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City Outlet
5141 Schaefer Rd, Dearborn, MI 48126, United States
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City Outlet
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Ja
Review №1

After searching around for 2 weeks, I finally got my instaview fridge for a very unbeatable price. The customer service was great. Im happy to see you again Alex!

Na
Review №2

Great Prices on everything in the store. Most appliances are 40% cheaper than other stores. Great service.

Je
Review №3

Shout out to City Outlet for installing my floors and my carpet . They did an awesome job all in once day . My family room and living room. Plus my two bedrooms got carpet. Very friendly and professional and the prices wasn’t bad either . Check them out !

KH
Review №4

I love this store. Great prices with great employees and everything you’re looking for in an outlet. Shoutout to Ray he helped me with my last visit there.

Ya
Review №5

Very nice and kind people they have the best prices around cant wait to do business with them again.

Ak
Review №6

I love the sells men super nice and vary vary helpful he help my mom a lots I can’t even explain how much he helped the guy that help his name rayen vary good guy

Za
Review №7

Very nice people. Highly recommended! They have a variety of appliances and are good with giving the best prices

Si
Review №8

Excellent place to get appliances and much more for a great price !!! Sarah took care of me it was fast and very professional will recommend to friends and family

Ha
Review №9

Never disappointed me whenever I needed household appliances. Abdallah hooked me up so ask for him best in town 👍

Sc
Review №10

The person that I dealt with was very knowledgeable, and very helpful. I was looking for a bottle water cooler, and found one. The bottle water cooler was the exact same thing that home depot has but was - $50.00 -.

Ma
Review №11

Really helped out when I was looking for a washer machine,really good service also

Hu
Review №12

I went there for my whole house, got a great deal, financed the whole thing with great payment installments, quick one day installation and great customer service i highly recommend buying from them.

Iv
Review №13

Very good service! Make sure to ask for Ray for best customer satisfaction.

no
Review №14

Had really bad experience with them, bought dishwasher and paid for installation too. But the guy who came to install the dishwasher just ruined everything. Instead of installing it properly they just left the dishwasher pulled in and did not even do the connection also instead of unscrewing the old dishwasher connection he just pulled and broke the threads of my previous connection. And when I asked them for proper installation theyre not willing to install. Had to call the shop several times for fixing the issue but nothing was done. They are just making excuses. Finally I had to call my bank to put $100 on dispute for not installing.

Ha
Review №15

A really good place where you can find refrigerators in good conditions with low prices.

ma
Review №16

Abdul and Sam gave me the best deal on the TV. I recommend this place it has best prices.

sa
Review №17

Great customer service and good deals.Thank you Ray

Ra
Review №18

Best place to purchase kitchen appliances, and best customer service in town!!Great family business!!Definitely going back!

Sh
Review №19

Great service! Super nice and bilingual.

Ha
Review №20

Very excellent customer service, the guys were really helpful they provided all assistance

Ge
Review №21

Great customer service, I saved money in this store! Thank you Sam James

Al
Review №22

On time, efficient, professional and friendly delivery. Very pleased!

Ak
Review №23

Nice prices and very friendly staff. Just ask for Sam. He is the boss 🙌

Ro
Review №24

I bought a beautiful kitchen set everything works fine and delivery was right on time there was no hidden fees and the staff is very nice even their delivery drivers

Kh
Review №25

I like the store it has nice people and very nice stuff and good prices

MO
Review №26

Best customer service and prices hands down, I have a Costco and sams membership, but I found that buying appliances from city outlet was a far better deal. Best in the metroplex

Mo
Review №27

Very friendly people,good prices and easy finance

Ah
Review №28

Very friendly people and good prices

Ri
Review №29

Amazing deals! Thank you Ray

an
Review №30

Thank you for your great service Ray

se
Review №31

I give this place a thumbs up it has a lot of good deals

Lo
Review №32

Very awesome prices and friendly staff....

De
Review №33

I have been searching every where for a LG gas dryer to match a washer that I recently purchased.I saw a post on Facebook Market place for City Outlet, called the store this morning and spoke with Sam.Long story short, thanks to Sam and Abdul my new LG gas dryer will be delivered tomorrow.Their superb pricing and exceptional customer service guarantees a referral from me.In addition, for any future appliance needs I will be back.Thanks guys

na
Review №34

Best customer service in town. Sam and Rey are very caring and helpful.

A.
Review №35

The help Mr.Ray was beautiful great deals at the store.

Do
Review №36

Good Job ray I appreciate your service

No
Review №37

The service was very poor. I do not recommend this place at all.

