Jeff at the auto shop in Redford did a great job. He is a great communicator, always keeping my updated on the status of my car and letting me know when the parts came in. He was very patient in answering my questions and did an overall great job on my car.

Helpful friendly good service love I service system I work with Alan very helpful in understanding

Ypsilanti Lafontane in particular Brian Leem is the Worst Salesman!!!

Fast and friendly service. Ask for Ron, he was very helpful and answered all my questions.

The service center here is amazing, the staff is extremely knowledgeable and helpful. Techs know my name and vehicle. Parts are ordered and arrive quickly.

What can I say about this place but..Wow! Very professional and kind.I took my car into the body shop due to a hit and run and they did an EXCELLENT job putting my car together and making it look like new again. Thank you Jim for your compassion and patience to Loni for handling the bodywork, and last and not least to Marti for painting my car and making it shine. I recommend this place to anyone who wants their car or truck to look and drive like new again.

Terrible customer service and didnt seem interested in me giving them my business. Ill take it elsewhere

The business owner. Mr Bas and Mrs. Tania nice people with excellent treatment, excellent service . Thank you...😊

It was a great experience. Even after I was done, I had a question about setting the display of speedometer and service tech came out & answered my question, walked me through the process with a smile. It is that type of customer service that will keep me as a customer. Great work by all.

It was a great experience. It was fast and everyone was very nice and helpful. I love going there for all my service needs.

Jake from the parts department was very helpful.From acme auto parts

Jim was extremely knowledgeable in regards to the issues I was having with my vehicle.He got me in and repaired quickly, and was a pleasure to deal with.

This company is a fraud that will steal your money! Stay far away law suit is very true they used gm employee codes coming directly from the owner

This dealership is amazing!! They’ve always been wonderful to me and anyone I’ve sent. Melissa is the best. And Bas is a great business man who truly wants what is best for his customers.

Great experience with the Service Representative, Ronald Smith, and the mechanic who worked on my vehicle, who has a name I just dont know what it is! I have a 2011 Buick LaCrosse, so its seasoned, I accidentally killed my HVAC, I dont know what it is really, but I couldnt turn my heat or a/c on, and after 2 repair shops and paying for labor without the car actually being fixed, I finally gave in and decided to take it to Superior Buick (Dearborn, MI) and they were able to do what two repair shops couldnt. Superior Buick serviced and fixed my car just in the knick of time for cold and brutal Michigan winters. I appreciate them for taking such great care of my car and providing amazing customer service!

Great service. Took my car for a recall and it was ready within an hour.

WORSE EXPERIENCE IVE EVER HAD. THE CUSTOMER CARE TEAM IS HORRIBLE.

Very attentive people at the garage.

My windshield wipers have not been working properly since I drove out of the dealership and have stopped working in the rain and snow numerous times. I have almost gotten in to numerous accidents on the freeway. Corporate won’t help and I have had no success with the dealership. I am terrified every time it rains or snows. Sharing my experience so others are aware and to make sure to test all aspects of the vehicle before driving out of the dealership. :(. To be honest I would NOT recommend this dealership and would find somewhere that treats customers fairly and addresses safety issues.

We got a lease from them and they said two years contract after we signed the papers we noticed its 3 years not 2 years .dont deal with them anymore especially with Pamela who does monkey business. Google was so nice that they dont have negative star. People be aware before signing anything.

Very Good. I would have liked more calls providing an update on the status of my vehicle

I called and spoke to Tony trying to lease GMC terrain. Tony was very rude about how they dont have any in stock and would not give me details for an alternative vehicle for an alternative vehicle. I think he was in a rush or something but they lost my business for sure.

No complaints. I was serviced with ease!

Scorecard: A+Fast! Great customer service. Walked in for oil change and out with Oil change and recall repair fixed in 1.5 hrs! Called Les Stanford Chevrolet right down the street and three times, I was put to voicemail.This is why I’m doing my business in the future .Thank you

Prompt service and everything they said would do, was done and fix correctly

Very nice dealer. Very Respectful.

I think it is out of business. If not, it may be soon.

