Heard an ad on the radio they where paying top dollar for bikes. Took ours in, was given the offer of $1500, or take value of $6000, plus was told our bike was in way nicer condition then the ones they had in stock. What a spit in the face. Never deal with this crooks. Traveled from out of town.
Totally love everything about this dealership. No high pressure sales no gimmicks. Was treated like family received top dollar for trade in and rode off on the best ride in the place. My man Will made it happen! Love the victory lap celebration after purchase they really know how to put the joy into buying American iron. The walk thru each department to meet the McGrath family so you know who you will deal with for service/parts/accessories and what to expect in any future needs. Would definitely recommend to friends or family. Side note love all the extras they do for the bike community like sponsoring events and rides as well as honoring our Veterans.Keep doing what your doing it works!!!!
Will Smith did a great job helping us with trading our old bike for a newer one. Ron, in the service dept., is the reason that we bought our new bike at McGraths. When he showed me how much detail was put into checking over our new bike, which was just taken in on trade, I was very impressed. Glad to be a new member of the McGrath Family.
The staff is great. Very friendly people to Work with. They dont try to sell you something they go out of their way to help you buy what you want. Best Harley store i have ever been to.
The guys at McGrath will bend over backwards to get the price you need. Great staff. Its a must go
This dealership makes all dreams come true. I had a wet dream the night before about motorcycles and came in and they delivered and left me feeling satisfied! Dan was amazing and really gave me what I needed!
The associates are very nice and helpful. They dont hover over you when you are looking. The store is exceptional clean. I go there at least once a week.
Great customer service in all departments. Worked with me to get a good deal on my Heritage 114. I do highly reccomend McGrath if your looking for a bike!
This is a great dealership. They gave me top dollar for my trade. I truly enjoyed working with them from start to finish. Keep up the good work McGrath!
My wife found a helmet she fell in love with at our local dealer in South Bend. Unfortunately, they did not have her size and could not order another one due to it being discontinued. McGrath HD had the helmet in her size so I called. Lexi and Katie were absolutely AMAZING to deal with. They completed the transaction over the phone and shipped the helmet, which arrived in TWO DAYS!!! They are super friendly and SUPER FAST to work with! THANK YOU, KATIE AND LEXI!!!!!!!!!!!!! Next year on our way to Sturgis will will stop in and say hello!
Shifter linkage came loose after a different HD Dealership had fixed it 10 days earlier. They put us in the shop at 9:50 even though they didnt open until 10:00. They fixed it with a new shaft and lever and worked with the other HD shop for payment. Thanks a bunch McGrath and Ron Hitchcock who helped to make all this happen quickly.
Amazing staff that listens to what you want and need. Definitely will be going through them in the future.
I have spent 45 minutes trying to talk to someone, specifically service. All I have gotten when I call is a recording with business hours and an option for the general manager and someone else. I left a message with the general manager and the mailbox for the other person (Heidi) was full. I needed to speak to someone in the service department and make an appointment, but there is not an option for that when I called. Might be nice if the phones were transferred to a live operator when the store opens, and have an option for each department when no one answers. I have since scheduled an appointment at Iron Eagle in Galesburg, where when open they have a person answer the phone. It is well worth the drive to get to a dealer who wants business and not let it go by the wayside.
Very nice place, a lot to chose from. Personal opinion on the salesman I had is they should either listen better, or be upfront, they did neither wasted all of our time.
Awesome selection of bikes. Stock more big guy shirts! Super friendly staff.
Bought a 2000 Road King from another out of state dealer. Paid for a 3000 mile warranty. Burning oil so brought it to Ron in service. Got me right in and handed it over to Ray (Tech). Took about a week and a half and she was rebuilt - would have been quicker but had to order parts.So for all who remember Weiblers. I had reservations about taking my bike here but new owners so I thought I would give them a chance. I HIGHLY RECOMMEND! First off, Ron was in constant, almost daily, contact with everything that was done to the bike. From tear down to ordering parts to rebuild I knew exactly what they were doing. And he checked to make sure it was what I wanted done. Second, I would highly recommend Ray to work on your bike. After tear down he went through everything he had done and everything he wanted to do. Pointed out all details and made recommendations going forward. I used to twist my own wrench so I knew enough to know he was highly educated on HD motors but more specifically, he was knowledgeable about aftermarket upgrades done to the bike.The bike has run great since I picked it up although have to baby it first 500. I will continue to use McGrath as needed for my service because of employees like Ron and Ray. They made an unpleasant problem go smoothly and quickly and I havent had this great of experience with HD in a long time.Also, I was glad to see Jack back at the parts desk. We caught up. He ordered me some parts and called when they came in. Jack was and is a very knowledgeable about HD parts and makes great recommendations.McGrath - keep up the great service with employees like Ron, Ray and Jack. Happy customers will return.
