thought I would try and not go off other peoples experiences but it seems that mine mirror a Extreme amount of the comments in this section and I wonder of the woman that owns the store reads the comments and things may be I should try to be a nicer person Maybe I should treat my customers a little bit nicer Im not sure maybe somethings going on with her and shes just got something on her mind I dont know but definitely wont go back

Helpful

This is one of the most amazing places to get anything pierced. I was there this afternoon with my friend while she was getting a nose piercing and they were so friendly and had a tremendous amount of patient. Im very pleased with their work and she will be returning soon to get my nose pierced. My friend also said very much enjoyed her experience and will also be returning to get another piercing. Overall, if i could i would give them 100 stars as review but I only have 5 so they can take those.P.S.The price was also amazing!!!!!

Went for my industrial. They were super nice but.. she didn’t clean the area before piercing it, didn’t ask if the placement was ok nor did she clean the area afterwards. Didn’t mention aftercare at all and I’m pretty sure all establishments that do piercings are supposed to sell aftercare products but this place doesn’t. Not very professional and highly unsanitary. At least she wore gloves 🤷🏻‍♀️

Darlene is a sweetheart and did a great job piercing my forward helix!!

Came in this store, with only one question: how much is it for an industrial piercing. that’s it. i was not greeted. in fact, i was completely ignored. the lady that was working there was helping a couple, which is fine. but she never looked my way nor asked if i needed assistance when the couple was talking amongst themselves. i stood where the belly button rings were for 15 minutes straight before leaving. this is not my first time in this store. it’s been 2 years since i’ve been in there. last time i was there, the associate had the nastiest attitude. what’s up with this business and hiring people with no training?🙄.

Went in to have my 3 daughters ears pierced. The woman who did them, did them in such a way that they face down instead of straight through the earlobe! You can see the backs of the earrings sticking out under their ear lobes when looking at my girls faces. I dont think theres any way to fix this. Im so disappointed!

Absolutely love this place I’ve gotten several piercings here and there all absolutely amazing. I’ve never had a problem with them. The piercer Darlene is always happy and always working her hardest. Highly recommend this place !!!!

Love this place, I got here for all my piercings. Darlene is Epic!!! Super friendly, clean, & never rushes. She explains everything stepped by step. Highly recommended

Darlene is awesome and talented at her skill. She has done over 10 piercings for me, including dermals. She is precise and confirms the area to be pierced with you before doing the actual piercing. Ive never had any infections or issues with any of my piercings. She is very knowledgeable. I wont go anywhere else and have recommended her to several friends.

Darlene is amazing. She takes great care of her customers by making sure the process of healing goes as smooth as possible. You can always rely on her for any issues from your piercing. Very pleased and Thankful.

I love this place very clean, friendly. Didnt get mad when I puked after getting my septum pierced lmao only because I bleed like a faucet

Im not gonna lie, I was extremely skeptical about a mall piercing...however, after a little research in reading the reviews I decided it was just a matter of location for the shop. So far I am very pleased. Darlene was extremely helpful explaining the process and I was in-and-out in less than 10 minutes, with very minimal pain and swelling. I would definitely recommend Piercing Utopia.

Went there to get my 10 year olds ears pierced. Who was a little scared. The women working was great with my daughter calmed her right down and made the hole experience wonderful. The place was clean and very welcoming. Highly recommended.

Darlene is amazing and so quick! I loved my piercing and cant wait to go back. Such an affordable price and amazing jewelry. Totally recommend!!!

This place should be voted number one! All staff are incredibly educated and willing to answer any and all question, as silly as you might think it is. They have a huge selection of jewelry and they actually take the time to help you select a piece that fits your needs. I have had four piercings done here, all by Darlene. She is amazing.she doesnt sugar coat stuff and tells you, yup its gonna hurt! My daughter has been here already ten times and always leaves happy. There prices are by far the best, adding to the epic greatness of this place!

Got my industrial bar pierced here about a week ago. I wasnt keeping track of the time so I went in to ask about pricing and availability right as they were closing at 6:00. was super embarrassed when they said unfortunately nobodys available right now, were ... closing. So I walked out after telling them Id be back the next week. Then heard a hey hun! from behind me and saw the piercer (loads of tattoos, very cool) calling me in. She got me in and out in about 15 minutes, made me feel comfortable, and did a great job on the piercing, even though it was closing time. The price was awesome too. Highly recommend :)

Darlene was AMAZING, so helpful and a great worker

I took my two daughters here this afternoon after getting their ears pierced at another salon (yesterday) and subsequently losing an earring each. Dont ask me how that happened.:) In any case, the other salon was closed today so this was our next best immediate option. We had an incredibly warm and helpful experience here at Pierced Utopia. We initially came in to simply replace the lost earrings; however, we were helped above an beyond in getting earnings back into newly pierced ears. We received the best quality service. I know these moments mean a lot and are always remembered. I will go back at the very least to buy rings because of the compassionate service we received tonight. Thank you!!!!!!!!