Customer service was rude as always. Not specifically the gentleman that checked us out but the one sitting at the desk ahead of him. Always takes forever, had to come back a second time for the same issue, reschedule because they didn’t have their stuff together.

I leased a car with Marc Hager on Saturday. Marc did an amazing job helping me get into the car I wanted for around what I was looking to spend.The next day I had a flat, just my luck. Carlo Elias in the service department was able to make some calls and help me get a new tire on my car, out of the kindness of their hearts! I was extremely satisfied with their customer service.I recommend them for sales and service!!

My wife and I really appreciated the kindness and professional service we received from the moment we entered the dealership. We were warmly greeted. Dan and Gus were friendly and knowledgeable in answering questions about the 2016 Encore. From test drive to making the car ready to take home, they did their best to make sure things went well. My wife really likes her Encore; it drives and handles well. Its quiet and she is happy with it. We will recommend Dan, Gus and Gabriel as sales people to do business with. Give them 5 stars******

Superior Buick GMC was amazing to work with! Max was very laid back, informative, helpful,flexible, and above all a genuine, kind person to work with. His behind the scenes team was fast, positive, accurate and friendly. We have not had an Acadia yet and love it already! Thank you so much for all you have done for our family, we will definitely be back for our next lease!

DO NOT LEASE FROM HERE.You be charged a $495 “disposition” fee after returning a lease.Make sure you READ the contract.You will only realize this when you receive a bill in the mail a month after returning the lease.

Melissa Bauer was the salesperson who waited on my wife and myself and we were completely satisfied with everything Melissa put into the whole transaction. She was very professional as well as being very friendly throughout the entire process. I used to sell cars in the late 60s and midway into the 70s and know how important it is for a salesperson to connect with a customer and I feel that Melissa has an A-1 personality to deal with people. If I were to send someone to your dealership I would definitely refer them to Melissa Bauer. Thank you. Frank Marchio

My salesperson Gabriel was the best. I just recently bought a 2019 Yukon from this dealership. And I am very impressed with the care the patience and the professionalism that was given unto me and my husband. I felt like I probably gave them a hard time because I could not decide on which color Yukon that I wanted because I just came out of one. But despite all that they took very good care of me and I appreciate them and will definitely recommend all my friends and family to them. As well as I will be returning when my lease is up to buy another vehicle from Gabriel.

Hands down the best dealership! They will go the extra mile every time to satisfy our needs, we worked with Dante and he is always patient and does all he can to get us into a great lease! They offer great deals and the owners are awesome and nice people and always make sure you are in good hands!

I ordered a window applique for a 2017 lacrosse from this dealership on 9/15/2019. I was told that instead of the usual 2-5 day wait to get my part that it might take a little longer due to the strike. Well I figured no big deal even if it takes 100% percent longer thats still a 10 day wait. Its 11/7, the strike is over and I have yet to receive my part. I made numerous calls to this dealership and to GM with no end in sight. I have never experienced anything like this with any other company. And to make matters worse I received a message on 10/31 saying that they are reordering the part for me. REORDERING a part that was ordered and paid for 6 weeks ago on 9/15. I will never do business with GM again and advise anyone who doesnt want to deal with something like this to do the same. NEVER AGAIN GMC

Made an appointment for 2pm, came in at 1:55 and oil change etc. was ready in 47 minutes.Nice!!

I have called several times. No call back. I call ask to get invoice #. Just wanted to bye the vehicle. Unbelievable! I asked if the deal they had was valid. I said Ill take one. Send me the VIN Ill bring Ins certificate. Im driving from an HR away. I wont give you the price over the phone. Wouldnt waste my time on Bs adds.

Great service and great personnel, prices went up 40% from my last lease. Not to happy with GM!

Very professional and friendly staff. I was greeted right when I walked in. The owner of the dealership happened to be there when I purchased a vehicle, and he came up to us and said hello and congrats as we were finishing costs and purchase. A very nice gentleman helped us transfer everything from one car to another, answered all our questions, and gave us a run down on the vehicle. They gave us the best price around for a 3 year lease. No one else could come closer.I would definitely recommend to a friend, thanks superior!

