I have worked with Tuscany Marble & Granite for several years, on a multitude of projects, because they are thoughtful and precise in matching veining and placing seams (which are nearly invisible). When it comes to setting up appointments for template and installation, they are thorough and friendly. Tuscany keeps you informed and when you listen to their instructions (having appliances installed, sink & faucets, making sure your contractor or a decision maker is there & available for questions, etc) the job always runs smoothly. In short...they are true professionals who churn out quality work.

They did a great job installing our counters and back splashes. Very professional and helpful workers!

This company came and measured for a counter top on September 10th and wont be able to complete the job until at least September 30th. In the mean time Im without a counter or a sink in my bathroom. 3 weeks seems a bit excessive. When we call they blame consumer kitchen and bath for the delays as well as the contractor. When we call consumer and the contractor they blame this company. Meanwhile Im stuck with an unfinished bathroom and this counter top isnt cheap. Guess you pay a lot these days to get very slow service.

They did an excellent job. They made the entire experience extremely easy. From measuring to installation, they went above and beyond the call of duty to make sure everything was done to our satisfaction. The quality of their work was truly outstanding.

I know times are difficult right now, but u really owe your current customers some answers. You cant leave them hanging. Very poor customer service. No message for clients when they call, regarding why they are closed and what we should do. I am thinking find another company. My family and I have been homeless for almost 2 years. If you shut down because of the health crises then let your clients know. Very unsatisfied with the communication...hello we can still use the telephone

Dont walk but run away! By far the worse contractors I have ever dealt with. Had a kitchen counter and backsplash installed, could have had a house built in same time frame. 2 1/2 months. Once they get your money good luck, customer service disappears. Multiple wrong measurements and days taken off of work for no reason. Never any apologies and god forbid they try to work with you for installations. I implore you to stay away. Would never have had the install had I known. One star is too generous.

Everything from start to finish was fantastic. We love our new quartzite counter tops. The fabrication and install was perfect the the installers were clean carful and extremely nice. Thanks again

Great fabricator to work with! Ive ran many projects with them and they always follow through with great tops!

I agree with the complaints. Terrible experience. Such a mistake. This company does not listen to the requests of the customer, even when clearly outlined. They do what they want regardless. Templator ignored my requests as did showroom representative. There is no communication; installers showed up at my house with no idea of any plans that were arranged ahead of time. Water filter was installed so far forward on my sink I cannot even utilize a drain board. Countertops overlap doorways. They insisted a seam was necessary when the countertop could have been made a half inch smaller on each side (and not overlapped the doorways). This would have eliminated the need for an ugly seam. (They are the experts, yet no one saw this?!?) Scrap wood was used to level the countertop. When asked to review the job, they repeatedly tried to avoid coming to my house. They have cancelled these appointments without calling (said they did but no record), lied about the reason (slipped towards the end of the conversation), called same day to try to blame issues on me so they would not have to come, admitted to being unprepared for visit (Yes! This was the reason my last appointment was cancelled 2 hours before the tech was supposed to show up....even though they had more than 2 months to review issues and ask questions). This is my favorite-- when the receptionist was asked who the owner was, she refused to tell me. I have never encountered a company whose owner refused to handle issues. I have asked for a call from whomever this person is (mystery person is never there or on vacation) and of course, nothing in over a week. This mystery owner has chosen to remain hidden and refused to handle my issues. Another showroom representative clearly has answered the phone on multiple occasions and lied saying it wasnt him and passed the phone over. This place is so unprofessional. Choose wisely. This is important. It costs a lot of money to renovate a kitchen. Go somewhere where they care--somewhere where theyll stand behind their job. NOT HERE.

Waiting three weeks and counting for them to come take a measurement for my counter...

I ordered granite from this place to be fabricated for my kitchen and Island, they were very good in price and service, I would do business with them anyday. spoke to the owner, and did business with the owner personally, I brought along with me my friend, Miguel A.

Horrible quality