I have gotten all of my piercing here by Darlene. She is the nicest person ever. I have never had any issues with my piercing or that shop at all. Staff is all super nice and friendly and know what they are talking about and what they are doing. When I got my first piercing I was so nervous and she made me feel better and I didn’t even feel the piercing. I asked a million and one question after getting in done and she answered them all and didn’t get mad. She’s a really awesome piercer and I wouldn’t go anywhere else. Plus the price is right and the service is there!

Darlene is super!! Extremely knowledgeable and kind. The best place for all your piercing needs

It is wonderful. great service

Sales women was incredibly rude to a woman asking for a change in jewelry. Customer ended up walking out.

I’ve never been one to write a review, however this time it is absolutely necessary. I got my belly button pierced here around the summer. It was fine for a while but then it just never started to heal. After 6 months of having my pericing the scarring has not gone away and my skin around that area looks far from normal. I had to take it out yesterday because it was getting to be so uncomfortable and so painful. I have just come to realize that they pierced it so incorrectly. I’ve looked at normal piercings online and they put the piercing through an area of skin it was most definitely not supposed to go through. I am so upset and this is completely unacceptable. If you claim to know how to pierce you should actually be knowledgable on how to do it the proper way.

Ive gotten a few piercings here and never really had any problems. Recently got my belly button repierced after having it out for 6+ months. I told her Im very sensitive and allergic to anything other than sterling silver, gold, and titanium and asked for any of these in a hoop. She only had bars none of which were titanium or gold. She told me that what she was piercing me with was a sterling silver bar. Had it in for barely a week and it got so infected that I rushed to my normal piercer where he told me that not only was it pierced incorrectly, but the bar she used was not sterling silver. It was nickel painted silver. Never going back, my belly button is a complete mess now. I am furious with her lack thought for my body.

I got my nipples done there, the woman who pierced them was not from this store, shes currently a Saugus employee. Shes a sweet heart, was very calm and the procedure was VERY quick. Clean and professional!

This placed saved me!!! Went and got a piercing at the shining star had the smalllest ring in my nose thank god for these ladies will def be going back for more piercings here

I will never go anywhere else! They are the very definition of perfect! Clean, kind, knowledgeable, patient, selection, price...I could go on and on... and im sorry theres some reviews that are clearly just not what can be expected from Darlene or anyone at pierced utopia! Ill admit I was very skeptical about a mall body piercing but they set a new standard! Ive been pierced twice so far and brought my niece once...I cant wait for my tween daughter to be ready to expand beyond her 2 normal ear piercing(her very first was completely destroyed at Claires) I had them fixed by a piercer though I so wish i had found pierced utopia first! I have referred everyone I meet looking for any piercing. Im sorry I have a hard time with the negative reviews I read especially the persons who kept going back, 3 and 4 piercings all wrong and infectedyet you kept going back??? Sorry but 1 infected piercing and were having a conversation but whether its resolved to my satisfaction or not im probably not going back, but for fun lets just say I do and the second one gets infected too... ok shame on me for going back to them and for obviously lacking either good hygiene to care for a piercing or not being smart enough to realize piercings as bad as I may want them may not agree with me but really 3 and 4 times... cmon!

To the girl who reports her navel being pierced incorrectly Arin Kim to be precise. First of all you absolutely cannot compare your navel to a picture you are perced according to your anatomy if you have a navel that requires a different angle that is not the pierces fault. A barbell takes a good 12 months to heal correctly but still has a high rejection rate also something for piercer cannot control. You called the store we were more than accommodating for you so we are confused with this rating without you explaining the exact details that the piercer was willing to go above and beyond to satisfy and help you. first off Pierced Utopia gives detailed cleaning aftercare to their customers they also do not ever Pierce with Sterling silver never!!!! Im Not sure where you got nickle plated silver from but pierced Utopia only carriers Surgical Steel. Of course another piercer is going to bash another Piercer I am sorry that happens. Pierced Utopia is there for their customers for every need they may have. Im Also sorry some find the need to bash instead of becoming educated or asking for advice. Also the Piercer in Danvers is there Tuesday through Sunday

I wouldnt get pierced at a shop in the mall, but the clerk was helpful and they did have a large selection of jewelry. None of which was sterile.

Large selection. But not very friendly. Rude at times.

Unwelcoming. Unfriendly. The ladies behind the desk doesnt want you to buy . So unwelcoming that you just want to leave.The woman that does piercing is never there. ..like a ghost

Pierced my nose at the wrong angle causing it to form a keloid. On top of that when I went back about the keloid, the piercer told me to pop it which you should never do.

I’ve gotten 4 piercings there and they all have gotten infected and were put in incorrectly. But not only have my piercings gotten infected but many other ppl Ik went here n they were all put in incorrectly and have gotten infected.

They are super comforting and they make sure your happy with what you have. DO NOT GO TO CLAIRS TO GET YOUR EARS PEIRCED!!! You will love them from here! I had John for my peircer and he was great! Really reccomend! 6 out of 5 will go back!

Great selection and service.

Rude customer service, just awful, and not clean, when you have someone shoving a needle into your body you kinda want them to be nice

Quick and painless