This place was amazing. Let me give them 10 stars! The unit itself is great. Clean, nice. The place looks brand new and very professional. The employees, especially Mr. Bob, are super nice and helpful. I love this place and would never even consider using another storage unit!
This facility is immaculate and easy to access. We feel completely secure having our things stored here. The best part, however, is the staff. They are friendly, helpful and will go out of their way to make your life easier. Fantastic experience with both Bob & Cheri!
Really nice people and a great facility…what else matters? Cheri was super helpful and really went above and beyond; it was one call and problem solved!!! I would highly recommend to anyone.
Very nice storage units. The staff of Cheri and Bob were very helpful. They followed up with me as promised until they found me a unit to fit my needs. Cheri walked me though the process and I met Bob on-site where he showed me to my unit. They both were great. Would highly recommend for storage needs.
As I pulled into the parking lot, I was greeted with a warm welcome. The entire process was smooth and seamless. The staff is amiable!!!
The facility is very convenient for me. The security is outstanding. I definitely feel like my belongings are safe in this facility. I completed everything online for the lease. I forgot my phone with my rental info and Bob in the office was very helpful in writing it down for me and showing me where my unit is in the building. Just make sure you measure how tall things are because I didnt and my 10ft. kayak barely fit.
After trying a few other facilities over the years, Extra Space is now my go-to storage spot for my short or long-term needs. Whether it was a tour of the property, or to help me figure out what would suit my needs best, Cheri’s help and friendliness has always exceeded expectations. The facility is always clean, safe, and secure, and on-site restrooms and large platform dollies for use are great perks. Highly recommend this place!
Had such a great experience at Extra Space Storage. Cheri, was one of thy best people there both times I have rented through her. Didn’t have any problems because Cheri was there to always help with whatever needed to be fix. Thank you Cheri
Bob was incredibly helpful to make sure that we were taken care of when moving to Daphne. His quick professional help made a part of our transition effortless and made sure he could accommodate our travel trailer so that we could store it when we got here.Without him we would have had a more stressful move!
Very rapid response and Great customer service. Convenient location as well.
In one sense, storage units are storage units. Theyre all made of the same materials, and have similar sizes and prices. What separates them, and glorifies Extra Space Storage, are the people who work there. At most places you become a faceless number; at ESS, Cheri and Bob go out of their way to find you the best deal, help you move in, and treat you as a good neighbor. They supply the best customer service of any business (not just storage units) in the Daphne/ Fairhope area. I would give them six stars if I could.
Thanks for accommodating us and huge thank you to Cheri at the Daphne location for being a huge help! Great facility and exceptional customer service!
They were extremely helpful and kind. They went out of their way to help me in my time of need!
Wonderful customer service, super clean and safe! Highly recommend!
Extra Space is hands down one of the best in town! Renting a space was effortless. The facility was always clean and climate controlled and they had all the boxes & supplies that we needed!
Cheri was very helpful in getting everything set-up. Clean facility and well maintained.
Cheri you made this a quick and easy experience. Thank you so much for all of your help and for being so kind!
Fast efficient great prices nice and clean
So far so good. Management has been wonderful to work with. First trip to the facility was great. Easy, secure access. Very clean. Very glad we were able to get a unit here.
Bob was very helpful and real polite. Highly recommend this place.
Hands down, the kindest and most courteous group of people I’ve come across in a long time. The property is unbelievable and well worth every dime. It’s heavily secure and there are no issues getting trailers or large vehicles backed up and unloaded. Get on the wait list if needed but this facility is where you want to keep your stuff.
Cheri was awesome. Very helpful. I would highly recommend this storage facility.
Great experience! Purchased my storage unit over the phone without any hassles! 10/10 recommended
The best place to store your belongings. It’s easy to set up. Staff are super friendly and accommodating!
Amazing staff. Ready to help in anyway. Would highly recommend to anyone.
I would recommend extra space storage unit facility to people. It’s a clean and well kept place and they’re very caring and helpful. You feel very secure storing your belongings there. I would use them again. Also loved how close it was to are home. Gray Hankins
I’ve had nothing but positives experiences while at Extra Space Storage. It’s a huge comfort to know that my belongings are safe, even through our hurricanes, and are in an environment where they won’t mildew but are preserved as well as I would if they were at home. Being greeted by name is pretty awesome, too, and never gets old. Cheri and her coworker are wonderful assets to the Daphne location. I can only hope that the other facilities have personnel that are as warm and professional as the two of them have been.
