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Specs Appeal
2570 Blackmon Dr #350, Decatur, GA 30033, United States
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Specs Appeal
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Ma
Review №1

Amazing experience with contact lens fitting for my teen! She was very nervous about putting in contacts and taking them out to the point of fainting during our first visit. I was expecting them to say try in a year, but the optometrists at Specs Appeal worked patiently with my daughter and, after two additional training sessions, achieved the goal. She is happy to be free from having to wear glasses all the time. She is more confident and ready for other challenges in life.

As
Review №2

I cant believe how technologically advanced this place is. Ive never been more satisfied with my eye exams. The doctors are pretty knowledgeable too and are willing to explain the process every step of the way. 10/10 would highly recommend

Jo
Review №3

Moving to Decatur meant finding new eye doctors. We chose Specks Appeal because it was close to us...and in visiting the first time, we found Dr. Ta and Dr. Tuong very personable in their welcome to us as new patients, skilled in their thoroughness in our check ups and explaining all they were doing in addition to answering our questions. On one occasion, Dr. Ta went beyond expectations in seeing me when they were about to be closing for the day in checking out an eye problem I was having. He and their staff, Reina and Eileen, treated me like I was their first appointment of the day. Dr. Ta has followed up in my recent check ups. We have great confidence and trust in both of them. We have found them to take a genuine interest in us, engaging in conversation while being thorough and helpful each time we have come. We are very grateful for both our doctors and their staff. It is great to see how they all interact with all who come in as they provide their great service.

Br
Review №4

Today was my first visit and I must say this is by far the most exceptional experience Ive ever had, the staff is polite and professional, the establishment is clean and the doctor is patient, kind,and thorough. I received amazing care and felt comfortable throughout the whole experience.

Ma
Review №5

Ive been to Specs Appeal for about 3 years now and the office staff is so lovely every time Im there for my annual eye exam! I have only seen Dr. Ta here, but he does a great job at nailing down my prescription very accurately. I usually only wear contacts, but the glasses I had were getting pretty dated, so I finally got a new pair from Specs Appeal.They have a wide array of glasses to choose from and when I got my glasses, the office staff actually consulted me on which frame suited my face better (other places would just try and push for the more expensive pair, but the staff at Specs Appeal listened to my style preferences and helped me choose a pair that I liked and wasnt out of my budget).

Ge
Review №6

Super nice and patience with (young) kids!

Jo
Review №7

The office was very comfortable and the staff was very nice, personable, friendly and professional. The Doctor explained the results of the different tests. I liked him very much. I highly recommend Specs Appeal..

Sh
Review №8

I had a great experience.

Ta
Review №9

Dr. Tah is the best. He takes his time with his patients. The staff is great. They are very nice and patient with you and your kids as we all make up our minds on the glasses we want.

Tr
Review №10

Dr. Truong is patient, kind, and highly knowledgeable. Fitting me for contacts is particularly tricky, given all the variables with my vision, but throughout the experience both Dr. Truong and the staff at Specs Appeal have been consistently helpful, friendly, patient, and willing to go out of their way to ensure the patient comes first. Highly recommended!

Ja
Review №11

Everything was great about my visit, from staff to the Dr herself, my glasses were amazing, Great selection of frames.Dr Nancy was very knowledgable and answered all my questions, the staff member who performed the test was great and welcoming, so was the young lady who checked me out. Great experience

Ve
Review №12

I have visited Dr. Ta and Specs Appeal for the past two years and it is always a pleasure. The staff is great and the office is very clean and well organized. Go to Specs Appeal, you wont be disappointed!

Ju
Review №13

My children have been seeing Dr. Nancy for 10 years. Despite living an hour and a half away, we make the long trip to keep seeing her as our optometrist. Very highly recommend Specs Appeal. Praise God for Dr. Nancy!

Sh
Review №14

I have been treated by optometrists for 60 years. I had eye surgery at Johns Hopkins Hospital when I was just six years old. As I have moved multiple times, I have been seen by many eye doctors. Experience has taught me what to look for in an optometrist. Dr. Nancy Truong exceeds my expectations in every category. She continuously keeps up-to-date on emerging treatment and equipment, she is thorough, answers questions and she is personable to name just a few of the reasons I drive 30 minutes to seek treatment for my children and me. I do not give recommendations lightly. Dr. Truong and her staff at Specs Appeal have my full confidence and recommendation!

