Purchasing a vehicle from Fields BMW of Daytona was one of the most enjoyable in all my years of purchasing vehicles having owned over 45 of them.Jack Adams was the epitome of professionalism, caring and an overall awesome sales expert. Working with Jack was absolutely painless and Fields BMW bent over backwards to make the deal happen. Having just moved to Florida I didnt know what to expect but within minutes of meeting Jack I knew I was in good hands. So if youre looking to purchase a new BMW or a well cared for used vehicle its worth the time to check out Fields BMW of Daytona and say Hi to Jack, you wont be disappointed.
Fields BMW Service Center of Daytona performed a host of services on my 2015 328i (71,000 mi) & I thank them. They kept my vehicle for a several days to afford the necessary time for thorough diagnostics, inspection and repairs. They also provided a brand new, courtesy loaner, and offered courtesy pick up and delivery to assist with my work schedule and commuting time. The services performed will keep my vehicle running at optimal performance for years to come...avoiding future problems...this is INVALUABLE to me. My vehicle is awesome and I want to keep her that way. :-) Technician Bri, uncovered items that I wasnt even aware of and my vehicle and I thank her for the suggestions and repairs. Kudos to Keith, Service Advisor as well. Keith kept me well-informed, answered all my questions, was courteous and coordinated everything. Also owe a shout out to Humberto, Sales Consultant. Humberto was down to earth, friendly, forthcoming and made us feel valued when checking out inventory. Fields BMW of Daytona has gained my trust and loyalty. THANK YOU
I experienced great customer service and paid a fair price for my new albeit used car.Special thanks to my salesperson for accommodating my needs and for spending valuable time to go over the function and features of the car.I’m new to the EV market and am so happy to be driving a zero-emission car - it’s perfect for me!
Keith was extremely responsive and helpful. He went above and beyond to make sure I was taken care of in a timely fashion. The entire service support team, from the moment I pulled in, were also fantastic. Customer service comes naturally to them. Thanks guys, you rock!
Humberto made the purchase of my BMW so easy. He was never pushy. He was well organized and and every thing was well orchestrated and faster than I have ever experienced anywhere else. Patrick was also helpful showing me how to operate things on my car. Hands down, Humberto was the best! I will always highly recommend him. Thanks Humberto!
Keith in service department at Daytona Beach Fields BMW was very helpful and knowledgeable from the beginning of my appointment to the end. He kept me posted on updates and recommendations. Very pleasant first time experience. I will definitely be back
Jack Adam’s is the man when it comes to customer service at this dealership! Anthony G in financing also made my purchase stress free and in a timely manner! This is my 5th BMW purchased from this dealership if that tells you anything? Also, it’s always good to see Matt Hoffman! Thanks guys, you are the best!
They have great customer service and took care of us. This was the easiest car purchase we have ever made. They value your time and are very straight forward and efficient. From test driving, to paperwork, to the finance department, everything went smoothly and everyone was a pleasure to deal with. Roger was great and got us into the car we wanted, and I’m sure he would do the same for you.
The 2022 BMW X3 we just leased is the 4th vehicle I have purchased from Roger Carpenter. He has been a great salesperson to work with. Responsive, easy to talk to, not pushy, quick research on questions. In 3 years I hope to buy my next BMW from Roger.
Fields BMW rocks! They gave me a great deal on my 2017 BMW X1 SUV A couple years back, and always give me quality care. I had maintenance done on it again yesterday, and still got the same quality care. I also likes that I can have text communication with them there, and they are very responsive. Very happy with Fields BMW!
Service at Fields BMW in Daytona was really great. It was super easy to set up the appointment online and they were there waiting for me. The garage is so high-tech and spotless, it looked like a hospital. They spent a lot of time diagnosing the issues with my car and they found solutions. My service advisor Dave kept me very well informed and was highly professional. I waited for my car and had coffee and a toasted bagel!!
I was looking for a special car, a red Mazda CX-5. Roger called the minute he saw it. I was ecstatic! He took great care to make sure I was HAPPY. I can say I will tell all my friends about my wonderful experience and recommend Roger at Fields BMW to all. Also, Tony in the finance department treated me like gold.
