I had the most incredible experience with Shane. So I dropped my laptop and the hinges and part of the screen cracked. I couldn’t open it the laptop without it breaking. I took it to a laptop repair shop which told me it would take a week. One week turned to two weeks without my laptop and when I picked it up…I was told it he couldn’t fix it.I took it to Shane the same day. He was so nice and knowledgeable also VERY passionate about the work he does. Shane reassessed my laptop and realized there was an additional part that needed to be ordered.it would take about 4 days. I was frustrated but new it was necessary.Shane called me a few hours later super excited! He looked around his office and was able to find the exact part that I needed. He fixed my laptop and I was able to get it the very next day! My laptop looks better than before and works perfectly.Awesome! Trustworthy! Knowledgeable and passionate!!! I’m very grateful and would highly recommend him to anyone for their laptop/PC needs.
Great service, doing repair is only one day, my laptop is much better than before, thank you Shane.
Amazing work! Fixed my laptop within a couple of days and for a great price. Customer service was top tier and my computer works better than it did when I bought it.
Shane did an awesome job on my computer. Its works better now then when I first got it. Ive had it back now for 30 days and have attempted to destroy it just to make sure everything was working properly and when I tell you that this computer has been up to every challenge that I could think of and previously could not handle. I was just one more issue away from purchasing a brand new computer and now I dont have too. I plan on taking every computer I own from here on whether new or used directly to Back to Life Computer Service. No other company has given me the results that Shane produced in such a short amount of time. I am beyond satisfied. I recommend this company highly with no hesitation.
Mr. Shane was very helpful in replacing my battery, and it only took up to 3 days! The price was also very reasonable and he has the cutest stickers, which are only a dollar! Hes also quick to respond and very efficient! If youre looking for ANYONE near you, I highly recommend this man right here!
Had Shane look at my laptop to try to fix an issue with it sounding like the fan was on too loud. Tbh I dropped it years ago & never got it fixed. Shane was totally cool, understanding, and did EVERYTHING possible to try to save me money! He tried cleaning out the insides of the computer & reimaging it before ordering the fan. Eventually we did have to order the fan, but he took so many pictures of whenever he was cleaning out the computer that I was blown away! He’s a stand up guy who wants you to get the best experience, and I can tell he truly loves his work. Would definitely recommend him!
What a great experience. While I’m sorry that my laptop was down, I’m really glad I met Shane and Back to Life Services & Repair. He is professional, extremely knowledgeable, efficient and patient. I strongly and sincerely recommend him. I learned so much from just chatting and my laptop is working so well. He was actually on his way to vacation and made an effort to fit me in. I value excellent service, and he delivers.
Shane was incredibly professional and responsive and fixed my issue in far less time than I expected. Absolutely stellar service!
I have bought 3 laptops from this company in 2 years and will not buy from any other company. The owner is very knowledgeable and every time I buy a computer from him is a joy as well as very educational experience, he takes the time to explain everything you need to know to know about your purchase which enables you to go home and start using your laptop immediately.In the past I have tried to purchase computers/laptops from other companies with mixed reviews and have never received the quality of service nor patience than I have from this company. I highly recommend this company. You will not be unhappy with your purchase or experience!!
Fast and easy service. He fixed my MacBook Pro that wouldn’t even turn on within a matter of three hours. And great service!
Best service in this area hands down! First when I called, my call was returned immediately. The owner even gave me options to get him my laptop after operating hours. I wanted one thing for my laptop but after realizing the severity of the problem the owner better advised me on fixing my laptop with true and honest intentions. He replaced my hard drive for me. He actually fixed my laptop to function better than it was before it crashed. He even got it back to me in the same day which was more impressive. The next day he checked with me to make sure everything was good. With that type of service and the very reasonable prices, I’ll definitely be recommending his service to family/friends as well as using him again for myself if needed.
