The gentleman on duty is AWESOME!! His customer service skills are outstanding! He gives a cheerful greeting, welcoming customers. He listens to and confirms orders. He offers sides items, beverage and dessert. Orders are prepared timely, served with a smile, thanks for coming in and an invitation to return.My apology for not knowing the young mans name.

Meh. We had this catered for lunch, so we didn’t get to chose anything ourselves. I don’t think it was bad, but I also didn’t think the sandwiches were anything special. Boring bread, and the meat was just okay.I had a turkey sandwich. Since they specialize in meat, I thought it would be pretty good. The meat was actually kind of dry. The bread may have been the best part of the sandwich.The tea had a really strong spicy flavor. I poured it out and got lemonade, which was so sweet it didn’t even taste lemony.I mean, all in all it’s just a basic sandwich. If I’m going out of my way to go to a deli/restaurant to get something, this is not the place I would go.

Extremely customer service friendly crew. Ive only had some ham slices and cookies that were yummy. I really wont review the food in detail until Ive had a sandwich.

Nice clean store in and out very well organized the staff was respectful and courteous I was able to pick a nice ham that pleased my wife so that def got me some brownie points.I def recommend

I went in to get soup bones. Destiny gave the greatest customer service ever. I resently had surgery, and she was kind enough to assist me carrying them to my car. Thank you Destiny. 🤗🤗

Purchased ham bones..very good buy

Very good food and great service. Only issue is they were out of soup and other side items, otherwise it was good.

Covid-19 Safety on Deck. Quick wait time, Great Customer Service. Ham looks and taste amazing. Thanks goes to the employees. Covington Highway.

Cool friendly staff.. Food always fresh

Im usually a fan of the chicken salad, but at this location it was not as good/tasty as the one located in conyers

I ordered online and picked up in the store. In an out with no problems. Very friendly staff, clean store. Great experience will order in the future.

Fresh and good Quality. My nieces and nephews loved the cookies. Will return soon.

This was my first visit. There was a line but it moved quickly. The customer service was good. The food was great.

First the place has gotten a renovation so it looks wonderful in the inside. It smells very clean. And its very well lit. I ordered the ham and turkey club or something. It was fantastic the meat was fresh everything about that sandwich was wonderful and I got the side of the broccoli casserole I believe it is but its cold that was very tasty too. So thats how about it for this trip. But go there because it was a great sandwich way better than Publix or Subway or blimpie.

Great service good sandwiches.

Great customer service. Served for Christmas

I arrived at 615AM, thinking I would beat the early rush, so I thought. I was number 30 in line. But when the store opened, the line moved at a constant speed. The employees were friendly and efficient. Even though it was the Thanksgiving rush, I was able to get my Smoked Turkey Breast without any issues... Ill be back for my Oven Roasted Turkey Breast for Christmas.

Got a lunch special and loved it!!

I love this location the staff are always friendly. The sandwiches are never sloppy and well made. Thank you BCH Decatur staff! 💜🤤

Ive been coming here for years even as a kid with my parents. The service is always great. Im a very satisfied customer.

Did you know they prepare sandwiches alongside their signature Ham?!? Why yes, the sandwich you see here is the Honey Baked Ham and it is delicious. You should stop by your nearest HBH and grab yoself a sandwich. You wont regret it!

Very friendly young lady at the counter. Food was ready when I arrived 😀.

Food was good and the customer service was great.

Fast service clean store no touch payment

Great!! Just got 2 pounds of ham and that was more than enough that I gave 2nd pound as a gift.

Never had a bad experience with Honey Bake Ham Company. Love the food. Cant get enough of the best Ham Ive ever tasted.

Great sandwiches, great food

The line for pickup was around the building and they tell when you arrive that you could have skipped the line if you had prepaid. That would have been helpful info to have posted on the website.

Customer service was on point!~ Facility was SUPER clean and my salad was fresh. I smothered it in thousand island dressing though. Lol

Majority of the employees are not wearing masks correctly. Masks are being worn on chins or below the nose. Be cautious of the risk as you may come out with a ham and covid.

Service was great. Visitors should be careful of guests who are so busy looking at the menu that they fail to maintain social distancing.

Good selection. Line Expeditor had us in and out fairly quick.

Although the lines were long, everything mo ed quickly and I was satisfied with my ham choice.

Line was long, like Obama voting long and the staff stayed pleasant, and moved that line quickly. Seriously, I was out of there in about 15 minutes. Not bad for the day before Thanksgiving. They were fully stocked and giving out delicious turkey and ham samples while you waited. This location is now my preferred location and Ill be back for my Christmas ham

Friendly service, very informative

Getting my two Turkey breasts and a boneless ham was fast and simple. I didnt have a reserved ham but that didnt slow down the workers. They had plenty of food in stock. I also grabbed several sides and even a soup in a bag! I will go back for more whenever my family is in the mood for some delicious food.

I ordered a $89 honey baked ham but they gave me a $78 honey baked ham

Not crowded. Fast and friendly service.

Excellent service and very fast. The ham as expected is excellent

Mmm Mmm Good!! Fast Good customer service.

Very clean location and professional staff.

Clean store, friendly & observed covid-19 safety rules. Honey baked food items are delicious.

I have a very wonderful happy visit at honey baked ham co the staff were very professional

Waited until the day before Thanksgiving, but it was all good. A long line, but it moved quickly. A full staff of capable employees. Honey Baked Ham rarely disappoints! I have been eating it > 50 years! I will be back!