The cashier was very polite and helpful and made some very good suggestions which we took her up on.
Was a good deal and i couldnt pass it up! will for sure buy my next bike at Mcgrath Quad Cities HD...delicious!
This shop is the best. Ron in service and Leah in motorclothes both get it. The H-D customer is loyal and worth taking care of. They both went out of their way to help me on what would be considered a pretty small request. They never hesitated and did everything I could have asked for. Thanks again for the poker chip.
Advertise they well buy your used bike at retail, their web site valued bike at retail, drove an hour to have them lowball retail by 4K on a bike with ony 3k miles on it. What a scam! Dont believe what they claim they will pay! Total rip-off Response from the owner said to reach out. I did with a page long email to the address given on 8/25/21, well over a month ago. Heard nothing back and was never contacted. Response from business was apparently just damage control for my bad review. Just another lie like Cash for Chrome advertising.
The staff at McGrath was helpful and went above and beyond to get me on a bike that fit me.
Sales staff and management very helpful. Answered questions, and tried to get what I asked for and more. Thank you to Nathan and Cupcake. One of the best experiences Ive had buying a Harley.
On March 29th My wife and I both traded our bikes in for a new Road Glide Special and a Slim. Brandon Martinez provided excellent customer service with Doc to help us get the deals completed. We are very happy how the entire staff treats us each and every time we come in the store. A big Thanks to Brandon and everyone who continues to provide us excellent service.
Fantastic. The staff was superb. Very helpful.
Nice place. Quick to come get disabled bike from I80.
We stopped in late Saturday. Took a few minutes to get someone. Ron Hitchcock approached us. There was one ahead of me. Ron helped him out . Then he asked what I needed. Told we have been traveling. I live in Knoxville ia. Told Ron needed a front tire he said let me see. Long story short. The service was Awsome. I have never been treated better than this . They did my tire even though it was late. My hats off to Ron and the mechanic that changed my tire. Thank u for making the trip that much greater.
Bought my first Harley today with the help of Will. Great guy and a great team helped me through the entire process.
Buy from Bailey! The entire staff is great but Bailey was extremely helpful and wonderful to work with.
It was a great experience and Tyler was the extreme when it comes to sales floor experience and assistance. The entire staff was magnificent and welcoming after your vehicle is purchased and gave you all the info on how they help maintain it and also provide customization to your wants and needs to better make your motorcycle your own I highly recommend this dealership to my friends and family its awesome experience.
Emailed to get a price on a bike. Some peon texted me back and wanted me to jump through a bunch of hoops.Could not get a price.I will not be buying from a company that isnt transparent, and customer oriented.
This place was amazing to deal with. I gotta send a shout out to my sales hottie Cupcake. I was her first sale and she was amazing. Thanks cupcake! Also, Doc the sales manager was awesome toWork with I told him what I wanted and thought to myself no chance he would go for it and to my surprise, he didn’t even hesitate. From Butch in parts and Woody in Service my experience was awesome. Definitely look forward to doing future business with McGrath again. Thank you all for getting me into my dream bike on my terms. Never thought it would happen unless I hit the lottery. Hope to see you all soon. Thanks again!
Under new management. A lot different than the last time I was there. Motorclothes area SIGNIFICANTLY reduced from when it was Quad Cities. No one greeted us at all while there. We were in and out in about 5 minutes.
Service is always friendly and helpful but we will never buy a motorcycle from here ever again not sure how they stay in business with there underhanded ways
I would like to give HUGE shout out to Brandon, Helena, Doc, and Penny for making the sale happen on my terms! Brandon and Helena where knowledgeable, friendly, and fun to deal with. Doc worked magic to get the numbers I wanted for a bike I wanted. Penny took the time and explained all the numbers and options for financing. The entire staff from sales, parts, service, and accessories made the experience fun and answered all my questions. Thank you!