Sa
Review №38

Very GREAT customer services and the prices are AWSOME!!!!!! Y’all GO SEE SAMM👌👌👌

An
Review №39

I want to thank ray ror all the help yes he will make you smile.

an
Review №40

Good deals here!👍

je
Review №41

Very professional. I love my front load digital wifi washing machine and my stainless steel fridge. They had the right size for my little area. To top it off they had soft plush wolf sleeping bags for the kiddos. Fast delivery and assembly. I love this store. Uptown appliances for a great price.

Gw
Review №42

They have great deals and I will be back

Hu
Review №43

Got air conditioning here amazing

Be
Review №44

Thank you for your attention, and for the service, very happy with my purchase

SA
Review №45

Very friendly staff and great customer service

Ki
Review №46

Fantastic customer service

An
Review №47

Great Service, ask for Ibra

Ar
Review №48

The young lady who helped me was amazing! She ALWAYS kept a positive and cheerful demeanor even through my indecisiveness! She was very knowledgeable and happy to help! 😊I will do business with them again and refer others! City Outlet is wonderful!

Ti
Review №49

Worst experience of my life not only from the horrible customer service but also the horrible product that I bought that was falling apart when I received it

ch
Review №50

I bought my washer and dryer from them. Good service, reasonable prices, and they offer credit if needed.

Sa
Review №51

Very rude workers. Terrible customer service.

Al
Review №52

Great place to get all your needed appliances from! The prices are excellent and the service is great too. Sam there helped out big time!Thank you guys!

Br
Review №53

Love the store and customer service. Highly recommend these guys for any appliance you may need. I got my fridge from here and the financing pay off was easy. Now Im in need of a washer and dryer. Can you guess where Im going?!!!!

Yo
Review №54

Thank you for a professional shopping experience Rayan! I purchased my GE Adore refrigerator from your store in August this year 2020. I was skeptical about buying used but because of Covid, many high end stores did not have much of a selection in stock. Long story short, there I was, an African American female, shopping for a major purchase at a store I knew nothing about but I stopped anyway because the store looked appealing. I was approached by a more than helpful sales person, Rayan who answered every question, even the dumb ones, with respect. I wish all sales people were like him. I would like to thank Rayan and City Outlet for an amazing shopping experience and hope that you will continue to treat each customer regardless of race with dignity and respect. I have and will continue to refer my friends and family. City Outlet not has a good selection of refrigerators (better than my experience at some other “big name” stores) but stoves, toys, and everything else! Keep up the good work!

Ma
Review №55

All I can say is WOW! These people are fantastic! I got a new refrigerator,dishwasher, and stove! and I didn’t even go into the store. It is in PERFECT CONDITION! Thanks to Rachael and Fatima! They are a class act!

Do
Review №56

If I could give 0stars I would, horrible customer service. This place shouldn’t be in business !!

Re
Review №57

Such bad customer service they charged us more then what the price tag had on it just because they seen my 3 year old son crying for the item never going back there again

Al
Review №58

Oh my goodness this store is awesome! You cannot beat these prices. We got a gorgeous fridge, television and stove for a great easy finance deal. Please check them out before you pay FULL PRICE. Great Customer service.

De
Review №59

Price is too high and dents on everything

M
Review №60

Great prices and great customer service. Look for Sam as he will help you find what you need.

De
Review №61

Nice selection of products, but the price is the price. They wont negotiate or haggle about anything.

zu
Review №62

Great place with good prices and fantastic quality,above all awesome customer serviceespecially from Sam who helped me alot with useful information.Recommend it for people looking for household utilities.

An
Review №63

Good price with warranty

Li
Review №64

Variety of Appliances, its, etc. Prices just seemed extremely high compared to other Outlets, as well as, Chain stores. (Lowes, Best Buy)

Ab
Review №65

Great customer service

A
Review №66

I did a lot of research before I came to city outlet. After stopping at a few places and figuring out what I want I came to city outlet. Ryan helped me out a lot. He gave me a deal on a fridge, an oven and a washer dryer. I haven’t seen pricing like this before. Highly recommend. Ask for Ryan.

re
Review №67

My new favorite spot! They have allKind Of good stuff! check them out

Ri
Review №68

Sarah is a work a holic and will get you in and out fast and happy from the time I contacted her she was doing everything go see her I will be getting my refrigerator tomorrow and I will let you all know how that goes then tomorrow when they deliver it

Ur
Review №69

Its an awesome place to get brand name product in 50 to 60% of the original price. Inventory is not that big at this time.Addition: we bought our fridge from here. Great deal 2019.

ay
Review №70

Great prices and dealsWonderful customer service.Just Ask for Sam

Ja
Review №71

Excellent products with very good prices just ask for Sam.

Ki
Review №72

Lots of great bargains. Great prices. Inventory moves fast so get it when you see it.