Ai
Review №15

I’ve purchased glasses and contacts here. Both experiences were easy and everyone who works here is amazing. Dr. Nancy is the best optimist I’ve ever had.

Al
Review №16

I found myself looking for a new optometrist and stumbled upon Specs. I cant express how thankful I am that I found Dr. Nancy Truong. What an amazing visit; professional, technologically advanced, and welcoming. I have never had someone spend so much time working with me or to be so thorough in both the testing and explaining the results clearly and completely. What a compassionate and extensive job she and the entire staff did to make sure I felt comfortable, safe, and confident I would leave with the very best results possible. The Dr. was able to discover the reasons behind vision difficulties I have been trying to get my precious doctor to help with for years. I can really SEE! And, its the first time in years that I can read without having to close one eye. I cant say enough to express my joy and gratitude. Expect and amazing experience and leave knowing you have been in great care.

ja
Review №17

Pleasant experience from start to finish. Very techno savvy and quick to make appointment. Customer service was great. Dr. Nancy was very thorough. Highly recommended!!

He
Review №18

Had a great experience for my first visit to the office. Staff was friendly and helpful! Glasses selection was awesome too!

Al
Review №19

I love coming to Specs Appeal! Dr. Truong amazes me every visit. The technology that she uses is mesmerizing & I always leave feeling like I have been taken care of so well. The staff is very professional. If you are looking for the best quality in eye care, then make a appointment with Dr. Truong.

Kr
Review №20

I always have a great experience with Dr. Truong and the Specs Appeal family. Their use of state of the art technology leaves me knowing my eyes are getting the best evaluation and care! Dr. Truong does an amazing job explaining my prescription needs and how to maintain healthy eyes.

Ed
Review №21

I had such a wonderful experience at Specs Appeal. Dr. Truong and her team are competent, kind, careful, and cheerful. The space itself is beautiful, they have all the latest technology to conduct thorough examinations, and their turnaround time with my glasses was terrific. Couldnt recommend Specs Appeal highly enough. I look forward to continuing my eye care with Dr. Truong.

La
Review №22

They always take care of my every need, no questions asked. The staff is extremely helpful and the doctors are very thorough!

Al
Review №23

I love Specs Appeal! I have received wonderful customer service, quality frames and lenses. I am so happy I found Specs Appeal!

Re
Review №24

Every time we come here for a checkup they’re professional, quick and extremely helpful. Love the customer service and doctor here.

Ta
Review №25

I moved out of the Decatur area but I will still take the 35+ mile trip to continuing use the services of Specs Appeal. The husband/wife team are professional and kind. Their staff is completely AMAZING! Wouldn’t trust my family’s eyecare to anyone else.

Br
Review №26

This establishment represents true professional, relaxing, inviting, and friendly atmosphere. I was blind walking in and left out seeing the world. Lol. Everyone there was pleasant, informative, and patient. I will be bringing my family here for service. I dont have insurance and when I payed for my services my bank couldnt tell either. Price was very affordable for such qaulity. I found this place reading the reviews for eyecare with no insurance. Thank you too everyone there who made my visit an awesome one. HINT. HINT. I MISSED AN APPOINTMENT PRIOR TO THIS VISIT AND THEY WERE NICE ENOUGH TO RESCHEDULE ME. PLEASE BE ON TIME AND CALL IF YOU NEED TO RESCHEDULE THEY WILL HELP YOU 👀. LOL WELP IM OFF TO READING ALL OF THE BILLBOARDS AND STREET SIGNS I PASS BY😁🤣 THEY ALSO TEACH YOU ABOUT YOUR EYES. AS EVERYONE EYE IS NOT THE SAME. I LOVE THIS PLACE AND DID I MENTION COMPLIMENTARY ☕ AND 🍬 🍫 🍭. THEY ALSO SERVICE CHILDREN. I WILL BE BRINGING MINES FOR EXCEPTIONAL EYE CARE.

Ji
Review №27

Thank you. Thank you. THANK YOU!I can not recommend Dr. Truong and the Specs Appeal staff more highly. They are professional and personable. The services I received were easily 10x more comprehensive than any I’ve received before, not to mention to beautiful environment and nice selection of frames. Check them out!