Great and friendly service. Fixed my Laptop in Two-Three Days
Shane is awesome man. Working on devices isnt just some job. The man is very passionate about what he does. What I appreciated most is hes able to describe technical issues to those who may not be too tech savvy. His prices are fair and affordable and he communicates every step of the way. I definitely recommend you give his your business. I doubt youll be disappointed.
Shane is AWESOME!!! I came to get my laptop repaired solely based on the reviews I read about how great his service was. I was a walk-in and he fixed my laptop right in front of me in a very timely manner. The price of repairs is AMAZING and he was EXCELLENT customer service. I highly recommend Back To Life to everyone with technical repair needs!!
I was looking to upgrade the RAM to my gaming laptop and came across this local computer shop. I saw the positive reviews and decided that this would be the place to do it. Shane was very professional and kind. I dropped my laptop off on Monday and it was ready by Wednesday. I would definitely recommend his shop.
Shane is MAGICAL!I went to the Geek Squad because I forgot my password on my laptop. It took two technicians to try to disable my password, but they were both unsuccessful. They told me to go to a “Mom & POP” repair place because maybe they have seen this more often. In the long list of computer repair places, Spirit les me to Back to Life Computer Services. Shane was able to bring me in and it took him less than a minute to fix the problem! He was very professional and took the time to answer my questions and show me things on my laptop. I am referring all of my friends and associates to him. He is the picture of Black Excellence!
Very professional with Phenomenal customer service and Quick turnaround. Definitely will use again.
I had issues with my laptop one late evening in a panic did not know where to go. I saw Back to life info on-line gave Shane a call and was immediately put at ease, that gave me the confidence to go see him. I went in there and in no time was back out smiling. GREAT SERVICE, QUICK DIAGNOSIS AND A PROFESSIONAL WHAT!!. I am big on getting my moneys worth well the service and everything was priceless. Thank you Shane
Excellent and fast service! Shane offers great prices for really good quality repairs. He was very friendly and personable and even repaired my screen ahead of the scheduled time. My laptop looks as good as new. Will definitely be coming back for any repairs I need.
Shane with Back to Life Computer Services & Repairs was absolutely amazing! I purchased an HP Elitebook Folio 9480m laptop from him and it runs perfectly! Its fast, easy to navigate, and has the latest Windows updates. The laptop came with anti-virus protection as well as the Microsoft Office Suite plus more. Shane was very knowledgeable and down to earth. I felt very secure purchasing this laptop from him even before seeing it in person. Although I just met him, I feel as if Shane is very reliable, sincere, and trustworthy. I would refer ANYONE I know to him. Plus he offers himself as your guarantee! He encourages you to call him anytime if ANYTHING goes wrong with your computer. Also his price was AMAZING for the value that I received! I am very grateful to have found Back To Life Computer Services & Repairs. The 5 stars are well deserved.
Very unprofessional experience. Had an appointment set for my nephew and when we showed up owner was not there. This business is at a house. Called Shane and he said he was at the mall but could come pick up the computer from our home. After traveling from Downtown Atlanta to get my nephew to this appointment I am very disappointed with this business. We wont be returning and will not recommend this business. Waste of time and fuel.
Shane helped with my MacBook Pro, he was extremely professional and knowledgeable about what was wrong with my device. He also delivered fast service. I would definitely recommend him to anyone.
Took in a laptop for repairs not really knowing what was wrong except that the screen was cracked and it kept updating and crashing. Repairs were done and it works like new! Great service for a great price!! I definitely recommend Shane to everyone for computer repair.
I had some very old music tapes from years long ago and needed those tapes to be saved and restored to CDs and thumb drives. It took Shane a bit longer than he first predicted but Shane proved he was up for the task. He completed the job and now my partner has that music to enjoy for years to come. Thanks Shane for a job well done. He has my recommendation for anyone needing help. Ron
Shane really is good brotha and is honest about what he does and will do for your computer! He knows his materials and is also a friendly guy.
