Me and my fiancé came to this dealership to get a car. Evin went above and beyond and he help us get a nice up to date car he was friendly and very patient with us. He even explained how the car operate and the features that came with it. I would highly recommend this dealership if you’re looking for a nice vehicle with reasonable payment. By the way all the staff was friendly as well. 10 👍🏽 up

Kristina really helped me make the best decision on my new vehicle!

I had previously been SUPER SCREWED buying my last vehicle over a year ago. Ive been without a car, avoiding dealerships for over a year and finally stopped in to see Kristina Langford at Bob Ridings Decatur and she went ABOVE AND BEYOND to keep me comfortable and confident the entire time. Absolutely wonderful.

Bought my first car without a co-signer and Karah, Ryan, and Jason got me a great deal on an awesome car! Highly recommend!

Stephanie was amazing she was so helpful during this process I would definitely recommend you all thanks for everything

Kristina was very helpful on getting me into my 2018 ford fusion. I would definitely recommend her to anyone looking for a new vehicle! !

Kristina Langford was very friendly & welcoming to work with through the whole process. Kept the process going smooth and quick.

Megan Smith made it easy and fast for me when getting my new car, thank you for your help. I love my car!

Great people to work with from start to finish of our car purchase! Jason and Stephanie are the best! I would highly recommend Bob Ridings - Decatur to anyone!

Had a prompt salesman he was very nice very helpful ..the only thing we were told A payment price on a vehicle and could not afford they said they would work trying to get the price to where we could afford the payment they finally got it to the table for the final sign and they had not changed the price at all put us in a really embarrassing situation when everyone was at the table to sign which took them forever almost 4 hours waiting With my mother being handicapped and 84 thats a long wait lift her in alot of pain Our salesman was fantastic you couldnt ask for a better man he was not to blame it was the financial team they do not have nothing to do with you until its time to sign papers did not like that they should talk to you and work with you themselves more instead of trying to stick you they feel like once they get their money and get their sale theyre done its your problem after that who cares so sad

Evin was terrific and patient. The entire staff made this one of the best experiences we have had buying a car.

Came in on a whim and get to walk out with a new car! Kristina was very helpful and friendly!

Shout out to Evin and the bob ridings team excellent customer service and welcoming environment!! Please stop in and check them out.

Kristina Langford was very patient and helpful with getting us a new vehicle. She listened to our wants/needs and found the perfect SUV for our family! Thanks so much Bob Ridings and specifically Kristina!!!!

Love the deal of oil change.It keeps me buying vehicles there.

Wonderful experience with Stephanie and the finance department at Bob Ridings! It was quick, easy, and painless! No pressure! Just a very friendly, relaxed atmosphere. Everyone was extremely helpful in doing their part to make this happen for us. Will definitely be telling my family and friends where to go when they’re in the market. Will also be returning in the future! Thanks again Stephanie and the rest of the Bob Ridings team!

Phenomenal service. We got there at 8:30 am and left at about noon with my new car. Karah and the rest of the crew are amazing. They were super patient with me, even when my 1yo started fussing during the paperwork process. One lady even held him to keep him calm. By far the best customer service Ive ever gotten. 10/10 I recommend them to everyone that tells me that they are looking for a car.

Stephanie Helphrey was fantastic! Very satisfied I was able to leave in a car I love for a price I cant beat. Highly recommend! Will return in the future!

Great customer service!! Quickly done!! Got what I wanted for a car!! Ask for Stephanie!! She is amazing to work with!!

Was a good test drive, Kristina helped us out alot.reallygood experience.

I was very satisfied they did everything they could to make it smooth and get me out of there with what I wanted

Wonderful buying experience! Karah was very helpful in getting us into a new ride. Best experience i have had in the Decatur area when looking to purchase a new car. Definitely worth the time!!

Stephanie Helphrey and the Bob Ridings team are the best duo in town!

Kristina has been extremely patient with me throughout this entire process. She has checked up up on me and made sure everything was going okay. Also she has gave tips and has helped me with getting this done since it’s my first time buying a car. I am extremely grateful for her and the time and effort she has put into me.