Every experience with the service department at Fields is excellent. Brandon, my service advisor keeps me up to date and ensures the timelines of my service. Highly recommend!
Just retired to Florida and went shopping for a new car. After several months of searching, I met Gabriel Albok at Fields BMW Daytona Beach. He was extremely professional, knowledgeable and very helpful with ordering my new BMW X5. From the start, Gabriel kept me informed and made it as seamless a process as possible. He was always available to answer any questions that I had. I just took delivery of my new X5 this week and am very happy with the vehicle, Gabriel, and the entire experience at Fields BMW.
My wife purchased a 2017 Jeep Grand Cherokee from this dealership and had a very pleasant experience. Do yourself a favor and request to see Matt Hoffman because he was exceptional during the entire car buying process. This dealership even went out of the way to purchase me a new Tile device that was left behind on our trade-in. As long as the same great employees stick around, we plan on returning back for our next car purchase. Thank you Fields BMW Daytona Beach for making car shopping a breeze for us!
I had an amazing experience at this dealership. Roger Carpenter actually picked me up in the BMW I was interested in and explained everything about it (and there is a lot to know). He did this 15 minutes before his shift was ending and stayed well into three hours past his shift and after they closed. Not once was I rushed and he continued to answer all of my questions given that I’d never leased before. My experience would be a 10 if google reviews went that high. Thank you so much Roger for bringing me into the BMW family, I’m happy that you were the one selected for me.
Gabriel Albok was AWESOME!!! We came in, saw a car, and left with it!! Very helpful and did everything he could to make this happen for us since it was a holiday weekend and we were from out of town. Very knowledgeable about the BMW and a pleasure. Would definitely recommend using him for your car needs!!
It took longer than expected to pick up my vehicle but at the end of the day they did their job can’t forget the hospitality when you walk in there breakfast good customer service nice and clean facility!
I had my brakes changed and Brandon helped me out, he let me know anything that was due on my car while explaining what it was, and he was very polite. He also called me right when my car was done with the mechanic and let me know they did a complimentary wash. The service was great!
Thanks Gabe Albok for providing us the opportunity to acquire a 2022 x5 in the midst of growing supply chain issues throughout the auto industry. We really appreciate your efforts upon our behalf resulting in our second new BMW from Fields of Daytona. Many thanks and best regards to you and the entire sales and service team at Fields of Daytona!
Humberto Cruz provided exceptional sales recommendations, patiently preparing vehicles for us to test drive until we found the perfect match. He then assisted in our discussions with Anthony regarding the best maintenance program for our BMW. Finally he unfailingly responded to our phone inquiries covering a variety of topics. I highly recommend Humberto and Fields BMW.
This was our first time using this service center. Unfortunately, we had air conditioning issues while driving from NJ to Florida. BMW of Daytona was helpful in accommodating us timely with an appointment upon contacting them.The staff was both friendly and efficient! Especially, our Service Advisor, Brandon. Moreover, while waiting for the repair work, I was shuttled to local shopping by Shannon whom was very personable and made the transport enjoyable with good conversation.We would definitely recommend this location for future servicing!
With all the pressure and problems of today, having my BMW 330 series was surprisingly easy, effective, and comfortable. My service manager Keith, of Fields BMW in Daytona Beach, Fl., did everything to keep me abreast during the process, comfortable as I waited, and informed once I arrived home. Having recently arrived from New Jersey, I felt both welcomed and connected here in the Sunshine State .
We received great service from our client advisor Gabriel Albok. He took the time to answer our many questions. As well as our BMW genius Patrick Rudnicky, he was very patient and showed us the Ins and outs of operating our BMW convertible. And the financial manager Tony Girgus was very patient as well which made the process go smoothly. Very happy with your team at Fields of Daytona! Thank you.
Placed 4 new tires. Ordered the new Pirelli pZero PZ4. I had the car aligned as well. Seems fine, no pull or vibration. I did notice a harsher ride than Michelins. However reviews stated that this tire a good ride compared to previous models. I looked at my tire pressure and the were all overinflated. BMW over inflated to 42 psi. They are supposed to be 38 rear and 32 front. They also had tires at 1 lb difference in same axels. They need to watch specs and make sure of inflation levels.