Ki
Review №28

I had a great experience at Specs Appeal. They have a really nice selection of glasses, the examination is very thorough and all the staff is very nice and helpful.

ra
Review №29

The Dr. was very nice and was able to help me find the best lenses for my vision.

Sh
Review №30

Staff was very friendly and the Dr. was great kind and patient try them you will like them

Ju
Review №31

This was my first visit. I was very impressed. I had an I eye exam with Dr. Nancy Truong. She did an excellent job explaining the issues I have with my eyes. I love my new glasses, and I can see out of them very well. In addition, the whole staff was nice assisting me throughout the time I was there. I really appreciated that. I will be returning!😊 Thank you!

Ja
Review №32

Everyone was super friendly and efficient! Thanks I love my glasses

NU
Review №33

This office has a beautiful selection of frames! The customer service from everyone is the store is very attentive and family-like. They answered all of my questions and concerns. The technology they have for the exam, wow! The capacity and ability of the machines to check the health of my eyes is impressive. A comprehensive eye exam is what I’m doing every year!

CJ
Review №34

I have been a patient/shopper at Specs Appeal for three years! Since I have worn glasses for nearly all my life and in recent years developed glaucoma and cataracts, I am very selective where I receive medical attention and eyeglass wear. Fortunately for me, I found the perfect location to provide both services at one location. Drs. Truong and Ta are highly skillful optometrists treating my visual challenges. Additionally, their staff offers superior customer service in assisting in the selection and fitting of eyewear. May I also mention that my 10 year old niece has also become a patient of Dr.Truong. My niece felt so at ease in her first eye exam with the Doctor receiving age-appropriate eyewear to correct her vision problem. I applaud Specs Appeal for their overall outstanding business model, superb customer service and community involvement. Thank you Drs. Truong and Ta providing personalized and professional service to all who enter your place of business.

An
Review №35

Dr Troung is an exceptional optometrist. I’ve had many challenges from dry eyes to numerousmulti focal contact fittings. At each juncture Dr Troung was very patient and always was willing to answer any questions I had without insulting my intelligence. I am so pleased that now I am able to wear multi focal contacts and progressive lenses that fit well. I would recommend everyone to come for a visit to Specs Appeal Eyewear I promise you will not be disappointed.I cannot thank Dr Troung and her staff for helping me see clearly again.Pamela Goodrum

An
Review №36

Dr. Truong was awesome. She helped my wife with finding new lenses and contacts. We will definitely be back and look forward to Dr. Truong’s hospitality!

Bo
Review №37

Top notch, and very professional along with state of the art exams.

S
Review №38

Good selection of glasses.

Aa
Review №39

What a high-tech experience! They did a great job explaining everything to me as a first time user of glasses. Getting set up with the perfect pair of icBerlin glasses was really easy and fast!

Je
Review №40

The customer service is impeccable and the selection of designer frames is excellent! Thank you all!!!

Lu
Review №41

VSP insurance carriers, be advised that they will try to charge you more than your copay for an eye exam. I suggest you call before you make an appointment and CONFIRM how much the eye exam will actually cost you. They supposedly participate with VSP however they were unable to do the eye exam that would be $10 copay for me. Instead they wanted to charge me $40 for some fancy way of looking at the eye. When I requested to get only the eye exam that was covered by VSP they mentioned they were unable to do it. Ill be calling VSP next to make sure they are aware this provide is unable to 100% assist VSP members.

As
Review №42

I was a down to my last set of contacts and needed an eye exam ASAP to order more. The staff was so helpful. Elaine call me later that day to inform me of a cancelation and got me in the next day. I was nervous about having an eye exam with all the social distancing requirements. The staff was very mindful of taking all necessary precautions. That relieved my fears in just a few minutes. Dr Truong, was very knowledgeable and personable and explained what every eye scan meant, in relation to my eye health, in detail. The decor of the office is more spa like than eye doctor. I could not have been happier with my overall experience. With everything going on in the world, it honestly was just nice to have such a extremely pleasant experience.

