user
Chittick Family Eye Care
1104 N Vermilion St, Danville, IL 61832, United States
Appearance
Chittick Family Eye Care
Comments
Ta
Review №1

This place is great! Customer service ? Outstanding! I noticed the place was very clean as well with a homey feeling. My last eye doctor I went to I had to wait 3 months to get new glasses. Here at Chittick, my glasses came less than a week after I ordered them ! And my glasses came with glasses cleaner.

Su
Review №2

Dr. Kelly is wonderful. He talks to you and never makes you feel like he’s in a hurry. He is pleasant. He is knowledgeable.The staff from check in to check out are nice and easy to work withThe facility is clean and presents well.Very positive experience. Highly recommend

Jo
Review №3

I have always had excellent care at Chitticks. Dr. Lohrberg is thorough in his exams and offers sage advice on my eye care.

Pa
Review №4

I feel like because of my insurence I pushed thru. I was told I had several things going on with my eyes and one was was dryness. The Dr said its common with women. Lol and when choosing frames she showed me 4frames. 1 metal and 3 plastic. And plastic 2 on which was male! I dont know what else going on with eyes. And if they dont want treat people with medical card than shouldnt take medicaid

Ci
Review №5

Ive been going for years. I always get excellent care.

Gr
Review №6

Great place, friendly service, Dr. Rix explained my diagnosis in way that was understandable for me. Kids love the glasses selection. My progressives are the best Ive had. The staff all around were helpful and courteous.

Ma
Review №7

The only consistency they have is their high turn-over rate for staff. Poorly managed. Can not recommend.

Sa
Review №8

From the time I walked in the door to the time I left, every single staff member wasn’t so nice and helpful. The optometrist (Dr. Kelley) makes me feel quite comfortable and makes sure I get what the proper fit for my contacts.

Mz
Review №9

Everyone here are so polite and caring. They make you feel welcome, the doctors and nurses take their time with you and you never feel like they are rushing things. They take time to explain everything you never feel out of the loop.

Jo
Review №10

Everything went well at my appointment. I dont have to go back for a year unless I develop a problem. I truly respected the efficiency at each step of my appointment and I appreciate Dr. Kelley professional manner in the care of my eyes.

Bi
Review №11

Very professional and detail oriented eye care, I would recommend Chittick to anyone who needs eye care.

Kr
Review №12

Super nice doctor and staff I love coming here & to the guy who fixes glasses there thank you!

Pa
Review №13

I have the highest confidence in the doctors and staff at Chitticks. They are the BEST!

Ju
Review №14

I feel I had a very thorough exam and all the staff are very friendly and willing to answer questions and make sure insurance is good!

Se
Review №15

Dr. Pellegrini is a skilled professional. It is a privilege to have him in Danville. He is also a gentleman. Office staff is competent, pleasant and friendly. I am grateful for this excellent Danville business.Sebastian J. Ciancio, M.D.

Sa
Review №16

Very friendly staff. My appointment was right on time. Thorough exam and good explanation from the doctor.

Al
Review №17

Receptionists are very friendly and welcoming. Staff has always greeted me and taken time to explain what and why they are performing various exams. Dr. Pellegrini has always treated me respectfully and takes time to answer any questions I might have. He explains any changes I might need for scripts. I have do not use the optician dept. often but when I do, I am very happy with the expertise and courteous help I receive in selecting eyeware.

Vi
Review №18

Always great care from very knowledgeable people. The whole staff is very helpful and willing to take the time to explain everything and make you feel comfortable. Dr. Pellegrini is always so thorough and kind.

Ro
Review №19

I recommend Chittick Eye Care to anyone. The staff are very welcoming and kind. Dr. Kelly is the greatest eye doctor. Truly.

Al
Review №20

Just complete Faith in all staff as well as Dr.Kelly.

Sa
Review №21

Im always impressed with the professionalism and efficiency of the entire staff. I always have a pleasant experience, even when the health of my eyes is less than great.

ka
Review №22

Great Experience! Very clean environment. Staff and Optometrist were very knowledgeable and friendly.

Ka
Review №23

The staff are very nice people. I recommend them if you need eye care.

Ro
Review №24

They have great customer service and care. DR very thorough with exam and eye concerns.

Do
Review №25

They worked with me to make sure I had the correct set of contacts, I went back a couple times for adjustments until my vision was what I needed it to be. I felt like Dr Kelley and his staff took their time each appointment I had.

Ri
Review №26

Experienced optometrists and a welcoming, helpful staff

BJ
Review №27

Very friendly, professional and kept things moving.

Ja
Review №28

Dr. Lorburg and the staff at Chittick are excellent and so friendly. It is a pleasure going there always.

Ta
Review №29

Very friendly, good service.

Dc
Review №30

Had an eye emergency. They got me right in. Very friendly and informative. My first thought when I walked in was all these people are amazing looking. Eliza was the young lady that assisted me and she was perfect. Very polite, soft spoken and absolutely gorgeous. Ill go back just to interact with her . A great place

St
Review №31

Great people and Great products and Great Service

Br
Review №32

Staff was very prompt, professional and patient.

Mi
Review №33

AMAZING team of doctors and eye clinicians. I have a somewhat challenging situation with my eyes and the time and dedication is so good! Thank you for all you do! The positive energy of the staff working there, from receptionist to glasses area, is felt!

Sh
Review №34

Great shop friendly staff repaired my glasses quickly offer to help me with a getting a replacement set if i needed back up will definitely come back.

