Publix is alright. The staff is always nice and ready to help. There is a variety of items to get. The best thing is that there are a lot of deals that can save you money. The only thing I dont like is the self checkout. The bagging part is really frustrating for me. Other than that, I recommend this place.
I usually LOVE publix, so it hurts me that i have to leave this review. on 10/24/21 at 4:45PM, i placed a pickup order for 2 subs from the deli. i arrived at 5:07PM, there was a packed line at the deli, and the man behind the counter is preparing one sandwich. i go over to find my order from the pickup location, and it’s not there. whilst i’m trying to figure out where my order is, a lady from the bakery i’m assuming, comes out banging pans together and YELLING at us!!! she said that we were waiting for no reason because they were out of bread. so not only did i not EVER get my subs, i got yelled at by the lady whose fault it was that there wasn’t any bread. if subway can keep bread baked and stocked so can publix, instead of complaining she should’ve made sure she did her job and made enough damn bread.
I love Publix. They have everything the other stores dont have! I love their subs from the deli and the deli worker, Eli, hes so friendly and makes the perfect sub!
We dont typically buy all our groceries here, but well do a pickup order if we need something quickly. Some items are a little more expensive than other places, but it is a lot more convenient and quicker too.
In the past I enjoyed going to Decaturs Publix but lately checking out is becoming self service only. They never have more than one person checking people out, while customers are lining up the length of the store. They have gotten to the point where they are no better than Wal-Mart.
Prices have reduced some & coupons makes it very cost efficient. Great ppl here & the pharmacist are wonderfully helpful. Checkouts are a little slow. Mind you most places are due to lack of workers lately.
Always love going to Publix!! Very friendly and helpful employees.
I LOVE going to Publix Beltline Decatur ... The people are so helpful and friendly ... The store is SUPER clean and very well organized ... the meat department is a step above. You never have to wait to get checked out .. they are waiting for you and ready to assist in any way possible ... Publix is to supermarkets what Chick FIL A is to fast food ... A step above all the rest !!! Great job Publix !!! You have my business
Love this place. Its always clean, and the workers are so nice..
Very clean. Always stocked. Employees are very nice and helpful. Love the Mardi Gras wings from deli.
Clean, helpful, respectful, and offer more quality food than other stores.
This is hands-down my favorite grocery store to go to. always clean, always very friendly and very professional help. The produce section is a thing of beauty!. They always have the organic things I am looking for. Wouldnt change a thing about this place
I have Always had good experiences at the beltline Publix in Decatur, Al.
Always clean and better stocked than most places 👍🏾👍🏾✔️
Always appreciated Publix effort to give good or special customer service. Today I felt like I was at Wxxxxxxxx. Very disappointed. Looking for better next time
Fantastic store. The staff are do friendly. The deli and especially the bakery are great. The best key lime pies 🥧😋.
Ya know, Ive always loved publix and how helpful people are at this store, no matter which one Ive gone to. But lately this publix has been over helpful and its very annoying. The both incidents took place in the self checkout line and could have been avoided with a basic glance at my cart. The first time, I had an employee offer to take my hand basket.. while it had my personal items in it as well as groceries. Then today, I had barely scanned my first two items and I was bagging them. Employee came over to grab a hand basket that had been left, then reached in front of me and selected the pay button for me. I still had a cart full of groceries. Maybe along with the helpfulness training, train your employees to observe what the hell is going on before they react
Best cakes around and very prompt on having it ready as asap
This is my Favorite Publix! The employees are very friendly. They greet you as soon as you walk in. All of them will ask do you need help looking for anything. Keep up the Great work!!
As always love the sushi, the deli sandwiches that they make right in front of you, and the great bakery. Every employee i have come across was exceptionally nice and helpful.
Probably one of the cleanest stores Ive been in. Nice people.
We love the Publix deli and especially the sandwiches and meal plates
Good place to shop with good prices.i like their buy 1 get 1 free sales.
Publix has always been my favorite for food and the bakery and Deli plus amazing workers 😋🙌👌😍
I would have given 5 stars, but when I shopped there today, the register wasnt loading my coupons from the app & we spent 5 minutes having to pull items out of my cart, verifying that I had coupons added to my account & then taking them off at the register manually. Otherwise, its a very well stocked, clean store. They have a great selection of gluten-free items as well. Buy one get one free are great. Prices are a bit high, so I usually only go when there is a good sale.
Very friendly staff, clean store and items are easy to find
Always clean as and well stocked. Meat department is great. Friendly service
Great selection, overall good store, reasonable wait times and prices are fair.
Very impressed with how friendly/helpful employees are. Just wish this location had the mini Parm Crisps that were buy 1/get 1 - wanted to try them
They have the best brown rice cream cheese sushi!!! And they are super friendly and a very clean store!!
Always pleasant. They can make a trip to the grocery store actually pleasant. It makes you feel really great being there.No one can compare, with their pleasantness, helpful always with a smile. They go out of their way for you. I Love going shopping there. Its like meeting new friendsAlso may I add. The store is always spotless.
Amazing store clean and sanitary. Easy to find items and shop at. Love the Publix chain of stores
One of my FAVORITE places to shop. Charles the store manager is the BEST. Angee the cashier provides GREAT customer service!!!
I liked it but had to pay higher prices
Love all of variety that Publix offers. Love the fried chicken
They helped me in a big way to get my medicine!!!
It is a great place to shop. Everything is always neat and in place.
Love this store,so clean and people working there are so friendly.
Best customer service ever! Other places need to send there employees here to spend some time being trained here.