Stephanie is absolutely amazing! This is my second time coming here and getting a vehicle and she has always helped me picked out EXACTLY what I want. I am so excited on my new car!! You rock girl!!

Great service, very accommodating. Worked with us to meet all of our needs. will definitely be a repeat customer. If you need a quality used car at a great price come see Kristina Langford!

Stephanie Helphrey back in 2016 sold me a Chrysler Sebring. Now she sold me a Ford Escape, I enjoy dealing with her.

Kristina was extremely helpful in reaching my car needs whilst maintaining impeccable customer service. Moreover, my experience was low pressure. Quick, friendly, and not pushy made this an incredible purchasing experience. Thank you Kristina!

On March 3, 2021 I took my vehicle to get the heat and air fixed. It would begin an almost two weeks ordeal. I picked up my vehicle up on March 5, 2021 immediately my engine was overheating, which was not an issue prior. I took it back March 6, 2021, I dealt with a rude employee who behaved like I was inconveniencing him. I was unable to get my vehicle back until Monday, March 8, 2021 and was reassured that the problem was fixed. I drove it up the street and immediately the engine begin overheating again. I took the vehicle back that evening. I finally received the vehicle back Tuesday, March 9, 2021 and was reassured once again that the problem was fixed. I drove my vehicle around and notice my air was not cooling like it was when I picked it up Friday, March 5, 2021. I proceed to pick up my brother for added support, which I felt was needed. I brought my concerns and was meant with the same rude employee. Ive never experience such a rude employee that treated me like my business was not wanted. I misunderstood they were not able to fix the air, but the GM offered to replace the part for my troubles. All and all I will not be returning to this company, because the experience was way more stressful than it needed to be. I would not recommend to any of my friends or family.

Worked with Kara who was patient and worked with all my needs!! Im excited with my new car .Great customer service. Will definitely recommend!!

There were no troubles with my purchase and Kristina was great with helping with everything! The process was easier than expected and I ended up paying less than expected.

I am happy to offer a GREAT review for Evin Faught and others who helped me at Bob Ridings with my purchase of a used Pacifica. As a senior citizen I was looking for dealers from the beginning who respected my concerns about COVID 19, Evin more than lived up to my expectations. I contacted him via email and set up a test drive of two vehicles. When I arrived he had them brought up front, had wiped them down with disinfectant, came outside to meet me, and wore a mask the whole time. After I visited other dealers I contacted Evin vie email once again to negotiate. He worked with the Sales Manager and came back to me with virtual deals. I tried this process with other dealers but most were reluctant to handle this process virtually, and none embraced it the same way Evin did. My wife and I than came out for another visit for her to test drive and once again Evin handled our COVID concerns flawlessly. After another round of negotiations we settled on a great deal. When we came for the closing, Evin had set up the signing so we had very little time indoors and with a Finance Manager who handle our process quickly and efficiently while wearing a mask. I would definitely rank Evin as one of the top 5 car salespersons I have worked with, give him a call!

Buying a car has been easy, the time I had was limited, and I was still able to find a great deal with the time I had. kind and thorough service all around!

Went here a few years back, test drove a car, felt pressured to buy it. He wouldnt tell me what the interest rate would be, other than that itll be high because I didnt have any credit and that I should refinance after a year or two. Once I decided to leave, my own car wouldnt start. Another guy comes out there and tries to convince me to buy the other car, saying my car is worthless. I looked under my hood and my battery cables were unhooked. Theyre the only ones that had my keys while I test drove the other car so I was highly upset with them.Drove down the street, bought a brand new 2017 Nissan Sentra with .05% interest rate. Have bought 2 more cars from Nissan since this happened. I would never go to Bob Ridings again. Definitely do not trust this place at all. Very shady in my opinion.My friend also bought a car from here and her transmission started slipping 6 months after. (it was used though) Oh and FYI, they give out free stuff for positive reviews, even if youve never bought a car from this place.

Kristina was very helpful with whole experience. Very informative, pleasant to talk with. Would definitely recommend Kristina to friends who are looking for a new vehicle.

Kristina was amazing to work with and made things fast and painless

Stephanie was very helpful and kind throughout the entire process of buying my first car!! I do recommend!