He is awesome!!!! Reading all the reviews on him here, I could tell he was very highly regarded and after going to him for help, I can tell you the amazing reviews are RIGHT!! You can tell he is extremely passionate about what he does and he is extremely knowledgeable about what he is doing! His communication with the client is 10/10, he keeps you updated with the repair every step of the way so you can understand it yourself which is very cool. He works fast and the cost was great! Most importantly, he was so kind and personable. After this positive experience, I will be recommending him to family and friends should they need computer repair (they will). Ive found my designated computer repair person! Great experience.Thanks Shane!!!
So, this is a review where the problem, Sadly, Isnt Fixed. The Five Stars are for the Above and Beyond Customer Service I Received here.Let me start by writing I am a Very Techie person; I dont just bring my computer in for anything. A lot of issues Ive managed to resolve myself; but with my 2012 Macbook Pro, I finally reached a Frustrating impasse attempting Every researched Fix with no resolution. I was Happy to find Shane -- not only to Support a Black business/my community, but because he had received so many Positive reviews. Once you meet him, theres no Absolutely No Way you cant see Why.Shane was upfront with Everything from the Very Beginning: There were no hidden charges and he was Extremely Considerate with timely updates. While my issue wasnt resolved(and Im fully of the mind that it was simply because the technology was 7 years old and finally on its Last Legs), I have Zero Doubt Shane tried absolutely Everything in his power to fix my computer. One thing I Truly respect is - unlike Many other repair shops - since the issue couldnt be remedied, I wasnt charged. Thats Integrity at its Finest and the Crux of my 5-star Review.I cannot recommend Back to Life Computer enough; you Truly have nothing to Lose and only exemplary service and complete Professional honesty to gain.
Excellent customer service! The owner Shane Augustine was prompt, and attentive to my specific needs in a computer for my new business. We met to explore my options, and he made sure I had everything I asked for, and more! Things I didnt even know I needed. My purchase with him hands down is better than purchasing a brand new computer because of the features he added to it.. My Laptop is business ready.. and it was extremely affordable. Leaving with my computer felt like abundance.. thats what made this company stand out for me.. Augustines passion for his work is what I bought into.. he wants to deliver the best.. so as the consumer I feel as if I received the best!
My husband, Keith and I was referred to BTL by a Comcast Business Employee! Sean was very welcoming, professional as well as attentive to us as we explained the problems we were encountering with our business computer. Sean, not only met but he far exceeded our expectations. Our computer was ready within a few hours!!! Sean is the best in the business and we will, most definitely, retain BTL for all of our computer and IT needs. ~Keith & Anissa 💯
Knowledgeable,no surprise cost my PC works better than I bought it new
Highly recommended. The owner is super knowledgeable and professional. I took my laptop to him a few years ago and he was able to fix it the same day. I recently took the same laptop to him and unfortunately, the part that we needed to fix it was unavailable because it was so old lol. So...I ended up buying a new laptop from him at an awesome price AND he transferred all my files to the new laptop. Ive sent my neighbor to him and she was highly satisfied as well. Definitely 5 stars.
Shane exhibited a level of integrity that eclipses the norm. His dedication to providing quality service is demonstrative - he provided step-by-step explanation of the repair process and provided pictures to further clarify. His pricing is affordable, compassionately fair. The character exhibited by this business and its owner sets a standard and model for best practices for customer service. This is the only establishment to bring your computer to for repair! This is the only establishment to call for servicing the computers within your business!
Incredible service! Helped me quickly, and at a great price.
Shane was very professional and prompt. I brought him my computer on Friday and it was done the same night despite having clients before me. I will definitely do business here again!
This business is absolutely amazing. Hands-on, fast customer service ensures that you have confidence in all the devices you bring in to repair. The owner was by far one of the most understanding and giving people in all my time of living in the area, and I would recommend anyone and everyone to this establishment.