Going to fields of Daytona is always a pleasant experience. Prior to going to fields of Daytona I would take my car to fields of South Orlando and it took several days just for my car to get a simple oil change. At fields of Daytona I am in and out of the dealership within an hour and a half. The workers there are always so friendly and take the time to explain what’s going on with my car. I am thoroughly impressed with this dealership and will continue to take my car here in the future for all of its servicing needs!
We recently purchased a certified 2020 BMW 430i from Fields BMW in Daytona. The car was basically in new condition and we are very happy with it. Everyone at the dealership was professional and treated us well. Roger Carpenter, who was the sales rep, was particularly helpful. He was very knowledgeable and made the purchasing process a good, pressure free experience.
Recently purchased a 2015 Nissan from their pre-owned inventory and Chris Rose was my salesman, more so friend due to his outstanding service and gratitude during the process of buying the car I didn’t feel like a customer. He was very clear and thorough explaining all the information of the process due to it also being my first car purchase which was very kind of him. Left with a freshly washed car, a full tank and security in my new investment. Highly recommend Chris and the dealership in general, great people all around!
Brandon always goes above and beyond to keep you informed during the process.
I had a great experience with the service department. As a single girl I’m always hesitant of dealerships but Brandon did an excellent job helping me get my BMW fixed, making me feel informed and being respectful. I’ll be coming here from now on and letting them keep my car in great shape. They were knowledgeable, fast and honest. Thanks guys 😊 👍
Humberto Cruz is this locations best asset! He was quick, efficient, knowledgeable, friendly, and created the best car buying experience I ever had. I would 110% if you are considering buying from Fields BMW of Daytona... SEE HUMBERTO! You will not be disappointed. Thank you Humberto and Fields for the amazing service and quality vehicle.
I pulled in to have my tire pressure checked. The young man who greeted me was courteous. He took care of my tires and also shared with me the condition of them. I then received a text with an evaluation of my tires on a graph.I love the service I receive from Fields Daytona. Every time I go they always exceed my expectations!Diane Porter
BMW has always made our experience a pleasurable one by being flexible and professional. Paul our service leader shows the expertise one would expect from an ultimate driving corporation. Without a doubt we highly recommend BMW.
My experience with Keith was nothing short of professional and efficient. He always makes me feel like he can’t do enough to make my experience exceptional. He greets me each visit like an old friend rather than “just another customer” I truly do not mind waiting because he keeps me updated and makes sure he’s always available for any questions. My car is in top condition and is always ready as promised and repaired as necessary. I have watched him treat his other customers the same. He’s always making that special effort that keeps us all coming back. He has an energy about him that translates into positive results for both customer and their cars.
Very professional and loved the video call and pictures of service on my car!
Humberto found me the best car possible at the best price. This was such a pleasant experience, and it is all thanks to Humberto Cruz!!! If you ever buy from here, please visit this salesman! You will not be disappointed!
Just recently bought a preown 2018 BMW X3 M40i and it was my first time going to have my car serviced at Daytona Fields BMW. From the very beginning my service writer Brandon was spot on made me feel at ease and explained every 15 minutes what they were doing they even have breakfast there at no charge. I will continue using this dealership for my service thanks to Brandon he is definitely a asset to your team over there. Thank you Brandon and Daytona BMW
Overall good experience with service. Brandon does a good job and is pleasant to work with. We appreciate the unique atmosphere Fields works on creating. Thank you and keep up the good job!
Absolutely flawless!. Disappointed in my local BMW dealership, receiving less than adequate attention in ordering a new BMW 440i, I decided to look for an alternative. Luckily I found Fields BMW of Daytona. I sent an email which was prompt;y responded by Christopher Rose, at Fields BMW. His response was followed up with a phone call in which we discussed what I had in mind. Chris immediately offered and prepared all the information pertaining to the car, as well as, advised the incentives that were available to me. I ordered the 440i, and followed with interest the process. Chris kept me informed as well. The day of delivery, I drove to Daytona in a rental car, (4 hours) transacted the purchase and covered all features and details of the new car with Chris, who, at the end of the delivery process, kindly offered to return my rental to the Daytona airport. Truly exceptional. I have been a BMW fanatic since 1989, purchasing, over the years, several vehicles. This, most recent experience has been by far the smoothest, and most pleasant yet! Fields is very fortunate to have Christopher Rose in their staff.When the time comes for my next BMW, I will certainly contact Chris, even if Fields of Daytona is 4 hours away.
