One of the best hat stores in the company staff was very helpful and prices were reasonable for this specialty store
Had the hats I wanted.
The staff was excellent. I ordered a Detroit Tiger bb hat with a embroidery which turned out perfect.
Very friendly and helpful, they offer great deals on their hats plus they have hot women who knows their hats
VERY NICE PLACE TO GO.VERY GOOD CUSTOMER SERVICE. SHOUT OUT TO MARIA!
My experience at this lids was horrible like I want to just return the jersey and go somewhere else to buy and I probably will
I got my son an embroidered steph curry hat. Very reasonable to personalize.
Loved this place because of its great selection of hats
Theyre closed
Best hst store ever..im a gold member
Lot of great things in that mall to buy
Dude was helpful and schooled me on the hat cleaner, which led me to buy 2 hats and the cleaner
Quality of the caps are good but customer service is inadequate.One gentleman was legit helping a customer where another was just shooting the breeze with people who were either helped already or not purchasing. I spent nearly 30 minutes in store just ordering the cap i wanted. When i was helped the individual helping me was distracted.I was told i would get a call back when the cap was done since it was a custom piece but it never came.
The hats there are usually expensive and are mostly caps. But the staff there are very helpful.
Great staff, dont like that their not affiliated with LIDS online anymore so sales arent the same but still great selection
Very friendly staff and great customer service, she got me in and out and my fiance was super excited and loved his hat!
Great selection and Great customer service
Very helpful staff enjoyed my time there
Fairlane Lids store is the worst store to deal with. Horrible customer service. Hats were ordered 4 weeks ago. 3 trips, hours in store still not here. Even though the call came 3 times that they were in. Employee does not help the cisomer who cane in first, he helps who he pleases. Then he jumps from customer to customer. I work in customer service. You wait on the person who was there first and finish with them before moving onto the next customer
The best shop for your favorite sports jerseys
Rude....There where two employees working when we enter neither spoke I continued to look one of the workers came and stood in the area I was looking in again did not address my presence...Instead engaged in conversation about store products and stocking the store after about ten minutes I gave up on receiving any customer service I basically had to squeeze my way around the employee to put a hat back..Smh extremely rude they talked amongst themselves the entire time was in the store and most of that was complaining about work that had to be done...
They never call me to let me know my items are done. This last visit had shoddy work. It looked bad. I was really out done at how bad the work was.
Great customer service always!!
Nice and friendly and helpful for me
The most kindhearted & welcoming staff.
When a specialized fitted is needed., no better place to get it done..
Place to get hats personalize and anything else
By my hubby hats here all the time
Nice hats
Awesome experience..
Not enough stock
Went here to compare prices and merchandise
Not all the styles were in stock...
This guy working the spot had on some gym shoes that were falling apart that makes the company look BAD.
If u need a Cap or Hat
Take to long for hats customize. The guy tell me 4:15 come back and still waiting. Yes Im still here waiting. It is 5:00 now. 😒😒😒😒
Lots of choices of sports and cassettes
Great service
Loved it
Bought Nothing
Expensive
They sighed