The service person was incredibly helpful and got me back on the road quickly. I wasnt close to home and got a flat tire.

Everyone at the dealership made my car buying experience a very easy one! My sales rep., Gus was very knowledgeable and extremely friendly. Gus helped me select the right car for the needs of me and my family, and once that was done he made the rest of the process painless. I was driving the car home a couple hours later. Thanks Gus! Highly recommended!

Hand down best GM DEALER. Pam took care of us like family. From the beginning to the end she made the sale so easy and fast. Bought two YUKONS 1 black 1 white. Pam You ROCK !!

Worst dealership to ever work with. Bunch of thieves, they make promises but then never answer the phone or return your calls. First and last GMC I will ever get, I’ll never understand how they’re one of the best dealerships in Michigan when they can’t even help with 1 thing. Bunch of money hungry thieves.

AWESOME DEALERSHIP!! LEASED A 2016 SIERRA DENALI CREW CAB FROM THEM FOR A FRIEND STAFF WAS EXCELLENT THEY HELPED US AS MUCH AS THEY CAN AND PULLED US OUT A PREVIOUS TRUCK THAT WAS LEASED FROM CHRYSLER AND STILL HAD A FEW EXTRA MONTHS ON IT, THEY DID IT WITHOUT ROLLING IN ANY PAYMENTS.. BEST GMC DEALER WILL ALWAYS DO BUSINESS WITH THEM AND SEND THEM CUSTOMERS! MY NEXT TRUCK WILL DEFIANTLY BE FROM HERE!

Today was my very first lease, after researching and asking friends for reference they all kept saying the same name over & over superior Buick GMC Dearborn. I met the owner and the guy is dedicated and he really cares about his customers and business. I highly recommend this dealer, the staff is really friendly and the rates are awesome. You will not go wrong with them thats the honest truth!Great job! God Bless you guys

Superior really lives up to their name. I’ve leased 3 vehicles from Superior and I’ve never had an issue, nor a complaint with any of them. They’ve provided exceptional service and remarkable deals that I haven’t found anywhere else! They really made me feel like a part of the family. Thank you Superior!

Don’t bother dropping your car off to be fixed since you’ll just waste your time. I have a video of my car that you can CLEARLY hear a grinding noise and clunking when turning the wheel. The dealership kept my car overnight, claimed multiple people drove it, which would be correct since BOTH my driver AND passenger seats were low riding, and since they couldn’t duplicate the noise they didn’t do anything to fix it. Ok sure! Hope this review costs you A LOT of business, since you guys clearly didn’t help.

Looks like they are out of business

My service guy Allen was very pleasant

I have to apologize I dont know why Google map keeps putting places that Ive never been I didnt mean to put a one just because Im driving down the road doesnt mean I need to rate somewhere it has nothing to do with you I dont know how to rate a zero you might want to look into it yourself 👀you have a lot of ones when I have a chance I will stop in and rate you better

My experience at superior Buick GMC was not as pleasant as i wanted it to be. I end up getting a vehicle from them. Unfortunately I received the car without a spare key. They promised me that they will give it to me the next day and it has been 6 month and I still havent received it. They have false promises i spoke to the manager to see where my other key and whats the status about it and he just brushed me off. I wouldnt recommend this place to nobody else.

This is the worst dealership experience that I have ever had. Dan (sales manager) and Abe (salesman) are complete con artists. Abe told me that my vehicle had a feature that it did not. When I discovered that it did not have this feature, within 2 days of taking delivery of the vehicle, he denied it (of course) and said he’s call me back. Abe never called me back. It took a voicemail saying that I was going to come in for Dan to call me back. He told me he’d look into everything and call me back in a specific date. This date came and went with no return call. These people will tell you anything to sell you a car. Don’t be fooled by thier adds promising low payments. It’s not worth the heartache. The complete and utter lack of professionalism is awe inspiring.