Ron from service went above and beyond to help me out. They didn’t have what I needed in stock but not only did Ron find it at another dealership but scheduled me for service cut all the red tape thanks to him we were able to continue our father son ride from Michigan to Las Vegas
This is a great place to do business with, I have bought many things and have had my bike worked on here several times. Getting ready to take it in to have Anthony do a 128 build on my street glide. I could have had the job done elsewhere but i only want McGrath quad cities to work on my bike....woody in service is a gem..so great to work with him, treats you like your part of the family!!!
Beautiful Harley’s with representatives that are down to earth, kind, and humble. Plus, the staff is more than willing to go out of their way, to make sure the customers needs are met. Every year they have special events for the public, which makes a great place for enjoyment.
It was an awesome experience! Dream come true! Satisfied with the service I had received! Want to thank everyone who was there to help! Have a great summer!
The staff is great and treats you more like family than money
I felt like a friend as well as customer through the whole experiences of test driving, getting detailed info from a master mechanic about the bike and the process of buying the bike and riding it home. I recommend the McGrath QC Harley-Davidson dealership to anyone who is looking or thinking of buying a new or used Harley.
Great experiences with sales, merchandise, parts and service departments! Had a fantastic experience with Brandon, Doc, and Miss Penny for our Harley purchase!The staff is friendly and makes for a fun experience!
Steve, Ray, Amber and Jenns were friendly and great help.Never thought a 300 mile drive would end up in a new motorcycle.If you are close to Dubuque IA. Stop in and say hi!
Stopped in to look at merchandise. There wasnt as much variety as some other dealers and their mens shirts were priced higher than other dealerships weve stopped at.
Everyone here was friendly, knowledgeable and helpful. I would recommend this dealership over three others closer to me. Went to buy a tshirt and left with a new trike.
My brother, Cliff White, and I grew up in Davenport. His 70th birthday is coming up November 1st, and hes a Harley rider. I could think of no more special a gift than to have something from our hometown! Your employee, Katie, was so wonderful to deal with. She took pictures of your t-shirts so that I could see them over the phone and choose the one I wanted for my brother. She got it ready to send and mailed it to him. I couldnt be more thankful for such a wonderful experience!! Katie, you are a true asset to your company, and I will never forget your kindness.
I had an awesome experience. Bought the bike I wanted and feel really good about the price.
Awesome knowable, friendly, staff, great selection of bikes. They go above and beyond just selling you a bike. Id recommend them to everyone.
Working with Helene and Bailey to buy my motorcycle was a great experience. From the beginning they were attentive and were able to answer all my questions and give me assurance and confidence in making my purchase. Looking at a few different dealers, the personalities and commitment at Quad Cities Mcgrath Harley Davidson is what making a deal came down to. They set the bar for the Harley Davidson and the Mcgrath Experience ! I will be back
Incredible service!!! I wanted to get my dad a T-shirt from his hometown for Christmas but it was not available online. I live in CO and my dad lives in NM. I called the store, talked with Katie and she was amazing! She walked me through a few options, sent me pictures of the item, took down my dad’s information, and confirmed that the t-shirt would be sent directly to him. Thank you Katie!!
ZERO STARSWe went in and spoke with the salesman, Bailey, who found us a great 2021 Street Glide and in the process I had mentioned several times I wanted no extra parts, services, or warranties, he acknowledged this.Then we went into the financial office and sat down with Penny West who presented us with several payment options, none of which did not contain any extra add on plan and we unknowingly thought that was the basic just motorcycle payment but not once was that payment presented in a matter without add ons. She was fast to scroll through her electronic paperwork. When asked if this was the same type of policy that a car dealership screwed us on she quickly denied they are not a car dealership and went right back to throwing papers at us and scrolling screens. Surprise, theyre worse than a car dealership.Went in immediately the next day, less than 24 hours later (and the bike still not in our possession due to being at another dealership) she refused to remove the scam of all scams: their freedom package. Shiesty, shady, borderline fraudulent sales tactics at this dealer. Plan to file a complaint with the BBB and the Fair Trade Commission as well as possibly speak with our attorney due to a COMPLETE LACK OF transparency with their loan process.The harley is great, its a harley. The floor staff was nice but the FINANCIAL DEPARTMENT IS S.HA.D.YBuy from ANYONE BUT a McGrath dealer.Currently playing phone tag with the owner but I highly doubt any progress will be made with that route as well.