Ta
Review №43

I loved my experience at Specs Appeal! I went there to get an eye examination and pick out some new glasses. I loved my experience with the doctor. She conducted a thorough exam efficiently. The staff then helped me select frames based on my style preferences and what worked well with my face. We picked out the PERFECT pair of Prada cat eye glasses. We then discussed new lens technology. I was impressed with the staff’s thorough knowledge of what was available to fit my needs. The check out process was so quick. When I came back in two weeks to fit my frames, I was greeted with a warm welcome and complimentary given lens cleaning wipes, cloths, and a case. The former two are often paid options at other locations. I’ve been referring people ever since!All in all, great experience!!

Ma
Review №44

I have been coming to this location for a few years. Earlier, I posted a scatching review of the services received on my last visit. I am happy to say that they have assured me the disconnect in the customer experience will be addressed. I feel satisfied this is the case. So, excellent customer service and very knowledgeable doctors. I recommend.

Ch
Review №45

Wonderful visit. - I’m a very satisfied customer and it’s all because of the wonderful service I received from Manager, Keith Johnson. I will be back for a second pair very soon! (My real last name is Sellers but to change it on my phone will take my technology skills to new heights so the divorced name will have to suffice for now!)

Ka
Review №46

I wasn’t happy with the eye exam I got at another facility, so I came here recently. They’re incredibly pleasant, knowledgeable, and have much more sophisticated equipment. Dr. Truong noticed a macula edema that needs specialty care and got me an appointment the next day. I’m overwhelmed by their efforts. Without their attention to detail, I’d probably have lost my eyesight in one eye within a few weeks. I’m ever so grateful for them!

Jo
Review №47

Had an amazing experience today! Was able to book an appointment online (always a bonus) and complete all the paperwork before coming in. I was able to get an appointment for next day. Quickly taken back. All the staff were wonderful, Dr. Truong was thorough and explained everything. In and out in under an hour. Would definitely recommend!

Sa
Review №48

Wonderful staff Eileen and Keith took great care of her and me today. had a reoccurring problem with a pair of glasses I bought somewhere else with the screw coming out. Stopped in got to see doc and and Keith fixed it right up. Wonderful place to visit even better place to get service. Great staff and great atmosphere. Thank you so much for everything that you do for the community and that you did for me today.

fe
Review №49

Dr Nancy and her staff treated my mom great and she was very pleased. She look forward to seeing her again

An
Review №50

Dr. Truong is an excellent doctor. She listens to your concerns and makes suggestions tailored to your needs. Office is also very clean and tidy with a nice selection of high end frames. I highly recommend anyone looking for an eye doctor to check out this place.

Te
Review №51

Beautiful location! Amazing glasses and even better staff! My mother and I had an awesome time and purchased several frames!

Ga
Review №52

I hardly leave reviews but the minute I stepped in this place I was impressed. And my experience kept getting better! I originally was shopping at a place in Buckhead where I had seen some very nice glasses. Right before purchase, my daughter suggested a store she had seen in passing months ago first. I’m SO happy she did. First, the establishment is super cute! Second, it has THE BEST selection of frames. Every pair of glasses you’ll want! You will find Epiluxury, Luxury, Designer, or premium and all at fantastic prices! And third and the most important, their customer service was AMAZING. The Drs. were so helpful and patient. Looking for glasses? Go here!

Za
Review №53

What a fabulous experience from start to finish! First class customer service. Extremely knowledgeable professionals that are an absolute pleasure. Wonderfully modern and clean office and store front. If youre looking for a new eye care team, definitely go see Specs Appeal.

Li
Review №54

This is the best place for eye exams and glasses/contacts. The exam is so comprehensive and the doctor takes her time and explains everything. The staff is extremely knowledgeable and personable youll feel like youre hanging out with friends. Id give Specs Appeal 10 stars if I could!!!

Mi
Review №55

I had a great experience here. The eye doctor was professional and thorough. The gentlemen who handles the glasses also did a great job helping me select a very nice pair of glasses. All around a great experience!

Mi
Review №56

Excellent service, a little pricey but worth the money. I bought two pairs of glasses from them. The third pair Mr. Johnson will help fine tune them. I am a lazy customer, why lie.... They are good... Michael Scott Johnson....

