The store is quite small, but the sales people are extremely helpful. I bought my first pair of Hokas in here a month ago and they have become my favorite running shoes. The guy working promised me Id love them, and he was right. They were on sale, too.
I needed to return a pair of shoes to the manufacturer do to a defect and asked the clerk for a reprint of the receipt. Since I had the shoes with me, he exchanged my shoes with a new pair, saving me the cost, time, and effort of shipping the shoes to the manufacturer. This excellent customer service and the knowledgeable staff are why Ill continue to recommend Tradehome Shoes to anyone who asks.
Great selection of Birks!
Absolutely fantastic customer service and sale pricing. Just picked up Under Armor slides for $15.99 and great boots for the same. Highly recommend 👍.
Defiantly not sure how this place is even running. So so disappointed. Husband and I walked in because he was looking for shoes. Young kid came up to us, really friendly I might add, and proceeded to help him. Telling he hes got the shoe he has in hand in wide as my husband was asking - he led him to try the shoe on. When he told him he liked those and would like to purchase, the employee walked in the back - took about ten minutes to return- and came back with a box and leaned down to help husband try it on....then he realized Oh, yeah, we dont have wide...what? I mean, what? How can you be that...I dont really have the words for this mess. I also disliked that most of the sandal like shoes had their price tags STAPLED to them...why would you do that? Yeah...Unless Im given a damn good reason for this attempt of winning a customer over, I will tell others to stay clear of this place.
Extremely professional
This store is absolutely one of my favorites now. The people who work there know their stuff and take their time with you. The manager brought out 7 boxes of shoes for me to try on and helped me put them on. He knew what I wanted and stayed in my budget. They have great customer service, cant wait to come back!
Extremely limited stock and variety.