Thank you Ashley and Patrick on helping with the purchase of my 2022 Nissan Pathfinder! You guys were GREAT!! I could not have asked for a better experience. I made the purchase with 4 girls ages 8-10, you guys were wonderful! It was quick and easy. Thanks again for such a great experience!

Patrick Haskins my salesman was so prompt to action, willing to assist, and he built a rapport with me as a customer that is unmatched! He took his time with every single detail and feature of the process including making sure I knew how everything worked. He made sure the car was nice and super clean for me. He also made sure I was completely comfortable with my purchase. I didn’t feel like a customer I felt like family and for that I am super grateful! I would definitely buy another vehicle from him and I will recommend him to All my family and friends. He deserves a raise because he truly creates a car buying experience that is superb!

Our nephew had seen a car on line he liked.Rode down to the Local Nissan dealer and looked at this car.Lance Horne made us feel very welcome, let our nephew test drive the car.The rest is history. Warm welcome, great service and a car our nephew liked.Thank you Lance and Robert Woodall Nissan for a great experience.

Came in to the Woodal Nissan shop for the Express Service - oil change and tire rotation. After explaining what I needed I was told we will get to it when we can. After 2 hours Im still waiting. Not exactly express or as advertised.

Ashley Fowler was awesome. She was very nice and professional and handled the sale of two vehicles for us. She deserves more than a thank you and good job.Shawn delivered two vehicles to us. He is also wonderful. Easy to work with and answered all our questions.I suggest both of these employees receive a bonus after great work.

We needed a new transmission and thankfully it was still under warranty. Becky in the Nissan Body Shop was very professional and very nice. She handled the rental and kept us apprised of every eventuality.

This place here I’ll start by saying I bought a car from them 21000$ two weeks later car has a problem. I than call salesman say hey car has a problem they should fix I just brought it two weeks ago “ok tow it here” I tow car to them thinking they would fix said problem in good faith they did not cost 954$ ok fine. I understand it’s a part shortage so when I call and they say part is on back order I’m like ok so four weeks later I than call them again they never call I ask is car ready they say yeah it’s been ready a week! I’m like ok I go to pick up car still will not start all around bad business. If it was a battery why not just change that and have had me go on about my day. Don’t get nothing fixed here or by used here.

I went in to Robert Woodall Nissan to get an oil change and I was extremely satisfied with customer service representative Matthew Tate. He was very professional, friendly and courteous. Even though, they were very busy Matthew Tate still got my car serviced in a timely manner. Im very pleased with Robert Woodall Nissan service and plan to go back to have my car serviced again.Sincerely, Landon Bigelow

Thursday July 1st 2021 had a appointment with woodall Nissan at 1:40pm.Arrived at 1:30pm was checked by Austin who call for a gentleman to take me back to work. I was told I would receive a call to let me know what was going on at least by close of the day. I never heard anything back from any one so I call to inquire about my vehicle at 5:04pm I was transfer to Austin were I didnt get a answer.  I then at back at 5:14pm where I told to Matt who told me Austin was gone for the day and should have call me. I was told my car didnt code then told they were unable to get to it. But Matt told me because of everything going on he would have them look at it first thing in the morning and call me. I received a call from Austin 7-2-2021 stating that the car code a transmission issue and needed farther  diagnostic and that they wouldnt be able to get to it til 7-6-2021. I asked him did Nissan cover a loaner vehicle he said no. But they could get me a discount with enterprise.  After talk it was said that the vehicle had not code and that they were under staff and the tech that was needed was not working. And the reason for them not looking at the vehicle Thursday was because they got caught up with another job and was unable to look at my vehicle. I asked to speak to a manager and was transferred to a answer I left a message asking for someone to call me back asap.  I did get a call back and it was Austin again saying he was sorry he transferred me to the office location his  boss was not in told but he talk to her and they agreed I could just come get my vehicle and bring it back Tuesday.  I said thank you and hang up. I arrived and my vehicle was still in the back so the young got it for me when I asked for the paperwork for what my vehicle code far the transmission he said there wasnt any because it didnt code anything.