Fair Price, Quality Work, & Good Customer Service. What more can you ask for? Shane didnt just give me a standard option to repair my machine. He gave me several options and told me exactly what he was going to do and how much it cost. He was even willing to work around my schedule, because I still needed to use the laptop for work.He also wasnt eager to bill me the most expensive rates. He treated my computer like he was working on his own. Overall great experience. I highly recommend this company.
I stopped by to explain to concerns that I had with my laptop. He was very patient while I left my laptop for Shane to install Microsoft Office Suite and his service was beyond awesome. He also added a few other programs and my laptop is operating beyond my expectations!! Hes professional, knowledgeable and his customer service is great!! I will use his service again!! Thanks for the quick service.
Great service!! Needed new screen for my laptop and was able to get if fixed in a manner of minutes the same day.
We really appreciate the service and the information that Shane provided to us. He was very responsive and considerate to what we need. We had an amazing customer service experience and well surely recommend him to our friends and family for any computer/gadgets services. Thank you Shane!
Shane is very professional. I went to him to get my screen fixed and he was about to get it done in no time. I highly recommend him. When I need something done he will be the man I call on.
From day one, Shane made me feel well taken care of. We ran into some issues with my PC, which was very old, but Shane did all he could to work with me and make sure I didnt leave unhappy. He sacrificed much time into something that meant so much to me and my family and I am very grateful that God directed me to him. I highly recommend BTL if you are looking for a great price along with integrity. This is definitely work done by someone who loves his job and his people.
Shane is amazing with computers!! Hes available at anytime just about and responds within a timely manner. In less than 10 minutes he updated the software on my computer and I didnt have to go anywhere. If you second guess your options with any computer company trust me when I say you wont with his.
I would recommend Back to Life Computer Services to ANYONE! Hands down the best customer service that Ive ever received! Im currently in a tough situation and he went out of his way to help me. He was very honest, friendly, and helpful and I will continue to patronize this business.
Words cannot Express how grateful i am First of all I got my computer back within 1day....So I mentioned to Shane which is the computer guy that I’m a veteran and he offered me a military discount.... Simply cannot ask for nothing better ... this guy is amazing, and his wife is also knowledgeable and sweet at heart Find me a forever computer guy...thanks Shane and family
Shane did an outstanding job bringing my computer back to life!!! Im so happy I decided to go to him. After reading his wonderful reviews it was only right. The reviews did not disappoint. I will definitely be using him for all of my computer needs in the future!!
If you are looking for affordable pricing, great customer service, and quick results then go see Shane at BTLCR.... I had two laptops that I needed repaired and made an appointment to be there by 6... Due to traffic I was over an hour late and Shane still took me even though he had prior arrangements... He explained everything that he would do to fix my laptops and even suggested some alternatives so that I didn’t have to spend any money if I didn’t won’t too...After I decided to still get the repairs done he took care of them and had my laptops fixed that same night.. Thanks Shane my daughter is so happy to have her laptop back
I needed a last minute installation to complete an assignment, Shane was able to do the installation quickly and efficiently. I will be using his services soon!
I am very pleased with the work done, but mostly the price. They do great work at affordable prices. Keep up the great work & wondering customer service.. 6 Stars 2 thumbs up
My laptop was running slow and sometimes locked up and I didnt know what to do. After several months being stored away in my laptop bag, I googled and found BTL Computers to get help. I love his website. Shane is very knowledgeable, personable and concentrated on what I needed and wanted and didnt try to push anything else on me. He also gave me valuable information on how to get the best performance out of my laptop. He was very quick and my laptop was ready within two days after putting in my ticket, which I was able to do on the website. I liked that. His prices are reasonable and his list of services includes fixing anything that could possibly go wrong with a computer. I would recommend Shane to anyone and will bring my grandsons laptop to him to repair the screen on his laptop. I had a pleasant and pleasing experience.Brenda~
Excellent service, high quality work! I will recommend my friends to Back to Life for any of their computer service and repairs. Back to Life went out of their way to make sure I left as a satisfied customer.