Leroy “Lee” Grasso and Anthony “Tony” Girgus were excellent. If it wasn’t for them, I would have walked away from the deal. I bought a 2020 BMW M2 Competition from Lee and drove it 1153 miles home. Travelled through 7 states, 3 National / State parks, stopped at 1 beach, saw a waterfall, did a ghost walk in Savannah, went to the BMW Zentrum (Museum) in NC and drove the HWY 129 (The Tail of the Dragon). My son and I had a blast. Great car. Great salesperson and finance manager.
I had a great experience everyone was nice and respectful. I was taken care of by Keith he was very attentative and would let me know how things were going. The service didnt even take long so this was a good experience. Thank you 😊
Purchased used BMW and had a few issues. Service Department took care of me and ensured I was in and out quickly. Would recommend taking your BMW there.
Excellent service experience. Came in without an appointment due to an urgent need, got one first thing next morning and 2.5 hours later mechanicalproblem was diagnosed and fixed. Thank you Brandon for the excellent service.
Chris Rose made my buying experience wonderful. He’s a true professional and appreciated his follow through very much. BMW of Daytona is lucky to have him.
First time at this dealership, had a flawless experience. David my service advisor was very accommodating and i plan on bringing my vehicle back for its next appointment.
I had the pleasure of working with Roger Carpenter when searching for a new car last week. Not living close to the dealership, I found the car I wanted, and within a very short amount of time (conversing via email) Roger had helped secure financing, prepared all paperwork, and when I arrived at the dealership, I dropped my trade off, signed paperwork, and was on the road home in my new vehicle in less than 45 minutes. It was definitely the best car buying experience I’ve had! Everyone at Fields was friendly, and the showroom/facility is comfortable and well-appointed. Thank you so much to Roger for making this a painless process; I highly recommend him and Fields BMW if you’re searching for a new vehicle!
Left car for service with agreement to pick up next morning. Called next day at 11:30am to verify pickup. Told to expect a call which never came. Called three more times over 3 hour period with no connection to Paul our service person. Finally retrieved my car in afternoon with no service done on it. Staff is overworked and at their wits end. I have two BMW’s and been a BMW driver for 40 years. Never had this kind of rude service before. Unbelievable!
We had the pleasure of working with Humberto Cruz in purchasing my first BMW. He was courteous, friendly, and knowledgeable. He went above and beyond throughout the process. The entire team was wonderful and the process was very smooth. This is coming from someone who does not typically enjoy the car buying experience. I am, however, enjoying my Snapper Rocks Blue 430i.
Fantastic service and support received by Jack Adams of the Daytona BMW group. I purchased my dream car, a 650i convertible a few weeks back and i can honestly say that the entire process was seamless and very professional to say the least.Jack Adams went over and above the call of duty for me, he really did care about the sales process and in keeping the customer happy and content. He was never pushy in any way and really took the time to explain what I was getting, and even went ahead and organized me some new mats for the car which was a lovely surprise.He also made sure to keep in contact with me after the sale just to check up on me and the car that i purchased. This truly was a fantastic purchasing experience, the guys at the Daytona BMW as so professional and never pressurize you into doing or buying anything.Great job to all, I left your dealership a very happy man.ThanksRobert H.
We purchased our 2012 BMW X5 from Fields of Daytona. The first four years of service was provided as part of the purchase price. The service was exceptional we purchased an additional three-year service contract.Our recent visit to fields was as usual excellent service competent repairs at a fair price. We recently purchased a 3-year oil change contract and will continue to visit fields service whenever necessary. I highly recommend the service department.
I took my car in for its annual oil change and service and worked with Service Advisor Brandon Barnsback for the first time. Brandon was pleasant and, professional. He explained the work to be done and thoroughly answered all my questions when it came to additional work that needed to be done. Overall, it was good experience and I look forward to working with Brandon again.