Their used car selection is amazing, best in Decatur. I worked with Stephanie and she was by far the best sales rep I’ve talked to. She was quick to find us a selection of cars to look at and listened to our feedback to narrow the list. Got us in a car same day. Very happy with the whole experience.

Great experience with Karah Pritchett. Also got some helpful questions answered from the shop in making my decision. Everyone was very polite.

Kristina was awesome to work with! I got everything is as asking for and she was organized and diligent with communication.

Kristina was extremely helpful is my car search. She went above and beyond to make sure I was satisfied with the car. If you are in the market for a new/used car she is the one to talk to.

The visit was great, karah pritchett was awesome go see her!

Went great all the way from driving onto the car lot to recieving the vehicle. Kristina was very nice and awesome to work with!

Im on the fence with this one... Sales person that sold the car was great! Sales Manager, I was disappointed with on a professional level. Service Department staff is great but I knew that from prior experience with a different vehicle.

I give Bob ridings at 5 star. Stephanie was Great. I came in didnt think I was going to get a car. Now Im walking out with a New car. I cant be more happy this is a exciting d

It was alright, not a huge selection, basic car lot.

Great place for your auto purchase! Stephanie Helphrey did great getting me in a great car at a great price!

Literally pulled in the parking lot and Kara Pritchett came out and was very helpful and honest on what she could and could not do. I left and came back due to me being unsure and i will say Kara was a woman of her word. I came in and was here for 2 hours and drove off with a 2018.. I really appreciate Kara for helping us. Also the whole staff was very friendly.

I had a great experience here today, Kristina Was very professional and patient with me . She made the process so easy, A breeze She’s a great sales woman ..

Kristina helped me get a Vehicle and everything was GREAT! I most definitely recommend her.

Karah helped me so much with purchasing my new Lincoln! She is very knowledgeable on her stuff, super friendly and will get you an amazing deal!! Definitely recommend!

Kristina Langford helped make a dream come true . love my new truck thank you so much

Just bought a 2019 Hyundai Tucson and everything went smooth and painless. Stephanie was amazing at answering any questions I had and help me with insurance and Tyler was very informative with the finance part of the deal! If you are in need of a car. I would go to them!

Always nice and friendly... Great customer service

I worked with both Kristina and Kara they were both very helpful I recommend purchasing from this place

Kristina was very helpful and kind in the whole experience of purchasing my new car. professionalism and gratitude was very high! I would recommend Kristina and Bob Ridings for your next car!

The staff here was so awesome and wonderful! I do not have the best credit, but they did not make me feel like it. They took care of me and were very very nice! Im going to refer them to everyone. Aaron Rench was such an awesome sales person.

Stephanie was a great sales consultant! She was an awesome person to find what I needed. She helped me get into what I needed every step of the way!

Good success with Bob Ridings in Decatur again. Kristina Langford was very, very Good, very professional and knowledgeable. Very helpful with pricing and going over the vehicle features. Was not pushy and good to work with. Thanks Kristina

Bought 3 vehicles from this location. Just bought a 2020 Ram a few months back. Friendly, have no problem haggling details and payments to get the best deal you want. And really never had any problems with the vehicles at all. You really cant beat their prices vs mileage. Most of the new models have extremely low mileage 10K to 35K and a very low price compared to the local competition. Will always have my business if this state doesnt chase me away.

Kristina made the car buying experience very quick and easy. Gave me what I wanted. I would come back to her in the future.

Justin in the service department is awesome!

Karah was helpful, polite, and informative. Thank you!

We called to look at a mini van. They had the van ready and waiting for us. They where friendly and accommodating. Thanks Bob Ridings and Kristina Langford.

My experience purchasing my Ford Escape at Bob RIDINGS in Decatur was amazing! My sales associate Megan made this process so easy! Would Highley recommend.

Excellent sales experience nice young lady always gets back with you asap thanks for the great services.

Karah Pritchett was very helpful with all our needs and wants. Everyone was very kind at Bob Ridinds in Decatur. If you are looking to buy a car go see Karah.

Kristina made this a wonderful car buying experience. Bob Ridings website was easy to navigate. The lot had great selection. Kristina was knowledgeable on the products. We were treated with kindness, respect and our needs were well taken care of. The service was fast and friendly.