Very pleasant experience with everyone at the dealership. They didnt try to pressure me in any way. I wish every dealership was like superior

Horrible customer service.. very rude employees at service department. Been trying to resolve an issue with a faulty part they installed on a 2019 vehicle. They kept my vehicle for over a month with no progress. Never called to tell me anything about it. I finally picked up my vehicle and still issue not resolved. I called several times to be giving the run around. They constantly tell me that the manager is out or on vacation and that they call me back. 3 months later Im still with out my part on vehicle and they still have no definite answers for me.. I would give 0 stars if I could. Worst service department I have ever felt with . I would rather drive an hour away to get my vehicle fixed next time..

Ben Carter in the service department is a true professional. I was very impressed with his efforts to make sure I was taken care of.

Only problem is after I had my vehicle serviced the battery died soon after I got my car back from you, I’m assuming will the work was being done my car battery was not being charged

The staff was great and they worked with me to get to the price point I was looking for. I ended up leasing a vehicle the same day I went in. I just wish I didnt have to spend 5+ hours there. My only recommendation is to speed things up.

My wife recently purchased a pre-owned vehicle here. Super nice car at a very good price, plus the staff was wonderful to work with. Thank you Kevin, Dominic and Larry. Will recommend dealer to all. Thanks again. Happy wife, happy life.

Please think twice before you buy from Superior, this is the worst dealership i have ever encountered i have leased over 20 cars, I have never had to do this bad review to anybody. these dealership cheat there own customers, I suggest you buy somewhere else so you dont get a surprise.

MY EXPERIENCE WAS A GREAT ONE!!!! GABRIEL WAS THE ULTIMATE GIFT IN HELPING ME FIND A NEW CAR. THEY WORKED WITH MY CREDIT AND ALLOWED ME TO TELL THEM HOW MUCH I COULD PUT DOWN AND GAVE ME REASONABLE DEAL!! IVE NEVER HAD A VEHICLE IN THE 2000S BEFORE AND THEY WERE ABLE TO CHANGE THAT STATEMENT FOR ME!!!!!! SUCH AN AWESOME HELP!! ASK FOR GABE AND I PROMISE HE WILL DELIVER!!!!!!!!!!!!

The best dealer the best customer service all the time they take care of me I recommend people go there and I send them a lot of customer they treat us like family love u Pam

I worked with sales associate Gus Almusawi to purchase a vehicle. He did excellent work. He was very helpful and friendly and made the buying experience a positive one. When I had a question or a request, he was able to meet my needs to my full satisfaction. The rest of the sales team also worked quickly, efficiently and effectively. Overall, I had a very good experience buying my vehicle.

Abe was very informative, helpful,flexible, and above all an honest person to work with. Not only does he work hard for you to get you the best deal, he was fast, positive, accurate and friendly. I recommend you to see and deal with Abe for your vehicle lease.

CHRIS IS THE PERSON YOU WANT TO DEAL WITH!!! I recently bought a used car at the superior dealership. Everyone was very professional and polite. Chris was very helpful and assisted me in understanding every aspect of my new purchase. I have recommended him to many people and will continue to do so.i will most definitely be returning to him for my future purchases!!

Great dealership with great service. I leased two vehicles from here in the past week alone. Steven was great and definitely took care of me throughout the purchase process. Anyone looking for the best deals check this dealership out. Go in and ask for Steven, you will not be disappointed!

I have been with Superior Buick GMC for 2 years now and I am so happy with them. I got 2 cars from them and I am happy with both cars. Also, I have had Tony help me with both of my cars. He is a great and nice guys. He always help with the deals.

Excellent buying experience from beginning to end. Salesperson was fast at responding to email and phone calls. He was very knowledgeable and when he didnt know the answer he found out quickly. He took me through every aspect of the vehicle. They were prepared and the paperwork was super fast. I highly recommend this dealership when searching for your next GMC/Buick.

Came in for the complimentary oil change and tire rotation. My truck was ready in a half hour, a lot quicker than I expected! Keep up the good work!