Although I wasnt buying a BMW but a used Jeep Wrangler they took on trade they didnt treat me any different. All the staff was polite and there was no pressure to make the deal. I came in with a vehicle to trade and they made a fair offer. I was already approved for a loan from Vystar credit union and when the time came to finalize numbers Vystar started playing games. They were confident they could beat their rate (which wasnt bad) and did so. I would definitely do business with them again and recommend to others. Salesman Casey Wright is a straight shooter and will do what he can to make it happen.
I used to love this place, back when Steve ran the show. Thats when I had no concerns about accountability and respect.
When it comes to customer service in the service department, most car dealerships leave quite a lot to be desired in many areas which ultimately impacts my purchase decision. Paul Binkley is a rare find in an industry where customer service is most often overlooked at best or nonexistent at worst; Paul should be the standard for the entire automotive industry when it comes to customer service in the service department. His attention to detail is impeccable and he clearly communicates all of the needed information for me to make a decision without me needing to be a master mechanic. He is an absolute pleasure to deal with each and every time I need service on my vehicle. I write this review after more than 2 years of doing business with Paul because he has earned my trust and respect with his consistent level of service. I know without any doubt that when Paul tells me something, it’s as good as gold and I never have to follow up with him for any reason whatsoever. Needless to say, as long as he works here I’ll be buying from this dealership exclusively to ensure I get the best service manager around! Thank you Paul for another amazing service!
Bought my first (older/used) BMW for my daughters 16th recently from a small dealership in Orlando, and took it to Fields BMW in Daytona to get checked out. This was my first time using their service center. Communication was really good, and I will definitely be going back.
Just bought my first BMW 640i from Roger Carpenter!!! What a great car buying experience. He was so helpful, and not pushy at all. Told us all about the car, compared the car to other BMWs. Showed us all the sales records to help us make our decision. I am so happy we stopped here and met Roger and bought our car. Highly recommend Roger and Fields BMW. Fastest car I ever bought, and the best car I ever bought. Thank you,Roger♥️
When waiting at the dealership, it’s quite comfortable and nice. They have complimentary breakfast and beverages. A relaxing waiting lounge which time will go by easily. They’re nice and straight forward. If something happens and it causes a delay, they will tell you so you won’t be clueless. An amazing team they have, and shoutout to the mechanics for their hard work lol
Exceeding expectations at every moment. The dealership offers an inviting space, with friendly and attentive service. The service was completed promptly and work started on time and was close to the estimated schedule, keeping us informed at every step. Brandon did a great job explaining everything and Ill be using this team again for service needs. Thank you!
My Service Agent, Keith Rudnicky, was ex excellent. He always kept me up to date with the repairs on my car.
Excellent service! I bought my car from them a few years back and they provide the best service. Would definitely buy from them again!
I took my car for brake fluid service and Dave assisted me. Is my first time with a BMW so I had many questions on how the warranty and extended warranty works. Dave was very professional and patience and he even called my extended warranty insurance to see if it covers the brake fluid service and oil change. He went the extra mile for me and I really appreciate it. I am very pleased with his service, Thanks Dave.
This place is magnificent. Awedome products with very knowledgeable service writers. Stellar sales staff. A+
Recently purchased a used vehicle from Fields BMW and was lucky enough to work with George Hoskins, he has a background in service as well as sales, George is very knowledgeable of the vehicles he sells, we had a small issue with a recall that took a little extra time and he stayed in contact with me at every turn, George even called a few days after the purchase to make sure everything was well.I would recommend Fields BMW to anyone looking for a new or used vehicle, no pressure sales and everyone from General manager to Finance was a pleasure to work with.
Brandon is always attentive and informative to my service needs. I appreciate his professionalism.
Paul was absolutely wonderful. From the time I first arrived he was so attentive to whatever I had questions about. Thank you so much for all your help.
Paul is the Absolute Best!!! He took very good care of me and hes very informative and helpful!!! I highly recommend his service because hes just a straight up guy!!! That goes a long way!!! Genuinely satisfied!! 🤟🤟😎😎💯🎯
Fantastic experience all-around. Paul was wonderful and I’m super happy to know exactly where and who to see when necessary. Easy to schedule, faster than expected, great service and friendly people! Absolutely recommend!