Very Good service!!.. Gave him (Shane) 2 of my laptops and he had them back to me in hours at a very good price. I would recommend him to anyone who needs to have their computers serviced and on a budget.
Shane is awesome!!! He is very knowledgeable about computers! He fixed my grandmas computer fast! I recommend him if you have any computer issues to take it to him!!! Amazing work, great person, and great service!!! Thanks Shane!!
I had a difficult problem with my Lenovo ThinkPad Carbon X1 laptop that was hard to diagnose (flickering and screen freezing intermittently), so I searched for nearby computer repair places. I came across Back to Life Computer Repairs and read the reviews about Shane and his work. It was a gamble for me to take it to him because the problem was not an easy one to pinpoint, but Im so glad I decided to let him have a look. He was able to diagnose it as the motherboard and ordered another one to replace it. The part took a few days to put in, but he kept me informed via text and sent me pictures of every update. He installed the motherboard as soon as it came in, and he was able to get it fixed and working like new again! The price of his work was very reasonable and saved me a lot by not having to ship my laptop off to Lenovo (and wait for over a month). He was a very nice and personable guy that really listens and is very accommodating to your time schedule. He was able to meet me at his shop when I could get there, and that counts for a lot with my busy schedule. I cant recommend Shane with BTL enough. If you have a computer problem, he is your guy to help you out! I know with certainty that if I have another issue with my computers, Im going to Shane.
Okay so like. I was having the hardest time finding anyone reliable to fix my work laptop. I stumbled across Shanes business on google and decided to give it a shot. I was sceptical but that changed super quick when seeing how cool the owner was. Within a day he had my laptop fixed and ready to go. If you need computer assistance, this business is the way to go.
The first time l talk to him on the phone, he sound very pleasant. but l when l took my laptops to his place, him and his wife are awesome family. even go extra miles adding some additional software to my laptop. l will go back again and recommend him for anybody.
Very professional! Fast Service. I dropped my laptop off and he knew exactly what was wrong with it and fixed it quickly! Also it was very Affordable!!!
After spilling water on my laptop keyboard I called Shane. He suggested I bury it in uncooked rice and wait 3 days. It worked!Shane was great. I will be sure to go to him with any future problems. Kit
Had the best price in the area. Handled my repair right on the spot. Great service and Quality! I recommend.
Shane is an excellent technician. When the graphics card died on my iMac, I brought it to him to fix, not to Apple. He took great care in making sure all the dust was brushed off the heatsink, kept me updated with his progress along the way via txt, which was very nice. I am so happy I found his business, I highly recommend his services. Quality work, and a stand up gentleman!
Great experience. Quick and professional. Shane fixed my cracked screen in minutes. And all for a great price. I would highly recommend him for all you computer needs.
My laptop screen broke all the way back in 2014 so Ive had it connected to my TV since whenever I needed work done. Because of complications in school, I had to get it fixed ASAP. I looked online and Back to Life was the closest nearby with amazing ratings. Needless to say, I went there and was surprised that it was a home office. Regardless of that, Shane was real down to earth and knew EXACTLY what he was talking about, not like some repair places where it feels your speaking another language to the employees. He gave me a deadline as to when the materials would arrive and it was completely accurate. As soon as the materials arrived, he called to let me know and, get this, the job has already been done. Its only been TWO days. I went over there and I can finally use my laptop away from my home again lol. Check this place out!! You wont be disappointed at all. Thanks again, Shane. If you want someone that knows what theyre doing and doesnt feed you bull, dont bat an eye. Choose Back to Life for professional repair work.
Best customer service, great communication, and quick repair. I will definitely be back and refer everyone.
Shane is probably the hardest working dude to satisfy his customer. As a repairshop manager by self, I would highly recommend him for computing needs. Really a great guy.