Great service

I was in the market to lease a 2018 Acadia. I visited Superior GMC’s website and started messaging with a rep via click-to-chat, we then decided that a phone call was necessary. When the representative called, I was told that they have the 2018 Acadia with in colors that I wanted. I then made an appointment to visit the dealership the same day. Upon my arrival Superior only had one 2018 Acadia and it was NOT the vehicle(s) discussed on the phone with the representative. The phone conversation was extremely deceiving vs what the dealership had in actual stock. The gentleman that I was working with apologized and did make an attempt to help me find a vehicle via dealer trade from another GMC dealership. I was and still am open to leasing a 2018 Arcadia, unfortunately I have been trying to stay in contact/communication with the dealership for the past 2 ½ weeks to no available. I call my assigned representative, and my calls are not answered. When I call into the main line I speak to different representatives and no one properly follows up with me. I have been leasing cars for years and have never encountered such negative customer service.

Bass the owner/manager is awesome!! You dont have to go back and forth playing kid games till you land on a price you want NO!!bass straight out said this is what I can do and was very straight forward and I knew from shopping around at other dealers and negotiating for weeks with them. No other dealer would even touch the very first price he gave me. Wont go nowhere else!!!

I would like to share my experience with this dealer which became my favorite to shop and recommend it to all my friend and family and co workersI had chance to call and talk to excellent and smart person Abe Boussi .by explaining for me the deals on the phone I drove 45 minutes to see him and leased a Chevy terrain 2019 with no problems versus going to next door to me GMC dealer .I will go back to Abe for any future business for carshe is the honest and positive polite person I did car business so farI thank everyone at superiors GMC dealer for serving our needs

Bought a 2015 Yukon from used car sales. Paid their asking price, which was comptetive with other dealers. No special favors or deals. I only purchased from them because they had what I was specifically looking for. I found a few things wrong prior to signing of Yukon. Front end alignment, they fixed before I pulled off of lot. The doors also had small dents and there was no user manual. My salesman promised to take care of this. It took over a month of me asking my sales guy to get dents fixed. I was tasked with working with dent wizard to get this done myself. Salesman said he ordered and mailed my user manual, 2 months later still no manual. Finally he emails me a electronic copy, when I ask about the one he mailed, he said he thought it would be easier to just email. I tell him I want the book manual he supposedly ordered and get no response. Called the manager and he hasnt followed through with their commitment either. Not only that, they said the Yukon was cleaned out and ready to go day of purchase, which wasnt true it had old milk in the cup holders and stains on fabric in back seat, and windshield was dirty. Shame on me for not looking closer. I had to take it back to be cleaned. Im giving these guys 2 stars. They say what needs to be said to sell. I dont like being lied too. Ill update my review when they do what is right. My sales guys name was Jacob.

Marc was great at getting me into the GMC terrain that I wanted and getting me a reasonable amount for my previous car buyout. Overall great experience!

Staff was courteous and professional. Had me in and out for routine oil change and tire rotation very quickly. I appreciated that seeing that my off days are few!

I over a service manager doubting my claim of had much engine oil I had added to my car,Other than that rude comment the service was fine.

I had a very good experience at this dealer. My salesperson took her time and gave me all my options before I leased my 2013 Acadia. No pressure. I LOVE this truck too. Service is very good as well. I have had two oil changes and a recall taken care of. No issues. Would buy from them again.

I was very happy with the service that Abe provided for me. He was very honest and friendly. He answered all my questions and gave me the best deal that i couldn’t get somewhere else while shopping for a lease. Im glad and lucky to have met abe. I recommend you to meet and work with Abe.

BUYER BEWARE, THEY SOLD ME AN AFTER-MARKET LEASE PROTECTION PLAN INSTEAD OF THE FACTORY PLAN. I ASKED ONLY FOR THE MANUFACTURERS PLAN LIKE I ALWAYS GET FOR YEARS. ONLY WHEN I NEEDED TO USE THE PLAN DID I FIND OUT THEY DID THE BAIT AND SWITCH. THEY OBVIOUSLY MAKE MORE MONEY ON SELLING YOU A SECOND RATE PROTECTION PLAN THAT REQUIRES YOU TO JUMP THROUGH ALL KINDS OF HOOPS TO GET ANYTHING DONE. MY FIRST AND LAST TIME BUYING A CAR AT THIS DEALERSHIP. I ONLY WANT TO DEAL WITH HONEST AND HONORABLE BUSINESSES, THIS IS NOT ONE. VERY DISAPPOINTED. The response from Suburban was to contact them BUT I posted this review AFTER I contacted you and all they did was apologize for ripping me off, that is why I posted this review. RUN AWAY FROM THIS DEALER THEY OR THEY WILL RIP YOU OFF TOO.

