Very satisfied with the service. Customer service was also great. Excellent communication.

Very high quality work and customer service was superb. My truck was ready on time and they kept me informed throughout entire process.

Worst body shop Ive ever been to. They spent a month on a four day repair. They lost the work authorization form and didnt communicate with me. They fabricated false completion dates seven times. Their customer service was practically non-existent and the manager was passive aggressive and condescending. They didnt clean the inside of the car. It had dirt and grime all over the seats and door. Their attempt at washing the outside is laughable - dirt was left all over the hood and scratches were found on the hood. The AC had evidently been left on during the repair and the refrigerant was entirely used up when I got it back. The thermometer that evaluates outside temperature no longer works properly. I will never go back to this auto shop.

PROCARE COLLISION - DEER PARK****Update*****I just want to say thank you to all the team at this shop. We had a rocky start at first. Had to take a step back and they made everything right. They even went above and beyond. Thank you to the owner and to Thomas. They put the customer first and that means so much today.

I have zero words for the professional and compassionate customer service I received from Hodges Collision Center in Deer Park!!I took my damaged car to Hodges expecting them to just do the job and give it back within a week or so. Unfortunately, my car decided to push their limits by surprising them with a new issue everyday (about 3 weeks worth of surprises). The extended repair time did not stop them from searching for the issue, along with going above and beyond to update me regularly about when, and what, was being repaired. Mike and Karen were the ones keeping me updated, and although my car was a huge pain, they NEVER ceased to have a GREAT attitude. Mike and Karen were also so positive during this negative time of mine, and I just want to show them all the gratitude I can!Thank you so much Hodges!!I STRONGLY recommend this auto repair shop, and Mike and Karen need a pay raise!

I have dealt with my fair share of body shops, and this is definitely one of the good ones. Brook was very involved, and kept me completely updated along the way. I never had to call for an update. She made sure the quality was excellent, and took time to explain the process along the way. I highly recommend Procare Deer Park. Thanks Brook!

I was very pleased with the work that was done on my vehicle.

Our vehicle was hit (while it was parked) and had to be repaired. It was taken in on a Friday and repairs were completed by tuesday! We were kept in the loop as to work being done daily. The staff was super nice and very informative! Very pleased with the service we received!

Love my car awesome Experience! Great bodywork!

Justin was very professional and very courteous on updates to my Ford Pickup. Took it in and they had it out in the timely fashion they estimated it to be. Very honest and very very great work done. I was very satisfied and would recommended anyone to take their vehicle in to have it worked on. This place Rocks !!! Thank you Justin and crew💪🏾💪🏾💪🏾

Cannot express how easy they made, (what would have been a stressful process) from walking in and turning over my keys to returning and receiving my car back like nothing had been scratched ! From start to finish the Manager Mike made sure everything was done perfectly with my car and that it was done with quality parts. They definitely pay attention to detail and you can feel that they truly care about you not just trying not make a dollar. I cannot say this about other shops. I would recommend Hodges 10 out of 10 times.

There wasnt anything to not like about Hodges. I will use them again. I especially was impressed with their facility.

Fast and friendly service and affordable. They also provided transportation to my home and pickuo upon completion of the job.

Great

They did an excellent job replacing my bumper on my tahoe. They went the extra mile to wash and wax my car before I picked it up also.

Customer service gets a B+. Body work an A. Communication a B. They had my vehicle for 18 days and nights, but for the last several days in their possession they were giving me one excuse after another on why I couldnt get my vehicle back. It was always be ready tomorrow before lunch. For several days. If I had just taken my car to Toyota in the first place Id have had my car back in half the time. Follow your gut and take your vehicle to a place you choose and not a place insurance prefers.

Good custumer service