Took 6 hrs for an oil change. I was originally told it would be an hour wait. Then I was told it would be a 3 hr wait. At 4 hrs I called to check on my car since I hadnt heard anything. I Then was told my car hadnt been taken back yet, and it was next. All on a work day. Didnt get my car back til after 4, and had to be at work at 5.

Oil change and tire rotation, service was good and timely but I think rotation should be free on a new car bought there since the tires were bought with the car. I might come back next time or if Ive got to pay to rotate anyway I may just go somewhere closer to home in gretna and save time and a gallon or 2 of gas

Great service. Friendly staff.

When I bought my car down on the 21st of May. I had bought it down before in December of 2020. There was a problem with the DTE. I bought it back for the same noise that I hear, not all the time but once a month. If there are sensors in the Gas tank check those. But was told that IF I hear it again to pull in and they can check it. I dont live in Danville, so if I hear the noise again. How can I get the car there. But its still under warranty so until this issue is resolve I will bring it back. I was also told why check for something that they cant find and no use putting on a part that may not be the problem. Which is true. I googled information about the Gas Sensor. Which sound like a problem that Im experiencing. I will keep it as long as I can but will never buy another one.

I had a good experience of Robert Woodall Nissan. My inside door handle on my driver side broke and they fixed it for me within an hour with no appointment. I greatly appreciate their service.

When I say I was beyond surprised and excited I was. Thank you so much Shawn Giggetts for going above and beyond. Truly amazing experience.

My sales person, Shawn Giggetts, was awesome, very friendly and very professional. His customer service was great. I love my new Nissan Altima.

I keep getting emails about my rouge. Then emails thanking me for servicing my rouge. Then emails asking for a survey. I DONT have a rouge, never had a rouge, dont want a rouge. Ive emailed about fixing this yet it continues. I bought a silverado and got screwed out of my points. We got our last vehicle in NC. Well be going back to NC from now on. They set our phone up and made sure we got our points. Ive never gotten points on my vehicles from Woodall. Never again.

Oil change. My only negative is that my steering wheel had grease all over it from the technicians hands.

They had just sold the far I went to look at. Salesman was very friendly. Going back Monday to look at a new car

Very unprofessional, they gave me their word and did not follow through. They also broke bots off my motor and did not tell me and also the pieces was hanging down below my car.

Great customer service. Absolutely enjoyed Patrick and Ashley. Made what can be a long experience very enjoyable.

They best car purchasing experience I ever had.

Took extremely long time to rotate tires and change oil.

My sales guy was great. He took the time to help me and answered all my questions. He was beyond outstanding. He went out of his way and made me very happy!!!

Excellent service. Lance always goes above and beyond to make our purchases go smooth. Highly recommend!!

My car was towed into dealership, and Ive never been here before. They got right on my car because I was stranded working away from home. They were able to fix it quickly and get me back on the road.

So friendly and I always have a pleasant experience each time I get serviced

I scheduled an appointment to get my inspection sticker and told the lady that I could come on a Saturday or my lunch break that I get an hour! She had an appointment the next day at 1:20pm. I said fine and told me to be there by 1:15pm. I did. When I arrived, there were not alot of cars there, maybe one ahead of me and she left within a few minutes of me being there. Time is ticking and several times after waiting I kept asking if it was almost ready and asked about the courtesy vehicle because I was trying to get back to work on time and each time I was told that it would be ready in a few minutes. I understand that at the most, it should take about 45 minutes but I did not get to work until 2:35pm. Now the guy that rang up my ticket did apologize and stated that it shouldnt have taken that long and waived the fee. Im not sure why it took so long but that NEVER should have happened and I should have been given a courtesy ride back to work. While I would like to bring my car back to you all when I get my oil change, I have second thoughts as to this happening again and may opt to go elsewhere. I hope you take this into consideration and do better. I thought about putting my experience on the local customer service page but decided that I wont base your customer service off of this one experience because any other time I have been there, service was fine and the next time I come would be for an oil change! Thank you for your time!