Paul contacted me in regard to what they discovered needed to be taken care of with my Mini Cooper. Paul is great with giving all of the information and describing how Fields BMW will and did fix the problem. I will definitely call Paul at Fields BMW of Daytona Beach for any issues my Mini Cooper has in the future. I truly appreciate their service.
Umberto Cruz is the best. He made the car purchasing process easy!! Thanks Umberto!
I have to admit on my visit yesterday, I was disappointed to find out I had to reschedule another appointment since the technicians were not able to find the leak in my soft top convertible. That all changed a short time later. After driving out of the service department, I took a detour through the lot to check out cars and ended up on the back street to exit the area. As I was driving I thought I heard a strange engine noise and stopped the car and leaned out the door to listen and did not realize my car key fell into the street. I then proceeded on to my destination. When I got out of my car and realized I could not lock it, I started looking for my key. I could not find it and began to panic. I quickly called Brandon, my service tech, and asked him if he remembers handing me the keys, as I did not remember even receiving them. He stated he did give them to me, and I asked him to look around the lot because I could not find them. I then told him about exiting the back street and asked him if could he go check that street for my keys. It was a longshot, but Brandon kindly took the time to go down that street and look for my key, and he found it on the street! He went above and beyond the call of duty to help a damsel in distress. He then secured a driver to deliver the key to me at the Pavilion in Port Orange. Christopher, the driver, was also very kind and professional to me as well. What a great team you have!! Kudos to Brandon for going the extra mile. Had he not taken the time to look on the back street, I would’ve had to stay there quite a while waiting for a neighbor to deliver my spare key from the Saint Augustine area. Not to mention the expense of having to purchase another key. Thank you Brandon and Christopher for excellent work!
Brandon B. was my Advisor. Thank you for providing the professional and courteous guidance. Appreciated the loaner also. Chris a big thank you for your guidance and assistance overall.. Would highly recommend visit this dealer.
This dealer and group of team members is always great to work with. Everyone is always very helpful and today it was the parts department that really helped us out. Thanks for the great job today.
Absolutely the ultimate car-buying experience! Our expectations were exceeded at every step of the process! Our salesperson, Jack Adams has been superb - personable and knowledgeable. Brittani effortlessly made the paperwork and financial aspects smooth and painless! We wont hesitate to recommend Fields BMW of Daytona. We love our X3!
Called to get Car fixed and had some recalls also. Person on the phone ( female ) failed to document my conversation and just wrote recalls. The service writer Kevin asked me about a check engine light which prompted the first $175 that I new about for a diagnostic. Paid to diagnose an issue and then was told I had to pay to get what I originally called to get worked on under the pretense that it was part of the recall. $175x2. Never coming again and this place was recommended. If someone mentions specific issues as a service department that should ring money bells. 5 hours for a 3.5 hour job promise and then another 3.5 hours because I didn’t get a “voicemail” that I’m still waiting on. Mind you I was at the outlets across the street. But they can sure text you 10 times with nonsense other than my repair all day.
Fields BMW Daytona was a great experience. Brandon was kind and compassionate. He went above and beyond to make me feel valued as a customer. I will be taking all my BMWs to Fields Daytona for all service needs in the future. Thank you Brandon!
The service tech was great as he could be. I bought a 2005 BMW X3. it had head light issues that are known of to the point of a recall is being looked at. So I was going to be charged 175 for the check out. I almost crapped because I thought I thought it would be a bulb or something at most. Well he got the check out price down to 99 bucks and the told me it what it was. So I got charged 99 bucks for them to tell me something that is known about. The guy was nice and everything was great, but to charge 99 for a known issue is why I am not coming back. There was no diagnostics done!!! I looked at it and knew it was serious. This was a known issue. They did not even have to open hood which is all was done. Still would not got back as this car was seen many times before I bought it at this shop. That was why I bought it to them. But the guy was nice. lol
Service Department alway quick and courteous. My Service Rep. Paul always takes the time to explain to me what was done and what to expect.Never tried selling me something I don’t need.
Dave in the service department is brilliant, and honest. Set realistic expectations, and delivered above and beyond.