Had a great experience with Kristina. She is very personable, easy to converse with and provided great customer service.

Kristina was very great to work with and made the decision to purchase at Bob Ridings easy. She did a wonderful job answering questions and getting the info I asked for.

We had a great experience purchasing from Bob ridings in Decatur! Thank you Karah Pritchett for all of your help!

Seen an ad on Facebook, responded to it that I needed a car, and Olivia responded to me immediately, went in and met with her and looked at a few and decided on this 2015 Lincoln. Love it! Olivia doesnt work there anymore. The one thing I noticed is all the cars for sale were filthy and not really taken care of and cleaned and being by the factory they get this bumpy film on them, we paid the extra money to have it all cleaned and all those little bumps taken off..but it was several hundred dollars to do that. I love my SUV. But I highly doubt if I will go back and ever buy a car from them again, just do to the fact that they were all just so dirty on the outside.

Kristina was very patient, got exactly what I needed. Did excellent.

Very professional and honest

Amazing service with Stephanie and Megan, would definitely recommend! They help with all credit situations!

The time at bobridings was great Stephanie answered all my questions and made my first experience great

Stephanie is wonderful! Very professional! We got through the car buying process quickly and she answered all my questions, worked around my crazy work schedule. Would highly recommend her! ☺️

Stephanie Helphrey was able to get us into a car way above our expectations while remaining in our financial comfort zone! Need a car? Call Stephanie! You wont be disappointed!

Pleasant, efficient and respectful!

Stephanie made the experience of buying a car very smooth! She reached out after I inquired and we’re leaving with a new car!!

Everything was great!! Fast, friendly service! Aaron was great!

Stephanie and Jason were great to work with. Very friendly with an amazing deal!Thank you!

I’ve bought several cars from Bob Ridings in the last 10 years. That stands for something. They always work with me and find me a great deal. I just currently bought a car and Stephanie was amazing! She was friendly and very thorough! Definitely give her a call if you’re looking for your next car!

They sold us a stolen car

I bought my first car with Bob Ridings and they made it such a great experience! Evan helped make the process smooth and easy! During my test drive a brake light went out, and there was some paint across the trunk that needed touched up and they fixed both of those for me for FREE! Recommend going to Bob Ridings to purchase your next vehicle! Ask for Evan!

I was able to make a purchase today that I really wanted. Kristina was very helpful on the information about the car. I would recommend Kristina to family and friend if they were interested in purchasing a new vehicle.

We enjoyed our experience buying with Kristina. She was helpful and knowledgeable.

Karah Pritchett was great she got everything done in one sit down, which I wasn’t expecting! If you need anything please go into bob ridings in Decatur and ask for Karah Pritchett she will get you done right!

I had very good experience stephanie was very friendly and helpful

Quick and reasonably priced services, especially from a dealer

Kristina Langford did a Great job. Sold us a Ford Escape from Bob Ridings Dealership in Decatur. Great Job Kristina

Stephanie at Bob Ridings got us a great deal an a nice van. Shop there and be happy.

The only place I will buy a vehicle! The employees and sales manager are top notch!

Courteous staff, a rear hometown feel.

Got a great deal on a 2017 Ford Escape and we’re loving it already! Worked with Karah and everything happened so quickly and seamlessly. Everyone we spoke with was very kind- will definitely be back for future purchases and maintenance 😊

Staff was friendly and patient. Stephanie was great at answering all my questions.

Evin Faught is the best. I purchased a 2015 Taurus from him and he went the extra mile to make us happy. Free oil change and a free car wash, he even put gas in it for us. Great job Evin!

I was referred to Stephanie Helphrey by a friend. she has done a great job with any questions i had & very knowledgeable & patient. i had a very good experience with her. i would recommend her.

Kristina has been very helpful with buying our first cars. She is very confident in her job and loves what she does. I highly recommend Kristina when looking for a car at Bob Ridings.

I had been looking for a car everywhere. It had been hard lucky I was able to apply at bob ridding where my sales associate Kristina Langford was great. She explained everything and left me and happy excited customer.