The people were overall friendly and the truck that they rent it to me for a couple weeks did have new tires and was full of fluids. But was not clean had a lot of buttons that were broken. The sensors needed calibration. A truck that was marketed as a extended sleeper had everything that makes it and habitable stripped out of it. No inverter, fridge, I think the bed in it was twice as old as the truck, there was trash in every corner that I looked and I picked it up. The defrost kept coming on in the middle of July and there wasnt a place to even put load bars on the back of it so I had to put 8-foot load bars in the cab with me. If the desk hadnt been friendly I wouldnt have even given it more than a star.
Penske, and specifically Logan and Rick, were lifesavers! When our corporate reservation with a competitor was cancelled without notice just a few days before pickup I contacted Penske in hopes of finding a 26 ft/lift gate box truck. Not only were they able to locate one for me but they also went above and beyond to ensure my service experience was above and beyond expectations. I will be recommending Penske to my peers! Thank you for saving the day!!
Very helpful STAFF! The only thing was the back up camera did not work.
Great rental semi trucks.
Kurt took great care of me, all my questions answered and great service! Thank You so much!😊
Very clean, comfortable. Uses alot more gas verses diesel trucks...
In diesel repair....All-star service....you will feel confident in their work.
Excellent diesel repair service. Stopped in with my truck and even though they were busy a mechanic took the time to fix the truck and get me on my way.
Tony the mechanic here is one of the best diesel mechanics Ive ever dealt with. Service Manger could be better if he had a personality.
Fast friendly service
Rented a truck in July for a move to Cleveland. The people were extremely helpful and easy to work with. Very good experience - I will use them again.
Got me back on road in less than 30 minutes
Always get good service
Fast and Great service!!
They got me in right away fixed the problem in no time
Rules rules rules
Good service
Friendly service
Crappy customer service
Awesome!
Thanks