Va
Review №57

This is the best place I have ever been to for eyeglasses. Dr. Ta was able to figure out my complicated eyeglasses prescription that I’ve had trouble with for years. The staff is great as well, and helped my find some eye glasses that looked good on me. Highly recommend for quality eyeglasses and service.

Ka
Review №58

Very friendly and awesome staff! Answered all my questions and made me feel food and updated with their equipment. Great location and nice facility

Vi
Review №59

So pleased to have Keith Johnson to help me with fitting of glasses. After a couple of traumatic experiences, he proved to be professional, patient, courteous--and effective. Much appreciated.

La
Review №60

Gorgeous selection of high fashion glasses. KJ adjusted my glasses and was extremely personable and helpful! I’d definitely recommend this place!!

Ty
Review №61

Dr. Ta and his entire team are amazing! Youre first greeted by the awesome Reina who happily checked me in. Shes so nice! Dr. Truong gave me the best and smoothest possible eye exam Ive ever had. Ive never had an eye exam this easy-going. Then, Darryl and Reina helped me pick the PERFECT pair of glasses! I got my first pair of designer frames thanks to Darryl, and they look amazing! Everyone is super friendly and helpful. Beautiful office, unlike any eyeglass store youve been in. Super happy with the whole experience.

Sh
Review №62

Best eye doctor I’ve ever been to! Everyone is so friendly and helpful! Technology is amazing! I wish I found them sooner! Thank you all so much!

br
Review №63

Fantastic experience at Specs Appeal in Decatur. This is my second round of glasses at Specs Appeal.I returned for several reasons1. Great customer service- KJ(Keith) took excellent care of me and seemed vested in the success of my selection and fit. His teammate Reina was also helpful and engaged in the selection/fit.2. Beautiful selection of frames. Some standard brands you want and some you never heard of. Well curated selection.3. Commitment to fit/comfort. KJ and team wanted to make sure my glasses were comfortable and correct for my vision. Reminding me to come back and get adjusted anytime.I highly recommend Specs Appeal.Brenda

Jo
Review №64

Great crew with a personal touch! Definitely not your average Optometrist office. 10/10 will come back again.

tr
Review №65

Literally the best eye exam I’ve ever had! Doc was very thorough. I got my retinas scanned which I’ve never had done. He was my second opinion on my leaky eye and gave me way more info than my first opinion. Going back next week for an eye cleaning. So relieved to know that there is something I can do. He also recommended supplements to help with my dry eyes without having to use medications. Found my new optician! The staff is very friendly and helpful!

Wi
Review №66

Such a wonderful experience. The glasses display are very pricey, but they had many others available in my Insurance price range. I highly recommend the Decatur office, such wonderful friendly, helpful and kind staff.

Ma
Review №67

I took my 88 year old mother here to have an eye exam and order new glasses. The entire staff was very patient with her mobility issues, and especially KJ who exhibited exemplary kindness, consideration, and customer service going so far as to help her physically from chair to chair and out to my car. The doctor and her assistants were also extremely patient and helpful. Best service ever!

li
Review №68

The staff here are AMAZING!! From my new BFF, KJ to Dr. Ta. They took their time with me, they were very thorough, and explained every step throughout the exam. I can’t say enough great things the staff or establishment. It looks like a showroom. It’s very clean and nicely put together. I’ll be back soon for my glasses 🤓

My
Review №69

Dr.Truong and the staff are all super professional, kind, and helpful. Overall a fantastic experience that I would recommend to anyone looking for an eye doctor or new glasses/contacts.

An
Review №70

This is an incredibly convenient location for anyone living in the Decatur area. Specs Appeal is owned by a personable and highly knowledgeable husband and wife team, and the staff members working with them are friendly, accommodating, and enthusiastic. In addition, they have the newest equipment and took time to explain the results of every test.In the same amount of time that I had to wait for an appointment with another eyecare place in Oakhurst, I had a complete eye exam, received trial contact lenses, had a follow-up exam, was fitted for new eyeglasses, and received new contacts and glasses with Specs Appeal!I have been a customer at some point for each of the Decatur area eye exam places, and Specs Appeal is undoubtedly the best.

Ca
Review №71

Highly recommended! Staff is amazing and very thorough exam. My glasses fit great and I am amazed by the knowledge level of Dr. Truong. Eye health is so important!