I absolutely love btl computer services ive been a customer since 2016 and i love the service
Great customer service. Communicated well. Replaced my motherboard and got my computer running again for a fair price. Would definitely recommend BTL.
I absolutely adore this place. Customer service is excellent and everything is done with such integrity. I would not go anywhere else. This is my computer/electronic company forever.
BTL is one of the few Computer Services out there that has your best interest at heart and will break down whatever issues your having in an easily understood and respectful way. Ive done work Shane personally and I can attest his skill, demeanor, and work ethic are on point at all times. Thanks for great business.
Absolutely Great, i had several places look at my computer and couldnt figure out what was wrong with it. I contacted Back To Life Computer Service and in only a few hours my computer was fixed. Great service!
Shane and his wife (Sherelle) did awesome work on my laptop and tablet. They were time efficient and very knowledgeable about what was needed. Very professional along with caring, friendly and easy to talk to. Their prices was really reasonable and I will definitely use their business again.
I found this company by using Google search and based on previous positive reviews I chose this company to perform the repair. I was not disappointed and the positive reviews are true of this company. He explained how the computer was going to be fixed and delivered the computer within the promised time frame. I recommend this company for computer repairs.
My laptop screen was shattered & I needed a fast replacement. I googled a few places on the net and BTL contacted me back right away! They were able to accommodate my needs the next day for a very reasonable price and did a wonderful job installing my new screen in about an hour. The business is located in a residence but dont let that deter you. Everything was very clean and professional & the technician Shane was very pleasant to work with. Highly recommended :)
I used them last year and received excellent, kind service. I called today and the owner helped me over the phone and resolved my issue. Omg Im so thankful. I need my computer for work. What a life saver.
I admit, I judged the book by its cover. Once Shane started talking, it was an instant connection. I am so glad I have met him. I have learned so much from this man. He has solved all my problems. I am writing this because I feel like I owe him this much. Thank you Shane, for the wonderful job you have done on my computer, being a good listener, friend, and also for working with my financial situation!!! God bless you!
Shane did an excellent job on my computer and at a very reasonable price. I spilled coffee all over my laptop and the keys were stuck, I couldn’t use my computer. I took my laptop to several repair shops and called a few others, they all quoted higher prices than Shane. Shane replaced my keyboard in a very timely manner, now it’s up and running like nothing ever happened. Thanks Shane your work is unparallel and I want to give you a big thank you and recommend anyone with a computer issue to call Shane first!Robert C Taylor
I rarely write reviews for any product or service, as I believe circumstances vary from situation to situation. However, there are moments when your experience is so positive, it merits taking a moment to acknowledge the service. This is one of those times. Shane patiently reviewed my problem, and rather than rush through a diagnosis, he took the time to meticulously consider solutions and presented me with options. In addition to demonstrating competence, he handled my laptop with utmost care and provided a satisfactory solution to my issue. I highly recommend BTL if your system is either in need of a repair, or if you need consultation services regarding a future purchase. I walked out of the BTL offices feeling someone finally cared about delivering quality services at a reasonable rate.
Not only did Shane do a great job fixing my laptop, he’s just a great guy who genuinely cares about his customers! He’s prices are affordable and it’s clear to see why he’s reviews are so good, I highly recommend him!
Very professional, the work was done quickly and accurately. His prices are also very good. I would use him again and recommend him to anyone I know.
My LCD on my laptop went out earlier this summer. The laptop was not even a year old yet. I did have a warranty on my laptop, but of course the warranty did not cover the LCD! HP wanted to charge me more than I paid for the laptop to fix it. I searched around to various places in the community...I was either told the laptop is too new, we cant get a screen or you may as well buy a new laptop because the cost will be too much to fix it. Well of course I wasnt trying to hear none of that. I continued to search and search until I finally came across this jewel called Back To Life Computer Services. I made my appointment online, quick and easy....went in to see Shane and immediately He made me feel comfortable that He would be able to fix my laptop with no problem! That was on a Thursday...my laptop was ready on Saturday! Not only was the service superior, He also kept me in the loop throughout the whole process and the cost was unbeatable. I will most certainly continue to patronize BTL and I recommend any and everyone to go check Him out! BTL is truly a life saver.
