Came in for a cup of coffee and catch up work emails for a couple of hours and was pleasantly greeted upon entering by energetic employees. My coffee was prepared quickly and efficiently well. I had the pleasure of hearing the crew sing along with the songs to the soundtrack that were playing. They obviously have heard it many times. Because they all seemed to know the lyrics. They harmonized so well together. Having planted myself in a small corner with a good view of other customers, I could see the ones without masks were smiling too. It was good to walk into a happy environment. Before I left i thanked a young woman named Breena (sp?) For the beautiful morning start. This Starbucks is close to shopping areas and right on the main road into town. You cant miss it and I highly recommend a morning visit for the free concert

Yesterday my mom picked up 3 lattes for me and my sister. One was mixed up.However, went again today and the gentleman at the window was very kind and courteous. All 3 were correct :-) Busy place, but always great coffee and the service was good (despite minor mistake)

This is the slowest service, most unpredictable hours, and worst Starbucks experience I’ve ever been to. It is TYPICAL for this store to take 30 minutes to make your drink if you order in person, which is usually the only option because their order ahead app is consistently “unavailable”. This store is randomly CLOSED when the hours on google show it should be open. And the “customer service” is terrible - if you ask about your drink after 20 mins they glare at you and say “it’s being made”. This store definitely does NOT meet normal Starbucks standards.

Great coffee and Double Chocolate chip drink. In my opinion the store needs more people to prepare the drinks. I only saw 2 guys helping drive thru and dine in plus walk ins.

The great coffee alone makes it worth the trip. However, I enjoyed sitting outside on the patio soaking in the sun while sharing a morning with friends without feeling rushed. The batista that helped me too was wonderful and made light conversation which made me feel welcome and more than just another customer. I will definitely be back.

Requeted topping cream with my mocha, she said its there! We left and I open it in my car to check because didnt tasted like it was any...and NOTHING! I had politely asked! Well, I see that when its a long drive-tru line and crowded the staff cant handle make customers happy with such a simple request 😡😡😡😡😡😡😡😡‼️ I have enjoyed Starbucks for years, but this location is really disappointing 😕

Clean welcoming excellent service and the food was top quality. Enjoyed our meal the atmosphere was pleasing.

Five Stars for today because Emilio went above and beyond to prepare a great cup of coffee with a kind and helpful approach.

This place has very friendly workers and very clean shop. But im sad to say that they are just not consistent with their drinks. Theyre are almost always not made the way they should be. Ive paid for foam and not gotten it, gotten machiatto without the syrups, watery Frappuccinos. I know everyone is entitled to make mistakes and thats fine. I just dont think its worth paying for anymore. I dont always have time to go and get it corrected, which I know theyd do without hesitation. I hope they can get better

Im never disappointed with my order. However, I wish they were more reliable as far as their hours and being opened. One day they are closed, next opened, then hours change all the time. I feel customers should feel confident everyday that the store will be open.

Sign says they open at 530 but didn’t open doors til after 6.... good ol Del Rio customer service. Common practice here.Guess when you have good coffee you don’t have to worry about having good customer service.

This is the most unorganized Starbucks I have ever been to. Its always an ordeal. Never will I give them my business again!!!

Was greeted by a new barista. But like always we loved our visit

Nice place, well located and friendly staff.

Fast service, very patient and knowledgeable, got my order of 8 right! I ordered a latte venti sized with caramel syrup. Tasted amazing. They had cake pops that I liked, so thank you!

Nice place, the lattes are alright, but I wonder what happened to the person that lost their sandal in the parking lot? I bet that is an interesting story! :)

They had ran out of some of the juices that make some of the drinks but they were helpful enough to recommend other similar options.

Stopped in on a Tuesday. I will be back with my friends. This place has a cool atmosphere. Like a restaurant in Washington I loved.

Really good coffee, and teas and staff is friendly.

Great coffee and good folks. New interior too!

Pretty incredible that a coffee place wouldnt open until 7:30 AM. I got stuck in this town overnight, and all I wanted was to be able to start my day with a decent cup of coffee, but by the time I realized it was all drive-through, there was a long line of cars waiting for the store to open. Why not just open earlier to accommodate customers with, like, jobs and stuff? Now Im at a damn gas station getting dirt water

Very unpredictable service. I am a massive SB fan but they are constantly closed *during* business hours and always understaffed. Drinks are not consistent and they will allow you order via the app for pickup but then lock the doors forcing you to wait 20 min in the drive thru for a drink that was pre ordered and pre made.

Quality of drinks and customer service has gone down compared to how it used to be.