Re
Review №72

Eileen, & KJ are two of the best optometrist staff Ive ever worked with! They are super attentive & friendly. KJ will ensure you leave with glasses that look amazing on your face. Dr Chung was patient, educated me on the health of my eyes, and offered solutions to common issues with my contacts. I would definitely recommend Specs Appeal

Re
Review №73

Kind and family like atmosphere. Very effective in their craft with great referrals. Keep up the great work Dr Ta, KJ, Reina, and Eilene.Mr. J

Ha
Review №74

I absolutely love this practice. The staff are very professional, knowledgeable, and kind. My family and I have always had pretty good vision insurance through my employer; however, we would still end up paying a couple of hundred dollars for my husband prescription/frames but it always ended up being a waste because he wouldnt wear them. He complained that it didnt help his vision, and made his sight feel worse. We explained his issues/problems with the glasses to Dr. Truong and she fixed it. This was the first pair of glasses my husband had worn and not complained!

By
Review №75

Simply the best eye exam and glasses selection I have ever experienced. The staff were super friendly on the phone and in person, knowledgeable, and took time to walk me through each step with their state of the art equipment. I opted for the retinal imaging and mapping as well which showed an entirely new perspective of my eyes and what kind of shape they are in these days.Found out when selecting my frames that Specs Appeal handles most services through their own lab, so felt great with a custom fitting knowing I wasn’t going to just get some pair of glasses from some factory.As someone who has worn glasses for 25 years, this is the first time I didn’t feel like just another vision-impaired person being rushed through a crowded eye doctor office to end up with an okay pair of specs.Thanking Specs Appeal for all their help!

Su
Review №76

SPECS Appeal tahhahaaa, i just got it! Love that it took me a minute to get it too, like when you dont fully understand the lyrics to a song til u look it up?? The mystery. I went here today, they saved me. I felt like i was in SUCH great hands from Keith Johnson to Dr Ta. And yall need to get Kaye Jeye listed under staff on the website cause hes a BIG part of it. ; }} THanks you all, for your expertise and warm hospitality. Im proud youre in my neighborhood. Smells good too.

Do
Review №77

I visited this location just to check to make sure (I DID NOT) need glasses. After a fun filled day of crying laughter I did indeed need glasses!!!! Needles to say, the entire staff made me feel right at home!

Ty
Review №78

Specs Appeal is the best in Decatur! State of the art equipment and technology. They have all of the lastest in high fashion forward quality frames. Dr. Ta and Dr. Troung’s kind bedside manner is both thorough and precise. I would highly recommend friends, family, and community!

Li
Review №79

I had called around to several offices and could not get in for several days or weeks for an eye exam until I came across Specs Appeal. I called in to check availability and was able to come in the same day that I called. I was able to get an eye exam for myself and my son. Dr. Truong took her time to explain what she saw and her recommendations, she is very thorough, which is a rarity these days. KJ is a pleasure to work with as well, he will make sure you are pleased with your eye glasses selection. Everyone in the office had the best bedside manner and I am glad that I was able to find this office. I will be referring everyone I know that is need of some eye tlc!

Pa
Review №80

I am extremely nearsighted. As I have gotten older, I have had to add reading glasses to my contacts to be able to read from my phone and computer.I have gone to 4 eyes, America’s Best and LensCrafters over the years. I always end up with contacts and reading glasses.Specs Appeal was able to correct my vision without the need for reading glasses. I also did Not have to get fitted with one contact for close reading and one for far site.They have the latest equipment and are up to date on the newest types of contacts and lenses available. My contacts are made for someone who does a lot of digital reading.I have not seen this great in 20 years. They really take their time with you and make sure they examine all of the different factors that play into your vision.Also, they take my insurance!Finally, I wanted to review their glasses. Due to my vision, my glasses are extremely thick. I always pay for the thinnest, most light weight glasses that my last three optical centers could provide.The last two pairs of glasses I returned. I ordered one pair from 4 eyes and one pair from America’s Best. Both were so thick they actually stuck out the front of the lenses.I have been wearing the same scratched pair of glasses for the last 5 years just because they were at least thinner than the news ones.Do to Specs Appeal’s knowledge of the newest materials, they were able to provide me the thinnest, lightest glasses I have ever owned.As someone who dreads going to the eye doctor, I can not express strongly enough my recommendation for others to use Specs Appeal.