This was the best experience that I have ever received from a dealership. Patrick was an exceptional salesman and made the whole experience seamless from start to finish and had excellent knowledge of the vehicle and its features; he was also the person that updated my insurance info because they were closed the day I went to the dealership. I also met with Dean and Luis who were also exceptional! I cant say enough good things about the exceptional customer service and knowledge of the employees. I will definitely purchase another vehicle in the future. If I could rate higher than 10 I definitely would. I work in customer service and I was extremely pleased.

I was there for oil change and state inspection and my appointment was at 3pm and I didn’t leave until 5:15pm appointment date was Monday April 26th.

As i was leaving they stoped me and didnt even put my air filter on. It was paid for. I could have left with no air filter and it was paid for.

No appt was needed for pm work, showed up desk was honest they were 2hrs behind asked i return later, so I went 🛍:) came back they got me in and out about 40 min.

Collision center had my vehicle for almost two months . The center never contacted me I had to always check on my vehicle they will report that is was being worked on but never was ; They touched and supposedly fixed but it wasn’t now it was returned to me no one checked my vehicle when it was returned to me we had to go inside the parking lot to get it out and now my electrical inside in some areas don’t work, my front bumper isn’t even put on right . It was a terrible service and I can’t even open my hood cus the latch is broken so terrible I don’t recommend getting your vehicle fixed here . I give it a negative star.

First of all, my car had to be towed to Woodall Nissan. Not only was my battery.dead, it was corrosive. Unfortunately, the corrosion that had developed on the battery had spread to other parts of the engine, etc. I was informed of the situation immediately. The three people I dealt with - Allen, Matt, Catherine - were professional, knowledgeable and courteous. Not only was my car taken care of, after it was serviced, they sent a courtesy ride to pick up my daughter from my residence, so she could drive the car back home. Thank you for making the whole experience a positive encounter.

I went in wanting to purchase a Nissan sedan, but was unsure due to credit issues what I would be able to purchase. I left with a 2020 Nissan Rogue AWD. I was beyond happy.

GREAT SERVICE AND PRICES

I brought my car in to the Nissan Dealership for a $745 repair and asked them to check a slow leak in one of my tires. Jacob told me the tech said he checked the tire and found nothing in it or anything leaking. The next day I awoke to a tire almost flat. Got it to a tire shop near my house and they found a screw in the tire, repaired it and it’s never leaked since. The tech either didn’t check the tire OR he just ignored the screw because Ray Charles couldn’t have missed it. I felt that someone, either Jacob or the tech, was untruthful with me.

I loved it. The people was very good and nice.

Excellent customer service. Were looking to get a new vehicle and decided to stop in and look. Our salesperson Patrick was great. He was upfront with everything and completely understood what we needed for our family. We took a couple of test drives and now just have to decide which one were going to get.

This was the first time I have purchased a vehicle on my own. They made it SO east and had suggestions also. Very friendly, very helpful. Like doing business with family!

Good place to buy a truck

Lance was an amazing salesperson!!! He is very knowledgeable about the vehicles we have purchased. Always going the extra mile for his customers.

Casey was very informative and helpful in the purchase of my new Sentra. Awesome young man to have help me.

I went there to get my 2016 Frontier serviced,they do really good work at reasonable prices.

I went in to get a state inspection. The man at the desk told me that it would take at least an hour. In actuality, it only took about 30 minutes. I was pleased with my service.

Well taken care of/Ryan in service was professional and informative. Had to wait TWO weeks to get an appointment, not desirable, received 3 reminder emails, one reminder phone call for my 9am appointment, arrived at 830, did not take my car in until 945.

It was cool and good service and quick

I have purchased three vehicles here and have never been disappointed. The staff is friendly, attentive and knowledgeable. They will work with you to make even the small problems go away.

Very helpful, took care of all of my concerns

Bought my recent used car no warranty there and it had a part go wrong the next day and insted of just saying you bought it as is, they took it and fixed it for me. They didnt have to but they did. I want to thank you guys for being such a great place who takes care of their customers no matter what. I would def. Buy again from them!

Steve Blevins had a lot of ideas when I told him what I was looking for. We discussed payment options, credit rates, and body styles of the truck I was looking for. He was a very helpful salesman.