Highly inconsistent hours. This location changes its hours semi-weekly if not weekly and uses a white sheet of paper with marker writing to notify its customers of the change in hours. Highly unprofessional. Luckily there are other options in town

Honestly the worst! Slower than molasses,their drive through line is always 15 cars deep. Ive ordered coffee off the mobile app, just to drive up and they are closed and then refuse to refund my money. Today, I ordered from the mobile app and the doors are shut and I have to go through the drive through just to get my mobile order coffee, which completely defeats the purpose of mobile ordering.

Staff was nice and friendly, even though it seemed very busy when I was there

Very unprofessional. I was yelled at for sitting down for a moment after waiting 20+ min for an iced tea. There are plenty of ways to ask a person to not sit but this was not it.

Do yourself a favor and give this place a try. The service here is great. This place has a nice design.

Not from the area, but excellent, swift service!! I luv it!!!

Love Starbucks if I can I will visit everyday 😅😅

If I could give 0 stars I would. Mobile order was caramel ribbon frap, by the time I got through the 20 minute line. It was just a cold coffee. You owe me a new drink.

Best bagel in del rio

Great place and service

Great staff, very friendly. However the slowest service for Starbucks I’ve ever encountered. They need to fix driveway as it is like driving over a curb to get into the drive thru because it worn away.

My family loves this place. Its so good its addictive. No doubt that I wish the prices were lower but maybe we are all better off that the price is a little high or else we would overdose.

Dirty store, counters and even sink looks filthy!! Most Staff seem to not like what they do!!

Loved it 💯👍🏻😋

Staff is nice and friendly

One of the worst Starbucks we have ever visited. The staff is slow, lacks customer service skills and they run out of supplies consistently.

Coffee is great and service is excellent!

Really good today.

Quick and good service.

Expensive but very predictable taste which is a good thing.

Will not go back. I went inside to order and waiting for 45 minutes. Looks like their first priority is the drive thru.

Great service but they seemed to be out of everything tonight.

Cut pack due to pandenic

I sat in line at this location for over 30 minutes, when I finally reached the window the girl refused to accept a $100. There is no signage saying they dont accept cash or cant make change. Worst starbucks experience I have ever had.

If I can put zero stars I would

The staff here are great. They get drinks out quickly, and they’ve been consistent in quality and accuracy on the orders. The atmosphere is wonderful, too. I definitely recommend!

Friendly staff, keeps the line moving efficiently

It’s 11 am on a Sunday and I ordered the festive drinks on the menu and they’re out of peppermint mix and coffee beans . How the hell is starbucks out of their two main ingredients. POOR EFFICIENCY! Immediately walked out!

Super clean and fast. Workers are friendly and awesome.

Wow! Wonderful staff. The man working was just superb. You could tell he enjoys his job

Not consistent on preparing the frappuccino. Sometimes good sometimes no good.

This is the worst Starbucks I have ever been to. Not even the Starbucks in the big cities take this long to serve through drive thru. I come here regularly as it is the only starbucks in the area and I time my wait in the drive thru every single time. It is never short of 20-25 minutes EVERY SINGLE TIME. It’s called drive thru for a reason. I give it two stars because the staff has always been kind in manner.

Great service wonderful drinks

Great fast service and friendly staff

Fast an very nice

Crazy how much their drinks are and they are not even good. Gas station coffee is better! Had the eggnog drink went it came out and it was the worst drink I have ever gotten!

Never can go wrong with a quick fix of coffee or specialty drink at Starbucks.

Wait time too long

As far as Starbucks go this one was great! I had some work to do since the wifi at my hotel is nonexistent so I sat around here for 3 hours. Staff was friendly and the manager took great care of me. Making me a pretty creative coffee drink for my picky mood. Place was clean throughout.

Love the delicious caramel latte iced cloud coffee

This Starbucks location is cozy and friendly. The staff needs to work on cleanliness, but other than that, its ok. Theres plenty of parking. The staff greeted me with a smile and promptly delivered my order.