Shane is a Godsend. He repaired and updated my laptop which has sensitive data. Always very pleasant and professional. His wife, Sherelle, is also very knowledgeable, warm, and courteous. They were able to accommodate my needs the next day for a very reasonable price and did a wonderful job!!!
About a year ago my desktop began to suffer a serious case of blinking on and off. I put it aside until I found BTL. I contacted Shane and he promptly responded to make arrangements to repair. In one day the desktop was back to life and I am now using it to write this review. Very professional, reasonable and prompt service. I will be taking a sick laptop to him to work his magic.
One day i randomly looked up computer companies near me and this company was the second on the list. I called and he answered right away. I told him the problems my computer was having and he asked me to bring it in. He then gave me a diagnosis and a price. The price was very affordable and he got my laptop back up and running in ONE DAY. It feels BRAND NEW. He gave me Microsoft, new windows 10, and other things i thought about throughout the day. He was one text away and he didnt add any extra charges for what I asked him to do. I highly recommend him to anyone having any type of computer issues.
I brought my laptop here to have my hinge replaced which meant the entire frame had to be replaced. Found decent prices for parts (I also needed a new internet cable and he replaced my screen for free because it messed up as he replaced the frame). The real issues came when it was time to pick my laptop up. It was no longer turning on, and I’d already been without my laptop going on two weeks. I took it back to him and he couldn’t fix it so I took it to someone else. Turns out, there were a bunch of things he disconnected and failed to reconnect, so I had to pay someone else for his mistakes just to get my laptop back
It was sad but informative. I went to Back to Life to do a HDD recovery, unfortunately I told Shane I needed a HD recovery. That one letter makes the difference because Shane doesnt specialize in that, but he recommended to me two places that does along with discounts! Also what he able to do was put an OS (operating system) on my new hard drive. Even did a bonus favor for me! I came across Shane earlier this week (March 25th week) and sought him out after all of the wondrous recommendations on Google. After his service I add my own! Go see Shane!!
I googled to find the nearest computer repair company near my home, and back to life was only a few miles away. I was very pleased with Shane’s professionalism and how proficient he was with the repair of my machine!
My laptop screen was cracked. Shane and his wife were very nice and shane kept in touch with me about the price and how long it will take. I had my laptop back the next day and the screen is just fine
Shane is the best! The logic board in my MacBook went out and needed to be replaced immediately! I shared with Shane how my Macbook is my “money maker” and needed it right away. He was able to successfully replace my logic board in less than 24 hours and even texted a screenshot of it fully powered on! Hands down, the best experience!I highly recommend Shane to handle your computer/laptop repair needs.
My desktop computer was on its last leg & I took it to Shane for servicing. Believe me the name of the company says it all, he literally brought it back to life & made it far better at a really awesome price!!! Kudos BTL!!
Shane did a great job setting up our new laptop. Very professional and easy to work with.