Rude staf in plesent visit
They know my name. Cant get much better than that hu
I started my 1st Instacart shop at the Decatur, AL. location today. It was very crowded and busy; all employees were extremely helpful! I want to give a special shout out to Carl. He took the time to guide, teach, help me through the entire check out process. Thank you to the entire Publix team, I look forward to many more instacart orders.
Very friendly staff and well stocked
Good fresh cooked food.
Did not find what I was looking for. Their produce is always. Store is not close to my residence so I rarely go there.
Store was very clean with polite and helpful employees. Sale this week had a number of great deals I went in for, and will miss these specials with ad change tonight.
I always enjoy going to Publix! They keep the shelves stocked. Also, the employees are helpful and friendly.
Publix is always clean and smells good. The produce is the best there too.
Very clean and friendly! The only place to order a cake!
Always a nice experience shopping at Publix.
Easy access fresh foods
IMHO Publix is THE best grocery store, period.
This Publix wasnt my normal store but I had business next door. As all the public stores Ive gone to, it well stocked and very clean. The employees always ask if I needed help and would walk me to where it was at. Publix has the customer service down pat.
I was there the other day to pick up my girlfriend and all the workers was just pointing at me talking about me I have never felt so insecure and uncomfortable they just made me feel so bad about my self and everybody just surrounding my car I thought publix are supposed to be nice and welcoming not the opposite
Pharmacy has exactly the right type of treatment
Customer service is Always Spectacular!
All the employees where extremely nice! The young lady who works in the seafood department was sooo helpful! I didnt catch her name but i hope the next time i go she is in there...!
Amazing, friendly and helpful staff!!!
Clean store and good selection
Didnt get what I wanted they were out
Wonderfully, I have my turkey brest free, they have a policy if you find round price, get the merchandise free. Thank you, Yahwe for feed my even the Estate and Decatur city, srub my up.😛😛😛😛😛
Great sales and their employees are very friendly
This Publix is great, and Ive shopped here for many years! Once during a very hard time in my life, and I couldnt get a ride to any food pantries, I called Publix to ask about those brown bags they had in the front for Feeding America and if they had a spare, and the manager asked me to come to the store. I went, and left with a ton of food from the deli, and a gallon of tea!I will never forget their act of kindness and generosity. That food nourished my soul🙏❤
Like most Publix stores, this store is clean. The employees are friendly, and there is a great variety.
Great customer service
Always enjoy shopping here
Great place! Tessie in checkout and Chris in the meat department are especially helpful, although everyone there seems pleasant and competent. I do wish management wouldnt allow people to park in the fire lane, backing up traffic, while they wait for someone to finish shopping.
The ladies in the deli were awesome!! Super helpful and sweet :)
Definitely a step above most places in terms of customer service. Grocery prices are comparable, sometimes a little higher. This is just the expected price you pay for a cleaner store and a more friendly and helpful staff. The forced lines from them always seem at least halfway genuine, which is really all you can ask for honestly.The Deli alone is worth the stop. Daily soup selections, fresh rotisserie chickens, hot food, dinner plates, and of Course Pub Subs. Publixs sub sandwiches put your typical footlong sub to shame. Fresh cut Boars Head meat and sauces, crisp vegetables, or even cut up chicken tenders from the hot bar if you really want a treat. A++
Great people. Good service. Always say hi.
I love shopping at publix. My favorite is the vegetables and fruits. Everything is so fresh and clean. Im able to find what I need and theres always someone ready to help if I need it. I go as often as I can.
Always nice to shop here
Best grocery in town by far
Clean easy find good customer service
The sales are ok but some of the prices in this place are crazy
Birthday cake was delicious, and beautiful 🌹🌹🌹
Store clean items easy to find pricing comparable to anywhere else
Store is clean, great customer service
I had an absolutely amazing experience at this Publix location! An elderly employee named William was super nice and helped me find exactly what I was looking for. That man was one of the nicest Publix employees Ive ever met
Fruits and veggies are always nice and fresh!!
Its ok little over priced
I love publix super market, the staff is friendly and helpful.The produce and meat dept. is always fresh and they carry several vegetation and vegan option as well.
Great grocery store. It can be a little pricey. But I can go in there and find stuff that other grocery stores dont have. The quality of some items are just better as well.
I am gravity-challenged and walking is an effort. I love the scooters here: their battery is fully charged, mostly. Zipping around with the wind in my beard is a heady experience.But what is best is that the staff (and patrons, too!) spontaneously ask if I need help reaching something on a high shelf. Cashiers and baggers both are friendly and even laugh when I made a dad-joke: service above and beyond the call of duty.Whilst shopping I usually hug the outside aisles, and rarely visit the aisles themselves. Their prepared food is excellent, although a shade pricey. Anything else I select only the BOGO items to keep the total sane.
Immaculate as ever - best grocery in Decatur
Love a good Publix sub.
Very busy in publix this evening. Love their Boars head Deli meat & how clean the whole store is kept.
Always great experience
Love shopping at publix!! Atmosphere is awesome! Always clean! Employees are super nice and helpful!
They are Top Shelf. Best in the biz.....fresh food at great prices
Just picked up a Strawberry Peach Sensation. It was amazing. I have ordered this particular cake a few times. Each time is was very good. This time they out did themselves.
Much better atmosphere than Walmart. Its a bit more expensive than some other grocery stores, but to me I will pay the difference to avoid walmart. If you buy clearance its, watch them at the register. Those tend to ring up higher than priced
I really like Publix, clean shelves stocked and quality.
I go here because I love their cakes.
Good people
Always get a five star service when I go to Publix. They always run BOGO deals as well.