I like the service and they are real nice and polite. And I love the points thing.

Outstanding service experience for me and my Rogue! Friendly, courteous reception and fairly quick wait. Definitely satisfied with the service work and will continue my relationship with Robert Woodall Nissan.

Will continue to purchase and service vehicles from Woodall. The customer service is outstanding and they make the car buying experience easy for busy people like me! Thank you!

Had issue with car. They said I needed a part that they had to order. They would call next day when it came in. I never got the call so I call. I took carvin to get it replaced. Got home few days later same issue so I took back to check again. Found out they did not change what they told me I needed but changed a different part. Then they tell me that something totally different is wrong. And wants to charge more money onto of what they already charged that wasnt wrong. I found another mechanic that told me that what they told me the second time was not bad but the thing they were supposed to change and didnt was bad.

Patrick Haskins was our salesman and got us the deal we asked for. From start to finish was easy and quick... Will recommend this dealership.

Everyone is very helpful and friendly! I worked with Ottoway and Dean when purchasing my new car and they were both amazing! Would definitely recommend Robert Woodall to anyone interested in purchasing a vehicle.

Super nice salesman. Ask for Sam Keeter. Very knowledgeable, not pushy at all. Test drove a vehicle with him and was able to inform me of all the features and what to look for in a used vehicle. I highly recommend Sam!

They Never rotated the tyres with oil change service. The cashier wanted to charge me money for tyre rotation.Dont see myself going back.

Shawn is a great salesman made sure I knew everything about the car inside and out and went beyond expectations

I received great service as soon as I walked into the door, so I will always recommend Robert Woodall Nissan the service is excellent.

What an awesome experience! Worked with Dean and Lance at the Nissan Dealership and I could not have asked for a better car buying experience. Ive been in the customer service profession for many many years, I manage hundreds of customer service professionals in two states and I must say that Customer Service is Robert Woodall Nissans main priority. You can feel it when you walk into the showroom or as I did hear it in their voices over the phone and via electronic correspondence. WOW....I had a car buying experience that I will not forget. Thanks Dean, Lance, Casey and Walter.....you guys are just plain awesome.

I still didn’t get an answer as you why my car was making a noise but the sales rep tried to sell me a car and now my airbag light is on. I will call them on Monday.

I delt with the salesperson Giggets. I think he was more interested in putting money in his pocket instead of showing some customer service. Also they wasnt going to give me nothing reasonably for my trade in. I never got a comfort level that he was trying to help me. He told me that the condition my car was in it was no good. Offered me a $ 1000 and I just had been offered over $ 3000 just before i had stopped by Woodall. So disrespectful ! I will not return to Woodalls Nissan !

Had a great experience with Woodall! Our salesman Jacob was very helpful and patient with us as we tried to decide on a vehicle. He stayed after hours for us to purchase our vehicle. Our whole car buying experience was positive, very responsive and went out of their ways to take care of us. We would go to Woodall again for any of our vehicles we may need in the future.

Robert Woodall Nissan is always a very professional place. Got my state inspection Plus oil change and tire rotation today and they gave me several discounts because I always bring my car there. The professionalism makes me not want to go anywhere else.

Best Experience Ever for all the dealerships I visited....Johnny was Very Nice and Friendly.

Great salesman, and staff

My 2018 Titan XD Rules. Many of my friends and co-workers are extremely impressed with the power and details. Titan should have no problem getting a larger market share.

Lisa was great helping us price tires, the service dept got me in right away. Oil change, new tires and front end alignment all done the day I called. Great job!

Good price on tires and got a deal in the process.

Great experience

Walter was very nice and professional. He also went the extra mile to give me the best deals. Thank you Walter

The salesman Lance Horne helped me greatly in understanding my new truck, his expertise made learning everything easy!

Needs to have some type of transportation service to go places while waiting 1.5 + hours for service. Otherwise service wait time is wonderful (free coffee or water, snacks and TV)

You guys accommodated my schedule with a loaner car and you ROCK!! My. Car was serviced in a timely fashion and you allowed me the time on the loaner without having to rush back even though my car was ready to be picked up.