My husband and I walked into the dealership one evening, not expecting purchase a car, but just to see what the LaCrosses looked like. We ended up purchasing one because Gabriel our salesman found the perfect car for us along a great lease too. Great service from this dealership for sure.

A+ My experience at Superior Buick was excellent. I went to other Dealerships looking for a car and I kept going back to Superior Buick.Norman was very helpful when I was looking for a car even when I wasnt sure that I wanted a Lacrosse. He was very patient while I decided on my purchase (lease). He showed me all the features on the Lacrosse that I didnt have on my Regal and he always returned my phone call when I had questions about the car. When I having a hard time getting to the dealership due to my job, Norman came to my office so that I could sign the leasing papers. I have only had my car 2 weeks, and he has followed up to be sure that things are good with my purchase and to make sure if I had any questions he could answer them. Most Sales Consutlants dont go out of their way for the customer but Norman does. Great Sale Consultant. Their service is a 10+ before and after purchasing your car and I have and will keep recommending my salesperson NORMAN GRAVES. KEEP UP THE GREAT SERVICE THAT YOU GIVE!!

I have a lease and I went in to get my windshield wipers and washer fluid fixed and the representative who’s name is Carlo H. Was very unwelcoming and treated me with no sense of respect although I maintained composure and respect towards him. He came with a wrench and screw driver to fix my windshield wiper nearly breaking the cap that exposes the bolts and tightened up one of the bolts and told me you are all set. Although it did fix the wiper blade my washer fluid still does not spray out and he seemed as though he did not want to service me because my car has a small dent in the front bumper or I do not know what else his reasoning is for being so disrespectful. What I do know is that due to his lack of respect I will never go back there again and I will never recommend any of my family and friends to go there for any reason.

Terrible service... On my way to work, I stopped by their location on Michigan Avenue in Dearborn to have them check the tire-pressure sensor error message (which I know for a fact that it typically takes 5 minutes to diagnose) and they wanted to charge me $120 service fee and hold the car for a week - or have me come back in couple weeks or so. I tried to explain to the mechanic what the issue but me doing that is already a concern. It is easy to dismiss this and say that it is just one employee, but having interacted with various company executives and business, I have seen and learned that once a companys good reputation is damaged, it cant be easily repaired.

I was in for an oil change and tire rotation. I was greeted in a very friendly manner on arrival and was told it would take about 45 minutes. it actually only took about 25 minutes, and I was quite pleased with that. I got my car, one of the service people directed me out while watching for oncoming traffic, and I was on my way in what seemed like no time at all.

I was very satisfied with the salesperson, Gus Almusawi. He was able to answer all of my questions and he put me at ease. The financial manager was also very pleasant. I love my new car and would recommend this place to anyone!!

Exceptional service. Got a great deal on a new 2018 Terrain. Ask for Tony, you won’t be disappointed.

Best dealer experience I have ever had. Mike Bazzi and the Superior team made me feel like family and had the exact car I wanted!

Today, I visited this superior used car dealership and I was looking for a car in my price range and the manager I dealt with (Chris) was amazing! He showed me a couple different cars that were right in my price range and I left with exactly what I had in mind. Im very pleased with my experience. I will be back in the future and Ill make sure all my friends know about this place!!

The wait time sucks too many people are scheduled at the same time to go in

I went in to them with the hopes of buying a new car. i had pre approval from a finance company and told my sales person Melissa before I sat down.She still ran me through there places. That was not to upsetting because she was trying to get me a better deal. They wanted to offer me a used car or a new car with nothing but a remote starter just not the Envision I wanted, the 2019 Envision. Her manager comes out to say to me my finance company approved me for the 2019 Envision but I need $2465 down. I was approved for zero down but I believed him so I went home to try and get the rest of the money. I decided to call the finance company because of the down payment to find the manager had lied to to line his pockets. The finance company told me they did not require a down payment at all. I was approved for the whole amount. I was really shocked, I am so glad I went home and called the finance company before going back with $2000. People do your homework!!Superior Buick has some shading characters working there.I went to Lafontaine Ann Arbor and put no money down and drove off the lot with a 2019 Envision Essence better than what superior was offering me.DO YOUR HOMEWORK AND ALL WAYS DOUBLE CHECK THE LIES.