La
Review №81

Great experience! Would recommend to anyone! Love the staff here!

Sh
Review №82

The staff and the the store here is too good to be true . Makes your eye glass experience, or visit a great experience . I was very happy with glasses, love the color ...Thank you .

Br
Review №83

Let me just say.. OMG, this is the best optometry office I’ve ever been to. ALL of the staff are so so helpful. KJ and Eileen were so kind and helpful. KJ adjusted my current pair of glasses perfectly! Eileen was so sweet and helpful throughout my entire eye exam. And don’t get me started on Dr. Truong. She was one of the most sweet and sincere optometrists I’ve ever met. I’ll definitely be back.

Gr
Review №84

Beautiful store! I really felt I was taking care of! Dr Nancy was so great! Helpful and Friendly staff! Thank you Dr Nancy!

Ni
Review №85

I have past history of retina problems so it was important to me find a optometrist who is thorough about eye health. After much research I found Spec Appeal. It was easy to make my initial appointment on the phone but, there is an option to schedule online. The office itself is clean and modern. The equipment is new and cutting edge. The staff is very nice. The eye exam was covered under my insurance and the contact fitting was extra ( which is normal). I also opted for the Optomap upgrade for a reasonable price. This machine maps your retina and the images are stored for future comparisons. I was so happy that they offered this with my anxiety with my previous retina issues and that we can watch for any progression every year. Dr. Minh, is very professional, so kind and thorough. He went over all the images of my eye taken, what it meant and what we need to look our for for future visits. I have never had an optometrist explain my eye in that much detail. I am so happy I chose them for my eye exam and will continue to go to them year after year.TL;DR - great comprehensive eye exam, retina mapping for additional cost (worth it), friendly staff and Dr. Minh is fantastic!

Je
Review №86

This place is terrible. The staff is non responsive and never follows up. I would not recommend this place due to the poor quality of service.

An
Review №87

Spec Appeal worked wonders with sons!! We had a problem with my son’s frames. KJ and the Spec Appeal family worked tirelessly with our family to get new frames and make sure that he had a pair when school started!!! Excellent customer service! My entire family is cared for by this group!! Thanks guys!Callaway Fam!

K.
Review №88

I was experiencing severe headaches and I could not tell if it was from a recent sleep apnea diagnosis or failing vision. I met Dr Nancy at another facility’s office. She was sweet and very professional and took care of all the patients as if they were in her office. I had several questions as a new-aged eyeglass wearer (40 years old). I was completely overwhelmed at how my vision went from less than 720p to 4k. lol. Everything was so crisp and polished. My prescription was for anti-fatigue. Dr Nancy stated her store, Specs Appeal, would be able to fill the script if needed. I called around and no one was able to fill this special type of script. I went to Specs Appeal, and immediately felt like a red carpet was rolled out for me…in my head. The spot lights were bright like a pap’s bulbs flashing and lots of natural light coming inside through the windows screamed, Yasssssss!!! The showroom had lots of top of the line, designer eyewear. I met Rena at the counter. She was very pleasant and knowledgeable. I explained I was new to this and needed everything to be broken down into baby steps and I would be paying in cash. The baseline price was $150. Rena went to another room and brought out a couple of trays of eyeglasses. I kind of giggled to myself thinking, ‘I guess the showroom isn’t in my price range’. Rena suggested I narrow my selection down to 5 pair of glasses to choose between. The last pair won. In addition to the frames, things started to add up fast! A discount was offered since I was paying in cash. I was relieved! Next, I met the manager, K.J. He was his own ray of sunshine! He measured the eyeglasses for me. My glasses were ready about 10 days later. When I returned, K.J. made some additional adjustments to the frames then he dramatically fit them over my eyes. I didn’t feel any spine-tingling happiness that I expected. K.J. assured me that it would take some adjusting and I would have to “teach myself” how to use my lenses. He was right. I can see street signs clearer. Letters are no longer ghosts and shadows of themselves. Entire staff is very down to earth and treat me like Norm (from Cheers) when I walk through the doors. lolUpdate: I lost my eyeglass case and microfiber cloth. I’ve grown accustom to my eyeglasses 😊Sorry for the delayed and lengthy review.Response: No headaches!!! :)

Te
Review №89

The staff is fantastic. I have a complicated prescription that a previous optometrist had gotten really wrong (causing me bad headaches and other problems). The doctor and all of the staff here really took the time to work with me and get my prescription right.