Ms. Cheri greeted us with a friendly smile and a lot of helpful information! It was my first time renting a unit so I really wasn’t sure what I was looking for. She asked us a few questions and brought us to the perfect unit! Thank you Ms.Cheri for showing us around and helping us settle in!
I worked with Cheri (property manager) on getting a unit locked down for a big office move from the FL area... she was amazing in getting everything squared away and working with our timeline and Accounting department on payment. Unfortunately the move isnt happening on our end... but if it was, i would totally use this Facility, great communication and friendliness!
Super friendly staff! Clean and nice storage unit. Solid security, and nice outdoor units as well.
We had an excellent experience at Extra Space Daphne. We needed a smaller unit to house some bulky items while we were getting ready to sell and move. Communication was excellent. Easy to get the unit and to close out when we left. You can set up autopay which is quite convenient. It felt secure. If we ever need more space in Daphne we will definitely come back to Extra Space. I highly recommend. 👍🏻
The best customer service I have ever experienced. Cheri goes above and beyond to help. Clean and safe. By far the best storage facility I have ever used.
Extra Space Storage is one of the nicest storage facilities I have used. Cheri was quick to find us a storage unit and when we needed to add an additional unit on our move day she was able to accommodate us. I highly recommend. Cheri is wonderful!
Bob was very helpful in setting up my rental. This is the nicest storage space on the eastern shore, interior, climate controlled, and very clean. I also liked that reasonably priced insurance was easily available. Overall a very good experience.
Extra Space storage is a clean and safe facility.Everyone is friendly and very professional.Easy access to any of the units.I am extremely happy with my choice!
Clean. Cool. Convenient. Helpful staff. Lots of carts to transport items to your unit. Restroom on site. Highly recommend!
I had a unit there for 16 months, and they raised my monthly rate twice. Both times I was given less than 30 days notice. Thats why I dont have a unit there anymore.The place is nice and secure beyond that.
Bob went above and beyond to help us find storage solutions for our move from Indiana to Daphne. I highly recommend!
Everyone has been great!
I’ve been a tenant at this facility for 6+ years. And out of my time there I had no problems with any of my items I’ve never seen any pests of any kind. This is huge for me because with my previous storage provider, Mice were a huge issue!! But not at Extra Space. The entire facility is always clean, kept at the same temperature, I always have complete confidence that my items were safe and secure. Cheri is fantastic!!! I definitely would rent there again!
Incredible customer service! Made moving much more enjoyable. The space and unit were clean and ready for move in. Highly recommend!
Excellent staff, competitive prices, and awesome upkeep of facility. Air conditioning was vital to keeping my belongings free from humidity or temp fluctuation. Two thumbs up!
Good, clean place to store your stuff.
Bob called immediately after inquiry and was clear, considerate & accommodating. The best experience I have had with a storage company ever. Thank you so much for the great customer service!
I called last minute to rent a unit before moving away for school. Ms. Cheri was extremely helpful, personable, and kind. She listened to, and addressed my needs with such a positive attitude. Thank you Ms. Cheri for amazing customer service!***The facility is also extremely neat and clean. I trust my belongings will be safe. I look forward to working with Extra Space Storage here in Daphne.***
The response time from an internet reservation to leased was less than 30 minutes and would have been faster if I hadn’t walked away from my phone moments after reserving online. Cheri, was easy to work with and extremely cheerful over the phone. The process was seamless. The facility is easy to use and always well taken care of. Highly recommend.
We had a positive experience. The staff was friendly, responsive, and explained the contract in detail. The facility is very clean.
Great people to help you make everything go smoothly. Facility itself is extremely well maintained, clean and good security. This is a 5 star facility and I highly recommend.
Great facility and staff. I have used this facility in the past and I just rented another unit. I reserved online at a great discounted price, but did not have an exact date of move in. The staff were diligent on keeping in touch time insure that I received my discount and keeping me informed. When I cane in to sign my contract they made it easy and showed us multiple units and multiple different price options. Which was very useful. I highly recommend. Clean and very well maintained climate controlled.
Nice secure facility, easy access, large elevators, and plenty of push carts. Reasonable price. Locked gate with access code. Check in process was a breeze. Highly recommended.