I was able to bring my 2017 230i in on short notice for checkup and oil change. I was fit in later the same day and the requested work was completed in a little over 2 hours. The wait area is comfortable, clean and well lit with snacks and drinks and phone charging station. I am well-pleased.
Replacement of rear brake pads was accomplished in time estimated. Comfortable and friendly waiting area with great amenities.
My wife and I just purchased a 2022 BMW X5 from Fields, we began owning BMWs when it was Lloyd BMW, Jack Adams has been our go to salesman since since 2002. We simply cannot say enough good things about Jack, we will not buy a BMW from anyone else other than Jack as he is one of the most trustful people we know, from ordering thru delivery and after he is always in touch with us.
Friendly and helpful, from the first call until I drove away a new car owner. The staff is great. Laid back, no pressure. Roger was outstanding. Keep up the good work everyone. The car is amazing. Thank you
My wife and I have now purchased or leased 5 cars since 2013 from the Fields Auto Group. And the main reason is that it is a family owned and operated business. Where today, can you call to speak to the owner and get a call back within one or two days? If we have ever had an issue that we felt fair about asking for consideration, they have been there for us...Every single time. I highly recommend the Fields Auto Group to anyone interested in purchasing or leasing a car from people who truly want your business.
Service was fast and professional. Brandon was very communicative and helpful!
H Cruz was extremely helpful in getting me the vehicle I wanted. Alex Idiker did a great job with setting up my car and helping me understand how to use its technology. Great experience
Great Company with great employees and service. The product speaks for itself. Definitely happy that I own two from Fields which is worth the 50 mile trip.
My salesperson Chris Rose was very helpful and made the car buying process easy. Very polite and accommodating
Talk about first class service! Matthew Hoffman is not only professional, hes extremely knowledgeable and very trustworthy. I was shopping around at different dealerships, and couldnt even think about buying anywhere else. I highly recommend him to anyone looking for a BMW. Thank you again Matt, for the top of the line service!
Keith, my service advisor was great. But all I went in for was an oil change which took 3 hours!!! For an oil change 3 hours!!! Now while I appreciate the total inspection that they did I wasn’t expecting a 3 hour wait. Lastly, I think that my car was cleaner before it was washed then afterwards. Water spots were terrible!
Very professional service. Brandon did his best to complete the repair 2 days earlier. My car is always clean when I get it back.
I am always pleased with the professional and courteous staff at Fields-Daytona. Brandon goes out of his way to get me scheduled, kept informed and set up with loaner, if needed.
I was looking on the internet and saw a vehicle pop up with all the features I wanted, so I contacted the Dealer, Fields BMW of Daytona. That’s when I was introduced to Chris Rose. Well, he set the bar across the board for the perfect customer experience. From the moment I reached out on the internet, Chris was responsive, extremely knowledgeable, not only about the vehicle itself, but in walking me through the entire process. I wanted to buy a specific car and he wanted to sell me exactly what I wanted, nothing more. There wasn’t any typical “car salesman tactics” about him.I’ve been shopping for a vehicle for about 3 weeks and had just about given up. I went to 2 previous Dealers. I am not even going to get into the tactics they used. It was your typical car sales tactics.Chris Rose of Fields BMW shopping/buying could not have been more seamless and made the process very pleasant. His attention to detail and my satisfaction was unparalleled - going above and beyond in every aspect! I highly recommend Chris Rose and Fields BMW of Daytona Beach.
Gabe, Brittany, Thomas and the whole crew at BMW were amazing! I’ve never had a good car purchase till now. I will never go anywhere else!
Keith is a great service advisor. He was very personable and efficient. Love how they keep you informed if your service progress via text and email during your visit.
Great dealership with a very knowledgeable staff! Everyone was very friendly and easy to work with. I will continue to do business with them.
Brandon was our service advisor. He went above and beyond to make our experience at BMW pleasant and timely. He kept us updated about the progress and communicated exceptionally with our insurance company. Thank you Brandon! Because of your great service, I will be back to your dealership/service department for my future oil changes.
Courteous and professional staff. Explained all the options and pricing without the hard sell pressure. Work was done in a timely manner. No complaints here. I will return.
We were very happy with the quality of care in our first service for our new BMW. Thank you Paul!