This was my first year ordering my Ham and Turkey for Thanksgiving. I really enjoyed them both they were very flavorful. I was so HAPPY they were not dried out after I slightly reheated them on Thanksgiving Day. See you all again next year...... Well honestly probably before.!!

The turkey sandwich was pretty good though I had it in the fridge for a day.

Great customer service with sweet personalities

Not a great place to stay.

Line was long but moved very quickly and the service was great!!

Not only is the food awesome ( who doesnt love spiral ham ) but the staff are always helpful and nice. I love getting the ham sandwich sandwich for lunch. So darn good!

Same quality of ham that I bought for the past 20 years. Great customer service. The line was long the Tue before Thanksgiving but they keep the line moving. I got out faster than I thought. Will come back

It was clean, friendly service and Covid 19 safety practicing

I drove wayyy across town to come here the day before thanksgiving. I’m so satisfied with the service I received. Yes they had a line but it moved quickly and it felt organized. The staff were so friendly and efficient. That day lines were extra long everywhere however this was the easiest one.

I purchase the day the keto lettuce ham bacon and swiss cheese wrap, and it was the best thing I have ever had I am definitely going back a little pricey but it was worth it was so freaking good. 😁

OMG, I forgot how good a ham sandwich can be...yummy

Great food. Great customer service

Great customer service

My family loves their ham

Great ham sandwich and picked up a ham bone for soup

Employees kept the line moving even with the holiday crowds. Order was processed quickly and staff was very friendly and helpful

The food here is absolutely fabulous. I will no longer buy deli meat out of a grocery store. The staff was very helpful and the manager and I talked for quite a long time she answered all of my questions and gave me some great tips on how to use their products

Stopped in for dinner on a rainy day. I just tried their Turkey bacon ranch sandwich. Its delicious. Their staff is awesome with great customer service.

The food is great. Their service is quick and friendly. Try the sandwich called The Honeybaked. Youll be glad you did.

This location is always clean and well stocked. I stopped in for a sandwich . They were quick. Only criticism I had was they didnt ask what I did/didnt want on the sandwich.Other than that, no issues

Awesome food awesome service

Great time to go now that the Thanksgiving rush is over. Must try the rum cakes. Youll never be the same!

The service was really fast and the people were really nice. I will certainly go there again. Plus the food was delicious.

I’m wondering do I have to reserve a ham before arriving at the store. Help.

Customer service was indeed great.

My experience there was great. The workers were friendly and very patient. And helpful with the decision making.

Always a pleasant, pleasurable experience

Great friendly people!

Sandwich used processed ham and turkey not the ham that Iike.

My wife and I like eating at this establishment as well as working with the project managers during the holidays. This is the closest location for us.We opted for the Tailgater I dont like the potato salad and she cant eat the broccoli salad because of the onions. We was told that there was no substitutions. This location has no fountain drinks like the other locations that weve been to and the can drinks that they offer are the price of what a fountain drink would be. Were having KFC tonight instead.

The food is amazing, but their holiday processes for picking up orders need some work.

The sandwich I order was delicious. I dont care for mayo period. The honey mustard is the best.

The customer service is impeccable! Manager and staff were both very helpful and accommodating. Wish I could give them more stars :)

The staff was great. She was very informative. I was told what choices were available to me. I felt satisfied with my experience.

The staff is always so friendly and I love the turkey classic. Love the rewards program

I was over charged twice. Customer service is very slow.

Friendly staff, fast service, good food.

Our sandwiches were made carefully and properly. They tasted great as usual. Really enjoyed them. Cant wait until Thanksgiving to have Honeybaked on the table! Love, love, love Honeybaked Ham Company!

Always delicious! There was only about a 10 min wait for the holiday rush, so they worked quickly to get everyone in and out.

I love this place for my ham bones I use in my soup and vegetables.

Very good service and friendly staff.

Great alternative to fast food. Sometimes they are busier than the one staff member usually on duty up front can handle but its worth the wait.

The service was fast and professional.

I had great sandwiches there and so fresh

The turkey was burned black had to throw a way

Love this location

Key Word(s) HONEY- BAKED HAM/TURKEY/SWEET POTATO CASSEROLE

This not only where I go to get my holiday item but it is also great for lunch sometimes.

Organized. Well lit. Lots of cashiers. Very professional

I got a spiral ham and a smoke turkey breast both were great. Customer service on the other hand unexpectedly sucked!😪 Shalanda the manager was extremely rude and indignant even uncaring when I expressed my discontent with her attitude. It was barely 8:30 in the morning😭

I just wanted to eat lunch at a place that could make a decent sandwich. I had just come from meeting and hadnt eaten. It was my second time coming back to eat here because my first sandwich was pretty good.I walk into the store and Im greeted by one of the employees. Moments after I responded, the same employee says, I said hello to you and you didnt say hello back so I dont feel like I should have to make your sandwich. After pondering for a moment over what just happened, a feeling of disgust and an immediate distaste for the food here came over me.I left, but not before telling the employee that she should be more mindful about the way she speaks to customers.I dont think that Ill be coming back for as long as she works there. And you shouldnt either.

Line moved pretty fast the day before Thanksgiving

It took me TWENTY FOUR years to try this place and Ive been eating it every other day lol . LOVE HBH

The place to be if you like ham nd turkey

They had them lines moving very fast

The ham was great