Our experience with Extra Space Storage has been a very positive one. The facility is super clean and the staff is super helpful and friendly.
The team here always goes over and above to provide excellent service! Ive been storing with them for years now and always feel safe and looked after.
Very clean & convenient location . We appreciated the kind staff & easy access to store as we moved into our new home .
We have rented here multiple times. Safe, Clean, Helpful Staff. Highly recommend!!’
Cheri and the rest of the staff were amazing ! Thank you guys so much for making first storage unit process very easy. I personally got a tour of the storage unit and was sold, I loved how neat and clean the property was, along with 24 hour surveillance cameras. As a college student, I needed a unit that was reasonable at such a last minute time and Cheri was very attentive and answer all the questions I had. I recommend this storage unit, they’re are the best in the area ! Thank you guys once again .
This is the best storage facility around. It is unbelievably clean and well maintained. Cheri is an awesome manager. She is friendly as well as helpful. If you are looking for a storage facility go see Cheri. You will not want to do business anywhere else.
I have had a wonderful experience so far with Extra Space Storage. The staff is extremely courteous and knowledgeable. The facility is very clean and feels very safe. They made the process easy and I would highly recommend Extra Space Storage.
I used Extra Space Storage for 9 months and could not have been more pleased. The facility was always clean and well maintained. Cheri was very helpful when I needed assistance with my moving out. She went above and beyond to assist me and I greatly appreciated it. I would recommend Extra Space Storage to others.
This is the second unit I’ve rented from extra space storage in Daphne over the past two years. The staff is friendly, caring and have always gone above and beyond my expectations. Plus the facilities and security are first class. I would highly recommend this company for your storage needs.
Very nice facility! Great customer service.
The process of renting a storage unit at Extra Space Storage in Daphne is so easy and the manager Cheri makes it that much easier with really knowing the system well enough to be able to have you signed up and in a storage unit in practically no time at all. She made the process very easy for me & my family and I want to give kudos to Ms. Cheri for making the process so simple and easy, I would absolutely recommend this storage facility over any of the other 2 or 3 I have used in the local area plus the prices at Extra Space Storage are lower than the others and it is VERY well maintained and clean. I was shocked at how clean the entire building and front office was as most storage places are not nearly as clean. This makes me feel much more comfortable storing my belongings there knowing that it is a well maintained facility. Thanks for everything Cheri!!
My experience with Extra Space Storage has been one of the best customer service experiences I have ever had. The manager, Cheri Jaksen, has a very welcoming personality, cheerful attitude, and most of all she is a very caring woman. I was going through a difficult time in my life when I came to rent my storage unit & Cheri didn’t mind being an “ear” for me while we got the process done of renting out my storage unit. You could not have a better person managing Extra Space Storage than Cheri, she is the “heartbeat” of the Extra Space Storage in Daphne, AL. No wonder so many friends highly recommended working with Cheri, she is THE BEST!!!!
Extra Space Storage was a life saver! I really need an indoor storage for my things at the last moment. I called and Cheri was great. She didnt skimp on her services or act like she didnt want to help me bc I did call 15 before closing on a Sunday! She also informed me of the specials that were available that fit my needs even more! The storage was clean and cool, just what I needed to turn my day around. I am super satisfied and know I made the right choice!
The Extra Space Storage in Daphne is absolutely the best place to use for all of your storage needs. This is the BEST climate controlled unit in the area and has the best prices. Also, the manager Cheri is so sweet & very helpful with figuring out exactly what size storage unit you are going to need. She was spot on with mine. Great place!
Im renting from Extra Space Storage for a few months before I move for school and Bob helped me with everything and did a wonderful job. Signing up, the contract, and payment all went smoothly and I have 0 complaints. I would recommend this company, and specifically recommend getting help from Bob if you are looking to get a storage unit.
Cheri was amazing!!! Love Extra Space Storage!! Always perfect Costner service!! Thank you for your help!
I had a great experience with the Daphne location. Very nice employees and a nice clean building. Thank you!
Cheri is very knowledgeable! Excellent customer service! Units are clean and well kept.Rented another unit today. James provided excellent customer service. Very knowledgeable. Thank you for all your help.
Extra storage space in Daphne Alabama has always accommodated my consistently growing and variable needs with great service and easy paperwork this is the best climate controlled storage unit in the city very convenient with the access and security always clean
Amazing customer service. Cheri was efficient, and very nice at the same time. The facility is sparking clean and the best price I could find in the area. A pleasure to do business with.