TL
Review №90

After going through my entire life never seeing an eye doctor I decided to check out Specs Appeal since they are near me. I’ve been in front of a computer screen for over a year and noticed some “fuzziness” after a while which is why I was prompted to walk in. Met immediately by John and he was awesome! Having been a manager in retail in my previous life, he did everything right to introduce me to the business and genuinely wanted to help me. I was able to get an exam from Dr. T soon after and took advantage of their fancy eye scan after opting not to dilute my eyes. I highly recommend going with that new technology. As an aside, I’m in tech now and really appreciate their willingness to embrace and showcase their technology which I wish more health related industries would do. To wrap up, my experience was excellent and finally have a stylish new pair of reading glasses! Will be sending my wife for a new pair as well!

Da
Review №91

Specs Appeal is my Eyewear Spot! Excellent and friendly service, always.! Reina, is my girl. Dr. TA is guy to 👀.

Cr
Review №92

Fantastic service and wonderful staff. The atmosphere and selection are excellent.

Ar
Review №93

Had the best experience interacting with Dr Ta he is really goodI got my glasses and my eye test which I just picked up from his clinic are excellent he has latest technology for eye test next to perfection and he personally took care of me I would recommend it to everyone

Co
Review №94

The staff is awesome and they know there stuff.

An
Review №95

Just Right! I stopped in to get eye glasses for my new prescription. I mentioned that I had always had difficulty seeing out of my current progressives. I also went back and checked historically on my prescriptions and I knew Dr. Troung was onto something. Before spending a lot of money on new lens and frames Dr. Troung checked the prescription without charge. Turns out I have dry eye syndrome which can affect the eye exam and the prescription. She worked with me to help alleviate it and we (she) got the right read on my vision. Dr. T was determined to help me see better. She also was able to show me my vision with the over prescribed prescription vs the correct prescription. Wow - I can see really well with my new glasses. I also love the technology they use in their office. The office staff are great too. They also have very great office hours. Im going to take my Mom in to see Dr. Troung. I did have to get back for rechecks as we were working to correct the drys and of course there was an charge for those visits.I actually see a pattern here after reading other reviews. People complain that they cant see out of their glasses and therefore dont use those expensive specs. Turns out Dr. Troung fixes the problem by getting the patient the correct prescription. Also she is very happy to help you.

Jo
Review №96

Cant find the address listed. its on a residential street. No one answered the phone when i call on more than one occasion.

Di
Review №97

Tyjia was an awesome sales Optician she kept me engaged, conversation flowing, trying on glasses of all kinds!!! Educating me and enlightening me on different optical brands!!! That’s what made me buy the diff shades!! Although they are super fly I could have left them but the great sales optician I hade made me feel like I was making a difference!!!! You were awesome!!! 👏 You guys go see her ask for Tyjia tell her @dspecseye sent you!!!

Ch
Review №98

I love them !! Always so helpful the best !!!

Sh
Review №99

This place is fabulous...I’ve told all my friends and colleagues how great this place is..the staff and physician are simply awesome!Not to mention that my Gucci glasses ROCK!

Va
Review №100

The staff was very knowledgeable and extremely nice and friendly.

Information
30 Photos
100 Comments
4.9 Rating
  • Address:2570 Blackmon Dr #350, Decatur, GA 30033, United States
  • Site:http://specsappealga.com/
  • Phone:+1 678-846-2000
Categories
  • Contact lenses supplier
  • Eye care center
  • Emergency care service
  • Fashion accessories store
  • Lasik surgeon
  • Ophthalmologist
  • Optician
  • Optometrist
  • Sunglasses store
Working hours
  • Monday:Closed
  • Tuesday:9AM–1PM
  • Wednesday:Closed
  • Thursday:9AM–6PM
  • Friday:9AM–1PM
  • Saturday:9AM–6PM
  • Sunday:9AM–6PM
From the business
  • Identifies as women-led:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
  • Transgender safespace:Yes
  • LGBTQ friendly:Yes
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