This place is awesome!! My wife and I drove over 4-1/2 hours to look at bike they had, it was exactly what I was looking for so we made the trip. I have purchased many cars, trucks, rvs, motorcycles over the years and this is one of if not the best dealership I have ever worked with, they treated us like we were their most important customer they ever had. We bought the bike and the overall experience was great.
Great store and dealership. Every department takes great care of all Harley riders. Woody in service completed my maintenance and service on time and in full. Woody answered all my questions and explained all operations in full.Logan kept me busy with an in person review of other bikes I am interested in. He even arranged a test drive of my favorite model. Logan also keeps me updated on upcoming events.The accessories and clothing, parts departments are great to work with as well. They make sure you get the right gear for your bike and your size.Ted Smith
Great store, selection, people, and they always treat you like family. We have bought 4 Harleys from this store and will continue coming back!
My name is Travis and the people here are awesome. I layed my bike down today and they were awesome at getting my bike up and going. The guys in the shop made sure my bike was safe to ride the home which was 200 miles away. I will be going back there again.
Awesome place! They sold a motorcycle when we were there it was soo cool!
Big thanks to Zach, Brandon, Peggy, Doc and Woody for their time. We have visited twice now and both times they were friendly, helpful and very knowledgeable. They took a lot of time to help us out and make things work, we will definitely be back!
Katie was amazing she helped us find coats boots and other Harley Davidson apparel to wear for a weekend trip very helpful and knowledgeable.Woody and Anthony in service providing great customer support and got me back on the road allUnder Harley Davison warranty within a few days even washed my bike on the way out. Thanks guys for everything.
I came in not quite sure what to look for, but Logan took it upon himself to guide me in the right direction. Definitely one of the best customer service experiences I’ve had! He made me feel comfortable and made me laugh the whole time! I’ll definitely be back and recommend it to others!!
If you havent been here get here, thanks again to the crew for my first bike!
This place is my summer home every one i have dealt with was awesome
Great group. Shining personalities always make the experience as fun as the ride
Katie is so wonderful, she really does go out of her way to make sure I get the right riding gear I need for whatever type of riding I’m doing from in town to out of town! Seem like she been training some really nice girls too, Hunter and autumn are so pleasant! Thanks guys!
$17,500 for trade-in on a 2 year old bike with 3,800 miles and $3,000 in performance upgrades that they would put on their showroom floor for $25,000???I was a fan until they pulled that stunt.STAY AWAY.
A must go to place for your motorcycle needs and great customer service
Very helpful, very knowledgeable, were awesome to work with!
Just gotta say that Katie is delightful, you come in the store and you can hear saying hello right away and feeling at home! The new motoclothes girls are so sweet, autumn and Hunter! Good job ladies! The store looks great and love all the new clothes you keep getting in!
I went in to buy a gift for a friend and was greeted by Hunter. She was so helpful throughout my decision that I even bought a few things for myself. She’s very courteous and helpful. Enjoyed my time in the store.
You have to go check Katie out, she the best at what she does! There’s two other young ladies there too autumn and Hunter, they are very sweet girls! Then was Dylan, I believe that his name. He was so sweet and was checking up on the girls.
Got a bike here. Greg and Helena were outstanding!! Made the whole buying process super easy and stress free! Greg knew we were from out of town and even recommended a great place to eat. We loved that no one tried to hard sale us but were more like friends giving us good advice.
Loved McGrath Harley! The bike we got was an excellent deal. The people were super friendly and checked on us a few days after the purchase of the bike. I suggest you try to take advantage of the Harley Davidson finance program. Well definitely be shopping there more often now!
I just had a great experience with Katie, on ordering a T-Shirt for a friend in TX. More companies like yours need a pleasant speaking employee like Katie. Please thank her personally. From Colorado Spring, CO.
My experience with the McGrath Harley-Davidson store has been nothing but AMAZING! I was helped by employees Autumn Jensen and Katie Hunter who went above and beyond to ensure I got exactly what I came for, and they were the friendliest and most genuine girls around! If you’re in the qc don’t miss out on this store, it’s one of the best around!!