Cheri was awesome, helpful and professional. She does an amazing job taking care of her customers. I’m a business owner and highly recommend this facility..D KellyCeoALABAMA EXTERMINATING
LOVE this place! Cheri was super helpful & gave me tons of info so we got a great deal. Call today!
Very nice facility. We received wonderful customer service from Cheri.
My husband and I had a tour of the facility. It was very clean and really nice. Cheri, the Manager, was extremely polite and explained everything very well to us. When we are ready for our storage needs we will definitely use this facility!
Excellent and knowledgeable onsite manager!! VERY CLEAN!! Easy access, wonderful location!! Very impressed!!
Best climate controlled storage experience! Erin is friendly, professional, and incredibly efficient. The prices at Extra Space are competitive and reasonable, which made the decision to go with them so easy! Most importantly, the facility is well cared for and I feel secure entrusting then with my belongings.
This was fast and easy. Cheri was very professional and helpful in getting me the unit I needed. Easy access, Very clean, friendly staff. I would definitely recommend Extra Storage Daphne to my family and friends. Thank you.
Excellent location. Super clean. Cheri is awesome!!
Nice place convenient carts to use good location
They were awesome. Very nice caring group of people. Made me feel right at home. Offered a tour of the unit, explained everything to me, went over all documents. I did not feel pressured in securing a unit but they made me feel so welcome I was honored to sign up to rent a storage space with this company and location. They are the best hands down in daphne, al, well in the whole state. Thank you again for being so kind to me.
I forgot to close my storage door and left the premises. I received a call from Cheri alerting me of my senior moment. She locked my unit for me and held my key at the front desk until I could get it. Thankfully she watches her security cameras and saw my unit door open. Thanks Cheri!!!
Wonderful wonderful wonderful service! Cheri Jackson the store manager was absolutely THE BEST! She was always on top of her game. As an example, if I had forgotten to pay my monthly fee and was late one day, she would always call me and ask if I was okay and if there was anything she could do to help me! Wow...that’s customer service! She became a dear friend and I was just one of probably hundreds of renters. THE MOST AWESOME MANAGER I HAVE EVER BEEN ASSOCIATED WITH! .
Cheri was super nice and everything was really clean! I look forward to renting from them.
Super quick and easy process to rent a unit! Would definitely recommend to anyone looking for a storage unit!
Great CS, clean and safe place. Wouldnt want to store my stuff anywhere else. Thanks to Bob and Cheri for being very welcoming and helpful.
Nicely kept and clean. Very nice and knowledgeable staff.
All staff have been nothing but cordial and helpful. They notify me when my packages arrive and place them in my unit for me. Very clean and stress-free.
Amazing service. Erin was great. She was training when I went in, and involved the trainee with our chat. It was great. Thanks so much for everything. Will be back again if I ever need storage.
Cheri could not have been more helpful, kind, and efficient in setting up my account for storage unit. The unit and place is very clean and nice!Happy customer!!
Superior customer service from Cheri. She went out of her way to accomodate my needs. Warm and personable, too. Thank you.
The manager was very polite, helpful and informative about renting the storage unit. Reached out to us prior to our arrival to ensure us she would be there to help. First month free, that was great.
Mrs Maureen is the sweetest lady at this location. Erin was wonderful also they work with you their very professional also had an answer for any questions concerns etc. The units and business its self was always clean and neat exterior and interior. Great job ladies thanks Mrs Maureen I want forget you!!
Thanks to Erin we got the exact storage space we need. Thought we needed something small, but after she went over everything we were putting in there...we realized we needed on almost double. Definitely go in and ask to talk with her. She knows her stuff.
Great customer service, Bob was very friendly and helped us get set up. He showed us around as well.
Very nice facility.
Erin is amazing! She is so polite and always willing to go the extra mile. I would highly recommend Extra Space Storage in Daphne, AL to anyone! If you go, ASK FOR ERIN! She will take care of you! :)
Both of the reps here today, Bob and Cheri, were professional and knowledgeable. Super friendly and helpful! Would definitely recommend storing here!
Truly God’s blessing!!! You took an impossible situation and made it possible. Thank you for your promptness, your professionalism, and most of all treating us like family! Love the Toomey’s!!
Very friendly. The facility is very nice and clean