Mi
Review №35

This place has been here years. Staff is friendly. Building is clean. They have a small turtle farm inside that kids love. Wide selection of frames. Including Nike,Oakley,Puma and Ray Ban just to name a few.

Ka
Review №36

This was the worst experience Ive had with an eye dr. The first apt I had THE DR tell me they offered a program to where they would pay for half of my sons glasses because he has a medical card. So when I had finally got a paycheck I called to get more details about this program. The lady that deals with the glasses told me she had no idea what I was talking about and that we would have to pay straight cash for them. So we go there and the lady that walks up and starts talking to my son about which ones he likes starts grabbing pairs for him to try on. She never once asked was there a price range we was looking for nor asked did we like the glasses she was picking for him. Once he said yes to pair, away she went to her desk still not asking me or his father if we approved. When she gets it all rang up its $334!!!! Im on a medical card which means we dont make enough to afford a $334. I went ahead and paid it because it was for my son and we had waited so long already because of false information from the dr. So i go to get them today. As im sitting n the waiting area there was another customer who had came and sat a couple chairs away. The lady that works n the glasses area and has kinda like spiked hair walks by the lady sitting there in the area with me and says hello to her and walks right passed me and never said a word. She didnt even acknowledge me sitting there. Its so sad that as a CASH paying customer this is how I get treated. I do not recommend going to this place! Everyone in danville talks so highly of this place and Im not so sure why.

Ro
Review №37

I have never had so much trouble getting glasses. I came here because my husband wanted to try it. When I first got my glasses they gave me a headache. When I saw the doctor again he told me he had to make them strong enough to last me 2 years. I did not accept this excuse. The next pair made my eye twitch. When I returned my glasses, my refund was not given when they said it would. Then promises were made to make it right but never followed through. On top of that when my husband went for his glasses, they didnt give us options. They just put the most expensive package together for him. When working with the office manager, he kept lying to me and giving me the run around. Nothing was truly resolved until my American husband got involved. Do they just treat Mexicans this way? I have no idea but I would not recommend this place to anyone.

He
Review №38

Chittick Eye Care in Savoy is truley a family friendly center. Several members of my family have received various services from many different Optometrists and staff and have received excellent care. I can speak personally from working with Sarah Perez that she and the entire team will do everything to make your appointments fun and you leave satisfied. From contact lens fittings for a difficult tween, vision therapy referrals for my 9 year old and contacts and glasses for myself. In fact their commitment to service is top notch and I will continue to trust Chittic Family Eye Care with all of my families vision care needs. I appreciate working with a local business, thanks!

Li
Review №39

I have been seeing Dr. Pelligrini for many years for all of my eye care needs. He is very knowledgeable, patient, helpful, and kind. The staff at Chitticks are always very educated and capable of doing all that is needed. I especially like their communication methods as they will email, text, or phone (your preference) to ensure that appointments are made/confirmed, questions are answered, etc. Great care, great facility, and excellent service!!

Ma
Review №40

ABSOLUTELY LOVE JOSH. He did amazing with helping me pick out the perfect style glasses for me, and they were affordable!

Sh
Review №41

Great staff!! Great doctors!! I would personally recommend them every time. Amazing!

De
Review №42

The staff at Chitticks is always very friendly and the service is generally fast with little waiting time for appointments. I see Dr. Pelligrini and hes very knowledgable. Hes always cheerful, but professional, and I feel he stays well informed in his profession. He takes time to explain things, and is very conscientious. I purchased new glasses at this visit as well, and Debbie Marsh helped me. Shes been in the business for years and is very knowledgeable and friendly. Theyre a great team!

Gr
Review №43

Seen 2 different doctors. Tried to get back in contacts that was a fail. Ordered glasses those came back wrong. Seen a different doctor different script that wasnt right. Wanted a refund they said no so now have 650 dollar paper weight.

Ka
Review №44

They were amazing with my son and helping them pick glasses.

Ri
Review №45

Very timely and very thorough. Very knowledgeable and courteous.

Au
Review №46

My experience with Chittick and Dr. Pelligrini have been outstanding! I came to them after going through quite the nightmare experience with Gailey Eye Clinic. Over several months I had to go back to Gailey to return the contacts they made for me because they were very uncomfortable or I wasnt able to see out of them. It was a very demoralizing experience. I came to Chittick with little hope, but Dr. Pelligrini was able to get it right with the very first pair! He was very professional, accommodating, and knowledgeable. I will be recommending Chittick and Pelligrini to everyone, especially if you have a difficult prescription or uniquely shaped eyes.

Be
Review №47

Good selection of glasses, and the staff is amazing! !

Al
Review №48

Poorly managed store.pushy add sale, couldn’t run care credit right, small collection.

El
Review №49

I LOVE THIS PLACE!

Fr
Review №50

Danville office. Terrible service, Ive been there going on 3 times for my daughters glasses because the lens dont fit the frames! I took her else where and bought her new..

Information
100 Photos
50 Comments
3.6 Rating
  • Address:1104 N Vermilion St, Danville, IL 61832, United States
  • Site:http://chittickeyecare.com/about-us/danville-office/
  • Phone:+1 217-442-2631
Categories
  • Contact lenses supplier
  • Eye care center
  • Optician
  • Optometrist
  • Sunglasses store
Working hours
  • Monday:7:45AM–5:30PM
  • Tuesday:8AM–12PM
  • Wednesday:Closed
  • Thursday:7:45AM–5:30PM
  • Friday:7:45AM–5:30PM
  • Saturday:8:15AM–5:30PM
  • Sunday:7:45AM–5:30PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Appointments recommended:Yes
Similar organizations