I bought my vehicle from this dealership and I was very pleased with my purchase at the time. Since then I have been going to the service department for things such as tire rotation and oil change. Today I go to the dealership and I got my tire repair because I had a flat tire on yesterday. I ask these people in this dealership the service department to rotate my tires because the front tires are wearing uneven compared to the back. Now keep in mind I got a oil change sometime ago and I asked them to rotate the tires at that time. At that time they did not rotate the tires either. So today I asked them while they were repairing the tire could they rotate them as well so that they could wear even. Now I understand that they close at a certain time today because today is Saturday but that does not take away from the fact that I asked for service that I did not receive. I do have to say they changed the tire and repaired the flat tire but they did not rotate the tires. They also check the thread and witness that the front tires are wearing lower than the back they even verbalize to me that the tires are wearing uneven. Well I know Im not the smartest person but if you are telling me that the tires are wearing uneven but youre not going to rotate the tires because the best tire should be on the back of the vehicle this is where I start to wonder what type of service department is this. Basically they did not rotate the tires as I requested. The next thing they did was went around my vehicle and told me that I had three damaged areas and of course they marked it on the service sheet. So then I asked where are you seeing the damage Im only aware of one so then we walk around the vehicle in the service man cannot even tell me where the other to damage spots were. All he stated was that somebody told him that it was three damage spots. Now mind you I am leasing this vehicle and Im starting to wonder are they starting to try to get money from me. Now I feel like they are trying to have my front tires wear down so that I have to purchase new ones by the time the lease is up in February. I will not be purchasing another vehicle from this company Superior GMC Dearborn.

Very Courteous and professional. A very good pit stop.

Abe is such a great salesman. Ask for him next time youre in Superior. Friendly, considerate, and an overall good guy.

I took my car in to have the rotors done and My SEATS were way back (Im short and so are my passengers) why did both seats have to be let back for rotors? Both side mirrors were moved as well as the rearview mirror my radio station was on 9.55 the heat was off and the air was on, someone else key pad was in my car the lighter/charger port was up and splashes of liquid by the dashboard and console. I just got the car up until a few days ago Ive literally been in and out for work, I havent had time to make the changes that were made for me. I only received rotors now Im thinking why was it necessary for all the other changes to be made! I dont think that, that was apart of the service? It was only there overnight, I guess that was to long. Smh

Salesman did some shady things to get me to close on my new truck purchase. I didnt realize it until a month or so later after looking at some invoicing. Tried to contact the sales manager about it and apparently he doesnt return phone calls. A few months into owning my truck I have had 6 trips to the service dept. to correct major issues. Beware of the service department. They are slow and do below standard work. They spilled fluids all over my engine, left pieces of my truck just laying on the floor and didnt put panels back how they go (left my door panel loose because they broke clips and just left it that way). This is a brand new truck, not a used vehical. Will never use this dealer again. Go anywhere but here.

I had a great experience! My sales person Ricky went above and beyond to get me the absolute best deal! I am very satisfied and highly recommend this dealership to everyone!!

I apologise for the change in rating. As an employee I was originally generous due to how much I respected T R. I still do.That being said, an individual there needs to learn respect for women, everyone for that matter. What you dont see are the egg shells, careful.Advertising gimmicks are so yesterday.

Extremely disappointed! Salesperson Gaberiel is very dishonest. I work 70 hours a week and barely have time to see my kids. I mentioned that to him over the phone. V I asked him several times if he can check the buyout for my car over the phone and I had a lease inspection done two days prior to his phone call. I went to the dealership and they never even looked at my car they called GM financial and determined that they did not want to buy the car out. It all could’ve been done over the phone.

Go to Marc Hager..great guy...!