20190210 - I must say that this Starbucks has improved very much since my last visit. Therefore, I am going to raise the star level up from one to the level of two.Keep up the good work, your hard work and persistence will be rewarded.20181021 - Music Level way to loud!I an back in Del Rio for a few days and tonight, the group of young partners have the music so loud that it was hurting my ears. I had to ask them to please turn it down.Even worse, the music is not the normal Starbucks menu, but it is some hard rock with loud heavy drums.I can not lower my rating lower than One.20180130 - Except for the Starbucks on McPhersons Road in Laredo, Texas, this is absolutely the dirtiest Starbucks I have ever been in.Why, I ask myself is the store so dirty. My only answer is that the employees here, just like the ones in Laredo, are lazy people.Dont ask me why I feel this way because I am not really sure why these two Texas border towns excel in the negative.One thing that make me sick is to see how dirty the public restrooms get by the end of the day. It would not even be nice to describe it, so I will just leave it at filthy. Too, I dont think the patio nor the parking lot has ever been cleaned at this location.I will only be here one more night before I move further west on my route. I just hope that someone from Starbucks corporate reads this post, then maybe it will get cleaned up.

Clean attractive store. Staff very helpful. Ade custom drinks to order. Bathrooms are clean and well lighted.

The Drive Thru lady complimented my shirt, but my shirt is ugly, so she has a questionable taste in shirts 🤷‍♂️🤷‍♂️

Quick service with a smile. But did not have butter for my Toasted bagel. 😟 Seems like butter should be a well stocked item.

Very friendly, helpful staff along with a great sense of humor. Beverages and good were also on point! Will definitely be back.

While the coffee is always very Starbucks likes but what sets this one apart is the staff. A crew of good caring people, who knows regulars on a first name basis, can always whip something up for the pup.

Starbucks is nice but this business really doesnt have much going outside of their coffee. It would be nice if they hosted small events like book signings or have small gatherings for the local community.

Worst Customer Service i have ever experienced.

Ive been here 3 times in the past 2 days. Ordered in person once and twice with mobile order. I ordered 2 white chocolate mochas, one with whip and one without. Both have came with whip all 3 times and when I ask the barista all she says its oh sorry I didnt know. Even though the label on the cup clearly says no whip...

I stop here sometimes. Never had any issue. Everyone is nice, place is always clean, staff does their job w ease, they have never have gotten an order wrong (all of which is not to common of experiences in fast food in this town), and are they are prompt inside the store and in the drive through.:-)

Ordered a skinny cinnamon latte with my birthday coupon. Saw barista pouring hot water in a cup(Im thinking for drive thru) turns out it was mine. My drink tastes like hot water and steamed milk.😕

Coffee was great and service was awesome. Robert got all of our orders and add a twists. Double chocolate frappe

Great location

Very good customer service.

Your plane coffee is so bad. Go to MCD for a good coffee. All your stores the same. The worse burnt coffee i ever tasted . The people are great. Lean how to make coffee.

Great service. I requested a receipt for each loaded card, and it was done with a smile. It was a pleasure to visit..

Chill staff, Zeke is hotter than the coffee! Nice atmosphere.

Good drink and they make it right or do it again to keep you happy

Who knows when it’s open

HORRIBLE!! I have never had such a bad experience at any Starbucks in the United States. Staff was not only unhelpful they seriously do not know coffee. I returned my drink and actually had to compensate with a coffee at McDonalds thats how bad it was.

A pleasant environment, staff was friendly and helpful. The shop was very clean and welcoming.

Strange menu that seems like an inside joke. Smells great. Drip coffee smells and tastes faintly like a cigarette butt. Free WiFi. Sometimes there are many people there with computers.

Good coffee....relaxing environment. I dont go often, but I enjoy their freshly brewed coffee when I do go.

Love this place especially the Frappuccinos so good

Make the best americano, drive thru girls really nice

Great place to visit; music is a little loud to facilitate conversation.

I only get frappuccinos because I dont like coffee, but they are always severly watered down

Its good and about 90 percent of the time its a very friendly staff. Bit pricey tho.

They forgot to make my coffee. I was just going to return the coffee and leave since I had already finished with some bussines to take care of over the phone. Then realized I didnt have a receipt. So I asked for the coffee. Got it, no one bothered to apologize. Then the lady next to me had to ask for her coffee as well since they forgot hers. Not even busy at this time. I dont know whats going on.

I live in eagle pass but I go very often. The service is really bad!! I was standing next to the counter like 5 min to ask a question and the girls were pretending that they didnt see me lol and the cashier was in a bad mood also that pissed me off I think thats not professional at all. I liked the coffee though.

Awesome customer service!! 👍

Kinda snippy attitudes are consistent and they definitely dont like you tell them how many shots to put in a black eye even if they dont do it right If there was another Starbuck s in this town I would go out of my way to avoid this one.

Do you need some strong coffee before driving through the desert for hours? Then this is the place for you

It smells nice and it taste so good

Incredibly slow for having three people on shift. Shouldnt take 10 minutes to get a tea.

Wonderful place to enjoy a hot coffe with fam.