Ay
Review №73

I’m very happy with their customer service! I’ll send my family and friends to visit this store for sure.

Ra
Review №74

Stay away from this place. If there is the slightest issue with the items they bring you, they will do their best to charge you more money for changes. I was sold a fridge. I told the rep is could not be too big because my doorways are smaller. He pulls out a tape measure. Tells me that this one will fit fine. Charges me 100 for delivery and sends me on my way with an 1800 dollar bill. Well it did not fit. They said they would replace it for a 40 dollar upcharge and an additional 30 dollar delivery fee. He also told me that the 120 plug for the dryer was standard. Guess what? It wasnt. I will probably have to call my electrician to get the outlet replaced. Stick with the bigger brand stores. These guys cost just as much as them, so it really isnt a deal; furthermore, places like Sears and Lowes provide better customer service. By the way, I also had to wait for the delivery drivers to decide when they wanted to get out of the delivery truck because they sat in front of my house for 30 minutes eating and shooting the ... They could have pulled over somewhere else to do that. Aweful experience.

ra
Review №75

In the beginning i was afraid of buying a Sumsang refrigerator from an outlet but last week i passed by this place and was really impressed with the prices ...Wow i saw the same refrigerator at Best buy for 2200 and its here for only 1281..the only difference is the very tiny scratch in addition to that they gave me a warranty too....i saved about 1000$ so next month i can buy the lg dryer ....keep going guys great service and great employees good luck!!!!!

An
Review №76

Good price on appliances

Yu
Review №77

I bought two stoves one a gas and another an electric. The electric had a dent on the front, but after they delivered it to my home i realized it had another dent on the side that was not brought to my attention at the store. i immediately called the store to bring it to their attention. After talking with the manager they dismiss my claims, was rude and just out right unprofessional at the highest level. They said it was my fault for not noticing it at the store, and refuse to take any accountability on their part for selling me electric stove with a huge dent on the side.

Mo
Review №78

High quality products and amazing customer service.

Ro
Review №79

Very nice people and they respect their customers

Ja
Review №80

Great appliances with low prices

al
Review №81

Very good customer service.Finally found my mountain bike in an affordable price even cheaper than Walmart!I recommend this place.They have everything I will change my fridge soon!

fr
Review №82

Excelent sevice & attention, good prices

je
Review №83

Cool store with some great stuff. People are super friendly also. Check it out

Da
Review №84

Was just passing by while shopping arround for some items and end up buying 5 39 TVs and a samsung microwave/oven for my restaurent for $800 only !!!!!They have super great deals and amazing customer service .I will always do business with them in the future 👍

Sa
Review №85

Awesome people and products. Cheaper prices due to a few scratches. Great store

Ib
Review №86

Mashallah great deals and awesom service. Also great that we’re able to finance as well. Who could ask for more!

Ra
Review №87

Great prices and very helpful...Sarah was really great with making the finance part easy

Pe
Review №88

Great service and help in finding and financing a new refrigerator.

Ma
Review №89

Love my new LG stove and microwave brand new with a couple scratches...stove was $1000 less than Home Depot! Customer service was awesome 👏🏽

Do
Review №90

Good place for portable air conditioning

Ja
Review №91

Alex is the best he got me together

ya
Review №92

I dont always rate stores but this one is an amazing store with amazing staff, theyre honest and they have good prices too! I will definitely go back!

Ha
Review №93

High prices for damage items

Ta
Review №94

I bought an LG refrigerator french door for 750 dollars. Good customer service

Hu
Review №95

Best prices and customer service

An
Review №96

Cheapest prices in town, great service

ab
Review №97

Best customer service love this store

ah
Review №98

Cheap prices with good quality .Thank you

Ra
Review №99

Great service and good prices comparing to a lot of stores in towneven the delivery guys were nice and professional

Mo
Review №100

More expensive than the local hardware store the stuff they had on sale was more expensive than the stuff you buy at Home Depot or Best Buy. And not to mention that their customer service was atrocious they said since you can find a cheaper there go

Information
100 Photos
100 Comments
4.5 Rating
  • Address:5141 Schaefer Rd, Dearborn, MI 48126, United States
  • Site:https://city-outlet-appliance-store.business.site/?utm_source=gmb&utm_medium=referral
  • Phone:+1 313-908-2127
Categories
  • Appliance store
Working hours
  • Monday:10AM–8PM
  • Tuesday:10AM–8PM
  • Wednesday:10AM–8PM
  • Thursday:10AM–8PM
  • Friday:12–6PM
  • Saturday:10AM–8PM
  • Sunday:10AM–8PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Service guarantee:Yes
Planning
  • Quick visit:Yes
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