Parts specialist Lisa very professional and courteous and caring she went beyond her job description to make sure I was treated with the utmost respect

What people were there were friendly and helpful and informational on my car search so I enjoyed the experience hopefully we can do business again thanks

Not recommended for the purchase of your new vehicle. Sales are great not pushy and work tirelessly to get you riding asap. Service representatives not so much.

They were friendly and treated my husband just right!

Excellent customer service! Go see Alan for any service issues! He’s always very honest and professional.

My husband bought a new truck on Monday Oct. 29, 2019 and when I found out that R W also sold Nissan I looked on the website and saw the dark blue Murano. I bought a new Honda CRV back in April 2019 and just wasnt happy with it. I drove a 2011 Murano for 8 years and loved it. I was trying to save some money and made a mistake. So Dean worked with me on the Murano, gave me an excellent trade in on the CRV and I am completely in love with my new Murano! Best car ever. So I bought it on Oct. 30. So 2 new vehicles for my husband and I in 3 days. I think that speaks for itself about how wonderful Robert Woodall is to work with!

Repaired the car on time as promised. All personnel were friendly and easy to work with.

Friendly people and willing to explain things and help in finding best deals on a tight budget

Staff was very helpful. Answered all my questions and listened to my concerns.

Everything was explained clearly and the vehicle was read quicker than I expected.

I had a “Service Engine Soon” light come on. Brought my 2010 Maxima in to determine the problem. Needed to replace a vacuum hose but they didn’t have it in stock. Came back three days later and the part was installed.

We had an appointment time at 8 AM my husband sat there for 2 1/2 hours to wait on our vehicle which is ridiculous when you have an appointment.Why schedule appointments if you can’t keep the time this is the second time it’s happened to us.

Honestly my experience with them is going to cause PTSD and be nervous for any future vehicle purchases. I am not satisfied in anyway with this purchase. I purchased a 2014 Nissan Altima with them in 2014 and this car has been nothing but trouble. Yes its a nice car but I feel like I got a dud. I take very good care of my car (their staff even commended me on how well I kept up my service) and I consistently used them for all my mechanical needs but this was apparently a waste. The only perk is the comfortable facility while waiting. I have been lied to and cheated. The car has needed everything from transmission replacement to fuel pump. All big ticket items. And every time I go for something minor they hit me with something else. Its ridiculous. In December 2017 they told me I needed a battery or otherwise I would be stranded. I decided to get my own battery instead of paying them. Well I ended up not getting one at all and here it is August 2018 and Ive never had a problem with the battery and was just told that the battery is not problem. To digress I will never buy from them again and advise all my family and friends and coworkers and community members and ANYONE I come in contact with to use the same caution.

Excellent and professional customer service.. See Shawn to help with your car needs.. Very knowledgeable

Bought a car an wheels needed balanced got us right in an fixed the problem

Had my wifes car serviced this afternoon very professional and courteous and they actually new where they where lol. I go alot of places see alot of people GOD has definitely got a sence of humor. Wow.

I would not recommend this place for buying a car. I was looking for a Leaf a year ago and they said over the phone they didnt know if they had one or when they would get one. I went to the showroom the next day in the evening and the salesman told me they would never sell a Leaf there since they had one a year ago and it never sold, I left after that. I got a call back a few days later asking if I was still interested in a Leaf and was told they could get one in if I wanted one. Felt like I was getting the run around. End up going elsewhere to get my car elsewhere.On a positive note I recently had to get a recall dealt with on my leave and went here. They fixed the recall issue in less than an hour. The service department seems really good and fast.

The whole crew were great. Thanks, Eddie, Trampas, Randy and especially Kat.

Very good and very friendly people. Would definitely recommend.

For too long, I have requested my email be removed from their list, but it has not. They have the wrong address! I live in New Zealand.... They just ignore my requests

My experience with was one that I was treated with respect, like I matter, and with courtesy. Staff is friendly and professional.

Everyone was wonderful. I have no complaints.

Great service

Every one was respectful and place was clean.