user
Lids
18900 Michigan Ave, Dearborn, MI 48126, United States
Appearance
Lids
Comments
Jo
Review №1

One of the best hat stores in the company staff was very helpful and prices were reasonable for this specialty store

Ro
Review №2

Had the hats I wanted.

M
Review №3

The staff was excellent. I ordered a Detroit Tiger bb hat with a embroidery which turned out perfect.

wi
Review №4

Very friendly and helpful, they offer great deals on their hats plus they have hot women who knows their hats

th
Review №5

VERY NICE PLACE TO GO.VERY GOOD CUSTOMER SERVICE. SHOUT OUT TO MARIA!

Ke
Review №6

My experience at this lids was horrible like I want to just return the jersey and go somewhere else to buy and I probably will

Ro
Review №7

Great

da
Review №8

Great Chris was able to satisfy a need for a specific hat color with a special design very happy with the outcome .

Jo
Review №9

I got my son an embroidered steph curry hat. Very reasonable to personalize.

Vo
Review №10

Loved this place because of its great selection of hats

Ja
Review №11

Theyre closed

Da
Review №12

Best hst store ever..im a gold member

Ja
Review №13

Lot of great things in that mall to buy

sa
Review №14

Dude was helpful and schooled me on the hat cleaner, which led me to buy 2 hats and the cleaner

So
Review №15

Quality of the caps are good but customer service is inadequate.One gentleman was legit helping a customer where another was just shooting the breeze with people who were either helped already or not purchasing. I spent nearly 30 minutes in store just ordering the cap i wanted. When i was helped the individual helping me was distracted.I was told i would get a call back when the cap was done since it was a custom piece but it never came.

An
Review №16

The hats there are usually expensive and are mostly caps. But the staff there are very helpful.

Ch
Review №17

Great staff, dont like that their not affiliated with LIDS online anymore so sales arent the same but still great selection

To
Review №18

Very friendly staff and great customer service, she got me in and out and my fiance was super excited and loved his hat!

Ty
Review №19

Great selection and Great customer service

Br
Review №20

Very helpful staff enjoyed my time there

Li
Review №21

Fairlane Lids store is the worst store to deal with. Horrible customer service. Hats were ordered 4 weeks ago. 3 trips, hours in store still not here. Even though the call came 3 times that they were in. Employee does not help the cisomer who cane in first, he helps who he pleases. Then he jumps from customer to customer. I work in customer service. You wait on the person who was there first and finish with them before moving onto the next customer

Om
Review №22

The best shop for your favorite sports jerseys

To
Review №23

Rude....There where two employees working when we enter neither spoke I continued to look one of the workers came and stood in the area I was looking in again did not address my presence...Instead engaged in conversation about store products and stocking the store after about ten minutes I gave up on receiving any customer service I basically had to squeeze my way around the employee to put a hat back..Smh extremely rude they talked amongst themselves the entire time was in the store and most of that was complaining about work that had to be done...

Mz
Review №24

They never call me to let me know my items are done. This last visit had shoddy work. It looked bad. I was really out done at how bad the work was.

La
Review №25

Great customer service always!!

Ke
Review №26

Nice and friendly and helpful for me

Fa
Review №27

The most kindhearted & welcoming staff.

Bi
Review №28

When a specialized fitted is needed., no better place to get it done..

lu
Review №29

Place to get hats personalize and anything else

ka
Review №30

By my hubby hats here all the time

To
Review №31

Nice hats

Ju
Review №32

Awesome experience..

Ro
Review №33

Not enough stock

Sh
Review №34

Went here to compare prices and merchandise

Ki
Review №35

Not all the styles were in stock...

Ke
Review №36

This guy working the spot had on some gym shoes that were falling apart that makes the company look BAD.

Lo
Review №37

If u need a Cap or Hat

Ra
Review №38

Take to long for hats customize. The guy tell me 4:15 come back and still waiting. Yes Im still here waiting. It is 5:00 now. 😒😒😒😒

L
Review №39

Lots of choices of sports and cassettes

Ta
Review №40

Great service

in
Review №41

Loved it

He
Review №42

Bought Nothing

De
Review №43

Expensive

Ju
Review №44

They sighed

Information
3 Photos
44 Comments
4.2 Rating
  • Address:18900 Michigan Ave, Dearborn, MI 48126, United States
  • Site:https://lids.com/store/lids-fairlane-town-center/sd-38686507+z-9358228-164313529?_s=bm-LIDS-RETAIL-GMB
  • Phone:+1 313-436-8508
Categories
  • Hat shop
  • Embroidery service
Working hours
  • Monday:11AM–7PM
  • Tuesday:11AM–7PM
  • Wednesday:11AM–7PM
  • Thursday:11AM–8PM
  • Friday:11AM–8PM
  • Saturday:11AM–8PM
  • Sunday:11AM–8PM
Service options
  • In-store pickup:Yes
Health & safety
  • Mask required:Yes
  • Staff required to disinfect surfaces between visits:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
Similar organizations