This man and this business is so amazing! If you are looking for great customer service, affordable pricing, and your computer to literally be saved, Mr. Shane and Back to Life Computer Services is the way to go! When my laptop dropped off of my desk (which literally felt like everything happened in a matter of seconds), I was devastated when my screen cracked and half of the screen was white. I use my computer for multiple tasks: I teach English and Music online to people in other countries, am in school full time to get my Masters degree in Ethnomusicology, and am starting up my own business. My computer IS my career. Not only that...I love this computer! I worked so hard to buy it and had it for only two years! I just randomly searched in google to see if I could find someone and BAM!....there was Back to Life. I shrugged my shoulder and decided to give them a call. It was a little before they opened when I called because I was in between classes, (that is what happens when you are panicking) however, when Mr. Shane did not answer initially, something told me to call him back when my classes were finished. In between my classes within 15 minutes, Mr. Shane not only called me twice, but left me a text message with the most professional greeting! I immediately called back once I got a chance. BEST DECISION MADE.To make a long story short, Mr. Shane is the BEST person to fix ANY of your technology needs in Atlanta! His professionalism is OUT OF THIS WORLD amazing and I sit before you today creating this review on my laptop which looks COMPLETELY transformed and BROUGHT BACK TO LIFE. When my screen did not come that day, he provided me with a loaner because he knew I used my computer so much, and it definitely was great for him to do that because he did not have to. Even down to him making me feel like an actual family member by giving me a hug and insisting that I was in good hands and I did not have to worry about my laptop. I knew he had multiple customers and some of them even walked in while I was in my consultation, but he never made us feel like one was more important than the other. He also explained to me what was going on internally and gave me a proper consultation. Not only that, he gave me MULTIPLE options that I could do if the price was not within my budget, which it was not because it was a random and short notice fix, but it was definitely affordable because I knew if I took it anywhere else, they would have charged me another $100 for the damage that had been done. In conclusion, I want to say that Mr. Shane is awesome! Dont go anywhere else but to Back To Life Computer Services and Repairs, LLC. I will definitely be going to Mr. Shane for any other computer needs, even to purchase the loaner laptop he let me borrow. You are awesome, Mr. Shane. You brought my laptop BACK TO LIFE! : )
Shane was able to replace my hard drive at a reasonable cost and also went out of his way to make sure all my programs were working correctly. Super satisfied with the job he did.
When my laptop unexpectedly wouldnt charge I called BTL and Shane immediately answered the phone. He looked at my laptop, did a quick assessment, and assured me it could be repaired in a matter of a couple of hours. Im so glad I found BTL because the service was quick, exceptional and excellently priced! You wont be disappointed.
The service i got from this young gentleman was awesome. any time i call him he helps me with my computer. You should try him out i like his service a lot and his prices are worth it .
MY COMPUTER WAS DEAD. It only went to the bios, pretty much the hard drive was shot. I own a Wacom cintiq companion 2. Its an expensive drawing tablet computer. When I called Wacom, the company, they told me all my files were gone and that in order to fix it I would have to pay $800. My friend suggested Shane and I was pessimistic because he stated that he never worked on a computer like mine before. He not only got my computer up and running, he also had all my files AND PROGRAMS in tact ready to be worked on. The whole experience was LESS THAN HALF of what Wacom was offering and that included a new hard drive. I cant stress enough how much he saved my work. I am an animator/graphic designer who depends on my computer for money and this company literally saved my computer. I suggest him first to everyone who has issues.Thank you Shane!!PS: he fixed it in 2 days flat!
Shane is a great guy he doesnt just take ur money and not educate u on the repairs being done and not offer helpful advice. I would recommend him to anyone and he is now my tech support for all my computer problems. Geek Squad on a real level in my book
Service was quick and easy not a hassle at at would defenitly use service again
Shane did an amazing job on my MacBook repair. I’m ecstatic!!! I would recommend his services to anyone!
I needed a quick fix for my computer that I thought was impossible to repair. Shane made the impossible possible for me at an unbelievable price!!! I would recommend BTL to anyone looking for computer repair at a reasonable price.
I was very pleased with the services I received from Back to Life Computer Services & Repairs. Shane has repaired all three of my laptops. I received excellent and professional service from him. I will always use his services for all my computer needs.
Shane is great! Quick, professional, affordable service! Would recommend him to anyone
Had to redo this so, the services offered by the tech Shane was immaculate, I work from home so when my computer was damaged he answered on a Sunday and worked fast he replaced the computer and switched some things around so I can have access to my previous files, I was able to keep my job and Im still there to this date, only issue is The wife is a stalker, this chick took pictures of me and my son caught her, she also called my phone a few times at weird hours, Horrible for business