Great experience! Helen and Bailey were just awesome! As well as the whole service center and just everyone in general. Not a friendlier place!
As walking in to the store, the doors were still locked, it was 10, said u guys were open. Through the window I seen this girl with bright purple hair, she open the door and told everyone who was waiting to come inside. Her name was Katie, asked how I was doing and if I wanted coffee. Ended up getting 4, Shirts from her for my friends and family. Thanks Katie. I’ll be back next year.
This store is absolutely the best! Logan has sold us numerous bikes and is always willing to help us out! Woody in service is very knowledgeable and always willing to answer all our questions. Kelly in the clothing dept. is always showing me what’s new in the store and what items she thinks I will like. This Harley store is the best in Iowa, hands down. I love everyone at this store.
Great place. They treat you great and never make you feel like youre pressured in any way. Jack from parts was awesome in helping me decide what to get for my new bike. Woody and all of the service department were great with everything. I would HIGHLY RECOMMEND anyone looking for a new ride go to McGrath Quad Cities Harley Davidson. You wont regret it.
What a good time! Highly knowledgeable and friendly staff. Low pressure sales. What more could you ask? Go in, talk to Logan in Davenport. He is the best!! Thanks again, Logan. Have a great 30th from Marcelo and me!
We got excellent service. The sales people were very friendly and eager to help us get on a new bike. We bought a 2020 Street Glide Standard. Rides great and we love it. Well be sure to come back!
Had a few issues getting the parts i ordered in a timely manner which was pretty disappointing but Woody took care of it and the service department found some other issues I needed to address. Hopefully I wont be waiting as long for my new parts I definitely give Woody an A for effort I appreciate his help and dedication. Thanks guys
When we arrived at McGrath we were simply there to pick up our bike that was in service. However, after meeting Helene we ended up buying a new 2020 Road Glide. She is extremely knowledgeable and just an all around genuine person . Thank you for your hospitality! We will continue doing business with McGrath and Helene!
I loved buying my first official Harley here. Greg was amazing and so is the rest of the crew . Everyone made you feel like family. Greg would call me periodically inviting to events and talked to me like we were life long friends. He knew what my price range was, what I was looking for and was able to help me find the bike that I fit the most into at the moment . Thank you Greg, you are amazing! And the rest of the crew thank you also.
I needed some new shirts for my husband and the help I got was awesome! Pretty knowledgeable girls. Thanks Hunter. Katie and Autumn. I couldnt have done it without you
Helene is so fun. She loves riding and knows Harleys. She is makes me feel like Im the only customer that matters. Thanks Helene. Til next time I see you. Cant wait to see the new color schemes.
I wont let them run my credit again after about a million times brought my score way down thanks guys I dont even want to buy a bike from you.
I had my bike serviced and Dylan P washed it and did an amazing job. Katy and Autumn helped me find a shirt I was looking for. Great people great customer service
Love working here! Been in several other sales gigs and Harley is by far the best when it comes to treating their employees right! Come in and see us if you want the best Harley experience!!
McGrath is a great place to buy a bike. The experience was awesome. Everyone was friendly and welcoming. Greg (my salesman) was great and he had no problem showing me everything in order to choose the right bike. I would highly recommend heading over and checking out what they have to offer.
I came in looking for a helmet and Katie was super helpful. She was also swamped and busted her butt to help all the customers on a busy Saturday. Highly recommended this place to family and friends! Great job Katie.
What a wonderful place! Walk in and I’m greeted right away. James very nice dude took me over to the motoclothes Area where I can find some shirts, he mediately introduced me to Katie, who knows her product, there was also some other young ladies there too. Autumn who checked me out and Hunter who was busy working but still introduced herself and made sure I was founding everything I needed! Great jobs ladies! You made the experience top notch, I will be back!
It has got so much better there in the last year! More clothes for everyone! Katie, Autumn and Hunter are amazing. Such nice females, they fit in perfect with the team! Can’t wait to see all the ew stuff that comes in
I was just looking around as I haven’t been in the store before. All I can say is that the sales girl I think her name was Hunter? Was super helpful even after I told her I was just looking. I will be back and I will make sure to have hunter help me.
Great staff.